Jane is very helpful and respectful of people's feelings during a very tough time. She responds within a very reasonable timeframe and she completed everything we had hoped for. read more

A wonderful place to put your loved pet to rest. Great care is taken to make you & your pet comfortable in the sad time of their passing. read more

Thank you Jane for taking care of my Mocha. The paw prints are beautiful and her name is engraved on them. And the vial of fur with her name tag, I can see the different colors of her hair and the cedar chest is just beautiful. I have a wonderful remembrance of Mocha that I will cherish forever. Thank you. Nancy read more

Very Important Pet Mortuary - Mocha - Pet Cremation Services Near Me - Venice, California

I cant thank VIP enough for how they handle this job....I came home to find my 13 year old passed away in my driveway, not knowing what to do, I started looking up sites online. I called VIP and left a message, they responded within minutes. Jane called with in minutes and was ready to come as soon as possible to pick her up. About a week later I received a call that they would be delivering the ashes to me that afternoon. When i opens the beautiful bag, they was a clay paw print of my little girl and a sort of death certificate... They were so caring about the entire process. I have lots more animals, that I am sure in time I will need their services again. I cant say I look forward to it, but I can say that I won't feel lost about what needs to happen next. Thank you Thank you xoxoxo read more

I called 6 different pet mortuary services before I called VIP. After only a few minutes on the phone with Jane I knew I called the right place. Jane was empathetic, caring, respectful, handling our dear Cleo with calm grace. It's a huge plus that they use a process that's more bio friendly than typical cremation. We just received our beautiful box with her ashes and paw print and hair sample. If I could give VIP 6 stars I would. read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

Just a quick update: Sadly I lost my beloved "son" to cancer this month. He's crossed the Rainbow Bridge and is now with his sister who passed a little over a year ago. Jane took care of picking him up from my vet and was again so kind and patient with me. She sent me several proofs from her engraver so to get his plaque to my liking. She arranged for his cremation and returned him to me in a beautiful cedar chest like his sister. She brought me his paw print and a little glass tube containing some of his fur along with a certificate of cremation. She personally delivered him to my home and was so kind to me in my time of grief. I truly recommend Jane and VIP when you say your final goodbye and wish to honor your furry friend. Whenever that heartbreaking time comes. read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

I couldn't have picked a better place to take care of my hamster's, Lucca, afterlife care. Jane was so sweet and compassionate it made me tear up. All the details, from picking him up and gifting me a candle to bringing him home were done with love. I can't recommend them enough if you want someone to take care of your beloved pets arrangements. Thank you Jane for treating my little guy with so much respect. read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

Our beloved cat passed away during the recent fires. Unfortunately, the vet that we have used for cremation services in the past was displaced as a result and unavailable. I cannot imagine doing her job but she is a very special person and I referred many friends to her over the years. So, then we were faced with the task of finding someone else we could trust to replace her while we were in the depths of our grief. The first thing I noticed was the astronomical prices, which seem to have double over the last four years. I don't know if that's price gouging but that would essentially equate to approximately a 25% increase each year. Those prices are for cremation, if you want aquamation, it is more expensive. After much research and several phone calls, I was no closer to finding someone I felt we could trust. Until I asked my neighbor who she used when her dog passed away earlier this year, which is how i discovered VIPM. However, it happened to be Sunday and their website states that they are closed on Sundays. I called any way and left a message and shortly thereafter, Jane called us back! It only took a few minutes to know that she was the perfect person to assist us. Her care, commitment and compassion was evident and she offered to come early the next morning. We were so relieved and appreciative. The biggest surprise was that the price was HALF of what everyone else was charging, AND it is for aquamation for no additional cost! It included a beautiful paw print with out pet's name inscribed, a clipping of his hair in a glass vial and the cremains in a small attractive container. I cannot recommend Jane and VIPM enough, she runs her business from her heart and her values and she truly cares about her clients. Thank you, Jane, for easing our minds and making the process a bit easier to endure. We will always be grateful to you and VIPM. read more

Jane is amazing. Compassionate and very easy to work with. She made a daunting, awful time easier. I found her after being terrified of the reviews I had found for a corporate owned pet mortuary that the emergency hospital was contracted with; and Jane was even more affordable. So if you want to give your business to a local person with great reviews and practices see Jane, and avoid a corporate mill mortuary with terrifying stories behind them. I can not stress enough how much her kindness, calmness, and her truly treating the situation with gravity and respect truly helped ease such a significant loss. read more

As many before me have said, this is the best place to call when you need to make final decisions for your beloved pet. After choosing home euthanasia for my sick, 18+ year old cat, Coppola, I scheduled Very Important Pet Mortuary for the cremation. They were recommended to me by my best friend who had used their services many times over the years. After the vet left, Jane patiently waited as I said the final goodbye to my smart, gentle and very loved cat, Coppola. She wrapped him in a beautiful blanket and gently tucked him into a wicker basket for transport. When the bio-cremation was complete, Lulu returned his remains to me in a beautiful cedar box. Everything went as planned. He was a wonderful companion for many, many years and he deserved the "white glove" treatment that Very Important Pet Mortuary provided. Thank you. read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

We lost our two 15 year old precious cats just 17 days apart. Very Important took such great care of them and of us in our heartache. Joan was especially nice to us during our sorrow and tears. She was amazing and compassionate Very Important goes the extra mile when one has lost a pet, or two in our case. We saw oue second cat die of grief. I highly recommend them in time of loss. read more

Very Important Pet Mortuary - Our precious rescues of 15 years. We miss our sweet babies. - Pet Cremation Services Near Me - Venice, California

Tremendously empathetic and compassionate, Jane recently took care of our family dog. She made a difficult time easier for us and handled the transfer with great dignity. Communications were clear and consistent throughout the process. Her professionalism was much appreciated as one less thing to worry about. We decided on a custom urn and she accommodated us without issue. Fair market pricing and exceptional service merit the highest recommendation for any pet parent on their most awful day. read more

I was completely devastated by the sudden loss of a rescue I helped foster. She was a senior dog with special needs. I feel I failed her in some ways because I should have made the call sooner. Unfortunately, she crossed the rainbow bridge at the vet's office the same day I took her in, so I didn't get to give her a proper goodbye. That said, Jane gave Roxy her dignity back with love and care. Thank you so much for helping me bring her back home. Your kindness will never be forgotten. read more

We suddenly lost our sweet Oliver a couple weeks ago. Our family was distraught and overwhelmed with emotion immediately after losing him. Originally, we were going to do group cremation with the vet's office, but something told me I would regret it. I spoke with our veterinarian's office and Jane's service at Very Important Pet (VIP) Mortuary couldn't have come more highly recommended by the vet and staff. Having never utilized this service before, I was uncertain on how to navigate the process. However, Jane couldn't have been more helpful, kind, and reassuring. Though our hearts were broken, they were instantly at peace knowing our Oliver was in such kind and loving hands. Jane and her service played an integral role in our family's healing over the recent loss of our sweet family dog. I would highly recommend her services to anyone who's recently lost their beloved pet. She's professional, sympathetic, timely, and provides quality service. Thank you so much for bringing Oliver home to us, our hearts and our family feel whole again. read more

Thank you Very Important Pet Mortuary for taking care of my beloved cat, Neo. As many people mentioned here, Jane was very kind and helpful. Daniel was very responsive to my requests and delivered my cat back on time. I'm glad I chose them as last people to be around my cat. Thank you. read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

Don't worry about your fur baby. Feel completely confident entrusting them to VIP. This is probably a really difficult time for you right now, like it was for me, and you're stressing hardcore about the final vet visit let alone the mortuary. Just use VIP. Jane is beyond amazing and I feel 1000% confident sending my closest friends or complete strangers here. Our fur babies are our children, and if you're like me, you have trouble entrusting them to others. Stop stressing about the mortuary and just use VIP. Jane made the whole experience less traumatic for me. Thank you, Jane. read more

Thank you, Very Important Pet Mortuary, not just for the service but for the kindness and compassion. Jane was very helpful and answered the questions that I had. I was hoping that I could get my pet's chip back, and they were able to take it off of my parakeet, and placed it in a nice keepsake bag. They sent me a beautiful card and a Certificate of Cremation, as well. I thought the price was very reasonable for the service that they offered which includes delivery of my parakeet's ashes. To Jane and the Very Important Pet Mortuary team, THANK YOU SO MUCH :) read more

Very Important Pet Mortuary - My baby bird and his chip, with the certificate of cremation from Very Important Pet Mortuary. - Pet Cremation Services Near Me - Venice, California

I don't know where to start, but when my little fur baby Fluffy passed away I was heartbroken. He passed away Sunday night in my arms, and I was so incredibly sad and devastated and had no idea what to do with his little body. I went online the next morning and was reading through all the yelp reviews from Pet Crematories . And like guided by an Angel I found "Very Important Pet Mortuary" I called and got in touch with Jane. She is such a sweet loving, caring and understanding person. I was heartbroken as you can imagine, but something kept me calm after I spoke to her. Daniel then dropped off my sweet little Baby Fluffy in a beautiful chest with a poem, his clipped hair, his paw print and a certificate. Thank you very much for what you did and your exceptional service. You guys were God sent God bless read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

They people here are so loving and gentle. Thank you for making this sad process so easy for our family. They sent us a very sweet card. Then hand delivered our pup to our door. He came with a ceramic paw print, beautiful labeled box, and a beautiful poem and certificate. Very affordable I would have paid more! Thank you for doing this work. read more

Very Important Pet Mortuary is true to its word - they truly treat your beloved pets like the precious gems which they are. I spoke with Jane, who couldn't have been more compassionate and helpful when my wonderful dog died. Jane promptly picked him up from the holding hospital; and from that point on, I felt that I could rest assured, that everything would be handled with the utmost care and respect. I can say, that it most certainly was. Jane updated me on the cremation date, sent me a lovely sympathy card, and hand-delivered my dog's ashes to my home in a beautiful wooden box. Everything was right on schedule. She also brought a perfectly-crafted clay paw print, lock of his fur, and a certificate of individual cremation, along with a sweet poem. The price was very reasonable, given all that's involved in the process. It was very comforting and supportive to me, at such a difficult time. I wholeheartedly recommend this exceptional and wonderful mortuary, to anyone who has unfortunately lost their best friend; at that challenging time, it's important to have people who will take care of your immediate needs with care and compassion. Very Important Pet Mortuary will do just that! read more

Jane was such a comfort during one of the hardest times we've ever experienced. She is caring and compassionate and pays attention to every detail in a very gentle, unobtrusive manner. Every 5 star review you read here is absolutely true. Jane and her team are angels, taking care of our angels. read more

They were so sweet and supportive at a sad time. Well priced as well... I would highly recommend!

Amazing service with the utmost care and respect on all levels Jane is amazing and truly the kindest person !! You hope never to need their services, but when you do they are truly the best of the best. I can't thank you enough read more

Absolutely wonderful experience. VIP made a sad time a lot easier with their friendly and professional service. Jane came to pick up my kitty after we had her put down at home, and carried her away in a wicker basket.... such a nice touch and a beautiful last memory of our sweet girl. A week or so later they hand delivered her ashes in a lovely wooden box with her paw print in clay, a certificate of bio-cremation and fur clippings. Everything was lovingly wrapped. Thank you to everyone involved. read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

More like Very Incompetent Pet Mortuary. I had the misfortune of taking my long lived pet and my very first pet to this place. Big mistake. I went here based on a friend's recommendation. She did Bio Cremation here not that long ago and I saw the ashes. They didn't even look like ashes, but more of the whole dog remains with large chunks of bones so it feels like you are still with your pet. I was expecting the same results. What I ended up getting was what looked like normal fire cremation. I got back a pile of dust. They said if I did dig around in there I might find a bone and that it's the same process done as my friend since they only do bio cremation here. You can look at the picture and compare for yourself, but they really dropped the ball on this one. If I knew I would get back the same result as fire cremation I could have that done anywhere else for much, much cheaper than this over priced place. They assured me the ashes were my pet's. They also returned my medium sized dog in a tiny box, my friend got a larger box and it was for a normal size cat. Looks like they also try and cut costs, by giving you a smaller box and tossing out the rest. Whatever you do go with any other company. Some options which provide great service and care with a lot of great reviews are: Choice Veterinary Care, At Garden's Edge, Pet Cremation, and Serenity Veterinary Care. They all have 5 stars and the service you get there has to be better than here. I wish I could do everything over, but in the end it's my fault for picking this company, do NOT make the same mistake as I have made as you'll live to regret it. read more

Very Important Pet Mortuary - What my friend received for bio cremation (Top). Notice the large chunks of bone from the pet. what you'll actually end up with (Bottom). - Pet Cremation Services Near Me - Venice, California

From beginning to end my experience w VIP Mortuary was exceptional. I contacted them when my beloved dog died. For a very reasonable price they picked his body up from the emergency room, cremated him, and brought me his ashes in a beautiful box + a small glass vial. In my conversations w Jane she was kind and compassionate, as was Jack who brought the ashes. read more

Jane is so kind and compassionate when picking up your fur baby. I use her for all my rescues when they pass. VIP goes above and beyond.

Jane is a beautiful person for doing what she does. I just got back my best friend Benny and I can't thank her enough for her respect and compassion. I have a lock of his hair, a paw print, certificate of bio cremation, a poem, and Benny's cremains in a beautiful box. I will be relying on her again but hopefully not for a very long time. Thank you. read more

Thank you Jane for being so amazing and caring during our time of loss. I highly recommend VIP. They came to my house to get my baby boy Bandit and brought his ashes when they were ready. Jane was very communitive and accomidating. Prices were very resonable & my box and paw print are beautiful. Thank you again! read more

I used VIP and Jane's services about 2 years ago. I had an unexpected vet visit and had to put my cat down due to a cancerous growth in her throat that was obstructing her breathing. Jane was so sweet and understanding of my pain from the loss of my sweet Pixie. I called her early on a Sunday morning and she was driving. She immediately pulled over so she could focus on talking to me. She sent me pictures of various urns in the sun so I could see the actual color of the woods. She kindly went to the vets office and picked up my baby. She made a clay paw print for me, as well as clipped some fur and whiskers for me. The whole process took about 2 weeks, and my girl was hand delivered to me at my office by a young man who was also very sweet. I am so glad that I have my girl with me. I placed her favorite ball with her urn. read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

I cannot rave about this wonderful mortuary enough. They were so gentle and kind from beginning to end. They were a blessing. I highly recommend them read more

Overall experience was wonderful and everyone had such compassion! We are really glad to have found your business to help us with our loss. Thank you to Jane and her staff for everything! read more

Very Important Pet Mortuary - Ash delivery was beautiful - Pet Cremation Services Near Me - Venice, California

My beloved friend of 10 years, left the earth too soon, but DooLittle was well taken care of by Very Important mortuary. So Thank you! read more

Very Important Pet Mortuary - Pet Cremation Services Near Me - Venice, California

I'm so grateful for my experience with VIP. Jane was so kind and helpful during the time that every pet owner dreads and ultimately suffers through. Service was really flexible, and the personal touch was really exceptional. I shopped around for water cremation and ultimately I went with the recommendation of a friend who used VIP when his special creature passed a few years ago. I'm so glad I took his recommendation because the very small marginal cost difference compared to other services was so worth it. When the time comes - and it will come - I will use VIP for mobile euthanasia (if necessary) and certainly for cremation. read more

Little wind-up toys in perpetual motion, cockatiels are the lovable clowns of the bird kingdom. They're extremely affectionate, smart and love people. At their worst, they're a pain-in-the-ass. But they're also your best friend ever with personalities more akin to dogs than to birds. As cockatiels live anywhere from 15 to 20 years of age, it never dawned on me that I would need the services of Very Important Pet Mortuary for a long, long time. As my kids could never agree on a name for our bird, he was simply known as The Cockatiel by default. If he were a person, The Cockatiel would always wear a bow-tie. When I was home, his little yellow head was everywhere -- seemingly at once. When I returned after being gone for the day, The Cockatiel would look me straight in the eye and lecture me for over five minutes for having had the audacity to have left him. The Cockatiel loved to have his head and belly rubbed, and derived great satisfaction from singing to anyone and everyone he met. Each night when I took my contact lenses out, he zipped onto my shoulder to sing "Beethoven's 5th Symphony" and the Chicago Bears Fight Song. In the morning when I put my lenses in, he paced back and forth waiting for me to finish so he could look into the mirror and mimic the sound of a paper towel cleaning it. That above all, was probably his favorite thing although linguine was a close second (he loved to drag the sauce-covered strand in circles around the table). The Cockatiel slept in a cage, but for the rest of the day, he had as much freedom as a bird could ask. Each morning, he screamed until I let him out so he could wreck havoc on yet another day. Whenever I made a move, he would fly to my shoulder where he would proudly ride me around as if I were a parade float. My cockatiel was also overly-fond of feet. I believe he thought them to be a female cockatiel or a cockatiel god. In any case, he drove me crazy screaming at them. I could literally go on for tear-filled hours describing The Cockatiel's antics and his love for us. But I think you already have a fair idea of what the little guy (he weighed no more than 4 ounces) was all about. I always knew that The Cockatiel's spirit was too enormous for his little body. One morning my worst fears were realized when I awakened to find him at the bottom of his cage. Our beloved little imp was dead. I cried for days and am still not over his demise. Thankfully, I discovered Very Important Pet Mortuary on Yelp. Its reviews were glowing. It was with a heavy heart that I gave them a call. Carol and Tracey, sisters who created and operate this business which fills such a valuable need in our community, were kind and understanding. They picked The Cockatiel up from our home, took him to be cremated, then returned him to us in a beautiful wooden box accompanied by certificates of condolences. Nothing will ever fill the void in our hearts. But because of VIPM, our beloved friend went out with all of the dignity with which he lived. I hope that you never find yourself in need of Carol and Tracey's services. But if the day comes that you are, do not hesitate to call these wonderful women. They will definitely put a smile upon a horrible circumstance, and will do it with class and style. I cannot recommend VIPM highly enough. read more

Very Important Pet Mortuary - The Cockatiel - Pet Cremation Services Near Me - Venice, California

This is never something that you want to leave a review for, because if you are doing what I am doing now, then it means you have lost a pet that was very near and dear to your heart. However, life happens and Very Important Pet Mortuary was there to do a phenominal job at honoring my best little canine friend, Marshmallow. Everyone who my family dealt with was very professional, understanding, and respectful. They hand delivered Marshmallow's ashes and included a certificate of cremation, a heartfelt poem, and a beautiful clay imprint of his paw prints with his name. Thank you to everyone at VIP Mortuary for giving me something special to remember my little Marshmallow by. They did a beautiful job and I would highly recommend them to anyone else who needs their services. read more

Very Important Pet Mortuary - Beautiful clay imprint of Marshmallow's paws with his name - Pet Cremation Services Near Me - Venice, California

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Our 19 year old dog passed away this morning. I called Jane who quickly called me back. Jane arranged to come by in a few hours to pick up our family member to make the necessary arrangements. Jane is very caring and compassionate with empathy. read more

This is a hard review to write as I could never imagine the day I would need these services. Unfortunately, that day came two weeks ago and I am very grateful to have chosen Very Important Pet Mortuary to handle my dog's aftercare. Knuckles was my constant and my most loyal companion for almost 11 years. It was really difficult to watch him age and witness his health deteriorate over time. On top of the issues that stem from the English Bulldog breed, he was born with bad genes that always left him with allergies and lead to seizures that slowly made him blind. Over the last year, I noticed such a drastic change in his quality of life and was forced with the heartbreaking decision to let him go. In my decision-making process, I came across Very Important Pet Mortuary's website. When I called to inquire about their cremation services and pricing, I left a message and received a return phone call right away. When speaking to Tracey, I was overcome by grief and she was extremely comforting in explaining the entire process. I knew instantly that this company was the right fit to handle Knuckles' aftercare arrangements with the love and respect that only pet owners can appreciate and truly understand during this kind of loss. As it is a family owned company, it felt good to know that only four people would be handling my best friend. The next day, I brought Knuckles to his vet to say goodbye. This was the hardest moment I've ever had to face and I had such a hard time leaving him there. I left Tracey a message to let her know that the vet was expecting her. She called me back and left me a message to inform me that she would be on her way to pick up Knuckles at the vet, which gave me a sense of comfort and peace of mind. As we kept missing each other's phone calls, she took the initiative to give me her personal cell phone number to make sure we remained in contact. She has answered every single question or concern diligently while expressing her deepest sympathy. Today, her niece, Lauren, came by to hand deliver Knuckles' ashes. When I opened the door, I bursted into tears and she offered me her warm embrace. His ashes were placed in a beautifully made cedar chest urn with a lock and key and came with a Certificate of Cremation and a paw print in clay keepsake. I also had a medal plate made for Knuckles that was placed onto his urn that reads, "One dog can change your entire life." Knuckles has truly changed my life and I'm thankful to Tracey and Very Important Pet Mortuary for honoring my forever dog in such a lovely, dignified way. read more

Very Important Pet Mortuary - Knuckles' ashes were hand-delivered in this beautifully made cedar chest urn along with a Certificate of Cremation and paw print - Pet Cremation Services Near Me - Venice, California

VIP is the best! They gave me heartfelt comfort during a horrible time in my life. Always easy to deal with and understanding of my especially difficult circumstance. They kept in touch during every step of the process - making it so much more re- assuring! Tracy and Carol and a small staff keep things simple yet thorough . They take pride in their work - as they should! I have a beautiful tribute to my friend- as well as her ashes in a beautiful tapestry box! As you can see , every review has 5 stars - and I would give 100 if they had them! Thanks so much!! read more

Very Important Pet Mortuary - Sawfti's ashes and her paw print and name with some really nice poetry and certificate - Pet Cremation Services Near Me - Venice, California

I cannot begin to express my gratitude to VIP. They were so kind, sympathetic, and caring during one of the hardest days of my life. My fur baby passed away late at night my husband called them and they were quick to respond. The next day we met up with them half way between long beach and LA (my choice, I wanted to spend more time with my fur baby) They gave me as much time as I needed to say goodbye. The lady from the company noticed the beautiful coat on my dog and told me she'd clip some for me. I'm so happy that she did. When we picked up the ashes (they cremate your pet individually using an eco friendly method) they included a beautiful poem. They also provide a paw imprint and a memorial candle. I would not hesitate to recommend them to anyone else..unfortunately death is a part of life but thankfully there are people that help you get thru it. read more