, I honestly left smiling. Not sure I have bale spelled right but was Ayanna or ioanna deserves a…read morespecial shout-out--she was incredibly helpful and kind (and even helped me with my very heavy cat litter, which I truly appreciated!). Everyone in the store today was fantastic. One of the women working there told me about a special if I signed up on the app, and because of her tip I ended up getting a $12 credit for my next visit--such a nice surprise and I'm so glad she mentioned it. The whole store had a genuinely positive energy. I needed some assistance and was a quick response; , people were actually pleasant and engaged. I even got a solid recommendation for cat food for my finicky older cat from another clerk--so helpful. Is the store is under new management because the customer service today was next level. Super grateful... and what a great city we live in. I'll absolutely be back!

Yesterday I gave up on this place, the ONLY good aspect is that its next to Trader Joes. The staff…read moreis always cranky, on their phone, or unavailable. The layout is so tight that their sloppy behavior makes it impossible to shop for things one needs without crashing i to piles of dog food, "caution wet floor pyramids on a dry floor, restocking carts piled up next to the seasonal dog costumes I came in to buy and it stinks. No chew bones restocked, sitting in a box in a pile while the staff is on their phone. The checkout line is five customers long with empty checkout lanes. Go up to the Lompoc Pet Smart to see how its done. The staff actually helps you, its clean, people bring family Members into their store to shop because its fun. I cant bring my dog i to Mil-pas store, its super crowded, dirty, disorganized and expensive. I need to buy food for my dogs but aim done with Petco Milpas, its a dump.

My puppy loves this place he got his shots there and bathed there they really love him also…read morethankyou lemos

I've been to both the Atascadero and Paso Robles locations. The staff is always very knowledgeable…read moreand polite. I was able to obtain tags and have them made on site almost immediately upon order. The team was really polite in helping me find the items that I was looking for. When they weren't in stock at my local store, they called over to another store for me and put it on hold. This was really helpful and save me a lot of time. I did feel like the cost of the item was slightly higher than if you purchased it online.

Matt is sensational! He orders egg food for me on a regular basis, and is extremely prompt with his…read morenotification upon its arrival. This is what customer service is all about. Thank you Matt!

Have been frequenting this pet shop since I was a adolescent buying crickets for my pet frogs. Back…read morein the day they had a live Cayman in the shop, which was always fun to see. So glad this establishment has survived the times, I take my youngest daughter there on a regular basis to pick up crickets for her tiny pet lizard. A true SB gem!

I love this pet shop!! It is nestled and hidden on the Mesa in the Vons and McDonald's plaza but on…read morethe other, OTHER side! They have pet food, products, pet care and aquarium supplies. And you can schedule arrangements to order a weekly supply from them. They supply dog and cat food, feeders like giant mealworms, crickets, blooded worms, large and small feeder fish, live adult feeder/fuzzy hopper/pinky mouse. I was assisted by Sebastian and I recommend him assisting you as he has great customer service, loves his role at the shop and has a lot of knowledge on the types of dog and cat food and feeders! Thanks Sebastian!

Let's face it... Pet lives matter…read more And my experience at this shop Told me they definitely think so! Going to a pet store can be weird because No one really discusses brands And what they mean or what is happening Behind the scenes Lacee was the young lady that helped me She knew the store well This wasn't the kind of situation where you get told Where an item is and leave to go get it. Lacee was full of all sorts of cool knowledge Things I didn't know about for the dog It gave the sense I was dealing with a professional Her customer service was great I highly recommend this shop to one and all for pet needs. I have no reason to go elsewhere as long as their doors are open... Insert smile..

With fireworks in the forecast for July 4th, I was thankful to find Healthy Pet open. I needed…read moresomething to calm my dog as I wasn't going to be home and know how he reacts when I am home and they are popping off in the neighborhood. The CBD chews took the edge off. I think my dog was panting due to my having to close all of the windows to prevent escaping.

Always nice, helpful, happy to special order products, great selection; amazing to have an actual…read morelocal business to support, instead of an expensive chain store.

Owner did not take responsibility for defective tank and provided dishonest information.read more

I bought a small water pump from aquatic jewels several years ago and it stopped working. I went to…read morethem to buy a new one. They didn't have it in stock and asked me to leave the pump with them so they could figure out how to re-order one. In less than an hour, they called me back and told me they fixed my pump. When I went to pick it up, they showed me how I could fix it. And they didn't charge me anything! They take pride in the service they offer as a small business.

Wow!! Juan and Isabella were absolutely fantastic. I was a nervous dog mum taking our 2-year old to…read moreschool for the first time and they were great!! Juan really took the time to ease my concerns, explain the process, and ensuring I felt good before we left. Our girl had a great time and on pick-up we received an equally glowing experience as they told us about her day and future care options. We will be back and highly recommend this location to everyone now! Thank you.

Pretty disappointed in my short times spent at Dioji. My dog (Jack) and I relocated to the area…read morelast fall. I looked for a place similar to his daycare where we are from and decided to give Dioji a try. Check-in and wellness check was great; he seemed to enjoy the staff and I did too. At pick-up on his trial day, it was explained to me there was an "accident" and another dog was let into the daycare area with canine HPV (dog warts) and were not examined properly so my dog "might have been exposed." Turns out he definitely was exposed and then got the very contagious wart on his mouth which ruined Christmas and New Years plans because when you have it, you shouldn't be around other dogs. Of course Dioji couldn't possibly be expected to help with the situation. He has a couple more visits in late winter after the wart fell off and he was no longer contagious himself. The visits were fine, though he didn't get photo report cards like they promise. Fast forward to two weeks ago, another "accident." I dropped him off in the afternoon for a half day. He was there for less than an hour and I got a phone call that he threw up but they did not know why. They believed that he may have just been too hot so they separated him. I told them to call me back if he did not bounce back and I would come pick him up. They did not call back so I assumed he was fine. When I picked him up at the end of the day, the person at the desk went back to get him and gave no indication that there was a problem. Then another different staff person came to greet me and tell me that my dog was "maybe" stung by a bee, and "had a little allergic reaction" but they looked for the stinger and couldn't find it. How do you find a bee stinger in a brown dogs fur?! My dog comes around the corner and looked like Thing from Fantastic Four, clearly shaken up. They also gave him Benadryl but didn't know how much. One person said the reaction had just happened, one said maybe it happened a while ago when he threw up. He was clearly having an anaphylaxis reaction, and I was not called or told until I came to pick him up. I called the vet immediately to get their advice, and they told me to call the daycare back to find out how much Benadryl he was given so I could monitor his care. Magically the staff now knew how much and then I got another (third) story about what or how it happened. Let me be clear: I do not blame them for a bee getting into the park. This review is purely based on the care or lack there of in a serious situation and that the stories kept changing. On top of that, I was charged for a full day that day instead of a half day (timestamp in 1:18 pm and timestamp out 5:17 = 3:59) based on my account receipt. Four hours or less is a half day. There are never "adults" there to talk to about what happens if there is an issue; it is all college age kids working part time jobs. In both of my situations, no one would take ownership over what happened and they have no idea what to say when confronted in person or on the phone. I'm not going back to Dioji, I'll try other options. FWIW, the 2 stars are because there has been staff person who has been great to talk to (Jake maybe?) and because of their flexible hours, multiple locations and toy/food options available.

Friendly staff and always very helpful whenever I visit. They have a great variety of products for…read morepets, and it's easy to find what I need. The store is clean, organized, and the employees are knowledgeable and welcoming. Definitely one of the better pet stores around!

I gave this place two chances I said look maybe the employees who assisted me just really weren't…read morehappy working there. but last time I went in (I did miss my pet appt by 11 minites inderstood) but the way I was talked to with such attitude by the guy and the other two employees staring at me like "yes the vet left " again with such rude tone . I felt like I interrupted their whole gossip conversation. Very rude and unprofessional, as a person who has worked in sales 10+ years I would never take my business there to that particular pet co. I really feel the way you treat people matters and They don't care for customer service . Doesn't take much energy to have respect for people. This had nothing to do with my appt it's the non welcoming attitude from the employees and the treatment I received.

Easy to visit as walk ins. Sweet place to spend an hour or so. Easy parking out frontread more

Love this place. So many beautiful birds and grounds. Nice selection of food and staff very helpful…read morein answering questions.

Sometimes only when I can't be with my two sons. Ive been taking them them to Camp Canine for 7!…read moreYears now. I have two Yorkshire terrier brothers. One is 4.5 pounds. The other is 12 pounds. The dogs and I have had nothing but the best experience with this female owned and operated dog care facility. Unfortunately accidents do sometimes happen anywhere and everywhere.

Oh how I wish I could give this place a negative five star rating. How negligent could you be to…read moreallow a Bulldog PUPPY die in your care!!! Bruce was less than a year old and you completely and fully irresponsibly caused his death. I would not suggest using this business. I would do my diligence before allowing my fur baby to ever, step foot in this facility. This place needs to be shut down. A very good friend of mine had her puppy go there, it was very unfortunate experience as well. She is local law enforcement and would never suggest this place after her incident. It doesn't matter how well they make it look on the outside, the incompetence lies on the inside. I absolutely positively would never recommend this business. You're welcome in advance.