I found Dave and John with a little AI from a Google search. I was trying to find a place that…read morewould replace my ABS module on my brake system. The dealer wanted an OBSCENE amount to do it, probably as much as the car is worth. A little digging and I found them, then the part online (they said they could get it too) and they repaired it lickety split. No more funky spazzy brakes! (Everything else worked, the ABS module just liked to join in the fun once in a while.) Bonus is, John and Dave are very nice people. I'll be back!

They are extremely responsive and always provide superior work on my car! They're a true gem!read more

"Do the right thing"…read more I have dealt with Midas in Fairfield, Ct for well over 20 years. In that time I have never had a complaint. As a matter of fact, I have seen them go above board to satisfy customers. I have also dealt with NAPA Auto Parts for a number of years. Rarely have I had a problem, and when I did, they were always quick with a resolution. These two are NOT part of the nightmare I was placed into by a major auto dealership. Both #Midas and #Napa proved to go beyond expectations and deserve your business for it. My neighbor works at the dealership and offered to get me a steering gear box for my van at her cost, which was very nice of her. They didn't have the part so they ordered one from NAPA. When it was delivered to the dealership, I was notified and had my wife go down to the Parts Department and pay for it. I had Midas install the part because they have an extremely competent mechanic that has been working on my vehicle for as long as he has been employed there. There has never been an issue with installation of any kind. After receiving my van back, I drove no more than 30 miles before the gearbox secondary seal blew out while I was driving home with my family. It was near impossible to get it back to my house. It was there, in my driveway, that I discovered my power steering fluid all over my van and dripping onto the driveway. Midas confirmed the problem and notified me I would be liable for the labor to reinstall the part since the part was defective, not the installation of the part. And so I called the dealership I purchased the part from that guaranteed replacement. And here is where the nightmare begins. I called the parts department at the dealership and got into a pissing contest so I asked that my issue get escalated. I was told it would be. Hours later, nothing. So I filled out an online request form and received an email from an employee higher up the ladder. I told her of my problem and she suggested I speak to their Service Manager. I responded I would rather it be kept in house without any more of my involvement since it was already hostile with the parts department. The dealership said they would give me a new part but they would not replace it for free because they didn't install it. I can understand if there was a question of installation. By me or someone incapable of mechanics and not in the possession of a certificate from UTI or some other qualified school. The dealership also argued that since it came from NAPA, it was their responsibility. I sent another email to the higher-up, explaining my reasons as to why the dealership should assume liability and replace the part since the labor itself was 3.5 hours long. Quite expensive. She responded that I would be receiving a phone call the next day to resolve the problem. The next day, after some telephone tag, I was told by a Parts Manager in a very offensive way, that I was to call NAPA and speak to their representative as they were going to assume responsibility and pay for the labor. To which I was happy to call about. But once I did, I found some unpleasantness perpetrated by the dealership against my own character. NAPA was told by the dealership that, firstly, I purchased the part through my neighbor and NOT the dealership, so they weren't liable for anything but NAPA was. And then to top it off...they told the Representative from NAPA that I threatened to take the dealership to Small Claims Court!! I informed NAPA of the dealership's indiscretions as well as applauding NAPA for stepping up to the plate. All I really wanted was for the Dealership to do the right thing. All they wanted to do was the opposite. Bad mouth me and my neighbor and liable my good character. Presently, my van is being worked on, thanks to the good graces of Midas and NAPA. They made the effort to do the right thing regardless of what their actual liabilities were. It shows INTEGRITY in a company when they perform in manners like this. It shows Customer Worth when they act like this. Company behavior like this should be applauded and recognized in a world where too many businesses believe they are the special ones. #Midas #Midas Mufflers #Napa #Napa Auto Parts #Integrity #Do The Right Thing

Gave me a reasonable price for an oil change. Gentleman up front is super friendly and…read moreprofessional.

The only place I take my Porsche for service. Reasonably priced, prompt service and friendly…read moremanagement who always take the time to explain what was done or needs to be done.

They were very attentive, professional, and knowledgeable about the requested service. They were…read morealso detailed in their explanation.

My engine was running Lean on both banks (according to an error on FIXD)…read more I brought my Mercedes S500 in for them to look at, of course, they had to run their own diagnostics - but they fixed it, and it was ready the next day - the price was extremely reasonable - and I am so grateful to them ! Thank you Euro Automotive - I will definitely be back!!

Joe and his staff enjoy what they do and it shows. This was my first visit but the work seemed…read morethorough and the price represents good value.

They have lost their way. Been a customer over a decade and though they are expensive they gave…read moredone good work. Easily spent over 10k with this business. Have an older Audi A8L and Cayenne. Brought the Audi in for an oil change and another piece of work that that I was quoted between $600 and $700. I mentioned a faint smell of antifreeze and I told them which they should already kjnow this car has a close looped Antifreeze system. They said they would put a $25 liquid in to look for an plus leaks which I was fine with. I go to pick up my car and Derek presents me a bill for $992.97. I tell him thats not what I was quoted. He says he doesn't know , mumbles something about mechanic time and the guy I spoke to is at lunch. You want me to wait? My wife has dropped me off and Im stuck so I pay the bill. Multiple times since that they have texted me to see how the car is running and Ive asked them to address this issue. RADIO SILENCE. Its a shame that you would burn a 10 year relationship over $300. Reading the other negative reviews it seems this is the way they run their business. Obviously I will no longer be a customer. I found them through a friends referral and that's how businesses like this grow. They've forgotten this and now Ive gone back to my network and have two more referrals. Really really dumb ownership at this place . Two new foreign car repair shops Ive been referred to but havent used yet . https://helmutsfcs.com/ and A&F Mohegan in Shelton

Highly recommend W. Jennings based on visits recently on behalf of my older Volvo. Communications…read morev. good from beginning to end. I appreciated being given a fixed appt time; with the shop ready to work on my car on schedule. Work performed was necessary, well done and priced fairly. My questions about process, parts-quality, etc. were answered respectfully and fully. Of special significance, Darek steered me away from doing work on a problem I thought I had, having quickly diagnosed the actual, much simpler problem. And of course he promptly repaired it; problem solved.

Awesome professional service!!! The staff was friendly,…read moreknowledgeable and professional! Thank you

If you wish for your vehicle to be thoroughly diagnosed and repaired to spec, this is the location…read moreto go to hands down. Bobby and Mike are on top of their game and know vehicles. While the cost of repairs is high these days it is comforting, knowing that you are getting quality parts to repair your vehicle to keep it running longer. Recently, I brought my car in thinking it required a very common service. After looking at it, Bobby assured me it did not need it! Money saved! Yet they did recommend a brake service which I also had a feeling was needed. We did it up, and my vehicle is running, smooth and stopping responsibly. This job was done quickly and efficiently, I am very pleased with a Penfield auto service! Check them out for your needs!

They were absolutely FANTASTIC! They were recommended to me to fix a problem that could have been…read morevery serious. Bill was truly great and got me in and out the same day. I'm so grateful and can't recommend them enough! This should be your new go to for any and all car service needs. 5's all the way. You're welcome!

Billy and Liz are honest and genuinely kind people. I can't express how much I appreciate not only…read moretheir help, but their hospitality. I was a few hours from home when my car started acting up. They checked the car out quickly, and let me know the issue was something I needed to take to the dealership, without charging me for the time. They then proceeded to wait with me, even after close of business, until the tow truck came. They also gave me detailed instructions on the best way to get home. Thank you all so much!

I went here to get my emissions tested, quite literally the moment after getting the car back the…read morecar started having battery issues where it eventually died and I had to get it replaced. So not thrilled, will edit it once I call and complain.

Adam and his crew always make time for me and my cars. He always checks with me before repairs are…read moredone with a price an estimate of how long things will take.

Traveling from Florida when my F150's slow coolant leak suddenly turned serious in freezing CT…read moreweather. As an out-of-towner, I was worried about being taken by the wrong shop. Summit diagnosed it immediately and worked me in even though the shop was slammed during New Year's week. The repair was labor-heavy -- intake off, crossover pipe, seals, gaskets -- and they did it right. They quoted a fair price, and the final bill came in $400 under when they confirmed my intake didn't need to be replaced. They could have installed a new one and no one (especially me 1,200 miles from home) would have questioned it -- but they chose honesty instead. I've driven ~1,800 miles since -- CT to FL plus a show weekend -- and the repair has been flawless. Summit triaged the situation perfectly, respected my timeline, and earned my trust. Highly recommend. - John

Called and asked if they worked on Honda hybrid they said yes brought it in. They scanned it went…read moreover it called me back and told me they couldn't work on. It had to bring it to Honda. I told them that's.why I asked if they worked on Honda he said yeah we can't fix it. You'll have to bring it to the dealer It's $170 diagnostic fee so I dropped it off just to pay $170 for diagnostic fee that I couldn't even use so if you have a hybrid, bring it to the dealer because they don't work on them.

I procrastinated scheduling an appointment at my dealer for an oil change. My father recommended I…read morecome here. I was pressed for time because I was already going to be late for work, so it worked out that no appointment is needed. The oil change is advertised as 5 minute once it's your turn, luckily there was only one person before me. It's so quick, you wait in your car. When it comes to auto stuff, new places get me a little anxious, but the process was smooth. The staff was professional and approachable. I wouldn't mind coming back.

Went i for Full synthetic oil change. Crew was friendly and efficient. No hard sell for up grades…read moreetc.