We brought in a Mercedes-Benz with the driver's quarter panel damaged by a highway rub. These guys…read moredid an amazing job straightening the metal panel, and it didn't need any paint. Highly recommend them for your hail or highway damage.

Have been here with my Bentley and now my Maserati! Impeccable work! Definitely worthread more

After being involved in a car accident I was given choices for auto repair by my insurance company…read more I chose Classic Collision on US1 in Melbourne, Fl. From the first visit to sign documents to the completion of the auto body repairs we were treated above my expectations. Everyone is so nice and genuine. They called twice a week with updates on the progress and completed the repairs on the schedule they gave me. If you're looking for a great personal experience for auto body repairs you need not look anywhere else, go straight to Classic Collision. quote; To give great service, you must add something that cannot be bought or measured with money. Classic Collision made us feel like family.

Repairing my right rear fender required removing the tail light. I drive a retractable hardtop…read moreroadster. In order for the hardtop to retract, a microswitch needs to be engaged by a "trunk partition" which allows space for the hardtop to fold in the trunk. After they "fixed" my car, I immediately noticed the hardtop no longer retracted because the "trunk partition" was not engaged according to the error message on my dashboard. They denied causing this problem and would not even take a critical look at the trunk partition mechanism. They referred me to the car dealership and I was on my own. The car dealer wanted $300 just to diagnose the problem, and I had no guarantee Classic Collision would foot the bill. I subsequently took the car to my trusted mechanic and he diagnosed and fixed the problem in five minutes. Turns out, when the Classic Collision tech removed the tail light assembly, he also unplugged the "Trunk partition" sensor microswitch cable (which is immediately adjacent to the tail light assembly) and never plugged it back in again. When I pointed this out, both the service rep. and the manager continued to deny responsibility for the mishap and became rude and threatening. DO NOT USE THIS BODY SHOP for your auto repairs as they are dishonest, nasty and will not even own up to their mistakes.

If you're looking for an honest garage to take your car in for servicing, good luck. They're…read morebecoming pretty rare nowadays. Fortunately, I discovered Cassels soon after arriving in this area about ten years ago and haven't used another garage since. They're not as conveniently located from where we live now (Palm Bay), but I wouldn't ever consider using another garage for our cars.

The customer service is terrible. I made an appointment twice on line. The first time was texted to…read moremake an appointment for the next week. Made a second appointment, arrived and was told they could not service my car that day. There was no apology or promise to work me into the schedule. Was told I should have called to verify the on line appointment. Why have an on line booking if you have to call as well. The person at the desk had no customer service skills and was actually combative. Never coming back here again ever!

installation was fast and well done. Would recommend to anyone looking to get glasswork done.read more

I went in with 2 flat tires, thinking I'll need two tires or i had bent rims or rotted stems. I…read morewas holding my breath for the total amount it would cost. THEY WERE HONEST and told me I put the wrong stem covers on, which was causing the tires to lose air. I give them A+ for honesty, friendliness, affordable and i was out within an hour. ​

I highly recommend this place to anyone in Palm Bay. My car broke down on I-95 and I brought my car…read morehere off the highway. Everyone who works here is so kind and helped me tremendously and right away to get my car fixed and get me back on the road. As a young girl I always get worried about car places scamming me but not this place. They explained everything that was wrong with my car and showed me exactly what needed to be fixed. They got my car fixed in under three hours and I was able to safely make the rest of my three hour drive home. I cannot say how thankful I was to fall upon this shop and how fast they helped me. If you live in this area I highly recommend using them.

very easy to get an appointment. The work was done in a great efficient way. And a very good…read morereasonable price.

Honest family run business. There's just about nothing these folks can't do to keep you on the…read moreroad. I've used them for many years & found them to be totally aboveboard.

Professional and honest. They took the time to explain what repairs were needed and simplified how…read morethose parts worked in my vehicle. I have never had a negative experience with this business and recommend to anyone looking for auto repair in Sebastian. FYI the yelp coupon offered is no longer valid. An owner was gracious enough to work with me on the price anyway and give me a discount.

Very happy with the service and the timeliness. Needed rear brakes in our van and they replaced…read morethem in a few hours at a fair price. One thing that made me more comfortable as I was pulling in was they were working on fleet vehicles of local businesses.

I brought my JEEP in for shifting problems. I met both Daryl and Dave. I mostly communicated with…read moreDave. They checked out my transmission and decided I had other electrical issues that were affecting it. Dave referred me to the local JEEP dealership to resolve any electrical or computer issues I may have. They were straight forward and no-ninsenses about their business dealing with me. Yes, I felt I was treated well and will return to them if I have future transmission issues .

Constant issues over the past 2 years, have had 3 rebuilds & numerous issues including leaks even…read moreA/C issues since they had to take apart my air conditioning when repairing the transmission. My vehicle sat in the parking lot for a month waiting to get worked on while being told "they're really helping me out & taking money out of there own pocket" while I'm paying them between $700 & $500 each time they repair this on going issue & also paying for a rental truck for the past month (not including every time before this). After a month of my truck being down I pick it up, pull out of the parking lot & immediately start having issues, completely new issues that I was not having before & they are now trying to blame the motor for these issues. Stay away from this shop I would hate to see someone go through & spend the money I have spent with this place.