I had a bad experience with the KOPA real estate team. While the initial setup and listing…read morepresentation were handled well, the subsequent communication, pricing strategy, negotiation, and professional conduct fell entirely short of basic industry standards. - Good Initial Presentation: The staging recommendations were helpful, and the professional marketing photography of the house turned out great. - Inaccurate Pricing Strategy: Initial pricing guidance was off by 15% relative to actual market conditions, resulting in three months of unnecessary carrying costs and lost market momentum. - Lack of Responsiveness and Defensive Communication: Communication was highly unreliable with a distinct lack of timely responsiveness. When critical market adjustments were finally discussed, responses were consistently defensive rather than analytical, forcing me to drive the strategy myself. - Failure to Advocate: Glaring lack of representation during critical negotiation phases. Instead of standing firm when the buyer's agent pushed for price adjustments, they consistently caved to demands. - Lack of Negotiation Leadership: Rather than protecting my interests and equity, their passivity made it feel as though they were operating with a minimum-effort mindset or actively working on behalf of the buyer just to close a quick deal. - Unprofessional Conduct and Zero Follow-Through: On multiple occasions, home security camera footage captured highly unprofessional comments and behavior on the property. To top it off, they completely went radio silent at the finish line--failing to show up for closing, never asking if I wanted them there, and offering absolutely no contact at all during the final transaction.

Recently we decided to move back to Arizona to be near family and friends. We live in Avery Ranch…read morein far north Austin. We saw Kopa real estate signs all over Avery Ranch, read their monthly newsletter and visited several open houses that Eric had presented. We decided to contact Eric about a cash offer. We were concerned that we would have to put too much money into fixing up the house for sale and were looking for a quick outcome. Eric spent some time with us explaining a cash offer but kept suggesting that we were throwing away over $100,000 by not listing the house properly. We have a great location, on a cul-de-sac with Brushy Creek and Trail access across the street. We didn't need to spend a lot of money, just doing minor repairs, painting where needed, cleaning and clearing out the clutter. We decided to take his advice and get it ready for sale. They have a great team of professionals to help fix up, clean, pack, stage, move and just do everything there is to do to get a house ready to sell. They also stage the house for free and will let you out of a contract if you decide not to sell. Their fantastic team helped us get the house ready to sell in two weeks. It was listed, we had a full price offer within four days with a 30-day close. The best thing was we received well over what Eric told us we were throwing away. It was a big win for us. We highly recommend Eric and Joyce Peterson with Kopa Real Estate to sell your home or buy a home. They get it done, they know the market and how to price and sell a home. A potential buyer or seller needs to know the record of a real estate agent before choosing one. We are now heading toward a new state and new adventure but couldn't have done it without the help and guidance from Team Kopa. They are the best in the business, at least in Austin and the surrounding areas. We will continue to recommend Kopa Real Estate and the husband-and-wife team of Eric and Joyce Peterson. Thank you for getting it done in record time.

I just moved into Sun City Georgetown a little over a month ago, and I can't say enough about my…read morewonderful experience with Cameron Freemon of The Stacy Group. Since I lived two hours away, buying a home could have been stressful, but Cameron made the entire process SO easy. He went above and beyond to make sure every detail was handled--often taking care of things I didn't even ask him to do. What impressed me most was that he stayed right beside me through the entire journey. He is professional, friendly, and genuinely caring. If you're looking for a real estate agent who truly looks out for your best interests, I wholeheartedly recommend Cameron! You can find him at www.thestacygroup.com.

We had a mixed experience with The Stacy Group. On the positive side, our real estate agent was…read morevery friendly, accessible, and accommodating throughout the process. However, we unfortunately learned some difficult lessons that ultimately cost us our earnest money. Even though our agent filled in all of the contract details, he did not alert us to the importance of the 21-day financing deadline. We were working with Veterans United, and our financing was ultimately declined due to their policies around mineral rights--something we didn't find out until after the 21 days had passed. Neither our agent nor the loan officer warned us that time was running out, or that we were approaching a critical deadline. As a result, we missed the window and lost our earnest money, which was a significant financial loss for us. Ultimately, I take responsibility for trusting without verifying. However, I relied on our agent to look out for our interests and to guide us through the process--especially on key contractual deadlines. That trust, in hindsight, was misplaced. If you choose to work with The Stacy Group, I strongly recommend reviewing every line of your contract yourself and tracking your own deadlines. Do not assume that the agent will alert you to time-sensitive requirements unless it benefits them directly. A bit more communication and proactive guidance from our agent would have made all the difference in this outcome.

This is our second house with Kaleb Yates. I can't say enough about how great he is. He's one of…read morethe best realtors we've ever used. If you are looking for a positive experience contact Kaleb Yates for an exceptional experience

I worked with Kaleb Yates with Pure Reality thru three separate transactions…read moreI gained great respect for him and his knowledge, we had a rocky start by my opinion of real estate agents but he proved to me that I was wrong. He helped me in so many ways with his expertise and kindness. He was always there when I needed him, went to closings with me, helped thru some bad experiences. held my hand when contracts fell thru and always was on the positive side which I needed. I think he went above and beyond his loyalty to me so I had a great experience out of selling and buying that I won't forget. If I would have opportunity to work with him again, I would not hesitate to call him. Beatrice R Kruse

My wife and I are relocating to the Austin TX area from Northern California where I have lived…read moresince emigrating almost 25 years ago from England. We were recommended to speak with Alisa from Texas Realty about a short-term rental whilst we look for our forever home. Alisa bent over backwards so to speak calling us multiple times a day with listings that would be suitable for our budget and our needs as we have a couple of dogs and need somewhere where they can have some space and be acceptable to the landlords etc. Within 24 hours of our first call, we had approximately 20 homes within our budget, selected area's and our needs provided via e-mail by her. We searched through the listings, narrowed it down to 3 or 4 that we really liked and emailed her with the list. Several hours later we received a call from her saying that our first choice, an almost brand new home, was available and made the necessary arrangements between herself and the agent representing it for us to apply. The application process was fast and simple, we paid the application fees and within 48 hours we were approved our first home. A flurry of emails quickly followed, forms were filled in, calls exchanged and documents signed. I have never experienced a smoother transaction and it's safe to say that we have a realtor for life. Alisa is professional, courteous, hardworking, polite, friendly and an absolute pleasure to work with. The whole process was done without us even leaving our living room and without us having to fly five hours each way to go and view the house. I wouldn't hesitate to recommend her to absolutely anybody considering a move to the greater Austin area.

Finding my dream home felt like such a huge, overwhelming task - I was first time home buyer, out…read moreof state, and the house I fell in love with was no longer on the market! Jennifer Weeks went above and beyond every single step of the way-patiently listening to what I wanted and never once making me feel pressured or rushed. What sets Jennifer apart is her heart. My dream was not just a transaction, it was a shared journey filled with trust, care and genuine excitement! Thanks to Jennifer, I am now the proud owner of my dream home, the one that was not even on the market!!! I am beyond grateful and couldn't recommend Jennifer Weeks more highly!!! She feels like family now!!!

Ps property management recently took over falcon pointe community. Within the first month they…read moreover billed me. I removed auto pay until it caught up. Now they are charging a late fee for a partial payment now that it's caught up to the over billing. They are flat out refusing to refund or remove it. Falcon pointe needs to find a better property management company that this. They are treating the customer terribly within their first months here. Do not use PS property management if you care about the residents. Update. They called me and admitted they made a mistake but I have to wait until next week to get an answer about the refund of the late fee. I will update next week

Very uneducated property managers about the property they manage and extremely slow to respond…read more Would recommend looking else where.

Angie McWethy, our Realtor solved every hiccup immediately. Very knowledgeable and helpful at…read moreevery turn and we never once felt insecure or abandoned. She was amazing and would use her again in a heartbeat. Words can never express our appreciation and gratitude we have for her help. She is a rare and true gem.

I just completed my first year as a tenant with Trusted Realty and Property Management, and I…read morecouldn't be more pleased with my experience. The team made the entire process seamless--from the initial move-in to addressing any maintenance requests. Whenever I had a question or needed a repair, their communication was prompt, professional, and resolved quickly. Highly recommend them to anyone looking for a rental property in the Austin/Pflugerville area!

They managed a property I rented for a year and they were the best property management I have ever…read moredealt with (as a renter for 5+ years at 5 different locations, this means a lot)!! They went out of their way to communicate with me quickly and effectively, and helped me if I ever had any trouble (even if it was unrelated to the property). You're in good hands with them. They were very fair and flexible towards me as a tenant, and I really enjoyed my time living at one of their properties. I highly recommend them if you're looking to rent from a management company!

Ryan has now claimed there was a noticeable pet odor "throughout the home." That is an interesting…read moreassertion, considering we had one hypoallergenic dog who was regularly groomed and bathed, was never permitted in any of the carpeted areas, and was completely removed from the home while it was being cleaned. The house was left spotless and, frankly, cleaner than it was when we moved in. Most notably, their response completely avoids the lack of customer service. We have rented from several other companies and have never experienced anything comparable. Their response has done little more than reinforce my original review. Still a nightmare of a company. Company provides poor communication until they want something from you. We left our rental spotless and they still took out over $400 for cleaning fees. Anytime we called to get info their answer was basically we have other customer so we will get to it when we get to it. There are a million other incidents but overall stay away!