Amazing Customer Service!!! My husband and I went to Ferguson to pick up a new toilet and found…read moreout the last one like what we needed had just been sold from this location. Our plumber was coming the following morning to replace the bad one. James, who was very helpful, found it for us at another location. But, that's when Chris jumped in to go above and beyond. He offered to pick up the toilet at another location and drop it at our house the next morning before 8am when the plumber was to arrive. And, he did exactly that! He arrived early the next morning and unloaded everything in our garage. Thank you so much Chris and James for your fantastic customer service! We will be back to Fergusons for our future plumbing needs.

Hvac counter is useless. Guy with long beard couldn't more useless or less friendly. Didn't want to…read moreuse Amazon but it's cheaper and i can get what I need in one day.

Bryan Sebring is one of the most respected leaders in the remodeling and design-build industry, and…read morefor good reason. As the owner of a similar company in a different state, I have a deep appreciation for companies that combine strong leadership, excellent design, solid systems, and genuine client care. Sebring Design Build clearly does all of that at a very high level. Bryan has built a company with a reputation for professionalism, integrity, and beautiful work. Their projects reflect thoughtful design, quality craftsmanship, and a client-focused process that is not easy to create or maintain in this industry. I would confidently recommend Sebring Design Build to anyone in the Franklin/Nashville area looking for a professional remodeling company that takes both the design and construction experience seriously. Bryan is the kind of business owner and industry leader who raises the standard for everyone around him.

If you are considering full service design - build home remodeling or construction in the Franklin…read morearea, I highly recommend Bryan Sebring with Sebring Design Build. Home improvements are an important investment. This is why you need to hire a firm you can trust, who is accountable during design development, pricing, building and to stand behind their work with a warranty. Bryan and his team have the integrity and experience that you can depend on.

I am appalled at the service in this place. I am a designer, and stopped by to see an item in…read moreperson, but did not have an appointment with a sales person. I was barred from entering the show room until I told the (very rude) receptionist why I was there! When I explained what I was looking for I was told "we don't have that" and then she proceeded to turn around and deal with someone else who apparently deserved attention more. I asked another employee where the sinks were located and I was shooed away and told "over there" as she gestured to an entire side of the showroom. Every time I ran into an employee here I was not asked if I needed help, I wasn't even greeted or smiled at - instead I was given a smug "smile" if you could call it that and was asked to move out of the way. I have been to many high end design showrooms with price points much higher than Ferguson and have never been treated like this. I understand that making an appointment is the ideal way of doing business, however there needs to be a way to accommodate customers without treating them like trash. Whoever is in charge of the sales floor - I hope you read this and I hope some changes are made.

When you walk into Ferguson with its gleaming showroom and countless options for your home and…read morekitchen, it's difficult to understand the one-star and two-star reviews online. Upscale options and tremendous variety abound! But when you're not visiting just to gawk, and you're genuinely attempting to assemble components for your soon-to-be refurbished home bathrooms, you begin to see the shortcomings of Ferguson. Despite numerous employees, forget anyone helping you because you'll soon discover that all the other customers have "made a reservation." Okay, that's an easy issue to solve in the future. Without a "reservation" we were encouraged to scan QR codes for each display to determine available finishes, prices, and measurements. But not even the most modern phones could scan the world's tiniest QR codes throughout the store. The lighting is odd within the store, so significant that you cannot clearly determine whether the color or finish you're considering would look appropriate in your bathroom at home. All of their competitor's stores are sufficiently lit. As we looked for a top to our bathroom vanity, we learned Ferguson doesn't sell vanity tops. They only sell the entire vanity. We have seven-foot-long bathroom vanities in all of our bathrooms like everyone else in our neighborhood does. It's not unusual. However, Ferguson's vanities apparently max out at six feet, so this was obviously no use to us. And don't even get us started on how convoluted the Ferguson website is! We ended up designing our two remodeled bathrooms at a different store.

Was greeted upon entry but immediately told no sales rep could help. I explained I had called, that…read moreI would just look around as I had driven 2 hours to get there. No offer to assist, but she did say she must have been at lunch, not sure why that mattered. After that, she disappeared. We came back to the desk 3 times to get help, no one. I did see her hanging out with a designer and other team member, I'm glad the designer received assistance. I will not be back. I will not recommend to anyone. My assumption is they don't need the business. I can see how they have a good review from a designer as they were giving that individual quite a bit of attention. Had just the opposite experience at PDI, and I hadn't even called them. I only spend 16K on a bathtub there but I do plan on returning for the rest of our bathroom remodel. Victoria spend some time helping us and redeemed our afternoon in Nashville. Need help remodeling go to PDI and ask for Victoria.

I purchased a sink from Kenny & Company recently. From the time I walked into the showroom until I…read morewalked out (less than 30 minutes!!) I was greeted and assisted by Anne Jackovich. She was so friendly and helpful. She found exactly what I was looking for and walked me through the process. The showroom is great!! This was my first trip to this company and I was immediately impressed with the layout, and variety of sinks, toilets, bathtubs - just everything you need to remodel a bathroom or kitchen. I'll definitely be back! Thanks also to the fabulous folks in the warehouse who waiting on me quickly and carried the sink to my car. Very polite. This could not have been a better experience!

This Bed Bath & Beyond is located on Highway 70 in the heart of Bellevue and sits in the same…read moreshopping plaza as Planet, Fitness and Petco. For the most part this is your standard BB&B location, nothing more nothing less. The store is always in good condition, clean and well stocked. I do like that you never see boxes on the floor waiting to be stocked, if there is a box on the floor, there is an Associate actively working it. All the products are great, some overpriced, but some well priced. They do run good sale prices that match up with Amazon most of the time, so I have scooped up a few items here instead of hitting up Prime. The only negative to this location is the service, or lack thereof. It's not due to short staffing, it is due to the staff not being helpful, available or interested in assisting. Several times I have had to walk back up to the register to get assistance, and the times where I found an Associate on the floor, she seemed agitated that I needed assistance. 75% of the time, I am greeted when I walk in, but beyond that initial greeting, service is abysmal. Overall, good location, clean and well kept store with lackluster service.

Walking into this location, it possessed none of the inviting settings of other locations. This…read morelocation, in fact, more resembled a bargain blow out type place. The staff was friendly enough and looking around I seen a few interesting things. Though honestly, after a walkthrough, I was just as happy to walk out the door and keep heading to my car.

This is a beautiful store and the items are lovely. It serves a purpose and probably doesn't lend…read moreitself to the casual shopper. That being said, they welcomed us to merely browse and there was a lot of dreaming going on as we made our way through the store. We all wanted to go home and reexamine our china cabinets.

This had to be my favorite store during my recent visit to Franklin. I loved everything in this…read morestore and I had the best time looking at their treasures. I also loved that they sold enewton jewelry, one of my favorite brands. Great store, definitely stop in! 4 stars only because everything was on the expensive side so hard to pick up a quick gift.

Buddy is fantastic! He performed our annual protection and pro care checklist and did a great job…read more He is knowledgeable, professional, and kind. Highly recommend!

Alex and Jeff were friendly. We were greeted upon arrival and Jeff lead us to the Christmas trees…read more Jeff pointed out a few things to help us pick a tree. Alex and Jeff assisted loading the tree and securing it to our vehicle. Alex even snapped a photo for us before we left.