DONT USE THEM trust me windows came in wrong installed anyway Kevin never returns your calls or…read moretext they replaced the incorrect windows but one you can barely open said he would get me another one eight months later still not rectified I paid him in full in good faith he would fix the problem not done yet with very to no communication with me I sent a compliant to the bbb his response to them was I wasn't a customer of his so I had to prove it by sending a copy of my receipts to them 13000.00 dollars later still not rectified good luck if you take a chance he will rip you off sad because we live up the street from each other if he will rip off a neighbor he rip off anyone if I could give no stars I would but gotta pick one he will act like your best Freind but after you pay him good luck he disappears

I called this company because they had really good reviews. Someone came right out to measure and…read moretold me I'd have the estimate in a few days. I waited a week before contacting them and the person that answers the phones said they would find out what was going on. Never received so I called one more time. They said the same thing. I never received the estimate. Why both come out to measure?

AVOID MASS MASONRY & STONE AT ALL COSTS!!!!…read more These guys lie and cheat to get business. DO NOT TRUST THEM. Beware!!! John Ford is the manager of this operation and he will tell you whatever you want to hear in order to secure your business. That includes misinformation (lies!!). My elderly parents were manipulated and signed a contract based on an agreement with John. They trusted him and were let down. Mass Masonry & Stone (MMS) uses a MA Contractor's License that DOES NOT belong to them. According to public record and MMS marketing materials (flyer, website), MA license #192910 belongs to Miguel Reascos, who is NOT affiliated with this business. Miguel, the owner of MMS, is a FRAUD and has stolen someone else's information. The work done by Miguel (owner) and John's crew is incomplete. The work quality is poor as puddles can now be seen in a freshly paved driveway. Corners were cut and the results are glaring. In addition, it is worth noting that both Miguel and John Ford have very bad tempers. I experienced this directly, as did my parents, and my uncle. Their lack of professionalism is appalling, and an embarrassment to anyone in the Boston business community. Both are disrespectful, aggressive, uncouth, and vile. Aside from the behavioral issues, Mass Masonry & Stone did not properly complete the project. The work was faulty (see pictures) and needs to be redone. The primary issues with Mass Masonry & Stone: 1. Poor work quality 2. Incomplete work. Mass Masonry & Stone did not compete the agreed to work in the contract. Asphalt was laid and all other steps were not completed (includes 6" of modified stone, 2" binder blacktop, overlay driveway, fill major cracks, compression of all edges at 45%, etc.) 3. Defective work. After less than 2 weeks of the work being done there are puddles in the driveway. AFTER ONLY 2 WEEKS!!! (see pictures) 4. Payment. My parents wanted to use a check and MMS would ONLY ACCEPT CASH PAYMENT. It was expected that THOUSANDS of dollars would be paid in cash. Not check. Not money order. Not credit card. CASH. Additional Issues: 1. CHILD ENDANGERMENT. On the day the primary work was done, Mass Masonry & Stone had a 9 year old child on site near hazardous materials. This is unsafe and there are child protection and labor laws that have been violated. 2. Continuous LIES. It's become too hard to keep track of the lies, but I have text messages that show much of the misinformation that was shared. 3. TAX FRAUD. When a business demands cash payment you have to wonder about issues like TAX EVASION. 4. THREATS for bad reviews. Threats that insinuate harm by Miguel Reascos (owner), and the families of Miguel Reascos and John Ford. The threats were made by Miguel Reascos via text messages. These messages have been shared with the police. John Ford has also threatened me. Those have also been shared with the police. 5. Ongoing INTIMIDATION. John Ford has shown up at my parent's home after being told not to go anywhere near them or their property. My elderly father has asked John directly to leave them alone. 6. ILLEGAL BUSINESS OPERATIONS. The address for this business is in the projects of South Boston according to the Boston Police Department. This causes additional concern as government housing (BHA) is not to be used for business operations. I do not want anyone else to be treated poorly or tricked into doing business with John Ford, Miguel Reascos (owner), and Mass Masonry & Stone. NOTE: I originally wrote this review in June 2019. I was contacted by Mass Masonry & Stone and asked to take the review down, and they asked to be given an opportunity to fix the issues. Mass Masonry & Stone also offered financial compensation to my parents (my parents nor I asked for this). I agreed and then they started playing games. After weeks of dealing with their nonsense, and after giving them many chances to correct their wrongdoing, I have no choice other than to expose them. I have voicemail messages and hundreds (HUNDREDS!!) of text messages from both John and Miguel which I will not share here due to the graphic nature of some of the content. What I will share is that Miguel Reascos of South Boston, MA and John Ford of Dorchester, MA have THREATENED ME. I have taken the appropriate steps to protect myself, my family, and our properties (surveillance, etc.). I will continue to address this matter through formal and proper channels. To anyone who is considering Mass Masonry & Stone, please protect yourselves. The work quality is terrible, the business practices are fraudulent. If you complain, they will threaten you and show up at your home to enforce their intimidation tactics. If any harm is caused to me, my family, or our properties, then Miguel (owner) and John Ford (manager) of Mass Stone Masonry should be considered persons of interest and the likely culprits.

I reached out to these guys with yelp, in order to get a quote for my condo building. They were the…read morefirst out to get us a quote and were also quick to get it to us, which is very rare! The price was very fair, too. They were able to start work almost immediately, which again is very rare. They finished the hard concrete work in repairing the facade and the stairs in less than 2 days, which is a big deal because you need to use stairs. We also ran into an issue where the color didn't match the neighbor's stoop, which had me worried because I've had negative experiences in the past. With MASS masonry, this was no issue and they came back and knocked it out of the park! If you have any masonry repairs, and need an honest contractor (honest is rare in Boston!) call these guys!

Ro came out the next day after calling to address a small leak with our roof. He got to work right…read moreaway and took care of it no time along with going over the rest of the roof to look for additional issues. Great service, no unnecessary upsell, just a dude that lets his work speak for itself! Being new to the area, it's great I got a reliable roofer I can count on!

First thing I can say is communication, professionalism, and their customer service is the best…read more They came out a year before to help us see if our insurance would pay due to hail damage. He presented great information and came out and met with adjuster. Unfortunately the insurance denied the damage. Our roof is ancient. At the time we didn't really have the funds to do it. They do offer easy financing but at the time didn't do that. Felt bad as they put so much into everything So now a year later we were ready to go through. We got one other quote, that company was horrible to deal with. We contact Loyalty back. They actually honored the origins quote. Pricing was very competitive and they offered a great warranty. Pricing was a little higher day of due to unforeseen damage to roof rot but explain with pictures, pricing for replacement was already told in contract. So no surprises. Our roof was 35 yrs old so we new to expect extra. We were able to get appt I a few weeks. They explained process and everything went just as told. The crew was amazing, did it all in one day. Clean up superb. Romulo came back at end of day to get dumpster (on wheels so no damage to driveway) and to do walk around. Made sure all ok and wanted to make sure we were happy and what else could he do. Our neighbors had theirs done as well with same experience and results. They had referred them to us. Now I would definitely recommend to anyone!!

Thiago and his crew replaced our roof 5 or 6 years ago, and they did an awesome job. Their price…read morewas fair (actually the best bid), they showed up on time, worked efficiently, were careful not to damage our garden, and left everything clean when they finished. Recently, we had another contractor install a vent on the roof, and they completely messed it up. After almost two months of trying to get them back to fix the leak, I finally called Thiago to assess the situation. He showed up the very next day and fixed the leak on the spot. These days, it's hard to find a contractor who is reliable, sticks to his word, and stands behind his work. That's exactly what you get when you hire these guys. You'll be very happy you did.

Had a great experience with Flynn Roofing !! The owner , Stephen is great. Roof and gutters done in…read morea weeks time.. no BS. Price was also great.. highly recommend.

Stay away they bait and switch! Day one price then double it ! Worst customer service everread more

Great service and polite people very clean and quick replies as well as precise and super…read moreacommodating! Would highly recommend for sure ! Give them a call if you need these type of services of masonry.

Miller Masonry and Construction did an amazing work on my house. If you're looking for a great…read morecontractor, this company is a really good one.

I was extremely pleased with roofing services from Sunset Roofing…read more Chris responded quickly to my request for a quote. I received my quote within two days! All work for a new roof for my house, garage, and shed, were completed in one day! Truly amazing. All workers were respectful of property, shrubs, etc. Clean up was excellent. Roof is exactly what I wanted. Pricing was excellent. Highly recommend.

Chris worked with us to make sure we knew what was going to happen. He was on time, and his team…read moredid a great job. the roof looks fantastic. Cleanup was great and they showed complete respect for our property. I would recommend them to anyone needing a roof!

Chris did a fine job redoing a brick walkway that was mired by dips, broken curbing and an…read moreunsecured border. I would not have believed what a difference it made! All the bricks were pulled up and the highest standards used to reset and set brick. A cement curbing under the brick not only secured brick but provided a means for directing run off water. The brick was also power washed. (Unfortunately, other remodeling elsewhere created dust and dirt on brick afterwards but that will be hosed off.)

They nearly burned down my house! I hired them to install a fireplace in my house. They placed the…read morefire box straight against the beams of the house. Only discovered it when I had a fire and saw smoke coming from outside the fireplace. When a different contractor took out the fireplace, the beams in the walls were scotched and blackened. It's a wooden house, and I had my whole family inside the house that night. They always cemented the chimney cap to the top of the chimney so it could be cleaned.