Once again, Forst shows that they are the best window installers!…read more Forst replaced our windows almost 7 years ago. One developed a leak around a window that was too high up to reach. I called Forst and asked them to caulk the window. They came by today and caulked the window. I was willing to pay for the work, but they said: "No charge!"

I LOVE Forst! So efficient, so kind, so courteous, professional & all around amazing. BOY, did I…read morechoose the right company to work with! I am SO happy with the product, but even more blown away by Forst's stellar team. Every single person went above and beyond. You guys are AMAZING!!!!!!!

We had Zen Windows replace our old 1960's ranch single pane windows a few years ago. They were so…read moreeasy to work with, provided great service, and performed the work with care. We really appreciated the no hassle quote process, where else can you get such a complex service so easily? Now we get to open the windows at home on the nice days and nights, and we are thankful for the service Brad at Zen provided.

I cannot recommend that anyone use Zen Windows of Nashville based on my experience. This project…read morehas finally completed and we are happy with the windows, but the company is very unprofessional and cost me a lot of time due to no/poor communication. Brad refused to respond to direct questions multiple times in email and we had multiple other communication problems including no call / no show on scheduled dates. The windows took over 120 days to arrive after measurements. On day one of the scheduled install the installers (two man team) arrived without the new windows and stated they had no plans to work that day. A "two day install" turned into twelve days in November 2025, although only seven days with installers on-site as the other five days were no call / no shows. The install project stretched from early November 2025 into mid-March 2026 due to an incorrectly sized plus broken window. These last two items were finally installed in mid-March 2026, again with communication and scheduling issues (no call / no show, and then an unscheduled arrival that disrupted personal plans one evening). I understand jobs can take longer than expected or other scheduling conflicts arise but those should be clearly communicated to the customer(s). Instead family plans were disrupted multiple times, work hours were lost, and no apology or explanation were given. The windows are finally complete and look great but the overall headache was not worth the cost.

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

We had the exact same experience with this business as Annie P.!! We gave Michael and this company…read moreSO many chances to make this right - literally months of back and forth to get him to come by with the right part we needed to fix a sill on our window. It was excuse after excuse to the point where I don't even know what to believe or if half of it was real. Some days he would promise to come by, and never show up, never explain what happened, never apologize, but make a bizarre excuse. Other days, he would ghost completely. Once he ghosted for days then said "someone showed up at your door at X time on X day but you didn't answer so you were a no show"...WHAT?! no communication then someone randomly shows up with no set time and expects to be home waiting? We literally blocked off work schedules and canceled and missed so many appointments to accommodate this insanity. Whenever we would call him out on this he would say "wow you're pretty rude". It was like backwards world!! He did the same exact thing as Annie mentioned below, where, if he did show up, he would say some part is incorrect or missing, or wrong and run out and then not show up or communicate for a week. I too thought he was a scammer. Not sure what's up here but something is way off. He never did fix what he was supposed to and I'm sorry we wasted literal months trying to work with him. There is something weird going on with this company.

First and foremost, in today's environment... I was happy that they even answered the phone. Then…read morehe made himself available to get here as fast as possible and showed up the same day. One look at my problem, and he knew exactly what needed to be done quoted me a basic price plus the cost of parts and gave me a timeline of when he could have it complete. There was no question... I told him let's get it done. At the end of the day I paid a fraction of what it would've cost to replace the window entirely... Definitely happy with the response, courteousness, fairness and confidence he gave me and being able to get my job done. Definitely recommend contacting them if you need something with regard to a window repair. UPDATED- I would be remiss to let this not be shared. Our project took a little longer than expected because of supply chain issues, staffing changes and personal changes... but Michael stayed in touch the entire time.. he and his office made sure this would go right. He even made a road trip to get the right part I needed because timing got critical! Thank You sir for the great work and I'm happy to have made your acquaintance.

Timely response and excellent attention to detail. Gabe answered all questions and his team…read morecompleted our cabinet project quickly.

I've used Pro Services Handyman twice and highly recommend them! Some of projects were quite…read moreinvolved and varied and they did a fantastic job on everything. Great communication, reasonable pricing, and very professional. I will definitely be using them again!

I brought my oval coffee table to this company in September to get a quote for a glass top and…read moreplaced my order in early October with very clear, specific instructions, which they confirmed. When the original order arrived, they didn't even check it. Fortunately, I asked them to place the glass on the base and send me a photo before I came to pick it up. That's when I discovered the glass was ordered incorrectly and was too large, exactly what I had asked them to avoid. They acknowledged the mistake immediately and told me they would reorder it. That was over three weeks ago. Since then, I still cannot get a firm date of when the corrected glass will come in. They send occasional emails saying they are "working on it," but there is never any real information, no timeline, and no resolution in sight. When I expressed my disappointment, I received no response at all. This entire experience has shown a lack of thoroughness, communication, and customer care. I would strongly recommend taking your business elsewhere. What a disappointment.

We've lived in Franklin for 28 years and have used Lewis Glass for…read moremany projects. They always do a superior job for me. Last week I took bookcase cabinet doors, to their shop, for glass to be installed. Tommy Gatlin was so accommodating and professional! The job was completed when promised and the cabinet doors look great! Thank you Tommy! Betsy Priddy Franklin, TN

Best pricing and value for top quality windows. Energy efficient and noise reducing, more quiet in…read morethe home now. Owner operated, they give the best price up front, no tricks or gimmicks.

From the owner: We are true factory direct, and offer upfront pricing!read more

Inspected our roof at no charge and fave us an honest assessment…read more Will definitely call them when we need a new roof.

Nick W. was as perseverant as State Farm was obstinate about not replacing our roof, even though…read moreneighbors 7 deep on each side of us had theirs replaced, and half of our neighborhood as well, due to a major hailstorm. Nick's diligence paid off, and our reluctant insurance company provided us with a fully funded new roof. The damage was well-documented, as was the torment of frozen ice flailing from the sky on that fateful day, but we wouldn't be nice and dry with a lovely new roof now, if it weren't for Nick. When the roof was finally installed, in a stunning 2 days flat, the crew didn't leave a single nail on the ground or any sign of having even been there--other than the gorgeous new roof. BRAVO!

I would like to share our experience with "Renewal by Andersen of Nashville". After receiving a…read moreaggressive advertising we decided to give a try to their windows. Positives are quick response to our call. Sales part, measuring and installation were smooth. Nice people work there. Negatives are, after a small change how to pay the outstanding balance, lack of internal communication. You have to leave message with "call centar" and wait 24-48 hours that somebody will call you. What most likely doesn't happen. Then, a month later, we started receiving a multiple phone calls without any message left. I called to bring to their attention this issue without any help. Finally, I left message for the owner and never received a call back. Too soon to evaluate quality of product, but enough to raise a question how "Renewal by Andersen" response to customer inquiries. ******** This is a update to my original review. Within couple days I received DM from the Company. What's a very nice reaction. After exchanging couple messages I received a phone call from VP Operation. It was a very professional phone call and I had a opportunity to deliver to him my experience communicating during process of buying and mounting windows. I will update my star rating based on this experience. ******** Here is a paste response to Antonio M. Renewal by Andersen Social Media person.Antonio M. Thank you for the response. Yes, that's correct, I received a phone call from Sam Spires and I had a opportunity to express my concerns. It was a very professional conversation. I hope that my input will help that you improve internal organizational structure for better customer experience. My understanding is that I wasn't the only one who brought the same concerns. Thank you.

When buying very expensive doors you would expect quality work. That is far from what we have…read morereceived. The doors were allowing water in and not locking properly. We replaced double doors in the bedroom, a kitchen door and the living room door. From a few days after install of the doors I couldn't lock the front door with the deadbolt, it wasn't lined up properly. I contacted Renewal by Anderson and they would send people out to adjust the door and a few days later it would be unable to lock again. Fast forward a few years and we notice water underneath the carpet in our bedroom everytime it rains. We call them and someone comes and reapplied caulk around the door frame. It rains again and water is still pouring in. Someone figures out they need to reinstall the door frame because it wasn't installed correctly the first time and a weather barrier was not installed. They also have to replace soaked subfloor and spend an entire day replacing water damaged wood surrounding the door and putting the doors back in. Now is the ongoing problem with our front door. They have now replaced the panel of the door a month ago after a technician found it was bowed. This took a couple of hours. After replacing the door he found that light was coming through between the door and frame and that it still wasn't sitting properly. So a manager came out to confirm I guess? All he did was come into the house look at how sunlight was coming through the door and door frame and confirm the door frame needed to be replaced. That brings me to today. We scheduled for the replacement of the door frame with an arrival time of 12-2. They arrive at 2:30pm and the contractor asks me what are they suppose to be doing, they have no idea. He tells me he has a door panel and I said that was just replaced. This appointment was to replace the frame and he said he doesn't have a frame. He said he will readjust the frame because he sees the problem. 1 hour 30 minutes later he tells me the frame has to be replaced (that was the whole point of this appointment!!) He says they have to leave my door like this because they don't have a frame. Wood and glue showing all around the door of these very expensive doors. He told me all it would take is someone to kick in the door because the frame is so bad. He calls his scheduling manager (I think?) And tells him multiple times the door frame is Fxxked. I talk to him over the phone trying to figure out why an appointment that was suppose to be fixing the door frame was not and now my door is left like this for 4 weeks till they get a new door frame. It is insane; I never expected making this purchase would be one stress after another. Having to change my schedule to have them come out MULTIPLE times and it not be fixed. Today was such a disorganized disaster. Why is your contractor showing up asking me what he is supposed to be doing and leaving an unfinished door for a month till the door frame comes in, which was the whole point of this appointment 'the replacement of the door frame.' I've spent so much money on these doors for this level of unprofessionalism. Worst purchase I've ever made.

Peter was great! We love our new office french doors! He takes great pride in his work and will…read morego above and beyond to make the homeowner happy. The doors open and close great and look beautiful. We had a very strange doorframe (very skewed in various ways) and he adjusted the doors to make it work. Thank you Peter and Nashville Door Company!

We had a wonderful experience with Peter. He expertly repaired multiple doors in our home including…read morea pocket door that had come off its track. He did all the work with a smile for a reasonable price.