We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

If I could give Small Paws Cremations 10 stars, I would…read more Today I had to say goodbye to my boy, my cat Ñoño, after 17 years, and Romo treated both me and my pet with genuine kindness, patience, care, and respect from beginning to end. On one of the hardest days of my life, he helped make a heartbreaking situation feel a little more manageable. He explained everything clearly, treated Ñoño with dignity, followed up professionally, and most importantly, showed real compassion. He also worked with me on the price when I was in a very difficult spot, and that generosity meant more than I can put into words. What stood out to me most was that he did not make me feel rushed or like just another transaction. He understood that this was family, not "just a pet," and he treated the moment with the seriousness and care it deserved. Losing a pet is brutal, and when you are trusting someone with someone you love, kindness matters. In my experience, Romo gave exactly that. I'm deeply grateful to him and to Small Paws Cremations for helping me through one of the hardest days I've had in a long time. I highly recommend them.

One of the most helpful and kind experiences I've had in a long time. In a time of mourning of my…read morebeloved pet they were able to take in my 15yo dachshund same day with no issues. They guided me with a range of services that they provided and assured me my pets cremation service was in the right hands. Highly recommended.

My little sassy girl Cutie passed away recently and I think of her often. Cutie taught me a lot! I…read morewanted to give her a proper send off to heaven and I wanted my Cutie to know she will always be remembered and thought of not just by her mommy but to the world as a precious little soul that inhabited this earth. Ariel was God sent to me. The way Ariel memorialized my little sassy girl Cutie was more than I could ever imagined! Ariel engraved all four of her paw prints in a heart shaped terracotta stone along with her tail which gave it that extra special unique touch. The ability to feel her feet and hands by tracing my fingers along each anatomical groove brings a smile to my face. Cutie would often times take her front paw and wrap it around my finger and now I can replicate that feeling over and over thanks to you Ariel. Ariel inked my Cutie's paws, nose and whiskers too! When I saw the prints it brought me back to when I use to touch her nose and she would look at me and I could just feel her smiling at me with her eyes. Ariel made me a special ink design with Cutie's tail curved forming a half heart with her back paw in the middle. I don't have tattoos but if I were to ever get one this would be perfect! Ariel created so many personal touches for Cutie's send off to heaven that she had me crying tears of joy. I'm confident in saying my little sassy girl Cutie knew she was so loved not only here on earth but in heaven. Cutie is looking down from heaven and is saying thank you Mommy for being there for me-I love you! and I love you too!! Thank you Ariel for your artistic abilities and most importantly for the compassion you have for animals. I'm so grateful for what you've done and I value you! -Marisol V.

I have no words to express my gratitude. From the moment I made that difficult call and spoke with…read moresweet Sherry (sp?) who was so very helpful, then my comforting talk with Dr. Shea, who was so wonderful and understanding, and above all completely honest with my Stella's overall condition, I couldn't have made this choice without her, I was completely lost and inconsolable. Dr. Shea was my guide in my time of need. When the final day came, Dr. Erica came to our home. She is this beautiful angel, with the most kind and gentle voice. She helped us walk our precious Stella over the Rainbow bridge in the beauty of silence, reverence, and peace, it was so beautiful. Dr. Erica sent us the most amazing sympathy card a few days later that touched my heart deeply. Honor Pet has not only been there throughout this difficult journey, but their kindness, compassion, professionalism and guidance have meant more to me and my family than they can ever know. Today, Stella is back home at her final resting place, where she belongs...they sent her home to us in this incredible Honor box which carried her remains, a mini glass bottle of her fur, a candle to burn if/when I need to feel her presence, a digital print of her beautiful little "chocolate chip nose" we all loved and adored, a package of Forget-Me-Not seeds to plant in her honor, and a letter conveying their deepest sympathy for our great loss. It was all so overwhelming and thoughtful. If anyone is faced with such a difficult decision as this, and you are like me, confused and doubting whether you're making the right end-of-life choice, I cannot recommend Honor Pet enough. I promise, you will be blessed and given the truth and confidence as to when that right time comes. Stella never suffered, because Dr. Shea went over her symptoms/behavior, but when she started showing signs that she was ready, I recognized them and knew. My Stella no longer is suffering... The devastation over losing a beloved pet cannot be fully described in words, other than this: "Grief is the Price we Pay to Love." I love you my sweet girl, wait for me.

My pet passed away june 12th. It is July 23rd and we keep contacting honor pet about our status…read more They keep kicking the can down the road saying they will give us an ETA and we still have to constantly reach out with no response. Our pet is cremated but they are waiting on the necklaces we ordered. But it's been two additional weeks. Worst experience ever. I'm grief stricken and just hope that we get our beloved boy back.

The person up front was very friendly. They give each family member about 10-15 mins some…read more"private" time to say goodbye to your fur baby. We were told it would take 2 weeks (this was during Memorial Day weekend). I got a call and was able to pick up the ashes. Mine was a guinea pig so it came in a small white plastic container. My kid (who is an adult) paid extra for the paw print (like the ones we do to our kids when they are babies). They have urns for sale there, but we ended up buying a box style urn later somewhere else.

My dog passed away last night. I received Pet Haven as a referral from the Vet. This morning I…read morecalled to inquire about burial services for my little boy. Clearly feeling devastated I was beyond words to explain how rude the woman was I spoke to. From the moment she answered the phone, she sounded bothered and clearly she does NOT want to be there. I asked her if she could tell me about the services they provide and she said, WHAT SERVICE? I actually thought I had the wrong number and had to ask where am I calling? She angrily said this is a pet cemetery, what do you need? I asked her about cost and she said $2,000 ANYTHING ELSE??????? I'm so upset, I just hung up. I have never dealt with someone so rude and non companionate is an under statement!

My first time going through this with my first and only puppers who passed away exactly 2 weeks ago…read more& I just picked up my babies urn/ ashes and since the beginning of this transition Gentle Journey has been very patient , caring and comforting through out this process , I appreciate their work for my first time dealing with this , they were very helpful , thank you for caring for my baby

They are very polite , patient and showed empathy to the family that lost a family pet.read more

Kevin is not only extremely skilled and knowledgeable with an abundance of experience in these…read morematters ... the one thing that is absolutely invaluable at a time like this is to have the right individual with the right humble personality and demeanor for the task at hand. Both my wife and I were crushed at the loss of our Great Pyrenees dog that prematurely suffered from cancer and when it was time to make the call I must say that the experience was absolutely appropriate and private. At some points it was as if he was not even in the room turning away to allow my wife and I to have complete privacy in the middle of this to say goodbye. He shared very few words only to relieve our anxiety and concerns about our animal's initial reaction or what to expect from the euthanasia. This in itself was so appropriate and created an environment where we were not being consumed by the "unknown" with regards to this process. He truly is the right type of person to help anybody from any background in saying goodbye to their pets in private in your own home and like I said, it was almost as if he wasn't even there. He is such an incredible professional. You will be glad that you selected him. - Henry and Rebeca

I've been meaning to write this review since October 2022! It's so hard to write and think about…read moreloved ones who have passed on. Our pitbull was losing all function in his limbs to the point we were carrying him everywhere. We decided it was no way to live. After taking him to Yosemite and Big Sur, we knew it was time. We contacted Ever Animal Care to coordinate a house visit. The doctor came promptly and you could tell he had genuine empathy for us and our dog. He was gentle, caring, patient, and professional. I have thought about him many times and how it was the best possible experience we could have had with our last seconds with our dog. I'll never forget him and his kindness.

I wish Furrever Friends existed when my other dogs passed…read more Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you.

Back in April, my bsf lost her dog and used Furrever Friends to help her with her services. She put…read moreher dog down at a vet's clinic and FF offered a service to come pick up her dog directly from the clinic and handled everything that she wanted/needed perfectly. Last week on the 23rd right before christmas, my dog of 14 years passed away at home. I remembered my bsf used FF and I reached out to get their info. I contacted them immediately and was assisted by Heather. She was very kind and helpful over the phone, gave me all the info about the various packages they offer. They offer 3 different cremations packages (private, witness, and communal). I chose to go with private bc witness was more than double the price of private. However, don't be nervous about going with private bc they have numerous ways to ensure that you will be obtaining your pet's remains back even if you aren't able to witness the full process. The private package included a simple urn (a box), paw/nose impression, and fur clipping. In their viewing room, they have numerous urns to choose from and upgrade from the package. Although it was so close to the holidays, I was able to pick up my baby girl the day after christmas. They were kind enough to gift us with a bamboo impression of her nose and paw as an ornament as well. The whole service and communication was truly great. I had no doubt in trusting Heather and her family with taking care of my pet. You can feel how much they care about animals and their passion in helping families get closure and having a beautiful send off for their pets. I will definitely recommend Furrever Friends to all pet owners when it's time to say goodbyes to our fur babies.

I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!