I had a really difficult situation with my car being crashed in Colorado while I was living in NY. From the very first day my insurance sent my car to Gerber I was incredibly impressed with the level of customer service. I was given constant updates, and Lindsey, Tracee, and Kacie were so kind and understanding with my unusual circumstances. I really felt like they were looking out for me and cared about me. They also made me feel like my car was safe from across the country. They let me know all of the steps they were taking to keep my car secure. Ultimately I had to have the car taken back to NY for other reasons, but I have no doubt the repairs would have been done at the same high standards. I highly recommend Gerber just based on the superior customer service alone. They were a huge help when I really needed someone in my corner. read more

Do your damndest to avoid this place at all costs! I called in late June and now in late September I called back. Why so long...well, they cancelled and rescheduled my appt 4 times and even when I ended up finally getting the estimate done, they didn't have a long enough appt booked to look at both insurance claims I have. Well, after finally getting that solved, I called in to ask a question about my repair next week and the GM told me they don't have a clean room to work on Aluminum body like my F150 has, so they can't even do the work. Said they would pass me off to their Englewood location, they never did. Then when I called the Englewood Location, they said they won't work with Nationwide insurance. Horrible experience all around. They also worked on my wife's Subaru and it still isn't completed after several months of waiting for two parts (even though the GM told me the parts have been at their location for a few weeks) They apparently just haven't called her? Whatever, don't go here!!! Update: Your GM Casey claims to have both my phone number and my wife's phone number, so if they can figure out how to talk to you, should be easy to get in touch with me. Not holding my breath though. read more

I would give them a 0 if I could because that is exactly what they did: nothing. Two doors on my old Jeep got smashed. My insurance company does a lot of work with Gerber and since it was very convenient I took the jeep there. Customer service was excellent...employee and my claims adjustor spoke directly and a quote was issued, I was warned that it might take awhile to find replacement doors, and then: NOTHING! For awhile I'd call or drop in every month to see if they had found replacement doors. After awhile they did not bother to return calls or come to the lobby to speak with me. I finally went to a local shop (not a chain) and the owner found doors in one day. ONE DAY it took him! SO maybe they do good work if you can get them to actually do any work. Good luck with that. read more

The last windstorm blew my door out of my hands and bent the hinges. In a time where most body shops won't even give you an estimate for 6 to 8 weeks. These guys got me right in and were able to fix the problem immediately!!! Their repair wait time was shorter than any I could find. I would highly recommend these people. They were very nice and very honest and very good to me. I will go back to them for anything I need in the future. read more

I drove through a deep dip in the road and tore part of my bumper away from the car body. I took the car to four different shops. Only Gerber suggested re-attaching the bumper rather than installing a whole new bumper (an instant $900 savings for me)!! They did a beautiful job. You can't tell there was ever a problem. Special thanks to Adam and Brian. read more

THIS SHOP IS THE BEST!!! Brian is incredibly professional, courteous and did a great job sharing more about the repairs made to my truck. Not only was my truck finished ahead of schedule, Brian and team did a great job with the final finished product. Brian addressed my concerns and thoroughly addressed my questions. Brian is unusual in this line of business because as a customer it's extremely evident that he CARES! I haven't had this great of a client experience in a long time and I want others to know Brian and the rest the team at this shop do outstanding work! I am a repeat customer here and can't say enough about the great work this shop does for their clients. read more

I used Gerber Collision for a bumper repair through my insurance. The service was actually pretty good - except for the fact that when I got the car back, all my floor mats were missing and all my belongings were thrown in the back. I respect that they may have had to clear things out of the way for the repair, but they could have put my floor mats back. Update: they realized their mistake and delivered the floor mats to my house a few hours later. It was a little awkward, but good service nevertheless. The only reason I'm not giving them 5 stars is because I hate having my personal stuff touched. read more

Gerber was AMAZING! I can't speak more highly of an auto repair shop. Everything from the customer service, attention to detail, responsiveness and all over polite and professional experience. A huge shout out to Luke and Adam who were contacting us twice a week with updates and bending over backwards for us! We were never left in the dark wondering what status the car was in. Gerber was able to get our car in right away that needed a full repair. The job was flawless. We called many places and am so glad we chose this location. We had vacations planned and Adam and Luke worked so hard and was able to get our car completed and we are able to continue with our summer plans! I recommend if you have any repairs needed, whether it's minor or major (like us with a non drivable Jeep) to use Gerber in Morrison! read more

After waiting for almost a month to have my car repaired with a scheduled date, Gerber in Morrison told me they were pushing my repairs out 3 weeks. The new scheduled date was actually 5 weeks out. When I had booked the appointment they told me the repairs could be done in a day. After my date was pushed out the receptionist told me she could make no guarantees. ??????? I asked twice for the manager to call me and got no response. read more

I am super pleased with Gerber. Wow! Truly amazing people. The front desk lady is the best! Brian is just a gem. He made my awful collision a great experience. Brian was so quick on getting me an estimate and getting my 4Runner in for repair. He made the repair so quick that I wondered how the paint even had time to dry. The staff is professional, caring and helpful. My 4Runner looks amazing. I think the entire vehicle looks better than when it went into the shop. I only had rear end damage so that is saying something about Gerber. Although I hope to never need them again, accidents happen. Gerber will be my first call. Don't make the mistake by using anyone other than Gerber. Thumbs up! Thanks for taking such wonderful care of me and my vehicle!!!! read more

What I saw when I first walked in was professionalism right from the start .All my questions were answered the staff at Gerber was highly trained and very professional they kept in contact with me and my auto insurance which made things pleasant .I highly recommend Gerber to do your repairsI really appreciated the calls to let me know what the status was on my car so if you're looking for a place to have your automobile worked on this is the place thanks again Gerber read more

Great Customer I used Gerber Collision for a rear bumper repair through my insurance. The service was great and the text message updates were very helpful and keep me informed. I can say this was my best experience with a repair shop and the job they did with cleaning my car. Loved it read more

Great service! I used them to repair two major dents on my Suburban. They were finished a week early (it took 1.5 weeks) and gave me updates twice a week while it was in the shop. When I picked up my car they had cleaned the outside and my car looked brand new again. They were also very lovely to work with. Definitely recommend! read more

This company ripped me off on an insurance claim, They took my $500.00 deductible and did NOT do the work. I even had to call the glass company myself and have them come and put the proper windshield into my vehicle that Gerber failed to do and charged me for. And what is up with all the extra mileage on my vehicle? I have retained council to sue them... read more

Good folks - talented body work & repairs, great service, and convenient location. They've worked on our vehicles to repair bumps and bruises over the last five years. They're working with our insurance company to repair hail damage as we speak. We're confident the truck will look as good as new when we pick it up! read more

We had a wonderful experience with this company. We found ourselves in the unfortunate position of needing body work done on both of our cars just weeks before we planned to move out of state. We called a more local (Denver) Gerber location via our insurance company and good Yelp reviews. They were unable to accommodate our schedule but referred us out to the Morrison location, even calling ahead for us. The Morrison location was able to do our repairs in an extremely efficient, speedy, friendly, and professional manner. We highly recommend this location for body work. They were also helpful with our car rental as well - picked it up right at the location and returned it there too. All the paperwork was dealt with by them, which also saved us an enormous amount of headache and hassle. read more

I started patronizing this place when it was still Pearl Auto Body back in 2012. They were bought by a national corporation, Gerber, in 2013 I think. The only difference I've felt as a customer is that I sometimes wind up talking to the folks at the 800 number in Chicago rather than talking to the local crew, and that is very annoying. I do miss the former manager, Rick, who was so kind to us the first time we patronized this place. Since the corporate buyout, I guess he's moved on to greener pastures. Otherwise, I have only positive things to say. I've been a customer here 4 times. First time, the project was largely mechanical work, so the staff coordinated the work with a local mechanic's shop and did all the legwork with my insurance company. Second time, I had them replace a visor for me since I couldn't bring myself to take my car into the dealership (criminals!). Third and fourth times, two collisions in 2014. The staff were excellent both times. Again, they did all the legwork with USAA and they arranged for a rental car to be there on-site when it was time for me to drop off my car. Highly recommend this place. The staff and the quality of work are great, and if you're insured by USAA, this place is a slam-dunk. The partnership between Gerber and USAA makes for a very smooth experience. read more

Were *initially* very polite and understanding over the phone. That's where the good ends. The bad: took two tries to fully repair my vehicle, very blatant repairs were missed such as steering alignment being off and automatic window not working, as well as an unseated hood and crooked bumper. Scuffed paint as well right on the driver side door. Very obvious things that were somehow ignored. Don't expect quality service from this location. read more

Gerber, at the Morrison location only has lost my business, they are so busy with full insurance paid hail jobs, they are too busy to work on other types of body and paint work! I took my car there to have repair work done and they ordered parts, after waiting a few months for the call that my parts were in, I called them and the manager said the parts had been there a while, but nobody knew who or what they were for?? I was a good thing I called, and they could get me in sometime in late Sept. or early Oct? I told that he could keep the parts after 90+ days to get them, and forgetting to call the customer that they were no longer a place I would be doing business with! He was not happy but understood why he lost my business. I think they would be better off with new manager but that's just me? Sincerely, M.L. read more

They are fantastic! I usually get stressed when I deal with auto shops. But this was the most stress free delightful experience I've ever had with an auto repair shop. The people there are super nice and they stay in constant touch with you regarding the status of your repair. Everything is handled very professionally. read more

Absolutely great service from competent people. They went above and beyond to repair my bumper and it looks great. Fast, efficient and friendly. I'm a customer for life. read more

Recently had some body damaged repaired. They were wonderful! They weren't the cheapest but definately the most accommodating. The friendliest and least painless auto body work I've ever experienced. read more

This is going to be a lengthy review but the gist of my experience with them was very disappointing and I would never recommend them to anyone. When we first brought the car in, I had an estimate and the lady who took my car in went over everything with me while looking at the car, good start, and told me that she would keep me updated as they worked on it. The next day I didn't get any update until 5:00 which was 30 minutes before they closed and it was a very spotty called and she claimed that they were having phone troubles so she would just email me instead. When I got her email it was bad news that they had to OVER DOUBLE my cost because now I "needed" needed whole new doors and asking if we wanted to now make a claim with our insurance company (we were paying out of pocket). We called the shop immediately to talk to the manager who had already left, but had no issues on the phone (not saying she was lying about phone issues but it is strange that the only "issues" we had was when she was going to tell us about the increase in price). The next day we talked to the manager and decided to come down to look and talk about why we needed these new doors. The whole time the manager argued with us and would not explain or show us a new estimate in regards to the price increase, but again mentioned our insurance. We ended up pulling the car and went to another shop who said we absolutely did not need a whole new door. I would be absolutely weary about using this company, they seem like they just want to get your insurance and will take advantage of whoever they can. read more