Called late last night because of a bathroom leak. The owner and one of the crew members were at my…read morehouse first thing the next morning to fix the leak. They even took extra initiative to fix an issue that wasn't related to the initial problem. I appreciate the thoroughness and professionalism. I will definitely be using and recommending this company in the future.

Worse contractors in middle TN. They do poor work and are petty when asked to do something…read moreproperly. Cancel the work if you find out someone has contracted them. They work with Lowe's- don't go through Lowe's for home services. They whine and gripe and left an art model hand with the middle finger up after having to come back to do a painting job correctly.

Middle Tennessee's elite in the cleaning and restoration industry. Unrivaled in dedication and…read moreenthusiastic professionalism... providing truly professional results in carpet, upholstery and drapery cleaning, as well as air duct / dryer vent cleaning, specialty and oriental rug cleaning, carpet restretching and repair, water damage specialization, odor and smoke remediation, tile and grout, and wood floor renewal.

Absolutely the worse company ever. They are terrible to there employees, they keep anything they…read morewant. They simply say it's nsi so they can write it off. Poor workmanship, terrible communication. I would never recommend this company to anyone. Go with Servpro they are a way better option. I wish I would've.

Emergency restoration services were needed this last week right before I got home for Thanksgiving…read moreI came home to almost 2 feet of water! Plus, I had my entire family coming over for from Memphis for turkey. It was quite the emergency and I had no idea what to do, luckily the company Nashville water damage flood repair came right out that day the same day and began their water extraction Clean Up Services and talkinh to my home warranty company and got everything squared away with all of the insurance stuff it took a couple days but they were able to get the house back in order which was such a relief because I was really sweating having family coming into town and not being able to feed them or needing to stay at the hotel or something. But problem avoided, this company's hard work and desire to help me when I really let them know how much it would make a difference and it really made a difference for me during the holidays to be close to my family and have the whole thing go off without a hitch. Thanks again and I really wish you guys the best and will recommend anyone who needs damage restoration services should give this company a call they will give you five star service like they did to me.

Can't say enough good things! Very professional company, and you can tell they have your best…read moreinterest at heart. They take care of everything. My basement flooded and I didn't even know where to begin with getting it fixed. I contacted Nashville Water Damage Flood Repair, and they took care of everything. Preston, the business owner, came out and made me feel totally confident in his expertise. He was always available to speak with me, he was on time, and completely professional. I didn't have to worry about a thing. I can't thank you guys enough!

Just had the best experience with Don Knarr Remediation on my remodeling project. Due to guttering…read moreand other water issues, my newly purchased house had mold and needed paneling, walls, and flooring removed. My contractor and others recommended Don Knarr and what Don and his crew delivered far exceeded my expectations. On Monday a full crew of ten arrived at 7:45 a.m. to begin demolition. By the end of the day they had filled one 30 yd. dumpster and all the mold-affected drywall and paneling, nasty kitchen cabinets and vinyl flooring was in it. Day 2 saw dog urine-soaked sub-flooring and another ceiling--along with chain link fencing and brush--in the second dumpster. Day 3 was more of what I've dubbed "concierge" demolition (i.e. "Would you like us to take care of that?"): piles of nasty old cushions, broken lamps, trash and other rubbish in the furnace room removed and a couch that had been stored there carried to the garage. They even vacuumed the couch! By the end of Day 3 my house was totally transformed, two dumpsters were filled and the project was ahead of schedule. The professionalism and wide set of skills displayed by Don's crew, headed up by Kiki, was amazing. They handled every aspect of the job with seeming ease and their coordination was a beautiful thing to watch. To top off my first week's experience, I received an e-mail from Don letting me know that we're ahead of budget and the final bill would be less than anticipated. You get the picture. These guys are great. They'll be back in a few weeks, when everything has thoroughly dried out, to complete the mold remediation part of their work. I now have complete confidence that this important issue will be resolved and my house will be a safe place to live. Will this be one of the best expenditures I make on this project? Undoubtedly, and I highly recommend you consider Don Knarr Remediation for similar work.

Don came out to evaluate our crawl space. Instead of recommending a pricey fix that he could have…read moreprovided for our issues, he suggested that we have an HVAC evaluation because he felt that might be our problem. I so appreciate his integrity and generosity in providing his honest valuable information.

Great company, stands by their work. Hired them years ago to correct shoddy work from another…read morecompany and i have had them do my plumbing work ever since then. They have replaced broken water lines in my yard, installed bath fixtures and more. Just used them again to relocate my water shutoff, replace appliance water lines. Trustworthy company owner which is critical to me.

Came out today and found the very small leak that other plumbers could not find. On-time,…read moreprofessional, very knowledgeable and extremely fair cost. We have had a couple of nightmare experiences with other plumbers but we have definitely found a plumber we will continue to use. We highly recommend them.

Miguel was professional, responsive and got the job done! Will put him in our roster of home…read moremaintenance people for sure.

Over Sells, Over Promises, and Under Delivers. Everything is "easy" or "included" until the work…read morebegins. Hires inexperienced (but nice) workers who perform poorly, and he's not there to supervise. Talked me into paying extra, and then before completion of the job. Left a half truck load of a mess. I'm left with an unfinished, poor quality job, and damages for me to repair, as well as others I can't repair without starting over -- Like crooked walls making the shower glass misaligned on the curb, off set tile, and misplaced drilled holes in the marble, etc, etc, etc. Clearly the other reviews are fake, or it was a plumbing job not a bathroom buildout.

John did a fantastic job on my marble counter top in the kitchen and tile work in the bathrooms. He…read morewas very dependable and done what he said he was to do. I was very happy with his work and professionalism. He was very knowledgeable about all the type of stone, counters and tile in my home. I will definitely contact his again to seal and clean my marble in the kitchen. LMills

My black marble countertops had accumulated many apparently permanent stains over the past three…read moreyears. Daniel and his assistant did an excellent job of cleaning and resealing them. And they advised me on how to clean them to avoid stains in the future.

If you think about it, your roof is one of the most critical parts of your house. It plays an…read moreessential role in keeping your home safe, dry, and warm. The elements are great for the outside, but once they start to intrude inside, well, now you have a problem. This was the case for the family's home on Leslie Dr. A leak developed in my granddaughters room after a particularly heavy bout of hail and rain. This would not do. My son-in-law, being the proactive and protective father that he is, made the call. He phoned Five Points Roofing, and Darcy immediately took control of the situation. She counseled him on what information the insurance company would need and how to proceed further. Darcy was an angel. She took the worry and angst out of the process. When the day came for the roof replacement, it went off without a hitch. I was asked to be a go-between as the rest of the family were in school and working. The crew showed up bright and early. David, the crew lead man, had those guys moving. It was a well orchestrated operation. I heard them pounding away for a few hours, and then before I knew it, they were done. The pounding had stopped, and I heard them dragging the nail magnet. I walked out of the house and said to myself, "Whoa dude, they're done!" I had expected it to be a lot longer. Their clean-up was immaculate. You wouldn't have known that anyone had been there. This is a top-notch, well run operation. You shouldn't have any reservations on having them put a lid on your house. Now all we need is a good hearty rain to test their work. Quick Tip: With all the pounding and noise going on, you may want to give your pets a chill pill to keep them from going nuts. Better yet, send them to Grandma's house. She'll only have to give them treats.

Okay, its been 10 years since they replaced my roof and with the recent ice storm I had a leak…read more Paid extra for ice shield but not sure if they installed it properly. They sent out a representatives to look at my leak and the first thing he said was thar my roof is 10 years old like that matters because the last time we had an ice storm was when they installed my roof. Google it but the ice shield should last as long as the roof. Last, the ice shield was extra when I purchased the costly engineered shingles. True 30 year shingles if installed properly. Not sure if this is a company you can truly trust or rely on. I am sure they have an excuse for every issue you experience after the fact. Good luck....