I recently visited Mazzarell's Automotive, I wanted to cash in on my "Special Discounted Oil…read moreChange," (I had misplaced the Special Coupon), which was given to me after purchasing a 2013 Ford Edge from Mike Mazzarella at Mazzarella's Auto Sales. Upon entering Mazzarell's Automotive, I was greeted by the kind and knowledgeable Service Manager, Ashlee. As one could imagine, I was a bit skeptical about what all this 'discounted' service entailed. Well, both my oil change and service was treated as ALL 'Full Price' oil change/service at Mazzarella's. Ashlee was very patient and eager to answer all of my questions(Cost of a Normal Oil Change and service), along with address any concerns I had. She was truly a delight to work with during my visit. I would recommend this establishment to anyone who might have an issue with one of their vehicles. Rest assured, i realize this isn't a 'prerequisite' for any business; however, the Owners are 'believers.' To me, that that always does a lot to calm the fears and feeling of apprehension when taking the tremendous leap in allowing someone to work on their vehicle. For the record, about a week after my visit to Mazzarella's Automotive, I received a letter/ and coupon in the mail. Needless to say, I have already given it to my best friend, and she will be taking advantage of this great promotional in the very near future. This business has at least two new customers now....not too shabby. PS: I saw Ashlee earlier this week at a store in Vero, and I was so excited to see her. I waved at her and cheesed really big...she looked at me as if I had lobsters growing out of my ears. I'm sure she has a lot of long days and sees lots of both familiar/unfamiliar faces. I just thought it was funny. Keep up the Good Work!

Called the business to receive a quote for an evac and recharge, before I could finish speaking I…read morewas cut off and told that they don't perform just evacs, I tried to advise the lady I wasn't finished speaking and needed the system recharged as-well. If they can't take the time to speak with you over phone then they can't take the time to make sure their work is done properly I would stay away from this shop.

The Ram 1500 this time. In-and-out in 20 minutes again. Every 5000 miles it's a no-brainer.read more

Went to a real mechanic. They said I need: Steering rack…read moreTires soon Brake caliper hose twisted and missing bolts Throttle body gasket and cleaning Drive belts Valve cover gasket All fluids changed(no oil sticker on car!) Brake fluid cap Battery mount and new terminals Paid these guys $150+ for nothing. They're shady. Avoid. Said the truck I bought was beautiful yadah yadah, turns out it needs $2k of work. These are the people that force everyone to know about cars, when I don't wanna care, I just wanna drive. Wouldn't even trust them to change my oil.

The service is excellent. The staff is honest and accommodating. They help any way they can. Highly…read morerecommend!

Excellent work. Fair prices. When you are given an estimated time for a job, it's always been exact…read morefor me. They are the only ones to touch our cars.

It was time to do the PM replacement of the timing belt for my 20218 Honda Ridgeline. I obtained…read moreproposals from several local repair shops and the proposal from Bullets was among the most competitive. After selecting the 3 lowest proposals I visited each of those three shops to see their operation. Bullets Automotive has the feel of a small town business with big town capabilities. This is a family run business with two additional employees that I witnessed are treated like family. The owner, Bullet, feeds the employees a grilled or smoked lunch every day. He shows them that they are valued. That is important as happy employees tend to care more about their work and helping to grow the reputation of the business. Bullet's spouse handles the office very capably. While visiting the shop I witnessed her negotiating with a warranty company on behalf of another customer. It was easy to tell that she is knowledgeable and skilled at dealing with the warranty companies and the hoops through which they put customers and repair facilities. The job for my vehicle was scheduled for the following week and they accepted my vehicle on time. The maintenance was performed and completed within the promised amount of time and at the cost that was quoted. No Surprises. The total extent of the work was to replace the timing belt, water pump and pullies as well as replace the serpentine belt. Bullet saved the replaced parts and offered them for my review. The job was done well. Having moved to Florida from the north where I was connected and knew where to get the services I needed for anything there was a bit of angst associated with the process of finding a good, honest auto repair facility. I think that this is a trustworthy repair facility that does good work for a fair price. Bullets Automotive has earned my business and I will continue to use them.

After 6 months and several jobs done we are disillusioned with Bullet Automotive. We have had to…read moretake our vehicle back several times to have the "fix" fixed, charged $200 on a average more than originally agreed upon, picking up our vehicle just to have pieces dragging on the ground, a control arm and tie rod so poorly installed the shop we took it to after suffering an intense shimmy said "you should buy a lottery ticket, it's a miracle the wheel did not fall off!" The reason for two stars is we are somewhat complicit for continuing to go back. Beware of Bullets; I would steer clear, pun intended. You can trust me, this is our experience with them. ;D

We took both our car and our truck to them this week. Both times we were treated well and didn't…read morefeel that they were ripping us off. More importantly, they did exactly what we needed and didn't try to tell us that we needed something else. I appreciated that. Will definitely go back.

2019 Buick Encore Preferred. Had a nasty service light come on! Was told by 2 other people to give…read morea call to Spada's as they were very happy with the business and the service they received. I did! Not only did they explain what was the problem they did extensive diagnostics to make sure all the possible causes were addressed. I was able to leave my SUV overnight so the mechanic could get a better idea as to what I told him what was happening. The price was good and as a 1st time customer there is a coupon for 10% off! I will bring my vehicle back for anymore services needed. Also, I did have an oil change done it was needed and the dealer whom I bought it from didn't do it as they stated they did! Not only that if you need a ride they also offer that service too! Its worth the drive for me (I live by US 1 and they're located by I95.

5 Star service for European Cars. They do what is necessary and let you know what might need…read moreattention but not right away. Very professional and good knowledge of services needed.

5 Star..... Excellent professional trustworthy service!!! I…read morehighly recommend them. They definitely go the extra mile ....

This family owned has been around for decades. They are knowledgeable and super honest . Most…read moreimportantly they are warm and friendly. Several times they have solved a problem of which car button to push in 5 minutes and not charged me for solving the problem . In Indian River County what was a friendly non mercenary County the spirit of Miami has moved in. You will not find that spirit at Sebastian Auto . They are just South of US1 and 512 West . 772 589-9882.

They worked on both my cars. It was right, and it was priced accordingly. It was on time, as…read morepromised. I feel good about bringing my cars there.

I can't say enough positive things about my experience with Mike's Performance Garage. My air…read moreconditioner started making noises and blowing warm air, and I was dreading the potential cost and inconvenience of getting it fixed. However, as usual, Mike dealt with the issue with professionalism and a genuine commitment to solving my problem without gouging me with a costly repair. Mike diagnosed the issue and explained it to me in terms I could understand, which I really appreciated. He gave me a clear breakdown of the repair process and an estimate of the cost, which was fair and reasonable. He didn't JUMP to charge me for an expensive part that I didn't need (which the dealership would have done). The repair itself was completed in a timely manner, and when I picked up my car, the air conditioner was working better than ever. I have been going to Mike for my car repairs for many years as I value both his honesty as well as his dedication to customer satisfaction. I highly recommend Mike's for their work, their honesty, and their attention to detail.

Update to my original post...when I was NEW (naive) customer…read more Thought I'd found a great mechanic but low & behold...just another disappointment! It's taken me awhile to write this since I do have other life priorities than writing reviews. But here it finally is. After they changed my front brakes, and let them convince me the rotors needed changed but...did not. What was I thinking?! Anyway...finally had funds to get the rear brakes done. Was given an estimate but then AFTER the brakes were done & I got the bill it was $200 higher (I realize and estimate is just that) however $200 when they couldn't get the ones quoted so got the more expensive ones, without telling me First! Considering I am barely surviving on SS (which they were aware of my financial constraints) but even if not...they should've told me BEFORE they did the job giving me the option to reschedule!! It wasn't a dire emergency! It wouldn't been the smart decision...it's just poor business sense if one really cares about retaining a customer! On top of that, the rotors unlike the front ones which aren't near as bad, have the greatest amount of brake dust I've ever experienced on my 19 yo car...it accumulates in less than 2 days! They constantly need Cleaned it's so horrendous and unsightly...and for $200 MORE?!?! Plus they Screech when I brake!! Unacceptable & Inexcusable!! I should've listened to a previous post to take business elsewhere. Another one bites the dust!! Literally! uUIp