Thank you so much for coming out to replace our water pump!…read more We appreciate your help!!!

I contacted Nathan regarding my slide not operating properly. Nathan came out explained the issue…read moreand the options to fix the slide. Nathan then sent me a detailed quote we agreed on the work and he ordered the parts. Nathan repaired the slide and it now works better than when we purchased the trailer. I would highly recommend Nathan he is professional and does great work, also he is very nice.

We needed a door sensor and heat pump replaced on our diesel pusher while traveling thru Colorado…read more The tech came to our RV campsite site in north Ft Collins and completed the repair so we could continue our trip! This included the tech having to drive for one part back to Ft. Collins! So appreciate the help and convenience of the mobile service!!

From the owner: 10+ years industry and dealership experience. RVTI Master…read moreCertified Technician. Class A Motorhome trained and experienced. Emergency Repairs. Maintenance and Upgrades. New and Preowned Inspections. Well versed technician from Appliances, Carpentry, Chassis, Electrical, Electronics, HVAC, Hydraulics, Leveling, Plumbing, Slide-outs, Solar and Much More!!

Avoid at all cost! During our first trip out we noticed our side panel was popping out. We…read morecontacted Camping World and were told to bring it in to have it checked out, along with a sever other warranty issues. They have confirmed that the fasteners failed but refused to remedy the issue.

Purchase didn't go well, while I was working on a deal for a camper someone sold it so it was a big…read morewaste of time - then ended up purchasing a different one and have had nothing but service issues. Things happen, I understand but didn't expect to have so many issues with a brand new camper and dealing with this service department is the worst nightmare; zero respect for your time, poor communication even had a screw gun stolen out of my camper while it was there for service.

Avoid AT ALL COSTS. Find a reputable, reliable, and trustworthy mobile mechanic in the area that…read moreisn't just trying to make a buck off of you. These people are con men just trying to milk out the biggest bill of the smallest repair ever. A $250 job MAX turns into a $1000+ job just off of their over priced labor and their multiple trips back and forth to your residence to try to run up a "service call" bill at $140 each. They are not transparent with prices no matter how much you ask them. Their labor is $180 an HOUR!! I even helped the old man out with the labor to make his job easier anything to make a buck in today's day and age I guess. I recommend rv doctor, roaming rv tech, or big guy mobile repair. Even if their prices are a little steeper, they get the job done the first time they come, and won't try to screw with you. Look at all the rest of the reviews of these people.

There is a dearth of honest and dependable RV service providers across the country. It's a shame…read moreand a real frustration for folks like us who travel full-time and frequently require expert service. I have intentionally waited several weeks since our repairs were completed at DM RV to make sure that my feelings were in proper perspective before writing this review. But no amount of time will change my opinion of Don, Marianne, Huey and the rest of the staff here. They are competent, honest and they treated us the way they would want to be treated. The golden rule is in short supply in the RV repair industry but we hit the mother lode at DM RV.

The buying experience was top notch, The stuff they forgot about and there service department…read morecommunication was the reason for the low review. The unit was on the lot alot longer than thought that pretty much all the silicone needs reapplied and the skylight already uv cracking and needs replaced. The ac unit covers were pretty warped from snow load. I didn't bother trying to work with them on this stuff because of the fight already with emails and calls When we went out side to hook up i was doing my walk around and looked underneath it and found screws missing , flap waving in the wind and tank drain not secured so the service manager stayed late to secure with screws and tapped it for temporary. Stuff we did see inspection was 2 big tears in the floor and they did take care of that. We seen some more that were covered up good by silicone but did not notice till after the fact when it was discolored. . First night going home we stoped to sleep and noticed the screen door and stairs when stowed the main door did not shut right. Got home and also found the solar charge controller not working and there was a water leak from the shower after using it. I can say keystone warranty is top notch for DIY and you will need it. So I called got a appointment since we are going to be traveling 500 miles and had a trip already planed for the same area. I was going to have them do several more things after fixing the warranty work. Called to verify stuff and could not get ahold of the main person i was emailing. Round and rounds of trying to call then got another service advisor and none of the notes or concerns from the whole conservation was added. So after him got ahold of the operations manager and she helped alot to get things situated. Day of appointment was another story and again butted heads with the service advisor, had to get the operation manger again. They fixed everything half-assed. Screen door warranty does shut better but had a gap about 3/4 inch on the top. There fix for the flap was to put tap on it again and that came off first 30 miles to fist camp site. The tank drain still not secured correctly . Keystone already sent me the solar charge controller. Shower drain was just needed tightened so thats a plus and no leaks. What i would recommend is make sure get on the roof and underside of the camper. It was obviously someone knew a problem and forgot about it. I would recommend going somewhere else unless they have the unit you absolutely want and i will say there buying experience is great but they do try to rush it. I do know i am not great at grammar and i know that.

Amazing customer service here ! Thank you Derek , Kevin , Ashley , Lilian and Scott . The team here…read moreis awesome and exceeded our expectations!

Don't buy anything from John Carrillo at heatmyrv, bought $8000 rebuilt Hydro hot. Once he gets his…read moremoney, warranty is over. I have a newly rebuilt unit, he suckered he into buying a PC board for $600 more and it won't get up to running temp. It's been a month, still no hot water or heat and he refuses to return mine, and my installers phone call. Looks like legal action will be required

I am from Reno NV and John and his family really help us out! He is the WIZARD OF OZ of Aqua Hot!!!…read moreThey went out of their way to help my wife and I out!!! Two sayings are right.....Heat My RV... is right!!!!!! And Happy Wife Happy Life!!!!!! Thank You John Carrillo!!!!!

Really good service and very trustworthy. I've found my new r.v. repair and maintenence business!read more

If I could give 10 STARS I would!!! The owner and office manager of this business are top-notch! We…read morehad a dangerous tire blow out on our travel trailer on I25 in the middle of the night a few days ago. The blow out damaged our sub flooring and plumbing, and we had to cancel our trip. We had it towed here to Colorado's Premier RV Service & Repair, and they were absolutely amazing!! They called us immediately the next day and were so friendly, they got with our insurance immediately, made it so easy to digitally sign paperwork, and then gave us their "expert" advice on what to do since the trailer is 20 years old. They operate from the highest integrity and fixed our trailer so it was safe to drive, and made recommendations on what to do next since they don't work on trailers that are over 20 years old. They truly know how to run a business and provide top-notch service at every level. I HIGHLY recommend them for the BEST RV Repair Business in Colorado!

I live in my RV fulltime. I was in the Denver area and had a list of minor repairs that I needed…read moreto have done before I moved to my next location. I called and gave them the list of items and set up an appointment. They were super helpful. When I arrived they have a large work garage, and it is l clean and well organized. They kept me posted throughout each step of the process regarding any findings or items that needed to be done. They even had the replacement awning strut that I needed, and were able to install it for me. You cannot tell that I ever damaged the original. I highly recommend Rocky Mountain RV repair. They exceeded my expectation for timely, efficient repairs.

The owner Donnie was incredibly helpful when I had to stop in after getting my RV serviced here the…read moreday before. I got this sewer valve fixed, along with adding sensors to the water tanks. It was $611 but unfortunately it all needed done. The day I got it back, my step was not going in to get into the house part of the RV. I was able to swing back by the next day and apparently the little step magnet fell off. Donnie was quick to not only fix that, but also looked at a leak on the outdoor shower, and replaced a knob that was broken. All of this that no charge since I was in there the day before, getting the other repairs done. He even hooked up a diagnostic machine to see if I have a DEF fluid sensor. He went above and beyond to make sure that we were going to have a safe road trip that day. I highly recommend Rocky Mountain RV Repair! Five stars!

attempted to repair my RV but caused more damage and then blamed it on water damage. Showed me…read morepictures of the repair and said all was good which appeared to be true and said they aren't sure why the roof dropped inside, water damage must have caused the repair to fail once water dried up. claimed to stand behind work. Paid another shop to remove the roof and Discovered that they actually broke through the roof support during repair and then put plywood on top of the sunken roof and then ground sown the metal support brace and the covered it up and tried to blame it on water damage They have been given every opportunity to show integrity, stand behind their work, and make this right Yet they continue to deny they did anything wrong despite being dishonest and the pictures of the repair not matching the repair that was actually done. This is fraud! Don't do business here!

Someone punctured the nose of my goose neck horse trailer. He put a 9 inch gash through the…read moreStainless Steel Nose piece and the interior steel plate. The manufacturer has been out of business for a few years now. I tried 7 trailer and RV dealers and no one was willing to touch the single piece stainless nose with the exception of a dealer who planned to rivet three pieces of stainless steel together to effect the repair. Max at Universal Fleet said that they would find the steel and make the repair as well as get a custom graphic to replace the original. I spoke to him about the cracked fiberglass roof, which was due to age, not part of the accident, and Max said they would look at it too. While making the repair, they suggested a matching coating on the roof to ensure the integrity of the roof. The work is beautiful. It is better than factory perfect. They not only did the stainless steel, but the fiberglass, painted steel, molding, trim and graphics. I couldn't imagine it being repaired any better.

Prompt service call response.. Dr Matt :) took care of our leaky water heater valve. We would…read morehighly recommend these guys..Thanks so much Aloha Sheila and Mike

We got stuck in a serious pickle while camping last weekend, and not only was it a Friday late…read moreafternoon and when I called for assistance, was there a quick reply from the office, and we still ended up getting help, but Casey that came out to help us, was PHENOMENAL! He showed up, was able to diagnose the problem really quickly, and helped us get it fixed as well as we could out in the wild. He also aided in our understanding of the warranty process and how we can continue to get service through him to work through the completion of the fix. He was so friendly, really prompt, and we had a genuinely great experience where we thought our weekend away was going to have to be canceled, he saved the day! THANK YOU!