Glen and Seth were our builders and did a phenomenal job in taking down our old deck and…read moreconstructing our new one. They were prompt in showing up each morning, cleaned up the work site and very meticulous about the construction. I feel the deck is very well built and will be an area full of fun for years!

Believe the reviews, folks, at least for the Nashville, TN division. We paid just over $10,000 as a…read moredeposit in early November 2022 to reside our 2 story detached garage with HardiBoard. We weren't concerned with the cost; just that it was done right. The sales rep - John Hinely - said all the right things typical of a sales pitch, but we were already going to move forward as our current home is all brick with Hardi accents. We wanted the old detached garage to flow well and vinyl was never an option. Our house was a tear-down/rebuild but we decided to keep the existing detached garage since lumber costs are still so high. Our job was supposed to be done January 2023 but February came and ZERO communication from Durante. I called customer service around 2/20/23 and got a call from Sean on 2/21/23 stating that my job was delayed because of product availability from the supplier, but they should be able to get to me at the end of March or early April. On April 8, 2023, I attended the Nashville Home Show where Durante had a booth. I asked the sales rep there if he could help me out with some info on our job, and he said he was good friends with the owner's son and would see what he could do, but not to expect anything until the following Monday. This young man made the effort to go ahead and reach out to the team then tracked me down at the show to let me know and I was impressed! Sure enough, Sean called the following week to let me know my job would be starting the next week. FINALLY! Except the next week rolled around and NADA. No siding, no installers, no nothing. Most importantly, no communication. I called Durante again this morning to ask about the job, and requested that someone other than Sean call since he has now lied to us more than once. Someone I later understood to be a 'William' called back a bit later and sung the same story we always hear - oh your siding *just* came in and we were *just* about to schedule your job... You know the routine. BUT 'William' said the octagon gable vents we ordered in NOVEMBER 2022 weren't there and it was gonna be another 2 weeks before they would arrive. That he had gone to great lengths to call other suppliers in the area - ones they don't even deal with - to see if they could move forward but he had no luck. He said this like he was doing us a favor. Mkay. So, since my siding was allegedly there, I asked William to send me a picture of my siding that was there waiting on the vents. He balked and said they they don't have the siding - it comes from the supplier directly to the job site. Ok then, call the supplier and ask them to take a pic of my materials and send it to me. William didn't like that, I guess. He kept blaming the supplier for the delay and when I said I didn't care whose fault it was, that we purchased the siding and install job from Durante - NOT the supplier, he got big mad and said he wasn't gonna be talked over (and I interpreted that to mean 'by a woman' based on my interaction with Sean at the pre-job visit - misogyny is a real thing, ladies) and hung up on me. Guess he forgot to put on his big boy pants this morning. Way to represent, 'William'!!! So now I'm waiting on a call from a 'Scott' to see how this can get resolved since we're locked into a contract. Since I have absolutely **ZERO** faith this Hardie job will be installed correctly by this Nashville outfit, I will hire a home inspector or two to do nothing but stand outside and inspect every single board and piece of shingle that goes up on my garage to ensure all the flashing is installed to absolute spec as set forth by James Hardie. I also don't trust Durante at this point to honor any warranty since the head of the Nashville office is such a snowflake he can't take honest criticism from a woman, so it's gonna be installed absolutely, 100%. BUYER BEWARE when getting a quote from Durante. They sought me out after I filled out a questionnaire about Hardi installers in Nashville and I think I now know why. They also participate in high pressure sales tactics to get you to buy that day WITH a 30% deposit likely because they need the up front cash flow, even though they tell you it's to secure your place on their install calendar. That worked out well, now didn't it.

I used this company to install four square blocks of glass in a cat walk in my home when it came…read moreto the day of installation, it was installed totally wrong and very unfinished. The management at Evans did admit that it had been done crappy and it was not corretc. They then stated that they had to order new parts to go around the glass.. I did not hear from them again until February of the next year when they came back to fix it and it still wasn't correct and then wanted to charge me $10,000 for the install had to call another glass company or two to get it fixed and both companies agreed that this project shouldn't have been over $5200 especially since it had no demolition of the wall. I had to pay another 1600 for that please be careful with Evan's glass company and the logo about bringing the cup and you bring the coffee I never was asked if I even wanted a cup with an invoice of $10,000!!!

We literally live in a glass house and we need folks like this who respond as an effective family…read morebusiness. Evans is a classy glass shop that we've used for over 20 years! Impressive work on site, plus they'll order what else they don't make. Professional 'front-end' office staff ... getting your phone call answered & turned into a solution. Reasonable costs and timely service. Try 'em - I think they'll take care of you like they do us.

I'm a builder/developer and these guys are my go-to window supplier. I also use them for my own…read morehouse. Super knowledgeable, super helpful, and always easy to work with. These guys are great and I cannot recommend them enough!

We had an excellent experience with Mid State Door & Window from start to finish. Drew was…read moreprofessional, courteous, and helpful throughout the entire process. Their pricing was very competitive, and there were no surprises along the way. The installation team did a fantastic job replacing our door. They arrived on time, worked efficiently, paid attention to every detail, and left everything clean when they were finished. We couldn't be happier with the results!

I had a broken window in my home and they replaced the glass within a week. Great customer service…read moreand will definitely return if we ever have another broken window!

Top notch local business. Good customer service high quality product! I had an issue with a double…read morecharge and they graciously took care of it.

They are not interested in someone needing pricing for 4 pendant lights . We are ready to buy …read more Could it be they're only interested in us if we were buying lighting for an entire house. That is way feel after going to the store picking out what the wanted and never hearing from them again . Pitiful

My initial experience with HDC was probably not the best. I Purchased a 1800$$ kitchen faucet that…read morewas on clearance. The box was a bit tattered and tore up but they assured me it was a hell of a deal. Half price almost, original price was almost 3K. Wow. I'm stealing this bad boy. The box actually looked like it had drifted through the 2010 Opryland atrium flood, I pictured it wedged between a kapok tree and bowl of artichoke dip. But, I mean it's a beautiful bronze faucet. It could withstand anything. Right?! Fast forward, missing parts clamps, washers , rings, returning plumbers , on line orders, wrong size replacement products. 20 hours later of labor and my time surfing the net to find the right part. I finally solved the problem. Told them and they said oh wow sorry. I asked for a discount for all the inconvenience and the money spent and time lost. They said. Oh I'm sorry. It's final sale I said but u just spent a month trying to find me the right parts and u got that wrong too. Yah but I saw on the box it said final sale. . Woo hoo. This is how we do it. Today I had to enter the scene of the crime for another issue, I did the sign of the cross in my car and asked for patience and understanding. As my 5.4" 120 lb self enters the showroom, I held my hand up to the 7'8" greeter -like trust me, you don't want any of this today. I headed over to customer service like a gangster ready to rumble and out of nowhere comes the running back from The Super Bowl trying to address me before I hit the counter. Clearly someone up front fired the canon and said all hands on deck. Crazy customer entering the building. And then ...........the clouds opened and I heard the angels sing. Derek with his big smile and his oh I'm sorry for what someone did to you, god forgive them for they know not what they do. Redemption today for HDC, William the giant at the door who can feel a room even if he can't read it and Derek the king of damage control, helped me in 2 minutes, apologized for the prior mishap and ordered the replacement shades I needed for the dumb bathroom vanity fixtures that the bulbs Burnt right through. ..nice to see good customer service and a subtle reminder to business owners, the name of ur company is the face at the door.

Exceptional service!! I purchased these shutters almost 5 years ago and noticed a little chip in…read morethe base of the shutter. We called Acadia and they immediately set up a time to bring a whole new shutter and reinstalled it so quickly. They have a lifetime warranty! I would recommend to anyone. Gorgeous shutters.

This entire process went very smoothly. We purchased a combination of shutters & blinds, very…read morepleased with both.

Fantastic service. Pricing was unbeatable and staff was very knowledgeable and friendly. Our…read moreinstaller, Zsa Zsa was on time, polite, and a very enjoyable larger than life personality. Would highly recommend John and the guys down at BBC. Doug Franklin TN

Brentwood Blinds has poor customer service and does not stand behind their product. After they cash…read moreyour check, they want another check or they will never return. My issue was with replacement of plastic pulls- I hope no one out there has an actual structural or mechanical issue with shades installed by Brentwood Blinds! This company installed blinds in our bedroom. I ordered, chose fabric, and they installed fabric roman blinds. The whole point was to make our bedroom dark (south and west exposure), because I can't sleep with light in the room, which of course I made clear to them The blinds are beautiful, and the installation process was fine, but there are gaps all the way around all the windows. I called to ask about it (they installed during the day...) and they told me it's unavoidable because of the size of the window and the fabric I chose. COULD THEY NOT HAVE TOLD ME THAT WHEN I WAS MAKING MY SELECTION??? But no, they didn't mention it before they installed, which IMO means they knew it would happen and didn't tell me, or were making excuses. *Note the gap at the top in the photo!! So I have had to live with the semi-darkened room even tough I paid for Hunter Douglas blackouts. Fast forward 2 years, and the pulls start breaking, so my husband calls to ask for replacement pulls since they are Hunter Douglas and under warranty. Yes, the pulls are free from Hunter Douglas, but you have to pay for a service call on your almost $5000.00 shades because Hunter Douglas supplies free replacements (we called and they sent them) but we need more cash. 3 stars for the fact that they did deliver HD blinds, which they didn't make, but the actual installation of the blinds they should have told me not to get was fine. In fact, going up and changing it to 2 because good installation is not enough. We all pay up for service! I can get Hunter Douglas at Home Depot! I think.... So, I now need blinds in my kitchen because there are new owners next door, and I will go with Classic Blinds, a well respected shop here in the Nashville area. BTW: when we called Hunter Douglas and told them we needed new pulls and our local dealer wanted to charge *well over* $100.00 (pushing 200$) for "coming out to take a look" before replacement, Hunter Douglas said that was ridiculous and sent us replacements direct. Brentwood blinds has poor customer service and does not stand behind their product.

yeah found this place to cut a piece glass Jason very nice and helpful $28 and may be ready to day…read moreif not tomorrow for sure same piece at Nashville Glass $150 on 2nd ave and rudeness included for free

Excellent customer service and polite, professional staff. Prompt and deliver a quality product…read morewhen they say they will. Chris is a true professional and genuine honest person. A pleasure to do business with.