Excellent, efficient service with a vibe of trustworthiness and reliability! Replaced my battery in…read moreminutes!

I cannot say enough about this business They are honest, responsive and do excellent work. Pat,…read morewho manages the auto repair end of the business, is hardworking , professional and has the utmost integrity. Kieran, who works on the cars, is thorough and knows cars inside and out! Mark, who works in the auto repair side of the business, is hard-working, fair priced and does excellent work. We are fortunate to have an auto repair/body shop of this caliber in our area.

Having lived in Wilton now for 16 years, I somehow had never tried this business, however was…read morehighly recommended by the Wilton 411 Facebook group. When my go to emissions station closed down for renovation, I asked around and was directed to this place by other locals. The place is very clean with a huge waiting area that has magazines and a TV for your entertainment. Checking in was pretty straight forward and my car was taken foe inspection right away. What I liked about the place is that they have a TV that shows what the inspector is doing with the car, and was surprised how busy that whole activity is. It took about 15-20 minutes and my car was brought to the entrance, all warmed up and delivered with a smile. For the professionalism, convenience, cleanliness and promptness of service, this place is highly recommended. It is a tire shop, and may give them a chance when my car is due for tires.

I used to trust this team and gave them a second chance. They failed. Originally took our car in…read morefor some wire and washer hose damage from a mouse. They basically told me the mouse totaled the engine and would cost $1,000s to replace. Huge song and dance how bad it was and had to order all new wire harnesses including an entire washing hose kit. Ridiculous. Thank goodness I walked out. I went to Mini in Darien and they fixed the wire and the washer leak with a new hose for $150 including labor. Stating what happened was minor. One wire and one hose. And this was dealer, so shout out to them for being knowledgeable and honest. My second chance was today. My daughter needed help to fix a nail in the tire that was at 5/32. Enough tread life to justify a patch. They said I had to replace the tire, took them all day to tell me that. She went down the road and got it fixed it in 20 minutes! Enough said. Stay away.

The mechanics at this service station are the best. No run arounds no bull. Highly recommended.read more

These guys have the BEST used cars I've ever seen. I just bought a beautiful Subaru Outback, LL…read moreBean edition and it's in pristine condition. One of the first things I noticed was that there was no rust on the undercarriage. They obviously care about what they sell and their cars are very high quality with great prices! Thumbs up!

Want great work done for great price? Want your vehicle serviced and riding like new? Want to see…read moreyour mechanic less? Go here. I bring all my cars here, and stop by 90% of the time to just talk. When work is needed,'I get a call, we go over what was diagnosed, they breakdown each service, when something is apart, they advise on other parts in the process that are interchangable. 10/10

I was just at Weston Automotive as I needed help this morning with a tire and checking its tire…read morepressure. It looked low to me. The attendant refused to check it for me. Even though there is a sign that says to ask attendant if you need help with tire pressure. I just needed some air in the tire and the Attendant and the Automative worker who I asked refused to lend a hand. Great Thanksgiving spirit! They were very rude...especially the Weson Automotive worker! I would never go there again. Plus their gas prices are way too high.

Being new to town, I went looking to find a good, trustworthy mechanic and have found one at…read moreHeibeck Motors. I brought my car in to take care of several issues - they finished the job fast and charged a completely reasonable price. The best part is when you pick up your car, you can get some of the best ice cream in the area at Heibeck's Stand next door.

My daughter's clutch went on a 2007 Chevy Cobalt while driving home to Poughkeepsie. I found this…read moreplace down the road from where she got stranded. George (the owner?) calls up the next day and says that'll be $1800. I said that is a lot, and he kept explaining that the transmission needs to be removed to fix it. I understand that, that's labor, but from everything I've read online, it could take 9 hours tops to replace, including bleeding the hydraulic lines. ~$900 in labor. They then charged over $900 for the clutch repair kit - on average, online, I can buy one for $300. THEN, as I get the call yesterday that the car is ready, they tell me they went ahead and replaced the front passenger control arm for $300. I NEVER ASKED THEM TO DO THAT! Even the gas they sell was 20 cents higher than the rest of the stations in the area. Repair was good, price was not!

called and asked for an estimate to replace brake pads on my car which I explained needed to be…read morereplaced. They said they would need to see the vehicle to give an estimate. I told them I'd stop by and asked for an oil change to make it worth my while to drive there. I received no oil change and they charged me $200 for a brake inspection to tell me I needed brake pads. I told them I needed brake pads before I came in, no inspection was required or asked for. When I disputed the charge with my credit card company they flat out lied about what transpired and said I came in complaining about squeaky brakes and asked for a brake inception. This place is beyond shady. To boot, their quote to replace the brakes was more than the dealer, so their prices are terrible too.

We moved to New Canaan two years ago and found Matt and Sean to be so friendly and helpful. Their…read morework is top notch, and they've even come to.pick me up in the UPS parking lot when my transmission blew and I couldn't put my car in gear. They are busy (because they are so good) but always find time to fix us up in a timely manner.They even put batteries in four of our car fobs for free.

Ridiculously terrible experience. Booked a service appointment using their online system. Made a…read morenote that I needed a loaner vehicle when I created the service ticket. I show up was told that there was no loaner. The guy behind the desk says oh you booked this online, those only show up the day of service. I said that is a horrible system. He said, I can't argue with you. Asks me if I can wait an hour while they look at check engine light. No, that is why I said I needed a loaner. He then says OK well you'll have to book again, we are three weeks out. Absolutely unnacceptable.

Rating is specific to service department. Car needed repairs post accident, our service agent was…read morenon-responsive, absent and had no initiative. Only time I got any action was when i walked in and confronted them. Wasted 2 weeks dealing with them before I had car moved to another shop. Head of department was responsive once engaged but the desk worker was a waste of space and tine.