They always only have 1 cashier. No matter how long the line is. Today is Friday. No help at all…read more I feel bad for that 1 cashier.

Shout out to sales associate Mya! I was at the Burlington in Emeryville and needed a jacket at this…read morelocation in another size. I called before arriving and Mya picked up the phone to assist me. She was quick, efficient, and polite in locating the item. The jacket was expensive, but a great deal for the quality. I felt great about my purchase due to the amazing customer service I received.

I like this Ross because it has a lot more product selection than the one in El Cerrito Plaza…read more Currently a lot of religious t-shirts and western stuff available. I wasn't shopping for either of these themes. I really wanted a cute new purse but just couldn't settle on one. My big find was a portrait of my cat Little Stevie on a stack of books. Looks dead on.

I went to the store again on Tuesday on senior discount. I stood in line. Nobody asked other people…read morefor proof of discount to be a senior but when it came to me again, they asked me for IDI don't know, maybe because I'm black, I can't figure it out every time.

I decided to shop here while I was in Pinole I ultimately…read moregot a black, white, and gold journal with pen papyrus set for $10, and was tempted but decided to pass on the green journal with a beautiful golden steel cut bookmark which was $10. I also found a heavily discounted $0.70 sympathy card. The line had the longest wait I've ever had at a TJ Maxx or similar type of store; I was waiting over 30 minutes. A lot of people were shopping here, maybe because it was President's Day, and they didn't seem to have enough staffing of cashiers for it. They had more deals indicated with red or yellow price stickers than I'm used to seeing at TJ Maxx, including many heavily discounted candles, discounted notebooks, and there were also a lot of CeraVe and Cetaphil moisturizing creams and lotions. The selection of items was decent, the main pain point was just the amount of time it took for checkout.

This is a good location. They keep their stuff stock. Sometimes the isles are packed with Bande…read morebecause they're stocking items. Other than that we come here a lot.

I have never had a better experience at a store doing an exchange!…read more I shop mainly at dd's with many receipts to prove!! But I won't go into detail but a return I needed to do...not money back, just exchange but since it was a fry pan I used Once ....i was told at another store, I couldn't bring back! As an 83 yr old woman....i wouldn't give up! I called another DD's and an asked for a mgr! Well, an absolute amazing man named Caesar took my call & heard my problem & didn't hesitate to rectify & do an exception...understanding the defect in the pan! He is what a mgr is all about!! He really cares about his customers & they come first! I hope he is appreciated & he definitely saved a good patron of DD's!! Kiddos to Caesar!! And the security guy was excellent too, but didn't get his name! I miss Laray, other secutity on vacation! I know I spelled his name wrong...sorry! You guys made my day!!

If the dollar store and Ross had a child, it would be dd's. Useful bargains here on purses, kitchen…read moregadgets and baby clothes, and two long racks of scrubs (health care uniforms). Prices are much lower than Ross, with lots of handbags in the $5.99-$10.99 range. The other clothes are of the cheapest possible quality, as opposed to Ross's odd lots and close outs, and crammed onto the racks. Then again, prices are very low: $5.99 for a turquoise velour hoodie. Fitting room is clean and staff are very friendly.

The service at this location is lacking…read more I arrived 1 hour before closing. There was only one other customer and 3 sales associate. One associate was helping a customer at the register. I browsed and grabbed shoes I was interested in as I waited about 10 minutes for the transaction to finish. Neither of the other two associates asked if I needed help, while I waited for the primary associate. She asked to assist once she finished and I showed her several shoes I was interested in. She began looking up shoes in my size. The previous customer returned because he was given two different shoes. The associate who was helping me stopped helping me and began helping the previous customer. I waited another 10 minutes and kept browsing selecting other shoes, while they sorted things out. The primary associate eventually came back to me. Once she came back to me she told me the price of one set of shoes. I informed her that I was interested in several of the pair I placed on the counter. She looked for the shoes but didn't have the sizes. I went to try and find more shoes. Instead of continuing helping me she casually started working on a store matter (not helping another customer). This is when I decided to leave a review.... One of the other two associates greeted me and asked if I needed more help. I asked her if she could have helped me the entire time and she didn't respond. Instead, she begin helping me but she didn't know how to work the store's system, the two other employees didn't know the store address to set up a delivery for ordering shoes, something the primary associate offered. The primary associate did not offer any help to associate who tried to assist me. Eventually I gave up. This location has a nice layout and probably a decent selection when not impacted by holiday shopping, but the service is severely lacking. I DO NOT recommend.

No customer service, worker was standing at door on her phone when we walked in looked us up and…read moredown - no hello no welcome in after 5/8 min of being on her phone asked if we need help, after we left she was in same spot standing at the door on her phone , no thanks for coming in have a good day nothing. Workers seem clueless to what's going on seems like somebody hired all their friends not one person has any customer service skills.

San Francisco just turned 250 Years old and it's the best city in America which just turned 250…read moreyears. There is a place which honors San Francisco and the Richmond ( the District and not the city of Richmond). This place has art which honors the monuments of San Francisco and the style of San Francisco on clothing. It is called Fleetwood. On a Summer stroll on Clement street I landed inside Fleetwood. Inside you will find hats and jewelry along with shirts and seaters with prints that represent San Francisco from the Richmond District to the Golden Gate Bridge to the Sunset Dunes. You will find posters with San Francisco related prints along with tote bags. Fleetwood is also an art gallery and also has screen printing workshops. This is a good place to shop for clothing that is artistic which has a connection to San Francisco. It's interesting that weather in SF is "misunderstood"and to try to fight does "no good "so gear up when it's hot or cold in the Richmond "neighborhood "in SF at place called" Fleetwood" Go on a coffee run , walk or "jog"and you will find in SF place so you can yap and have a "dialogue" about what your next social media "vlog"and you will be surrounded sometimes like on 4th of July "Karl the Fog"

Amazing place for local SF (particularly the Richmond) gifts and goods, like clothing, crewnecks,…read morebeanies, art prints, cards/stationery, stickers, and more. They hold custom printing classes and workshops and really give back to the city and neighborhood--a local gem! They support and carry local artists and cool designs that are like inside jokes for locals, like a love letter to SF (and the Richmond.) I picked up my Friends of Sunset Dunes beanies here and it was very easy, convenient, and friendly. I'll be back to buy some gifts here.

I brought in a few items to return, but had to use the restroom first. Gast! It was terrible! The…read morefloor was a mess. Most stalls had no seat covers or the toilets were full of stuff. Yuck! Just because it is a busy season, the bathrooms should not have to suffer. Thankfully, when I went over to return items, the line was short and moved fast. The parking lot was a whole mess

During our visit, an employee refused to ring up my partner's items and engaged in behavior that…read morewas rude, disrespectful, and humiliating. My partner is a cancer patient and has significant vision disabilities. The employee made comments about his appearance, including remarks along the lines of, "Look at that outfit and that hat." My partner was dressed in ordinary casual clothing consisting of khaki shorts, a light-colored shirt, and a hat he purchased during a trip to Puerto Vallarta. There was nothing unusual or inappropriate about his attire. The employee refused to give her name but her tag said something like Elaya. She raised her voice during the interaction and mocked him regarding having to return to work. The overall tone was dismissive, hostile, and demeaning. As someone who has endured cancer treatment and lives with visual impairment and disability, my partner already faces challenges that most customers do not. No customer should be subjected to ridicule, public embarrassment, or refusal of service because of their appearance, disability, or personal circumstances.