Please avoid this company and all their locations at all costs, they promise you the world until after you walk out the door , after that, your treated like you never existed and all of the promises they made and guarantees they made turn out to be false and lies. We paid the extra for the go camping package which include the basics for our motor home IE Hose, poop tube ........ It also included new mattress' and being detailed. When we picked up our used unit it looked good!!!!! Got home and started to load it up and discovered that the pullout sleeper had the old nasty ass mattress still. To top it off they did not detail the coach at all. We found all kinds of garbage and dirty clothes including dirty underwear under the couch and through out the camper. We paid for new mattress' and to have it detailed. I e-mailed 3 times and left numerous voice messages to no avail. This is definitely buyer beware. Please go spend your money elsewhere, if you decide to buy from them do not get any of the up sale crap it's all a lie. Our salesman was JAYME PEITSMEYER. He can email me 5 times a day when he is trying to make his commission, but absolutely ghosted us after the sale. Again BUYER BE-WARE with Camping World in general. And no they do not offer a military discount. read more

July purchase of class C. 100% regret. Pressured by finance to buy warranty & so focused on that he puts wrong address in. (Now lots of junk magazines going to neighbor). Title work was still on desk 2 months later- we had to call to light a fire. Temp tag expired. Promised items still not fulfilled. ( decals& mattress). No electric heat in 75,000 2023 rig and was shown where the electric and gas heat were at purchase walkthrough. Refrigerator blew something inside & failed right before 2nd use (Sept) and our 2 week trip. Ice chest in shower whole time. It's been in a service center in Az now 2 months to correct issues. -- Don't believe anything you are told. read more

I'm writing this as a warning to anyone considering doing business with Camping World. I purchased a 2025 camper and owned it for only three months before needing to sell it due to personal reasons. I reached out to Camping World to inquire about selling it back. Over the phone and through email, they offered $21,000 for the camper -- a fair number based on its condition and age. However, when I brought it in for the scheduled inspection, I received a call before the inspection even happened, saying they would only be willing to offer $10,000. That's less than half of what was agreed upon and roughly a third of its original purchase price -- after just 3 months of ownership. This bait-and-switch tactic felt incredibly dishonest and like a deliberate effort to lure me in under false pretenses. It was a complete waste of time, and frankly, felt like a scam. Camping World has lost my trust, and I will not be doing any future business with them. If you're considering buying from or selling to them, think twice. This kind of conduct is unethical and unacceptable in any industry. read more

Camping World - Longmont - Email that was sent to me with pre-inspection range. - RV Dealers Near Me - Longmont, Colorado

Horrible company. Deceptive in the finance department. No help from salesman. Items that they were supposed to fix from the factory weren't fixed.parts that were supposed to come with the camper were missing , they would not replace the items, I had to pay for them again. read more

Everything!!! Communication is the worst. Service for your RV never gets done when they say it supposed to be. Customer service is priority in any business. This is a huge downfall for camping world. read more

We spent a significant amount of money on a new 2025 Fifth Wheel at Camping World in Longmont, and the experience has been nothing short of frustrating. We arrived at 10:30 AM to finalize financing, something they had known about for over a week, and still ended up waiting around the dealership all day. We weren't finished until after 9 PM, long after closing, and by then most of the staff had left. Despite knowing we had a two-hour drive home and a lot of belongings to transfer, no one offered help or even checked in. To make matters worse, the parking lot was being paved that day. We were given a hard time for "being in the way," but there was no alternative location for us to go. In the chaos, my husband accidentally left his toolbox behind. It took days of repeated calling before anyone finally confirmed it had been found. They also failed to return our old license plate as promised. After multiple attempts to get a response from our salesperson, Jamie (who is somehow never available now that the sale has been made), we were eventually told it was "probably just thrown away." And now, with our temporary tags about to expire, we found out the DMV still hadn't received our paperwork. Despite us calling nonstop for two weeks, we were told over and over that someone would call us back or get us a new temp tag. They waited until six days before our tags expired to finally submit the paperwork to the DMV and now they're claiming there's nothing they can do. So we are left with expired tags until we can get an appointment with the DMV. And if you ever have a problem, don't expect a call back. You can leave 10 messages and no one will respond. Not Travis the sales manager, not Jamie the salesperson, not Ben the finance guy--no one. The only positive experience we had was with the parts manager, who was genuinely helpful while we purchased a washer/dryer, truck hitch, and some accessories for the unit (although, a member of his team did sell us a handrail that was not compatible with our unit). But otherwise, the lack of professionalism and customer service has been absolutely unacceptable. Bottom line: Camping World Longmont is a terrible company to deal with. Once the sale is made, you're on your own. There's a reason there's an entire Facebook group called "Camping World Sucks." I wish we had read the reviews and joined that group before buying. Buyers beware!! **Edited to add that the DMV charged us a late fee for our licenses plates even though it was Camping Worlds fault that they were purchased late. Camping world also inflated the value of the RV we purchase by over 30k, which significantly increased the cost we paid for license plates. I will never do business with this joke of a company again. read more

Please avoid this company and all their locations at all costs, they promise you the world until after you walk out the door and you've purchased your rake then, after that, you treated as a lesser person and all of the promises they made and guarantees they made turn out to be false and lies. we were lied to about recalls on the rig we purchased as well as a lot of the amenities on it as well. One in particular we were told it had a self leveling system turns out all it had with broken stabilizer jacks. We returned to have a leak fixed in our gray tank and after leaving it there for a week upon pick up, the leak was still dripping in the parking lot. It was taken back into their shop to be fixed again and was leaking by the time we got home that night we paid the extra $3000 for several different additions, including the walk-through and warranty which month later still turned out to be lies. You've been trying to buy parts there now is an absolute hassle and still they make you feel like a lesser person because they're in control. don't let them be in control. Don't shop here. Don't go here. Find somewhere else. I promise you'll be let down just as many other people have. read more

Unfortunately, can't leave a positive review. More interested in sales versus support. Jayme doesn't return calls and doesn't appear to care about his integrity or reputation CW he's getting. Great job leadership! Sucks to be in this industry. Seriously disappointed. read more

BUYER BEWARE!! I was lied to from the start! First, I had an appointment to see the camper I was looking to buy at 2:30 p.m. one afternoon. They called me to confirm I was coming 2 hr before the appointment. This is when I was told that the camper was actually in Golden, not at the Longmont location, as they had been telling me all along. But if I am serious about purchasing the camper, if I put $1000 down, they would bring it up for me. First red flag. I didn't pay, and they got it up to Longmont. When they called to let me know, I was told that there are several people looking at it, so if I couldn't get down there, I might get sold. But if I am serious about it, I should put $1000 down, and they will not sell it. I did buy it, but it got worse. The "Let's Go Camping" package that they make it sound like it is their gift to you for buying a camper from them is a lie. It costs you $1900. I was told it would be detailed before I take it home.. Nope, not done. I needed a different size hitch. The hitch was $19, and I was told, "My guys can install it for you. My salesman came back with the new hitch, tried to hand it to me. I told him that I was told you guys would do it for me. The salesman said," Ok, but I will have to charge you $200, that is our hourly charge for service." I was told that I didn't need to move my sway bars from the old camper to the new one: "My guys will do it for you." HAHA, guess who had to do it? ME! I had to go to one of the service techs to borrow tools. I purchased a warranty, and part of it was to have the interior Scotch guarded, and a weatherproof type Scotch guard applied on the outside. The exterior door strike plate was missing, so they were going to install one, and the propane tank they put on it was faulty and would not open. I had an appointment on Friday, August 1st, to drop off my camper, which I did. On Monday, August 4th, I called, and they just got it into their shop to begin the work. I called 4 times later that week and left voicemails as well as having the front desk message them for the status, and no one returned my call. I finally got an email stating that the work was done, they were just waiting to hear back from the warranty, which would take 24-48 hours. I called to find out about this because none of the work was warranty work. I finally talked to someone in the service department on Saturday, August 9th. I was told they were still waiting on the warranty. I told him, the propane tank was faulty and only needed to be replaced. The strike plate was missing when I purchased it, so not warranty work. I was told they can still do it for me, but the strike plate part is $20, and the installation is $99. I told him to forget it, I will get the part on Amazon for $7.99 and do it myself. Then the courtesy inspection that is done anytime you bring your camper in is done. They check the roof and make sure caulking is good etc. Well, the tech recommends that I have my AC unit serviced for $139. I have had my camper for 1 month. Wasn't the AC unit serviced before it was put on the lot to sell? No ma'am, they only inspect it. Today, August 11th, I went to pick up the camper at 3:30 pm. They brought it over from a different lot, and NOTHING was done. The exterior still had bugs on it, and the back had road grime. The propane tank was not replaced. Inside, the refrigerator was open, and the glass shelf was on the floor. Two people and their online tracker said all work was complete!! Once again, I called the service manager and left a message with no callback. Just know what you might be up against if you go there. Read the reviews. I wish I did. There is so much more I have left out of this review. read more

If you are looking for knowledgeable salespeople, a reliable, experienced and knowledgeable finance department, and a company that genuinely cares about its customers...DO NOT SHOP AT CAMPING WORLD. Go elsewhere for excellent customer service and a pleasant buying experience. While I am going to attempt to make this review as concise as possible, it will be difficult. For the readers of this review, please be patient and read the entire review because it will give you precise perspective on what this company does on a regular basis. BUYER BEWARE! 3/28/24: Purchased camper from Camping World--so I thought. Paperwork and financing completed; I was assured funding had been approved. 4/10/24: Picked up my camper; took it to my storage unit; began making plans to travel to Virginia. 4/19/24: Received voicemail from finance stating the bank had changed program information; they needed me to sign updated paperwork. When I went in to sign the paperwork, the GM was kind enough to offer a $100 gift card. 4/30/24: Contacted by finance stating there were more changes by the bank. I was informed a different bank would be used. This meant another hard inquiry on my credit. 5/1/24: Contacted by finance stating everything had been finalized with the new bank; one document needed to be signed. The document was sent over, I signed it, sent it back. That evening, I received a call from the bank requesting income verification, stating they could not finalize the loan until they had that information. 5/2/24: Contacted finance to inform them I had been contacted by the bank. Finance assured me everything had been approved; they were waiting for funds. I continued prepping for my trip, assuming I would hear back quickly from finance. 5/3/24: 10am--I still had not heard anything regarding funds being finalized. I was done with the back and forth with finance, so I decided to take the camper back since it was not legally mine to begin with. When I arrived, finance assured me funds were being processed but they were still waiting. I then realized funding may never actually get approved, so I told them to shut down the deal. They refunded my down payment and agreed to cash out the $100 gift card; I was informed the check would be available within two business days. I went to the parking lot, unhooked the camper and drove off--leaving my dream camper behind. I was devastated--no longer had a camper, had to cancel storage and insurance, had to return items purchased for the camper, had to cancel travel plans. 5/14/24: Contacted finance to inform them I had not received the check as promised. 5/15/24: I was told that an email had been sent to the office requesting an update. 5/16/24: Contacted finance requesting an update regarding the check and this is the exact response: "I spoke with the General Manager and he is not willing to cut a check for $100. He gave you the gift card to use in our store and it is not redeemable for cash. I got you re-approved and showed you the banks notes that it was going to fund the day you came in and decided to back out of the deal! You could have kept the camper and you would not be out of those extra cost! It was your decision to drop it off and back away not ours." To be fair I have included my exact response: "You guys owe me that money! I spent over that amount on storage for a camper that was not legally mine. And I have a letter from *the bank* that states I was denied, so I don't know what you were seeing on your end. And of course I brought the camper back in. It seemed as though the deal would never be finalized and I did not want to be across the country when you guys realized I would not receive funding; that would have been a nightmare. Finally, don't you dare accuse me of any wrong-doing. You would have done the same had you been in my situation. In fact, you stated I was handling it far better than you would have. I did everything I was supposed to do and the deal was a complete disaster. I was in and out of that office multiple times to finalize the deal. Your GM gave me that card for the hassle I was going through. In the end, what was I going to spend that card on? No camper=no need for camping items. Camping World owes me that first of all because it was given to show appreciation for my patience. It should now be cashed out for the anguish you guys have put me through." Unprofessionalism and repulsive customer service. Dreams, hopes, excitement--crushed by a company that hides behind a veil of pleasing customers while being focused only on the sale. DO NOT SHOP AND, SPECIFICALLY, BUY ANYTHING FROM CAMPING WORLD. 5/21/24: Received email from regional manager (as well as voicemail); the message lacked any compassion or concern; while they are cutting me a check for $100, the remainder of my experience seemed unimportant to her UPDATE: 5/30/24 I contacted customer care per their request. To date, I have heard absolutely nothing. read more

I was warned to steer clear of CW altogether but they had a used RV that I wanted. Well the sales rep or finance guy never told me the interest rate until I drove 6 hours to get here. I have a 740 FICO and they claimed the best rate was 13.5% although I have a credit monitoring service and they only sent it to one bank. If you buy there then get your own finance elsewhere. read more

Their service dept needs to be restructured! Tess is the worst service manager I have ever dealt with and their warranty manager is non responsive and fails to follow up. We purchased a brand new Sabre fifth wheel in July. We paid for the delivery to our house. Upon delivery we discovered the refrigerator was not cooling. After many phone calls and being told the parts were ordered we discovered that the parts were not ordered and they never fully opened a warranty claim. It is now October and we finally got fed up and called an approved Forest River Repair business. Our refrigerator will be replaced and arrives in a week! I strongly discourage anyone from doing business with these clowns! read more

In April I brought my motor home to camping world for warranty work. We they called me in Sept telling me they were finished. We excitedly headed over to pick it up. I had also had some maintenance done at a cost of 1700$. When we went out to walk through it, we noticed a shattered window. The service tech looked it up and the photos show we turned it in, unbroken. My service advisor and service tech assumed they would fix it at no cost to me. As did I. When the manager got involved, he informed me that I signed an agreement and they are not liable for the damage. Told me, to file an insurance claim. I disagreed. And left with my unit, very disappointed. Camping world sent an automated survey, since I spent 1700$. I reported this on that survey. I received a call from corporate camping world, apologizing. They agreed with the manager and refused to fix my unit. I will never visit a camping world again. I recommend you do the same. read more

Camping World - Longmont - RV Dealers Near Me - Longmont, Colorado

I was in need of a toy hauler, and I contacted a salesman by the name Jaime, told him what I need, and never got a call back when he said he was gonna find something for us. Horrible customer service read more

We are traveling through Colorado in our Rv. We needed a new toilet. Called this store yesterday morning, requesting the parts department. Our call passed thru to voicemail. Called back, asked the operator if there was anyone available to let us know if they had this toilet in stock, as it is a 40 minute drive, she said you'll have to leave a voicemail, they'll call back. After 2 hours we called Cheyenne Camping World. She was able to see that the Longmont store did have in stock. Drive down, purchase, install. Back on the road this morning. Btw, still no call back 2 stars because they had the part read more

This place is not deserving of your business. They will lie to you in order to complete a sale. Ounce you're are off the lot, you can forget about any assistance. The sales rep i specifically work with is named Eric and the manager i worked with was Joe Lake. Neither of these men have made an effort to right the lies Eric told me. Do not Shop with this business, horrible service department and sales department. Stay away! read more

If I could give 0 stars I would. This company is absolutely terrible. Trying to purchase a camper. Was trying to find out what was going on. Called 3 days in a row Everytime I spoke with someone I was told we'll call you back and never received a call back. And that's including management. Steven I'm financing was terrible. Wasted 4 hours of my time after being told we can pick it up. I highly recommend to stay away and shop elsewhere. I will say the only good thing was the girl in retail side. Extremely nice and friendly. Buyer Beware for sure read more

You might start by returning a call and don't hide behind a DM. We've left messages at all levels. Just so disappointed that we are on vacation without our games and utility kit, much more because your employees think it's oOK to hide behind a disclaimer and take anything they want...and leave the place strewn about. I've have so many stupid bad dreams since this personal violation. I just think people need to know and protect themselves and their stuff, valuable or not. PLUS - two trips and nearly $1500 and our camper is still broken just the same - electrical is no change plus the furnace makes a funny noise now. You will never see our camper again and we won't be visiting your location to trade in either!! read more

Does a great job and rori was awesome while setting up membership and servicing was awesome to get me back on the road fast even that I did not have any appointments read more

Was excited to buy a used camper, the camper is nice. Spent over 2 hours sitting around while in a rush with a toddler with us. When finally finished was left high and dry with no final walk through or double check on hooking up our first camper. When I shared my disappointment with my sales rep I was given no response. Learn some customer service and don't tell your customers they are "vips" then leave them with no help after the purchase is made. Sheesh be better. read more

We purchased a travel trailer brand new with cash. The unit was delivered with a broken converter, a broken water pump (which caused the unit to flood), a broken water heater, the kitchen cabinets were on the ground, and the frame is broken, the manufacturer has deemed the unit TOTALED and unsafe to drive. Our lives were knowingly put in danger, and Longmont camping world has completely shut us out and ignored us. We were sold a brand new totaled unit, that is now being picked up by the manufacturer. We have not been able to use the trailer AT ALL, because it's never been in working condition. Longmont is extremely unprofessional and downright dirty. It's very scary knowing we were given a totaled unit and could have died on the road. Yet Longmont will not return or answer calls. I urge you to purchase from somewhere else, because Longmont does not value your safety. read more

About 2 months ago the checked our camper out to buy it. They said it was worth about $20,000 but needed some work they could do. We would have to do that and then they could buy it. It took them over 3 weeks to even get a quote. When the work was completed another month + later, we called to see about them buying it. They said that now they could only offer us $10,000. Convenient way to trick us into over $5000 in work! read more

Had some service work and hot water heater installed. Everything turned out excellent. read more

Camping World - Longmont - Had instant hot water to rv they did an excellent job - RV Dealers Near Me - Longmont, Colorado

I need to express what this place has done to me. The salesman Vince said everything to sale but did not follow through. He lied about batteries being new. Said he would make sure they were replaced. They had been drained 2 times. They r refusing. Then they let me drive off without test run when I told them that the connector for levels was just hanging loose. It was quitting time and they all took off. Eric who does walk through also lied and wouldn't help until the general manager told him too. Of course I'm having to drive back and fight for what Vince promised. Please don't trust camping world. They have all been a big disappointment. Even if u go anywhere else don't believe make them keep there word in writing. The loan department gave me a big spill about all the things they were going to do for me. BUT I wasn't told how much those great things were being put on the contract. I don't know if they get kickbacks but when I saw the bottom line it was thousands more. So I asked why so much that's when he told me it's for all the good extras. Pay attention. I should have walked out but I had signed. I could give you more but I'll just say Vince the salesman and Eric the walk through person aren't honest . read more

Horrible communication and very disrespectful. We had an appointment at 5. They got to use around 5:20. Then we waited another 1.5 hours to get into financing. They wouldn't take our debit card because "they don't do 2 card transactions ". Nobody told us we needed to bring a check. Along with not telling us multiple other things about the camper and trying to make us pay around $2000 for batteries and propane. Didn't really come out to a deal at all. read more

I purchased camper about a month ago at a different Camping World. I have been traveling across the country when I noticed the trailer lights weren't working. I was near Longmont and got in for a diagnosis and informed them of my travel situation. They told me they would get back to me by that afternoon with a diag and also perform a top to bottom inspection as part of their service. Hours later I get a call beating around the bush about an issue completely unrelated to what I brought my 2 week old unit in for and that they had the parts in stock but hadn't even looked at the other problem. 4 days later I call them and they tell me they still haven't looked at it, nor was it their practice to inform customers (including stranded ones) more than once a week of status updates. 2 days later they say it needs warranty approval as the cap needs to be completely removed and it was a 10 - 11 hour job + the other word. They couldn't give me a start date nor an estimate of completion knowing I was traveling and was stranded...even after informing them that I needed to return home with in a week (a 30 hour drive). Again, after me calling them and asking 100 questions I'm told they are waiting on parts for both issues (after they told me they had parts for a suspension issue they mysteriously "found"). Again, I ask for an completion date as my travel deadline is nearing to which they did not care about at all. The service person Dallas just answered with a lifeless "um, okay" any time I told him something and the service manager Matt Clark was smug and assumed I knew nothing about rv repair with his insulting attitude and condescending approach of trying to divert a negative into a positive. Somehow after involving the original dealership I purchased it from, I got a call telling me it was going to be worked on. 2 days later I get another call telling me they just got to work on it (mind you 11 hours of work). 4 hours later its done??? After reading reviews here I insist on a visual inspection before leaving the lot...the cap was 100% not removed (I know the difference between old dicor and hours new dicor). Perhaps now we are talking warranty fraud? The RV manufacturer is aware of the situation. The trim was bent to heck on my weeks old RV and I noticed dents in the diamond plate as well as damage to my AC cover and ladder..again to which Dallas the service guy replied "um...okay?" The service manager Matt Clark flat out refused (8 minutes after talking to me) to come look at the damage himself. This was 48 hours ago and I still have not gotten so much as a phone call or email addressing the damage they did or steps to correct it. I have zero faith it was repaired properly and had to leave my camper behind until a later date as I did not feel safe towing it 2000 miles across the country. This place is hands down one of the worst dealerships I have used in over 15 years of RV'ing. No responsibility, no communication and ZERO effort to empathize and offer to fix the damage sustained while in THEIR possession. BEWARE of this place! There are many RV dealerships in and around Longmont....avoid these guys at all costs! read more

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We purchased a brand new 150,000 camper. On the way home the check engine light came on. It was a warranty through Ford and took months to get in and fixed. They denied the warranty. We asked for some compensation as it came on with only 40 miles of our driving and about 1000 of dealer delivery driving. They said they would reach out to the home office 2 months ago and never got back to us. No service after the sale. Cost us an extra $1000., we only asked for 600 to split the difference. Terrible customer service read more

SCAM ALERT !! DO NOT TAKE YOUR UNIT TO THIS LOCATION !!! SCAM ALERT !! so you know when you make special arrangements to drive over 1.5 hours to have your vehicle in for service that was scheduled for 3 days, with warranty work pre-approved by manufacturer on your brand new unit, and the shop tries to RIP OFF the manufacturer for 5 times the amount that was approved to fix. BTW, if the service manager feels that since he's been there for 15 years, he has more experience than the folks that actually build the units, and tries to pass the fees onto the customer.....be careful, you might be in the wrong place. Sounds like they might not have the capacity to do everything they say they can do !! Think long and hard about using CW in Longmont. If they try and exploit their dealer/manufacturer relationship, imagine what they they are doing to their customers !!! read more

Tons of inventory and friendly staff. Joe the sales manager was super helpful and willing to work with me.

Came to service to have a small issue looked at and resolved, apparently they are too busy sitting behind the computer answering phone calls to help customers. Service here sucks just as bad as camping world as a whole. Wouldn't recommend stopping here, was a waste of time for myself. read more

We took our RV in for minor warranty work on 2/26/21 and it was damaged by one of their own employees on 4/6/21. No parts have been ordered or replaced they still say they are waiting on a pricing estimate. We still are waiting on the minor warranty work just magnets on the outside doors, do not take your rv here or your business read more

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I wish I would have read the countless bad reviews before trusting Camping World with my RV. They had my RV for 10 months! After 2 months they kept telling me 2 more weeks. They are very poor with time management and ability to keep people working there for very long. They should close their service department. The only star goes to Tess at the service desk. Upbeat and consistent in communication, but unfortunately does not have leadership around her to support service, time management, or quality. read more

I felt as if I had to write a review regarding Camping World Longmont's, Brenda Barclay. I am usually not a person to take time to do this, due to my rigorous schedule. However, I felt this was needed. I am new to town, currently attending medical school and Bren was a complete stranger that help me getting gas in my car for me to get me back home to Denver. Overall, it was a rough morning and she turned a difficult situation into a much better one. Ironically, my fiancé and I are in the works of buying a new RV brand and she earned our business and new friendship! CEO, Marcus Lemonis should be proud to have this type of representative working for his corporation. Our experience here was absolutely wonderful and we are so grateful for people like her in our world. Thank you again Brenda, you truly are amazing! read more

If I could give this location 0 stars I would, the WORST CUSTOMER SERVICE AND SALES EXPERIENCE I HAVE EVER HAD. I honestly hope this location gets shut down for committing fraud. They sold me a unit and didn't disclose to me that anything was wrong until I took it to another location and found multiple issues with the unit. My sales person was horrible and should be fired for committing this crime. Matt Dale is not a good employee at all. Have had to do an investigation with camping world corporate at this point! read more

This business should be audited I've seen nothing but reviews regarding horrible business. I purchased a camper from this company and was forced into repossession due to camping world sticking me. They sold us a camper that had irreversible water damage the point the back wall had fell off. Also they claimed to have fixed an electrical issue 2 months later my Power cord had started fire and melted itself to the wall that had separated. We also had multiple repairs done that actually made the issue worst. They "fixed" our valves when we got it back it was leaking black and gray water all over the place. This company has put me into financial hardship in a time that I needed it most. I would strongly advise not spending a dime in this place. You will be let down and they could care less to collect commissions it's repulsive the way they do business. read more

Absolutely the worst buying experience I have ever had purchasing a vehicle. First our salesman Shawn N. ghosted us after he got the down payment. We drove from Florida to Longmont to meet him at an agreed time and he did not even show up. Later I called him a couple of times with some questions and he never responded back. They said he was the top salesman which I under stand because he doesn't waste his time with taking care of his customers only perspective customers. Then when dealing with Eric W. the finance guy, thing got really messed up. First Eric cancelled our Good Sam's membership so he could get a commission for signing up a new member. There was a problem with our new account that took me two weeks and 9 phone calls to get it straighten out. At one point I asked Eric to get it done but he did not follow through so I had to figure it out myself. Then the paper work! They sent the paper work to IL to register my RV for the taxes and license plate. The state sent is back to them because it was messed up. When Camping world of Longmont got it back it sat in a pile for at lease two weeks before I tacked it down. They then supposedly fixed the issue and sent the paperwork to me so I could hand walk it in to my DMV. I then took it to the DMV, and believe it or not the DMV rejected it because it was still messed up and there was no lien release. The DMV and myself then call Sheri H. at Camping world to see if she could help us with the lien release and she said she could not. Really! So at this point we purchased our new RV on April 7 and now it is June 1st and we still do not have the taxes paid or our old plates transferred yet which means we will be driving without plates. I have been to the DVM 6 times, spent over 25 hrs and dozens of phone calls to try and get this mess straightened out that Camping world caused. My advice is to never go there, but if you must: 1. do not use Shawn 2. do not let them finance you purchase 3. do not let Eric talk you into an extended service plan. You will do much better getting it on your own. 4. Make sure they charge you the correct taxes. We signed a paper saying that we would pay the difference if they did not charge enough taxes, but don't expect to get a check if you paid too much to them. 5. Keep a close eye on your paperwork and make sure you can track it. the only good part of the story is that I billed them $220 for my time which they paid. Rick B read more

Made an appointment with the GM to look at trading our camper for a larger one for 2pm on 7-19-23 at Camping World in Longmont, Colorado. Arrived a few minutes early and was asked to wait, that he would be right down, 20 minutes later someone tells us he can't make it. We informed them that the GM had stated a certain salesman would take care of us. Turns out he knew nothing about it but we continued anyway. We found a camper that fit our needs and was telling them that we had plans to go on a multiple southern state trip in a couple of weeks. We were assured we could go camping when we pulled it off the lot. Took it out for a test camp on 7-25-23 before we left on our big trip, to say we had problems is an understatement. The fresh water tank leaked on all fittings so you would lose water, when you used the kitchen sink in a few minutes water was running all over floor, tried the shower and soon we had water coming out the wall/floor in bedroom. The vents were loose and one had fallen out of the side of camper, trim was loose, etc. Then that evening it rained and water leaked all over the bed. Turns out now we have to deal with warranty/service to get repairs authorized as it is a sold/used camper. I was assured again that we would be able to go on our camping trip and that they would call either Friday or Monday on progress. I called on Tuesday as no one had called, the young lady told me that they were still trying to process warranty paperwork etc and that they would call me next week and it should be ready. We are now into August and we have to call as they do not call when promised, have been getting different stories every time I call (was told it just got pulled into shop several times or that they have been working on it and then I call the Service Manager who could not take my call so I left a message asking him to call me- left my cell number but his secretary calls my wife and tells them they just pulled it in the shop). This went on for several weeks and then all of the sudden it was finished. Went to pick it up (4 hour trip) and was told they still had not gotten warranty approval for all items but that everything else was done. Was going to test it out again so began packing it up when it rained, the camper still leaks so unpack it again and bring it back but in mean time more stuff had fallen off etc so list got longer. They asked if had plans to use camper soon and I told them were had plans to be down south by Sept 10 for a family function so tech said he would call next week, no call back and we go back to not returning calls, not getting updates etc. I tried to see the GM (Scott) when I brought it back and was told he was in and that just have a seat and he would be right down, 30 minutes later someone comes down and states he is busy and cannot see me after all. I told them that I would try another time but that I wanted to talk to him not the people I have already dealt with. I tried several more times with same result, wait and then no GM. I decided to drive up to Camping World in Longmont, CO a little before noon 9-21-23 to speak with the General Manager ( have tried to meet with him 3 or 4 other times with no luck). Same as before the receptionist says he is in and to have a seat he will be down in a few minutes. 20 minutes later and a man asks my name and then proceeds to tell me the GM is busy and has a meeting to go to and if he could help. I stated he might and then asked what he did there, he stated he was the manager of sales so I said you more than likely can help. I started to explain some of the problems we have had and stated I felt like we were sold a used/damaged vehicle. He started to walk away stating he did not know but would find out, I tried to follow to ask some more questions but could not keep up with him 5-10 minutes later another lady comes down and tells me that my camper is done, she hands me paper work and the keys and tells me I don't need to stop at service desk, just go out to the lot and pick up your camper and go. I asked her if they were trying to tell me to leave, she shrugged her shoulders and looked at the ground. I asked if they found the roof leak, she stated that it was dry inside the camper and that they had sealed it again; and that everything else was done. Nothing was done to the inside, while it was on their lot in the process of them moving it the shower door fell apart. Now after pulling it out of storage the shower door they fixed while winterizing is in hundreds of pieces. Not their fault and charged me over $200 to tell me they will not cover it. The GM and crew act like crooks and don't care something needs to be done when you ask the sales manager if they are e selling used vehicles as new and he does not know!! and the GM hides in his office and sends others to ask customers who are unhappy to leave. Anyone else tired of this, class action. Pat S. read more

Fraud Alert!!! Bait&Switch tactics and Senior Citizen abuse. These people are CROOKS! They sold me an RV with a spec sheet of equipment and features, promised full service, orientation and demonstration upon pickup and NONE of that happened. Further the RV was in such poor mechanical condition that - according to a reputable servicer - would sure have resulted in a terrible accident if I were to drive it further in that condition. I am out $25k due to their fraud and failure to provide as promised. Don't buy from them! read more

Mackenzie is great if you need your camper worked on go to her. The shop was helpful and friendly and answered all our questions in a way that helped us understand. Mackenzie was super helpful, accommodating and kept us informed of what was going on with our repairs. read more

1 month ago I put a review of my horrible experience with camping world in Longmont Co. They immediately emailed me and wanted me to email them with all the issues I had to deal with, I did. They never replied nor contacted me as they said they would. So I guess they just dont care. read more