Peter was great! We love our new office french doors! He takes great pride in his work and will…read morego above and beyond to make the homeowner happy. The doors open and close great and look beautiful. We had a very strange doorframe (very skewed in various ways) and he adjusted the doors to make it work. Thank you Peter and Nashville Door Company!

We had a wonderful experience with Peter. He expertly repaired multiple doors in our home including…read morea pocket door that had come off its track. He did all the work with a smile for a reasonable price.

We had an excellent experience with Mid State Door & Window from start to finish. Drew was…read moreprofessional, courteous, and helpful throughout the entire process. Their pricing was very competitive, and there were no surprises along the way. The installation team did a fantastic job replacing our door. They arrived on time, worked efficiently, paid attention to every detail, and left everything clean when they were finished. We couldn't be happier with the results!

I rarely leave negative reviews, but after months of frustration, I feel others should know about…read moremy experience with Mid State Doors. We purchased two very expensive doors from them: a front storm door with sliding glass panels that open to a screen for fresh air, and a wrought iron security door. I was disappointed to discover that the security door requires a key to lock and unlock from both the inside and outside. While my husband may have ordered it that way, he is disabled and did not fully understand the safety implications. I tried explaining that this setup creates a serious concern for our family in the event of an emergency. Although I eventually accepted that situation, what happened next was even more disappointing. A part on our front screen door broke while it was still under warranty. What should have been a simple warranty repair turned into months of phone calls, office visits, and broken promises. Every time I called, I was told to speak with Bill. Later, I learned Bill only works on Fridays, yet I was repeatedly told he was "out of the office" or "at the bank." I never received clear communication or a sense that resolving my issue was a priority. I have over 20 years of customer service experience, and I know how important it is to keep your word. When customers spend their hard-earned money on premium products, they deserve prompt, respectful service after the sale. Instead, I felt like my warranty repair wasn't important because larger commercial accounts took priority. I explained that both of my children were coming home from the military and that our air conditioning had stopped working. I simply wanted the screen door repaired so we could let fresh air into our home. Despite explaining our circumstances several times, nothing seemed to move the process forward. As a business owner myself, I believe customer service doesn't end when the sale is complete. It's about treating people with respect, honoring your commitments, and standing behind the products you sell. Unfortunately, that was not my experience with Mid State Doors. The doors themselves may be quality products, but based on my experience, the after-sale customer service and warranty support have been extremely disappointing.

I needed to replace 1 side of a center-hinge door patio door set. The goal was to replace one door…read morethat had glass all the way to the bottom with a door where I could put a dog door in the bottom. The initial phone consult went great, they were very helpful and recommended their subcontractor, we'll call him Mr. X, to come out and take measurements and make a recommendation on which door to replace. I scheduled an appt with Mr. X who failed to show up during a 3hr window. I rescheduled and Mr. X showed up that time. I did not feel totally comfortable around Mr. X but he took the measurements, recommended replacing the stationary/non-swing door, and said he'd email CW and copy me on the email. I never saw the original emails from Mr X but CW emailed me letting me know they couldn't get an exact window pane match and we found an alternate solution and got the door ordered. Since I wasn't comfortable with Mr X, I decided to go with a different contractor to install the door. When he measured the new door, we discovered the door wasn't the correct size. I emailed CW and let them know what happened - maybe the wrong door was ordered or maybe the wrong measurements were supplied but I never received the measurements to know what they were supposed to be. Initially they denied that Mr X had provided them measurements but when I informed them that somehow a door was ordered and *I* didn't supply the measurements they agreed it was Mr X and they'd get a new door ordered. I asked if there was another contractor they worked with that could finish the install instead since I was stood up on my first appt and they completely defended Mr X and let me know that I was lucky that anyone would even show up. TERRIBLE CUSTOMER SERVICE ANSWER. So I went with my own contractor to take new measurements and get the 2nd door ordered. He wasn't sure why Mr X would recommend the non-swing door as the replacement because it would be significantly more work to install it. I emailed the new measurements to CW and asked them to deliver it this time since I had to get a friends vehicle to get the door the first time. They could also pickup the 1st door that didn't fit as well. Well, I didn't receive any notice of when the door was going to be delivered and they showed up at my house while I was out walking my dog at 7am. I was not happy with the surprise delivery especially since they were doing a pickup at the same time. When the door was coming off the truck I immediately realized the door specs had been changed and there was now a panel added to the bottom of the door which would interfere with where the dog door would go. I had to refuse the door delivery of the 2nd door but they went ahead and picked up the first door. I emailed CW again and let them know the 2nd door wouldn't work. They said they'd make it right. They did order me a 3rd door, but again failed to tell me when it would be delivered and showed up unexpected again. Ultimately I got the 3rd and final door but they did not supply the door plugs that cover the screws around the window pane. I had to make another trip to their store despite asking if these could be mailed or ordered. They never once apologized for any mixups, errors, Mr X, or delivery notice failures. I would not recommend them.

I see suboptimal reviews of CW on this site, which amazes me as I found them awesome. VERY long…read morestory short--bought ancient house a yr+ ago and original backdoor was deteriorating and hanging from a hinge. Initially went the Habitat/Preservation Station route to find vintage replacement. Those are terrific places--I love them! But no doors that fit were available. Started calling carpenters, numerous handymen, and wood-workers. Only half called back and when they came out, seemed interested but then I never heard from them again. A year (and cold winter!) went by with "hole-y" door so unstable it dragged on floor. Recently, after an East Nash neighbor was delivered a CW door, I called Paul at CW, visited their office on Melrose, and Paul spent ample time discussing options. Left with an estimate and names of a few installers CW recommends. Today--a year after this miserable search began, but only a few weeks after finding CW, my new door (plus transom) was installed. Wood, minimalist (like I wanted), and functional. I wish I had gone to CW a year ago. Note: you don't have to use installers CW recommends--I chose to as I was in a hurry and they (The Door Guys) promptly answered phone calls, which is a rarity right now. So here is new door--not yet painted (will do that myself), and window shade came from old door. But a very very welcomed sight. I cannot recommend CW enough.

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

Our builders were supposed to take care of the leakage that we had with our shower door since June…read moreof 2022 with constant neglect of back and forth communication and lack of care. Came out 3 times to fix our leaking shower door and were rude and frustrating. They kept putting more silicon sealant around the door. When we reached out to Oz and Jesse, they were very kind and quick to respond. They came out and fixed our shower door in minutes.

From the owner: We are a family company that prides ourself on making things simple and fast, no more waiting…read moremonths for your job to be completed

Best pricing and value for top quality windows. Energy efficient and noise reducing, more quiet in…read morethe home now. Owner operated, they give the best price up front, no tricks or gimmicks.

From the owner: We are true factory direct, and offer upfront pricing!read more

Being said, I paid top dollar for replacement doors to minimize time and have customer service…read more Process was seamless until the installation. We agreed on a scheduled time in advance. Understanding there are challenges with installations, the was no communication until the morning of the install other than a call to cancel due to preceded weather. Like most, eating a vacation day is hard to reconcile. If you choose to purchase from Pella, do so and mange the process. They will not.

Steer clear. The locks on my 6 year old daughter's window broke and they wont honor their warranty…read more They send a salesman out instead to sell you more parts. He identified 6000 broken parts and they wont cover anything. Have some morals Pella

Timely response and excellent attention to detail. Gabe answered all questions and his team…read morecompleted our cabinet project quickly.

I've used Pro Services Handyman twice and highly recommend them! Some of projects were quite…read moreinvolved and varied and they did a fantastic job on everything. Great communication, reasonable pricing, and very professional. I will definitely be using them again!

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!