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    Pawsitive Pack

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Pawsitive Pack

    Dog walking

    Pet sitting

    Private dog training

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    8 years ago

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    Snoopy's Cat Sitting

    Snoopy's Cat Sitting

    (8 reviews)

    I discovered Snoopy's when Mica owned it, and I never had a complaint over numerous bookings. The…read morebusiness has totally gone downhill under Severine. I booked 15 days of cat care on her impersonal website, and when I checked back a day later, all of my requests had been accepted. Five days before my European travel, however, I got an email from Severine saying Snoopy's couldn't care for my cats because she had a problem with "the sitter." I guess there's only one, since I didn't request anyone in particular, and apparently she has no back-up. Severine was not at all sensitive to my situation. She did not offer to step in to care for my cats, and she left me in a total panic trying to find a trustworthy cat sitter five days before a two week trip. Totally unprofessional, or perhaps just evidence of a business that is on its last legs. Trust it at your peril.

    This is my experience and it's all true: I don't see what the positive reviews are about AT ALL…read more I found them incompetent and negligent. As a pet sitter, I think they should do things the way I want as I had specific needs and directions for my pets. Mica and her helper did everything wrong and even overrode my specific directions. IF this that happened maybe 1-3 times, it's a mistake. I'm pretty understanding. But on a short pet sit, they literally did everything wrong. From the very beginning to the very end, with no apology and an attitude of "well, things happen". Just to give you a few examples, they overfed my cats (despite clearly written and oral instructions - 1 can. I got messages from them say they gave more. I told them to only give one. I came home to find 2 cans put out for my cats!! This is negligence!) and didn't follow simple instructions for opening and closing windows (and locking them) which could have endangered my home - These are just some small examples, other were worse. I was rudely told that she couldn't speak to me when I tried to ask about what happened. I even had expressed to her that I was nervous to leave my cats while I was on vacation, but despite me telling her this, she STILL did everything wrong and didn't tell me or apologize. I also came home to find all the above problems, AND ALSO a full plastic bag of what had been scooped out of a cat litter left on the floor next to the litter box, rather than disposed of properly as they should have. Yes folks, they scooped poo and pee out and left it there in the bag, on my floor. This is totally unacceptable when you are paying this much!!! The icing on the cake was that later discovered that my home was infested with fleas after their pet sit which it was not before. I have reason to believe they may have infested my home, brought them from other cats they were petsitting. Quite simply, I will never recommend or use this company again. They don't follow directions and have a very lazy, entitled attitude about petsitting that is makes their prices very much NOT worth it. Sound hard to believe? I was shocked too. I'm a busy person but wrote this because while she may come off very "charming" she is utterly incompetent and probably passive-aggressive when it comes to instructions.

    Pawsitive Pack - dogwalkers - Updated May 2026

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