We cannot say enough great things about Bill Ragan and his crew. Our roof was damaged in the ice…read morestorm of '26 and, from the beginning, Bill and his staff walked us through all the details of getting our roof replaced and guided us through the complicated interactions with the insurance company. We were very pleased with the quality of the work and the attention to cleaning up when the work was finished. Finally, it was fun working with Bill! We highly recommend this "fun roofer."

Climate change is real and beyond its effects on the earth, our housing is subject to all sorts of…read moretrials and tribulations from its wrath. The calamity that struck my house was the hail storm. It came with little warning and it was as disconcerting as it was brief as it was violent. When it was over, my screens were shredded and I had some paint damage. Seeing as that was all I could tell with my naked eye, I left it alone and kept it moving. That's when I noticed my neighbors getting roof assessments. I didn't want the headache so I tried to avoid it. But adulting doesn't let you skip out on the unpleasant things so I dove in to seeing what was what. Checking the Jelps, I found Bill Ragan and through Bill Ragan I found Chris. Chris was awesome. He walked me through what I could see and couldn't see. He had ladders, photos and information. He let me see that I sustained damage and needed a fix. When he gave me an estimated cost, I thought, 'I'm just gonna have to let this ride.' That's when he told me that insurance should cover it. Armed with that knowledge, I had an assessor come to the house. I was denied. Chris didn't let that be the end of the story. He convinced me to get an assessor second opinion. This time, he would be at my house when it happened. It did. He was. And I was approved for a new roof. The insurance company cut the check and I was on my way to a secured house cover. If I stopped the review here, it's an easy 5 stars. Chris was/is incredible. Unfortunately, Chris doesn't work on roofs. The crew came out (with Chris to introduce me to them and let me know what to expect) and they didn't share much of his ease, kindness or professionalism. They were unpleasant at best, rude at worst. A gentleman smoked a cigarette while he worked on my roof. The foreman was dismissive and unhelpful when I had questions. I texted Chris, who apologized, came on site and got the folks together but that wasn't his job. The job took two days and the install has held together fine (and the roof looks good). But being treated like trash in my own home is not something I take lightly. The crew did the work in mid-Fall. Thanks to climate change, it was still pretty warm out. Even so, I was preparing for my fall HVAC cleaning when I noticed a gap in the ceiling of my upstairs unit (in the attic). Not only that, connective piping from the unit had come undone in the roof work. I had a HVAC tech come out to fix the problem. He did so and showed me a few other pipe disconnections and gave me a horror story about carbon monoxide poisoning had I run the unit with the gaps and disconnections. Nightmare fuel. I texted the foreman. He went from unbothered to unresponsive. I went back to Chris who asked for photos, came out to inspect and brought Bill into the situation. Bill came out to my house, asked about what happened, listened, doubled checked the work (roof and HVAC) and covered the cost of repair. I appreciated that. And I appreciated Chris. But neither Bill nor Chris should have had to clean up a mess they didn't make.

Wes and his team have done great work on both our rooftop deck and juliet balcony, which have…read morecaused links not just in our unit, but all units in our complex due to poor quality work during initial construction. We first used them before closing on our house for repairs on the Juliet Balcony. The balcony was slanted towards the house rather than away, flowing water towards the house instead of away - damaging the door frame, floor outside the door and the ceiling below. Our realtor actually found Distinctive Roofing thanks to great reviews and we happy to see that once fixed there's been no signs of leaking since. A few weeks after move in our ceiling started leaking following the snow and ice and we immediately contacted Wes. We had to wait about a week as storms continued, but once repairs started it took about half a day. Wes was responsive throughout the process. A few weeks after repair another storm hit and due to previously mentioned poor construction the three other townhomes had significant leaking - one was so bad the entire place had to be renovated, but our home was completely dry thanks to the excellent work done a few weeks before by Distinctive Roofing. They have completely reversed the poor work done and we are so grateful not to have to worry about incoming storms.

Wind damaged part of our roof and the owner Wes Marable came out that afternoon and gave us a very…read morefair and reasonable quote. Great owner operated company and he cares about his clients!!

These guys are fantastic!!!! They came in and did the job fast and cleaned up everything. I am…read moreamazed by how long they worked each day and by the clean up. A+ in my book. Highly recommend them!!

Underdog Roofing......professional! Great communication! Will and his crew were amazing. Special…read moreshoutout to Wesley! Our new roof looks amazing, and they did it in one day. They took extra care of the landscape and house to protect everything from being damaged. Thank you so much for following through with everything you told us you would take care of in the process. We would definitely recommend Underdog Roofing!

As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

I have been a CAM (Community Association Manager) for over 20 years. The one constant change in our…read morebusiness is always insurance! Whether that be loss, quoting of a policy or policy documents, there is always a lot of legal jargon and small print as to what is covered and what is not. Going through the claim process has always been a challenging project for any community...until now! When I had a roofing loss at a large condo community in Mt. Juliet, I reached out to Bo with Quality Exteriors. Not only did he meet the insurance adjustor on site for every inspection, he followed up on the Board's many questions and provided daily updates on the project. Bo walked the Board through the project, going in to details regarding timeline and even what to expect from the insurance company. The entire process was flawless and not only was the process closed out within 30 days but the time frame was around the holidays with zero delays - which is unheard of! This is the first insurance loss I've had in my career that was flawless and I have Bo and Quality Exteriors to thank!

I recently had some damage on my roof due to high winds. Quality Exteriors was recommended by a…read moreformer realtor. This company immediately dispatched an inspector to survey the damage. Quality Exteriors quickly had a professional crew that replaced the damaged shingles and surveyed my entire roof. The expert roofers added nails and caulked areas that would address potential problems. I highly recommend Quality Exteriors to family, friends, and neighbors. 5-STARS

In 2013 we were in need of a new roof. We live in Hendersonville and had trouble finding someone…read moreto respond to our request at that time. We located Premier Roofing on the internet and it only took one call to get them out to the house. We wanted a premium roof and they put together a proposal for a GAF Timberline HD Architectual shingles roof system requiring 6 nails per shingle and premium GAF underlayment, edge trim, and ridge seal. The shingles are warranted to stay in place up to 130 mph. Chip and his team were easy to work with and did exactly what they promised to do, and more. Fast forward to December of 2023 when we experienced our first direct hit of a tornado in our 35 years of living here. Fortunately, the tornado lifted over the house as it passed, sparing us it's full force. We lost two 1/2 pieces of shingles that tore loose, leaving the other halves with nails on the roof. When I discovered one of the shingles and noticed where it came from, I called Chip and he sent Manny out to do a temperary waterproofing. The weather was sub-freezing and everybody had lost lots of their roofs. After the cold weather passed, Chip sent Manny out again and replaced the damaged shingles. He didn't charge us. This is a great roofing Company and I am happy to pass our experience on so others can benefit from Premier Roofing's excellent service.

The cap to my chimney blew off in a wind storm. I contacted Premier and they sent someone over in a…read morematter of hours and created a new cap and got it done the same day (before the rain moved in). And a fair price!What a great group of professionals. I'll be calling them for any future roof/gutter/carpentry work! Thank you, Chip and Joel.

Recently Fairview experienced a severe hailstorm with hail sizes of almost baseball size. The…read moredamage was severe and required the installation of an entire new roof on our home and detached garage. Without any hesitation I reached out to Roofer Rx because I knew from previous experience that Jimmy and his crew could handle the job. In the past, Roofer Rx has repaired the roof over our back deck and also installed/replaced two skylights. Both of these jobs were completed by a professional and competent crew. We were very happy with their work and the price. When it came time for the work to begin on the new roof, we were amazed at how quickly his crew went about the removal of the existing shingles and the installation of the new ones. The work was completed in one day! The clean-up was excellent, they left nothing behind. Our lawn and landscaping were untouched and you could not tell that any work has been done. With all three jobs, Jimmy came out and reviewed the damage to determine what was needed. He gave us a fair estimate and he stuck to it. We feel that in all three jobs, the price we paid was worth the value. I have recommended Jimmy and Roofer Rx to others and will continue to do so. Their work is professional, they are experienced and they know what they are doing.

They fixed my metal roof with new screws that will last, then replaced my gutters with a very quick…read morejob and they look so much better than my old leaky gutters! Gives a whole new profile to my home

Preston from Southern Roofing & Renovations was passing by our house in Neptune Beach, Florida, and…read moretalked to me for a while. During our conversation he noticed that one shingle was bubbled up a little out of alignment. I meant to get it fixed for some time (a couple of years), but never really acted on it. Preston pulled the ladder out of his car, got up on the roof and glued the shingle down. After all that, he stated that the roof still has quite some time in it. Preston acted very courteous and professional, and there is no question as to what roofer i will call to get it replaced.

I'm sure this company does a very good job on roofs. I would have hired them, but was told that if…read morethey talked to my insurance company then I was obligated to hire them. I was only looking for an estimate. I might have chosen another company with a lower price, but just as good--which I did. The young representative wouldn't even give me a quote until he talked to the insurance company first. What?? I like having the choice of choosing which roofing company I hire.