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    Gentle Journey Pet Cremation

    5.0 (73 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    Services - Gentle Journey Pet Cremation

    Pet cremation services

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    Recommended Reviews - Gentle Journey Pet Cremation

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    Marie R.

    We went here last month when our dog Yogi passed away. We went online and just searched for "pet cremation" in our area and Gentle Journey came up. I read the reviews, just as you are doing now, and everything seemed ok. We looked at two other companies before we made our choice. We based our decision mainly on affordability and the components of the cremation package, but we also wanted to be able to have more time to say our last goodbyes and drop off our baby ourselves. Gentle Journey gave us everything we needed from them. They were also kind, warm, patient, and respectful.

    Memorial box (ashes in a bag inside), ink print, bamboo pawprint engraving, claw imprint, fur vial.
    Jennifer L.

    Our furbaby, Cheeseball, became a furangel on Nov 20, 2025. It's difficult to put into words how devastated we were and still are, but if you're on this page reading this review, you very likely understand. On top of the immense grief, we were anxious about the memorial and cremation services (made the mistake of reading through horror stories from other services but Gentle Journey had great reviews). We actually contacted another service first, but they were already booked fully for the day. Gentle Journey came through - it was a very rainy evening, but they were able to arrange a same day pick-up & bring back our baby not too long after despite the holidays. They were very understanding that we wanted a little extra time with our baby, and arranged for a later pick-up. We were pretty nervous about the whole process, but prior to proceeding with the service and cremation, they sent over an invoice for us to double-check first & because of that, we were able to add on some extra fur vials and also get a clay imprint of her paws. I think this was the most important to me - their site details a bit about their process which seems to limit issues with order mix-ups. The extra fur vials have been comforting. I carry one around with me on walks or trips sometimes and have peace of mind that there are some back home. We put the extras on different floors of our home. Tldr - The pick-up, drop-off, and the contact persons were all very patient, understanding and offered their condolences. We got everything we requested, and it was reasonably priced (prices are straightforward on their page). Thank you Gentle Journey. Miss you & love you Cheeseball.

    A cherished member of our family Malon-one who always brought us comfort and filled our hearts with warmth and tenderness--reached the end of her life at 17 years and two months. I wept until my tears ran dry, and even now I find myself burying my face in the blanket that once wrapped around her soft, warm little body, longing to feel her presence just one more time. Early the morning after my beloved dog passed away, I received a message from Mrs. Zaira. When she slipped away peacefully, as if she had simply fallen asleep, I was left completely at a loss as to what to do. Trembling, I searched for a pet funeral service online and made a call, but because it was the middle of the night, I hung up without leaving a message. After a sleepless night, the message I received first thing in the morning brought me a sense of comfort and relief. From that moment on, everything was handled with such care. They came to our home to pick up our baby and returned her to us before the first seven days had passed. We received a beautiful plaque with her paw prints, a small vial containing a lock of her fur, and her ashes--pure white and beautiful--resting in a delicate drawstring pouch. You have truly crossed the Rainbow Bridge and are now running free, haven't you? Welcome home. Thank you, Gentle Journey Pet Cremation, for giving tangible form to our precious memories. Your kindness and deeply compassionate, flexible service--far beyond rigid procedures--have reassured me that the number I dialed through my tears was indeed the right one

    Nathalie R.

    Friendly and compassionate staff. Fast and respectful service. We were given extra time to say goodbye and the process of setting up the pickup for the remains was easy. Cremated remains were returned in timely manner and the urn was beautiful. I have recommended them to friends and have heard nothing but good things.

    Thank you Gentle Journey Pet Cremation!  Love the urn presentation
    Yanni L.

    Thank you Gentle Journey Pet Cremation! You made the process easy. Allowed us to grieve our big baby without having to worry about the next steps. I highly recommend their service. Fast response, professional arrived within 2 hrs of making the call. We received his cremains less than 1 week after. He passed on a Monday he was back home Saturday afternoon. Love the urn presentation and love that he was delivered to me personally. Will contact them again for my other fur babies

    This past December, our border collie, Keera, crossed the rainbow bridge at home. Not unexpected as she'd had some health issues but still we were devastated. I called Gentle Journey and they were so caring and helpful! The person who came to pick her up acted like it was his own pet. The memorial we received was delivered and is such a wonderful reminder of our dear Keera! Thank you Gentle Journey!!!

    Max Baltazar.
    Johnny U.

    Never thought the day would come so fast that our Max was going to leave, but when he did, I'm glad and thankful that I reached out to Gentle Journey. Not only were they very understanding, but also very professional with the whole process. Thank you guys from the bottom of our hearts. P.S. If you go with this company, please, please be patient. Their process does take some time.

    J C.

    My boyfriend and I lost our sweet Molly this past month. And unfortunately, so did many other pet parents which led us into a frenzy of finding a cremation service at such short notice. Zaira was extremely empathetic, informative, and so accommodating. Everything was done timely and when it came time to receive Molly's ashes, I unfortunately fell ill and couldn't be at the original destination for the drop off of her ashes. Zaira made no hesitation and redirected delivery to my home. I can't thank her enough for making this part of our grieving journey one that was filled with so much care.

    Jamie R.

    The staff at Gentle Journey was nothing but great. They were so thoughtful, communicative, and patient during our tough time losing our beloved dog, Bruno. I really appreciated their gentle approach with no upselling or pressure and making the process as easy as possible. Compared to other places we looked at, their pricing was more than fair, especially since this was an unexpected cost. That was a big relief and I appreciate them for that so much. Gentle Journey was able to pick up our boy that same day and get him back home within 8 days. Thank you again, Gentle Journey. Also, the beautiful display and urn you gave us really wowed us. It definitely reflected how much we loved him. You will be definitely be the first ones we call when we come to that road again.

    If I can add 1000 stars I would. Words cannot explain how truly grateful and satisfied I am with the services that were provided. Every phone call, message, and any form of communication was definitely made with such genuine love. When my baby passed, I had no idea how to even go about something like this. I was searching online and calling many different places. To every place I called, it seemed like just another paycheck. I will tell you that the second Gentle Journey Pet Cremation picked up the phone, I felt the love. I knew that my baby was going to be cared for and he was. I cannot explain how happy I am with this decision. I pray that I never have to go through this pain and process again, but if you are looking for a place to honor your baby and receive their ashes, PLEASE PLEASE choose Gentle Journey Pet Cremation. Once again, thank you for being such kind individuals and taking care of my baby. Your kindness and support during this difficult time will never be forgotten. I will treasure everything you guys did for me and my baby in my heart forever. Thank you a million times

    Penni

    I recently had my dog Penni cremated here, and I can't express how grateful I am for the way they handled everything. Losing her was incredibly hard, but they treated her with so much love, respect, and care. When I picked her up, they had placed her in a beautiful box with her picture and her little paw print. It honestly brought me to tears in the best way. You can tell they truly understand how important our pets are to us. They made a heartbreaking moment feel a little more peaceful and meaningful. I'm so thankful for their kindness, compassion, and the dignity they gave Penni. I highly recommend them to anyone who wants their pet to be treated like family.They answered all my questions and had patience with me. -Mayen &Martinez Family

    Tiffany T.

    When our beloved Captain passed away, Gentle Journey Pet Cremation showed us an incredible level of care, compassion, and respect during such a difficult time. From the moment they arrived to pick him up, they were gentle and patient, treating him with the dignity he deserved. They gave us a quiet moment to say goodbye, which meant the world to us. Throughout the entire process, they stayed in touch, keeping us informed and reassuring us that Captain was in good hands. It took about a week to get him back anthey personally delivered him back to us. The box he came in was absolutely beautiful, featuring his picture on the front and his paw print included -- a touching and thoughtful detail that brought us comfort. We are so grateful for the kindness and professionalism of the Gentle Journey team. They made a heartbreaking time just a little easier, and we'll never forget how they cared for Captain and for us. Thank you for everything The Flores Family

    Dantes' memorial box with her heart nose print, paw prints, and fur.
    Liz M.

    Zaira is phenomenal. My dog, Dantes, passed in her sleep late one night. She was a 133 pound German Shepherd and I was a mess. I couldn't even begin to think about getting my girl in the car and to the vet. Zaira came at 2 in the morning and treated my Dantes with dignity and care and me with compassion. Zaira made the process so much easier and gave me space to start grieving. Dantes is home now and she is in a beautiful memorial box. Her nose print is engraved into bamboo and I have her fur. Zaira even made sure to clip her fur where I asked her to. The heart on my Dantes' chest. Thank you, Zaira. You are a wonderful soul offering such an invaluable service. I will never forget your kindness.

    Everything about our furbaby is in this one memory urn

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    Jamie, Thank you so much for your kind review

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    Page 1 of 2

    Ask the Community - Gentle Journey Pet Cremation

    Review Highlights - Gentle Journey Pet Cremation

    I cannot thank Zaira & Sonia enough for the compassion and care they showed during such a heartbreaking time.

    Mentioned in 22 reviews

    Read more highlights

    Washington Boulevard Animal Hospital - Meeting Dr.Chen, for the first time

    Washington Boulevard Animal Hospital

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    Honestly best VET Hospital that have gone to the front desk people were really friendly and helpful…read moreas-well as Dr Vega 10/10 . I came here on a Friday where I accidently injured my cats paw and I was in a panic, I called there number and asked if I can get my kitten seen and they gladly said that they take walk ins and when got there I was told to wait for a doctor to be available to get my cat seen. While in the lobby waiting I looked at the reviews and notice some listing it as an expensive and honestly I thought my vet bill was going to be around 1-2k just from reading the reviews. If your going to having any pets in your home I would recommend having pet insurance so they can pay most of the vet bills so you aren't spending so much on one visit, I know most people don't have pet insurance so they get hit with a big bill. THEY ARE NOT MOMEY HUNGRY and after a while waiting my cat was seen with the vet and told me that they will need to do some sutures and the total will come out to 427 including a cone injections and the sutures and im very happy with the outcome Also left a few pictures of GOOBER for the staff I know they loved him very well !

    I love the doctors here they are compassionate and caring- I have never had a bad experience with…read moreany of the doctors or techs - 5 star for them however the staff is rude and disengaged as if they have a stick up their a$$. Both in person and on the phone- I called to verify if I received the correct medicine the the person seemed annoyed that I called- I was late for my appointment and was trying to explain and the receptionist had no response - I have been coming here since before the remodel and always received good service from everyone - however the support staff is rude and angry so if you can get beyond them everything else will be okay... I'm sure my next visit will be a problem after writing this ... since I will have to deal with them for an appointment - not sure if they have an online way - if so I will do that- AI would be good in this situation .

    Furrever Friends

    Furrever Friends

    (143 reviews)

    I wish Furrever Friends existed when my other dogs passed…read more Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you.

    Back in April, my bsf lost her dog and used Furrever Friends to help her with her services. She put…read moreher dog down at a vet's clinic and FF offered a service to come pick up her dog directly from the clinic and handled everything that she wanted/needed perfectly. Last week on the 23rd right before christmas, my dog of 14 years passed away at home. I remembered my bsf used FF and I reached out to get their info. I contacted them immediately and was assisted by Heather. She was very kind and helpful over the phone, gave me all the info about the various packages they offer. They offer 3 different cremations packages (private, witness, and communal). I chose to go with private bc witness was more than double the price of private. However, don't be nervous about going with private bc they have numerous ways to ensure that you will be obtaining your pet's remains back even if you aren't able to witness the full process. The private package included a simple urn (a box), paw/nose impression, and fur clipping. In their viewing room, they have numerous urns to choose from and upgrade from the package. Although it was so close to the holidays, I was able to pick up my baby girl the day after christmas. They were kind enough to gift us with a bamboo impression of her nose and paw as an ornament as well. The whole service and communication was truly great. I had no doubt in trusting Heather and her family with taking care of my pet. You can feel how much they care about animals and their passion in helping families get closure and having a beautiful send off for their pets. I will definitely recommend Furrever Friends to all pet owners when it's time to say goodbyes to our fur babies.

    Gentle Journey Pet Cremation - petcremation - Updated May 2026

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