I want to address several statements to the owner because they do not accurately reflect what…read morehappened.
First, please do not characterize my behavior as bullying. I have every email I sent, and while my emotions were understandably high because my dog's life was at risk, I never once disrespected, threatened, or bullied anyone. Being emotional while advocating for my senior dog is not the same as being abusive.
Second, you were not the person who spoke with me on the phone, yet your response is written as though you personally witnessed that conversation. Comprehension of what I actually said matters. I never said the receptionist herself was irritating. I said it was frustrating that she repeatedly told me pyometra is a deadly infection--which I was already fully aware of. If I didn't understand the seriousness of pyometra, I would not have been advocating so persistently to save Shivers.
There are no inconsistencies in my story.
Financially, I consistently explained that I am unemployed, receive public assistance, and earned less than $40,000, which met the financial criteria for your foundation. Those facts never changed.
What upset me was the phone call regarding Cherry financing. I never shared information about Cherry with the receptionist, yet she brought it up and assumed we had remaining funds available. That assumption was incorrect. I was not approved for Cherry--my sister was. There were no remaining funds to use. I also have an itemized invoice from Love Animal Hospital showing exactly what was paid.
Of course I applied to the other resources your organization provided. Unfortunately, none of the foundations were able to assist, and the "low-cost" veterinary clinics I contacted were still quoting over $2,000 for surgery, which is simply not affordable for me.
My emotional circumstances have also remained consistent. My grandmother, Veronica, passed away from sepsis on Mother's Day. My other grandmother, Morena, is currently battling Stage 4 adenocarcinoma. I explained that Shivers is my emotional support animal, which is why I fought so hard to obtain surgery for her. Those statements have never changed.
Please also do not make assumptions about my history with Shivers. I only became Shivers' legal owner last year. From the time we adopted her until 2025, she lived with my mother. Beginning in 2025, she began living independently with me. When I was 12 years old, I repeatedly asked my mother to have Shivers spayed, but my mother believed she was too fragile for surgery. Looking back, of course I wish she had been spayed years ago, but that decision was never mine to make.
I only became financially independent in 2025, and shortly afterward I lost my job. While someone might say I had a year to pursue surgery, I was not aware of pyometra at that time, and Shivers was already a senior dog. I never expected this medical emergency to happen.
I am also not entitled. I come from a low-income household and have always been humble about my circumstances. This was never about me asking for special treatment. It has always been about trying to save Shivers.
What made the phone call so upsetting was that the receptionist made it seem as though having Cherry financing meant your organization was no longer willing to help us. That was confusing because just the week before she had encouraged me to call her back on Sunday so we could try to get Shivers in for surgery. The change in communication left me feeling like I had suddenly been sent back to square one.
Pyometra surgery is an expensive emergency procedure. Given my financial situation and other responsibilities, it simply was not something I could afford on my own. That is why I reached out to your foundation in the first place.
I respectfully ask that my concerns be addressed based on what actually occurred rather than assumptions about my intentions or character.
I AM ATTACHING SCREENSHOT OF THE EMAILS I HAVE SENT THIS FOUNDATION THE OWNER IS DEFINITELY LYING ABOUT MY CHARACTER OF BEING A BULLY. If this is what you call "bullying" you need tough skin and should not be helping people that are emotionally just trying to advocate for their pets!
You as the owner unfortunately lack logic. 14 years ago I was 11 so you tell me how I was supposed to spay my dog? Jesus Christ. I guess at 11 I'm supposed to be an adult and make these decisions.