Edit to add: After seeing my review, Alex reached out and apologized, and assured me that he and…read morehis team will fix the sinking board. I am glad this ended on a good note, since other than the communication issue, the floors look amazing, and his team worked hard and quickly. His team did leave floor finish stains on the baseboards and my kitchen quartz counter walls, so heads up, don't forget to ask them to use painters tape if you're getting your hardwood floors sanded and refinished. (Initial review) Initially when Alex first gets your business, they seem responsive and even tells me about how shoddy of a job the previous flooring people did in my home (fixed by previous owners). But the moment any small issues come up, Alex just ghosts his customers. In the video you can see the cracks happening under normal body weight. I really wanted to believe that at the very least he and his team will try to provide any rectification, even if it's just to come out again to check on the floor to see what else can be done, like I wouldn't even have mind paying an additional small fee for materials. Instead, since he has been fully paid, he won't even see the project to the end to make sure he delivers on quality work. I understand that things come up and he could be busy but the non-responsiveness for two weeks is clear.

Alex was responsive, transparent, and never tried to upsell me on things I didn't need. His quote…read morecame in very competitive against three other bids I received, yet the quality of the materials and workmanship has been nothing short of outstanding. Installation kicked off right on schedule. Alex's crews showed up early each morning with smiles, set clear expectations for the day, and--my favorite part--left the site spotless every evening. No sawdust trails, no empty coffee cups, just tidy floors ready for the next day's work. The installers were polite and happy to answer my many questions about care and maintenance. A special shout-out to the team member who tackled the staircase: the precision on each tread and riser is next-level. Friends keep asking if the stairs were custom-built! The new baseboards tie everything together with crisp, clean lines that make the room feel finished and elevated. Bottom line: if you're hunting for competitive pricing without sacrificing craftsmanship or communication, call Aesthetic Flooring. I'm beyond thrilled with the transformation and can't stop staring at my beautiful new floors. I've added a few photos of the project in progress so you can see the crew's attention to detail for yourself. Highly, highly recommend!

If you're looking for tile, this is the place to go!!…read more The entire showroom has massive amounts of samples. Richard was my sales rep and he walked me through many different combo options. He even pulled the tiles to a display to show me what they looked like under different colored lighting. After some consultation, I was allowed to grab the tile sample I settled on to browse around the showroom and search for other combos I might like. He even showed me grout options (there are plenty!) They also offer services for custom tiling. I don't have a designer and I've never remodeled a bathroom before, so Richard's knowledge of current trends, molds, and flooring helped a lot with my decision making! 10/10 would recommend anyone I like to come here.

Tile Depot has the best tile selection and excellent staff ready and willing to help you. Everyone…read morewas so nice and helpful -- especially Philip, who took initiative while helping us by making calls to find out delivery estimates for products we were interested in, helping us find everything from tile, bullnose, mosaic, and grout, etc. When we first started our bathroom remodel project we went to Floor & Decor as well as a few other places. We wished we came here first! Which seems to be what everyone else feels as well: we heard another lady say the exact same thing in another aisle, and the first review I saw right now as I was coming here to post this also said the same. Anyway, this place is amazing!

Incredibly happy with my purchase. I needed a small order of stone for a mailbox so I called,…read moreordered what I needed and they even had it delivered ahead of schedule. They made it a very easy process!

My husband and I went here to look for tiles for our patio. The guy was nice at first but when he…read morefound out that our project will only cost a thousand, just left us, didn't say a word. He attended to a couple that just arrived. We waited but just ignored us. We said thank you before leaving but didn't even look at us. We can't believe that this type of a person still exists. If only he new that very soon, we have another house that needs renovation from top to bottom.

Dave Lord was the absolute best. I had a complicated project (a balcony to be tiled and a couple of…read moresmaller projects) and it was amazing. He repaired the underlying wood (now almost 100 years old) and devised a new draining system. He was utterly inventive and reliable. I live in a Spanish house and he, well, honored the house. He fixed things I didn't know were faulty and was utterly dependable. He let me help out on a couple of simple things to keep costs down.

I can't say enough good stuff about David Lord. He sets the standard for tradecraft. We had a…read moreshower that leaked from the door. David devised a solution that entirely solved the problem while minimizing the work and expense. In addition to new tiles, he also spec-ed, smoothed, and installed marble. He was personable, dependable, creative, and communicative. I've hired plenty of subs and he is top 1%. Highly recommended.

I never thought I'd be writing a 5-star review about a renovation due to many poor experiences with…read moreother contractors in the past, but I cannot say enough good things about Elegant Kitchens and Bath. We remodeled our guest bathroom and it was a smooth experience from start to finish. Communication was excellent throughout. Freddy, Natalie, and Sam were great and so easy to work with. Honestly, it was a very painless experience. And the bathroom looks amazing. We were initially a bit hesitant about being limited to the showroom's materials but they had a pretty good selection. We did have to make some compromises for the wall tile, since they didn't have exactly what we wanted, but we're still very happy with how it turned out. All in all, I highly recommend EK&B.

They were the best. They were very patient. Kind, respectful and we're always on time. They cleaned…read moreup every day before they left and they cleaned up upstairs where they were doing their job everyday before they left. I would recommend this company to all of my friends. Freddy and Joels were very patient and helpful throughout the project. Thank you so much.

I want to specifically recognize Oscar and the store manager, Seaan, at Floor & Decor. As a…read moreconstruction and design professional, I had to source materials and design several bathrooms -- selecting tile, coordinating ground colors, finishes, and all the necessary materials. Oscar truly went above and beyond. He was patient, knowledgeable, and incredibly helpful throughout the entire process. He took the time to help me choose everything I needed and made sure the materials coordinated perfectly. His customer service and attention to detail made a big difference. We did experience a hiccup with one of the cashiers, which caused a significant inconvenience. However, Seaan stepped in immediately, handled the situation professionally, and provided the appropriate credits. He took care of business exactly the way a strong manager should -- fair, solution-oriented, and respectful. Because of how they handled everything, I will absolutely continue giving them our business. Great customer service and true professionalism go a long way. Highly recommend this team!

Went into Floor & Decor knowing exactly what I wanted, but Oscar completely elevated the…read moreexperience. He pointed out that my flooring wouldn't match my wall tile (something I missed) and helped me pick a better option. He also made sure I had all the extra materials I didn't even know I needed. Super helpful, knowledgeable, and saved me from making a costly mistake. Highly recommend asking for Oscar!

He does good work but in my opinion if you brake something take ownership and make it right…read more I want it the way it was before you touched it. Don't break something and say it's okay, that it doesn't affect the performance. No apologies, had I not caught it would not have been brought up to my attention.

Nick helped me with a downspout Problem I was having…read more It wasn't a real big project but,to me it was a big job Nick rectified the problem very quickly He was very professional from the time he rang my doorbell to the End time he left my home I highly recommend Nick to help You you with his Handy man skills

Very rude and unprofessional on the phone. I called and…read moreasked about installation only and he was unprofessional since he wanted me to buy his materials. The materials at Floor and Decor were $1500- $2000 than he got defensive when I asked why he charging over $8,000.

After searching and reaching out to several contractors to renovate our home, we ended up choosing…read moreAmin. I always hear nightmare stories of contractors stalling their jobs and trying to rip you off or not responding in a timely manner. But Amin and his team are truly professionals. Jose is like his right hand man and gets the job done. Not only getting the job done but does it very well. From his showroom, we were able to pick out all the designs that we wanted and seeing the end result, I was truly impressed. His prices are fair and he's upfront about everything. Amin will answer any questions you have throughout the entire process. Even if you text him at 9pm he will respond quick. If he says something will be done by a certain time frame, he will ensure that it is done. I really wanted LED mirrors at the end and he wasn't able to do it. We were even willing to pay extra for it! We ended up having to get plain, boring mirrors with no LED which was pretty disappointing. Also, one of the biggest issue I had was I wanted all the outlets changed since the previous ones were yellow and old but he said it'll be an additional charge. White walls and yellow outlets? EWWW!! We pretty much did a whole gut renovation and spent a fortune but couldn't get our outlets switched out. I thought it would be an easy switch but apparently he said it costs to change bc it has to do with the electrical aspect of it. Didn't know that but now I know. We ended up finding a handyman to do it at less than a fraction of his price. Although we had a few disagreements here and there but from start to finish, Amin was available to answer our questions, concerns and help fix anything. He is so easy to work with and made this whole process extremely seamless. The team was able to get everything done and we moved in on the date that we wanted to. I'm so glad we found Amin and his team!!

The good news - they must have 1000 tiles on display. The bad news - they must have a 1000 tiles…read moreon display! The store is amazing. Ricardo, the owner, is fantastic to work with. Very knowledgeable and patient as we tried to figure out what we really wanted. Prices were very competitive for higher end tiles and the selection is second to none. Highly recommend.

I bought tile for a new bathroom last winter and they recommended a tile layer. He was very good…read moreand the bathroom is beautiful. I am about to go through the same process for a second bathroom. I can highly recommend Tap n' Tile in Pasadena! The service was excellent and delivery went smoothly.

They did a great job refinishing the floors throughout my house. They're professional,…read moreknowledgeable, and always put the customer's best interest first. Highly recommend.

Had some old floors that needed to be sanded and refinished plus new baseboards. David and his team…read moredelivered great work throughout the house with even consistent color and finish in all the nooks and crannies. He and his team were really chill dudes and took excellent care of any items that needed moving. Great attention to detail. Good value and price, would recommend.