Just had a ceiling fan installed and it looks great! Jaremy came out and gave me an estimate and was great about calling ahead if he was running behind. He warned me when he did the estimate, since there is no access above the ceiling where I wanted the fan there was a possibility they'd had to put a couple holes in the ceiling to do the wiring. That they'd patch it up but we would of course have to paint/texture ourselves or get that done. To my delight he was able to get the wire through without having to do that - and I could tell that was no easy task! I am thrilled! Great service - I would definitely recommend them. read more

Been doing some fixing/upgrading in my house lately. This outfit has to be one of the most professional and pleasant experiences I have every had in the world of contractors. A couple months ago I had Gentec install 3 ventilation/light fans in 3 bathrooms. The electrician who came was on time, pleasant, courteous , efficient, cleaned up job site well. I also bought the fans from them and I thought I got a reasonable price based on my looking around before hand. Were they super cheap? No. They were reasonable and delivered high quality and no headaches. read more

I own a very old home that requires a lot of work. I've had at least 50 different companies and contractors come through for different things over the years. GENTEC was one of the best companies I've worked with. read more

I had some lighting to be installed with very short notice before family members arrived from out of town. It's virtually impossible to find anyone to take a job, let alone one that I knew would take 2 days. Gentec took the job and made it happen. In fact, they even installed outside cameras for me and worked around the rain. Ryan was our electrician and he was professional, great at his job, kind and very positive about any challenge that our job offered. I would highly recommend Gentec and the team. read more

Small job, quickly taken care of. I'm impressed with how quickly Gentec returned my call, made an appointment, and took care of the loose wiring. The problem was minor and they treated it as such, not turning a minor job into a major re-wiring project. I appreciate their honesty, work ethic, and competitive prices. I'll definitely use them if I need an electrician in the future. read more

Professional, knowledgeable and punctual. My wife and I had Gentec Add central AC to our home here in Livermore and we couldn't be happier. Michael, Victor and their electrician Asif did a phenomenal job on the install while cutting no corners. I would not hesitate to have these guys back for any electrical or HVAC needs. Strongly recommended! read more

After my initial review and first time dealing with GENTEC Services they've improved their operation a great deal. I could tell that they're working through their issues and they take negative feedback very seriously. I've had GENTEC do my electrical work for my kitchen remodel, removing the old knob and tube throughout the kitchen. They've been very responsive and helpful during the entire process. read more

We have been very happy with Gentec Services. The office staff is prompt and courteous. We were given a two hour window for arrival and they came on time. Al, their technician, is extremely knowledgeable, considerate and friendly. He was able to solve a complex electrical problem for us. With competitive prices and great service, we would highly recommend them and will use them again when needed. read more

The person who came by was very honest and helpful. I would go back to Gentec for future services and I would recommend this company to other people. read more

Gentec is great to work with. They upgraded our service head and rewired the entire house in a down to the studs remodel. The had to deal with PG&E and the City. Not always an easy job, but they got it done. They prices were fair, the work excellent, and would definitely work with them again. Thanks Borin, Al and Gina. read more

I used this company for my electrical needs Al is always very professional, they did my daughters house just in time for her moving in, all the electrical was done clean even my inspector was impressed and signed everything off I'm a tile contractor I'm always around electricians so i know good from bad remember you get what you pay for. When we remodel my daughters kitchen ill be calling them for a upgrade they already set it up for themselves, think of the next guy smart that's what my father taught me. read more

They provided me a quote after the work was performed. I was shocked when I saw the bill. They are very expensive. I had to pay. Later they made an apology, when I complained. They said they always present the quote, get approval and then start work. In my case it didn't happen that way. I would have given 1 star but for the apology. read more

We found GENTEC through Angie's List and they were just great. We had LED recessed lighting installed in one room and a fan in another plus a ceiling repair and other electrical updates, switches, dimmers et al. They were clean, very professional, on time and thorough. Al Moreno a master electrician had very useful suggestions for the recessed lighting and worked with us to accomplish everything we wanted. Experience matters! We highly recommend this company. read more

After 20 years of operation our HVAC system was needing to be replaced. We chose GENTEC Services for the job. What a great group of people from Gina in the office to the guys out on the job, always professional and helpful. The install went well and done on-time without delays. they cleaned up afterward and we have a new efficient HVAC system that should last us many years to come. Oh and while they did the A/C and heater, they also sent out an electrician to fix a few electrical issues we had. Great company and I highly recommend them. read more

We couldn't have been more pleased with GENTEC. We needed an electrician to "fix" a DIY project that I attempted. Genetic arranged for an electrician quickly and conveniently. When our technician, Al, arrived he was friendly and informative (not once did he make me feel foolish for messing up my project, even though I know it was really a simple fix). His demeanor and professionalism were such that I was very comfortable having him in my home. Al not only took care of our repair, but provided additional information that will help us maintain our electrical system and address some other issues before they become real problems. GENTEC's prices were extremely reasonable, and I would not have any reservations about using them again in the future - and I most definitely will! read more

Al came out right away to give us a quote. Asif moved a ceiling fan and installed recessed lights. Did great work. Friendly, responsive and quick. Would definitely use them again. read more

Joe is a nice guy whose name was given to me by a friend. He came and gave me an estimate. When he came back to do the work, he said he didn't want to run the 25' line, for the new circuit for the dishwasher, under the house, even though that's where I wanted it and I have a basement and large crawl space, but that he would run it on the outside of the house. Having been told that would save me money, I agreed. He did that work and straightened out a couple of screwy hook-ups that a general contractor had done. I paid him and was dismayed when he charged me even more than the original estimate. He told me then that he had to come back the next day with the actual circuit breakers. He did show up and installed them, and while I thought that would be included in the bill I had paid the day before, he presented me with another bill! While all this was disappointing and much more expensive than I had planned, when I called in a plumber to come hook up the dishwasher, he pointed out to me that the outlet Joe had installed was located directly beneath the drain pipe, and was not GFCI. I don't know whether or not a GFCI is required in a dedicated circuit, and I know that was the plumber's opinion, but it definitely concerned me. On top of all that, I have a conduit running along the front of my house. If you consider using Gentec to do electrical work, as they are Diamond Rated and seem very knowledgable, be very specific in your communication about what you want and what the prices will be. read more

Gentec has worked with my mom on replacing electrical, lights, etc. in her older home in Pleasanton. I have nothing but the highest praise for their professionalism and attention. Mom lives in an older home and they have gone out of their way to do a great job. They are reliable and we have had nothing but the greatest of service from them. We highly recommend them! read more

Joe has been an excellent help to us and has installed a home theater system and lighting in our family room and dining room. Not only is he a great electrician, he made great design suggestions to us. We've been very satisfied customers in the past and will be calling on him in the future! read more

Recently used Chad Supnet from Gentec Services to position two TV wires/cables in the wall. He did an amazingly seamless job. He was pleasant, professional and followed up re arrival time for his two visits. Based on his expertise I would highly recommend this company. read more

Juliana, who took my call, and Borin, who came to our house, were excellent. Juliana was able to get someone to come by after a last minute cancellation from another electrical company. Borin arrived and quickly assessed the problem. They were professional, efficient and I will definitely use them again. 5 stars to GenTech for their outstanding customer service. read more

These guys are awesome. Installed everything I needed and presented clear options. Outstanding value. I got a gold star from AT&T because the wiring was done so well. I would recommend to anyone. read more

I worked for Gentec for around 3 months. Although I no longer work for them I must say that they are a very professional, honest and do outstanding work. Joe is a class act. He treated me with the utmost respect and took care of me as an employee. I would highly recommend them for your electrical needs. The up- front pricing is awesome and Joe takes the time to train each employee to a standard that is second to none. Hire them- you won't be disappointed. read more

With our furnace out and the winter cold creeping in, GENTEC had a technician out FAST, who quickly pinned the problem down to a faulty fuse. No upsell and no hidden fees, just a few observations and suggestions for future upkeep and maintenance. And it's WARM in the house again, which makes us all extremely happy! I will use GENTEC again in a heartbeat. read more

Stop right here in your search for the best of the best! Call GENTEC. I have been a customer for 3+ years and am always very happy with their service. They respond quickly to requests, are extremely professional, friendly, and do a fantastic job. Thank you, Nick and Al, for coming out today and making everything run smoothly. HVAC and my ceiling fan are now in perfect running condition. read more

I heard about Gentec from a friend. I was not thrilled about paying for someone to come out but knowing that I was planning on having the work done anyways helped since the chick explained that they would take that response fee and apply it to my final bill. The technician called and confirmed my appointment, arrived during the appointment window and not right a the very end either. He listened to what I wanted and how I thought it should be setup. It was relaxed and helpful, not pushy. I have small children so when he suggested putting all the wires in the walls instead of running up them and across the floor I admit I was happy. Yes, he did "up-sell" me and I am thrilled, I had not thought of it and having all those wires and cords hidden behind the wall has made my entertainment system less of an attraction for the kids which is less of a headache for me. The cost was well worth the quality of service I received and I will use them again if I ever need anything electrical. read more

I called this company after being referred by another company. 9pm, still 90 outside and my main breaker blows, and won't reset. I'm told it would be 280 just to come out, but I agreed, as I was hot, miserable, with a fridge full of food.. all my info taken, and I'm told the tech would be calling soon- here it is, the next day. Not a peep. As a business owner, with customer service our basic business, I am appalled. Past disappointed. read more

I'm renovating and repairing the house my parents moved into in 1958, so I can sell it. My dad wasn't a handyman, so he either ' "got by" or hired a friend to do needed repairs. Suffice to say it was an unsafe, obsolete, unpermitted electrical mess. I want it safe and looking good for the market. I certainly don't want to electrocute the next owners! I wanted a licensed electrician, and permits. So I get two estimates. Gentec (found on Angie's list) seems a little pricey but is very professionally presented. Everything that needs upgrading is itemized, the price clearly stated in contract form. The second guy is nuts, even though he had glowing reviews on Yelp. He says what he will do, writes a few items in pencil on a piece of scrap paper. Doesn't even address the safety concerns. But he is cheap! We wanted quality, so went with Gentec, and were so glad we did. Luis is a gem: young, but boy does he know his stuff! He rips out the dangerous old stuff, upgrades the panel and subpanel, makes it look like a precise work of wire art. Even the city inspector was impressed with the neat work. Now we have ground, GFI, properly connected wires. I can sell this house with a clear conscience and not worry about killing anyone. In summary, Gentec is fast, professional, and I would highly recommend them. read more

After a flooding issue which destroyed the entire first floor of our house we were not confident with the electricians our contractor wanted to use so after some research we hired Gentec to take care of the electrical repairs including changes we decided to do both to the interior and exterior of our house. By far one of the most professional flexible companies I've ever worked with. Our project manager, Al Moreno, listened and suggested viable options and worked with us to provide two estimates, one for the repair work for the insurance company and one for the additional work we wanted done. Due to the many overlapping projects going on concurrently Gentec worked with us to complete different work at different times. When we were crunched for time they brought in a larger crew including the owner to keep our project going and when there were delays they were flexible and quick to re-schedule per our needs. Mike, the operations manager worked with his contacts at city hall to transfer our permit at a reduced cost after we changed electrical companies and handled the constant re-scheduling. Ryan was the electrician who made many trips, did most of the work and I couldn't have been happier with his professionalism, knowledge and most importantly attention to detail. As we were our own general contractors for certain aspects and purchased products which couldn't work he explained in detail and advised us so that we didn't make the same mistakes again and encouraged us to not settle but explained what we needed to get the job done to our satisfaction. Gentec is my go to company for all electrical needs and I if your looking for electrical help I would highly recommend them. read more

The office was courteous and helpful. They schedule, pleasantly, in 2-hour windows. The service guy was on time, explained our options after looking at the problem and was very pleasant to work with. Will definitely use next time I need any electrical work. read more

Wow! What a wonderful job these guys did. Nick was so helpful making sure I got the right product and got my rebate from pge. They were wonderful and would recommend to anyone! read more

After calling several elections in my area I contacted Gentec Services and spoke with Gia. She was outstanding with excellent communication skills. I set an appointment and the rest is history. The tech service from Nick was also great. Very knowledgeable and had everything to complete the job in a very reasonable amount of time. Not to mention the price was very fair! I would highly recommend Gentec Service to all my friends and family. read more

Honestly, I have no idea how this company got any stars at all. Their customer service was rude and completely unhelpful. They didn't listen to to anything I asked, and they were completely incompetent. I'd recommend passing and finding another firm. #dissatisfied!!! read more