5I, Don Miller & my business partner, & his two dogs had an emergency. This business rescued us,…read moredevoting an entire day & staying after hours to fix difficult mechanical problems with axle, emergency brake and wheels. Salute to above & beyond the line of duty for service manager, Rana & her manager & all workers. We made it back to KC, MO. that night thru hail storm in Russel, Kansas in time to see Mark's wife before her surgery.5 stars plus!!!

Three Months Waiting on a Warranty Repair--Extremely Disappointed"…read moreI am extremely disappointed with Blue Compass RV and the way they have handled the warranty repairs on my brand-new travel trailer. I have been dealing with a broken refrigerator for nearly three months, and I am still waiting for a repair or replacement with no clear timeline for when this issue will be resolved. This is unacceptable for a brand-new camper that I am still making payments on. What has been most frustrating is the lack of resolution and the uncertainty surrounding when my trailer will actually be repaired. When you purchase a new RV, you expect it to be in working condition and, if something goes wrong, you expect the dealership and manufacturer to stand behind their product and provide timely warranty service. Instead, I have spent months dealing with a major inconvenience while continuing to pay for a camper that I cannot fully enjoy as intended. My experience with Blue Compass RV has been extremely frustrating and disappointing. A warranty should mean something, and customers should not have to wait months without a definite repair date for a basic necessity like a refrigerator. I would strongly encourage anyone considering purchasing an RV from Blue Compass to ask detailed questions about their warranty service, repair turnaround times, and how they handle unresolved problems before signing a contract. A brand-new camper should not turn into months of frustration and unanswered questions.

Avoid their service department at all costs!…read more We needed service on our RV to replace a damaged awning and other related repairs. First, let me say that it is impossible to actually talk to someone on the phone. You call and it tells you to text a number. We started with that and got a response asking us to bring it in that day. I rearranged my schedule to drive it up, encouraged by their initial quick response. When I arrived, there was no record of them actually knowing that I was coming, despite the text exchange. However, they had Brandon come out to look at my camper. He inspected it and showed me some details - so far it was going well. He said he would have an estimate later that afternoon ("in a few hours"). That was a month ago. They now ignore any texts that we have sent asking for an update. Absolutely no communication from Brandon or anyone else there. It is impossible to actually get someone on the phone. What a waste of my time. They seem to cherry pick their jobs and ignore everyone else.

Well, I read the reviews and thought "it can't be that bad". My husband and I showed up and stood…read morein the showroom / front desk for about 10 minutes and there was no sign of human life. Walked around to try and find someone.. nope. Looked through a window to see some guy sitting scrolling on his phone, didn't see us still. Do yourself a favor and go next door to Windish, walked in and was greeted by 5 very nice gentlemen who took care of us. As a sales leader myself, do better Century.

AC pulley it all out for us and got us in exactly what we wanted. the family is in love with the…read morenew home away from home. Thank you AC

Avoid at all cost! During our first trip out we noticed our side panel was popping out. We…read morecontacted Camping World and were told to bring it in to have it checked out, along with a sever other warranty issues. They have confirmed that the fasteners failed but refused to remedy the issue.

Beware! Selling us a toyhauler was the easy part.... we were star eyed and excited…read more.... Now the nightnare begins. Getting Windish to stand behind thier product. Drew ... what a weasel. I think because he wears his baseball cap down over his ear, the oxygen to his brain has been pinched off. So, if you want further information of over than a year of 5th wheel hell, reach out to ne. Corey shaw, new general manager. .getting things done

DO NOT BUY ANYTHING FROM THESE PEOPLE!! Paid cash for a "new" camper. They had it for 2 weeks after…read moremy deposit to get it "ready". Was supposed to have a 2 hour class on how everything works, solar, etc. Was told to You Tube because it would be better. Solar was did not work, multiple items broken, water damage that was hidden. Going on a month still waiting on parts to fix my "new" camper. Seriously stay far far away from this business

paid for full service and repair of abs light "on". when I picked it up, they hadn't done…read moreeverything on their "check list". I pointed this out and they said they'd need it another day to complete it. Then they wanted to charge me $1200 to "repair" the abs light that was on. I read their repair order and it said the "abs light not on." But they charged me anyway . pretty disingenuous outfit

We dropped our 2009 Class A off to have them do 3 things. They called about a week later saying…read morethat they wouldn't address 2 of the items because of the age of our RV. So, the one thing they did do was start the generator (task #3). It was simply a switch in the wrong position. We also had them order a windshield wiper arm. However, when we got our bill it also reflected them performing a $51.80 multipoint inspection which we did NOT ask for. Then, for a simple wiper arm, they charged me $174.55 for "freight/handling." Lastly they charged me $25.90 for "shop supplies" used to start the generator. No supplies were needed whatsoever. We left very displease! Use their services at your own risk.

The existing excellent reviews are well earned. The sale was straightforward and honest. Justin…read morehad the information necessary to make the decision. Stephanie made sure that we saved money through the closing process. Her knowledge of documentation was thorough.Marlon had both mastery and caring in introducing the motorhome, and its functions, together with taking care of small problems which needed to be remedied before we hit the road. The dealership is just a pleasure to deal with. They care. Even though not directly involved, people like Katie stepped up to make sure that the process was thorough and we were completely satisfied.

Do not use this company unless you want to give them money out of your pocket for poor quality…read morecheck out fee. 220 bucks for them to tell me my ac is fine when it won't cool down on a low 90s day like use to do the last two summers ive owned it. This place is no good. My camper will never be on their lot again. Second bad experience with them. There won't be a third.

Good work, done quickly but kinda pricey just to install an industry quality* fan. Helpful staff…read moreand very professional.

We purchased a used 5th wheel today and had a great experience from start to finish. We were in and…read moreout the door in just 2 hours, which was impressive! Jimmy made the sales process easy with very low pressure and was extremely knowledgeable about RVs. Jared handled the financing quickly and efficiently (also finding us the lowest rate) and he was just as knowledgeable and helpful. Both of them made the whole process smooth and stress-free. We would definitely recommend working with them if you're in the market for an RV!

We've been passively looking at used camper vans online for years, because the cost of a new one…read morefelt out of reach and the timing to purchase one wasn't right. Once our situation better aligned with moving forward with a purchase, just for grins, I searched "new" camper vans instead of searching used and I landed on a new 2025 Thor Twist at Mericle that was priced competitively with used models I'd seen. It had 1,200 miles from being driven from the factory in Indiana and was taken to a trade show, but everything Thor was unused and still under warranty. We reached out via their contact us form and was out in touch with Brandon. This is a small, mom and pop dealership-and we love supporting small businesses. Brandon was upfront and very fair. It was up there with the best "car-buying" experiences I've ever had. We corresponded by phone, FaceTime for a video walkthrough of the van and checked everything on the van to make sure everything was in order. They specialize in tow behind trailers, so the van wasn't for their primary audience. After we did our due diligence, we made arrangements to drive from Texas to Colorado to see it in person and to purchase it if everything checked out. And it did. Brandon, DJ and Mike took great care of us, getting us acquainted with all of the systems, researching and fixing a noise on the roof that ended up being some cables for the awning that had broken free of their zip tie before we headed back to Texas. No sales pressure, just genuine, nice people that went above and beyond for even out of state buyers! lol. If you're looking for a place that remembers how to give great service, reach out to them. Thank you Brandon, DJ and Mike Mericle for your patience and attention to all the details.

I choose Mericle RV because they are small business owned and local. unlike the great reviews they…read morehave: my experience was very disappointing/ I had already chosen the trailer so I had minimal experience with the salesman I'm not sure exactly who he was ? - dealt mostly with finance -finance is never fun but I walked away feeling very low rate. the unit had a torn screen door and to this date I have been unable to get this resolved other than have to take the unit back- which is not convenient at this time. I was very disappointed and in future will stick with the "big guys" At least I ll know what I'm in for .

We recently bought a 2010 Travel trailer from K & C RV. After owning it for a short 2 months we…read morerealize it is not for us. K & C RV does not want to take the very trailer they sold us in as a trade in on something that works better for us. That speaks volumes. Every trailer we liked and looked at the price went up. Happy Returning Customers is not a big priority for K & C RV. Making as much money as they can off you is. Do your self a favor and go up the street to RV AMERICA.

Ben is wonderful! My son was having issues with his truck and getting it started. We knew it wasn't…read morea battery issue. We didn't have the means to tow it to Ben so Ben was kind enough to FaceTime my son and was able to help with the issue. Ben was kind and knowledgeable! We so appreciate him!

I've had my Lexus serviced by Ben several times. He's an awesome mechanic and very honest. I once…read moretook my car to the Lexus service dept and was given an entire list of things that needed to be "fixed". I took my car and the list to Ben. Turns out most of the repairs were unnecessary. Saved me a ton of money. Highly recommend Ben and his shop.