We had General Roofing come and fit a leak on our roof. Luis Gomez and Juan Gomez went above and beyond to make sure the roof is in top shape. We are so thankful for these two to come and do such a thorough job. I'm only docking one star because the office coordinator was delayed in sending our estimate and failed to schedule a time with us which led to Luis and Juan surprising us. read more

I hired General Roofing to repair a leak in my front porch roof. The estimator came over and told me it could be repaired with a simple treatment that would extend the life of the current roof for two to three years, after which time it would need to be treated again or replaced. I agreed, and his technician came over to "repair" the roof a few weeks later. That same night, we had rain. I had only placed one bucket in the room because I thought the roof was fixed. Unfortunately this was not the case. The entire room was soaked--see photos. I called them and let them know; they said they would someone out to "repair" the roof again. I declined, saying I did not trust their word or their work, and hired another contractor, who came and fixed my roof the following month. Meanwhile, General Roofing has continued to invoice me for the supposed "repair". read more

General Roofing - A photo of the leak in my porch room ONE DAY after a repair by General Roofing. - Roofing Near Me - Oakland, California

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This company's workmanship does not last past a couple of years. The seams become undone and caused water damage to my building due to the leaks behind the wall. When I called General Roofing Company, one of their project lead came out to look at the roof, he agreed that it was not done up to "standard". He promised me they will rectify the situation. Many phone calls to the company later, I was given the run. around and suddenly no return phone calls. I can't wait for the roof and paid again for the fix to avoid further water damage. I would never refer or hire this company for future project. read more

General Roofing team of Luis Gomez n brother Juan. The repairs made to stop the leak have held tight and we remained dry during the worst wind and rain this week. By the way they did service of gutters and other areas and they too held tight thru this historic season of rain. Jim read more

General Roofing put a new roof and solar fans on our house two years ago and it looks terrific. They were scheduled to come back on a Monday to finish up but they knew a rain storm was coming in on Sunday so their guys came out on the weekend to make sure everything was done before the storm arrived. They are 100 years old and I have worked with three generations of this lovely family business. Greatest quality at a reasonable price. read more

We have had General Roofing come out several times to keep our roof on our Montclair house in decent repair over the years. Every visit, they've always gone above and beyond. On their most recent visit to fix a leak, Luis and his brother made repairs all around the roof and cleaned our skylights, all of which was beyond what was required under the work order. They kept us informed regarding everything they were doing on our roof while they were doing it, showing videos of the areas needing repair, and videos of their work when they completed it. General Roofing's contractors have always been very polite, friendly and accommodating. They do a great job at building trust. Our roof will probably give up the ghost within the next few years, and when it does we'll be sure to call General Roofing to replace it. read more

I never went back to update this. This roofing company is a sham. I immediately had a leak on one of the roofs they supposedly redid. They were the only roofing company that said they did not have to cut into the stucco to replace the roof. Big mistake. I guess if I had just put a new roof on top it would have been better. They tried to fix it but ultimately said it was my issue. I should have got a lawyer involved then. I recently did other work and contractor found the leak and it was because General Roofing did it wrong. I had to replace this 6? Year old roof again. It's now perfect and I no longer needed buckets when it rained. This place is a scam. I called them before I replaced the roof to see if they wanted a chance to actually fix it. They never got back to me. I'm tempted to contact licensing bureau and maybe if license is pulled they will respond. Litigation is probably more expensive than the replacing their horrible work. But I could impact their business. Photos available to prove the issues/mistakes they made. read more

When my 122-year-old house needed a new roof, I turned to the roofing company that has been in business for 100 years as of 2024, General Roofing. They removed all three layers, including the original wood shingles from before plywood was invented, and repaired some dry rot. They put up plywood, water proofing, asphalt shingles and low-profile vents for the attic. It looks beautiful. read more

Perfect customer service. Experience and follow through. Taken care of roofs for 30 years, installed a new one ten years ago. Really know what they are talking about. read more

Love the people and service the provide. I always use this company. Great customer service and service.

Luis Gomez and his brother Juan did a great job fixing our roof. They caulked the roof and fixed the leak and checked the roof to make sure there were no other issues. They cleaned up after themselves and left the roof clean. Would highly recommend their services. read more

We couldn't have hoped for a better experience! We recently moved into a 1930's house with a hand made, tile roof. We interviewed several companies before deciding on General Roofing. They were the only company that would remove the original tiles, replace the broken with originals and reset the original tiles onto new underlayment. From the estimate by Jesse, the care taken by whole office staff, to Juan and his crew, each phase of the job was a smooth transition. Every General Roofing representative was professional, informative, prompt and detail oriented. As the roof had not been worked on for over 3 decades and we have open beam ceilings, they even sent Daniel, a professional painter, to touch up a couple of spots inside where old paint had chipped easily. We will definitely definitely recommend General Roofing to anyone we know who is looking for an excellent roofing company. read more

I never thought putting on a new roof would become an enjoyable experience. I have highest praise for Bill Richards and the whole team from General Roofing. Everyone I met and interacted with, from administrative and scheduling assistance performed by Marissa to the efficiency and professionalism of Juan, the crew foreman, was of the highest level. Due to some of the intricacies of the job, 3 layers of past roofing materials, an attic with blown insulation, landscaping that needed to be protected, and the unknowns of a house built over 100 years ago, we were cautious about who we would hire. After five different roofing companies gave estimates, all reputable and competent, we chose General Roofing. They have been in business for almost 100 years and for good reason. Bill Richards not only provided the most in-depth explanation of what was needed but was the only contractor who designed a novel solution to the landscaping issues we presented. Of the five estimates we received, they were the most comprehensive in the scope of work performed, highest in quality of materials and workmanship (diamond certified), customized for our particular needs, and price competitive. That's a formula that can't be beat. And their follow through and execution was consistent with their promises. The project was done on time, with consistent communication, and daily clean-up. All my questions, some pretty minor, were answered promptly and respectfully. And as I said, everyone was enjoyable to work with. We offer our highest recommendation. Alan Briskin Jane O'Brien read more

We had a custom chimney cap fabricated and installed. Luis and Juan were great installers and Tammy and Shane were easy to communicate with.

General Roofing services are great. They are fast respond people, super professional, with great customer skills. If there will be any other problems with my roof, sertanly I contact General Roofing at first. Also I will recommend them to my friends and family. Thank you for your help. read more

I won't give them any stars if I could! IF YOU LIKE TO BE OVER CHARGED AND POOR CHEAP MATERIALS AND SLOPPY WORKMANSHIP THIS COMPANY IS FOR 2/15/20 I would not have written the review if it wasn't true. The fact that it took over seven months to reply is a testament to you lack of service. The timeframe it took you to respond to my posts is a reflection of your business. I did not post immediately how bad your company's work was because I lived next to your family member who turned out to be a mean, racist and miserable individual - I'm sure you saw another roofing company repairing my roof! My advice: go back to roofing school, learn from real pros, quit jacking up your prices and quit getting your friends to post good things about your business! read more

I had a leak in the roof and I called General Roofing and they came out the next day and patched 3 areas. Now I'm dry and it sure is a relief. I'd hire them again for sure. read more

So, as a commercial property owner and former contractor I will offer this endorsement for General. After walking the job I can say, they did good work. They got the 2 jobs I gave them done and on budget. They communicated with me regularly and dealt well with any of my concerns. They didn't try any fast ones, and as someone with a long history in the trades myself, I'da caught that and am pleased I didn't have too. Best endorsement I can give them... I will have then do the next building that needs work very shortly. Gotta stay on top of my maintenance schedule even if it isn't raining just now. read more

General has taken care of my roof ever since I moved in to my 1920s era house in 2000 and even before that! I used them because the prior and only other homeowner used them over the years. In my experience, they are trustworthy, competent, and quick. They have fixed a major leak (not their fault), re-roofed my house as well put in a new roof. The one time there was a neighbor complaint (they accidentally disturbed her bush) they resolved it quickly and to her liking. She is rather finicky so I was relieved that they took responsibility and resolved the issue without me getting involved. I really like them. read more

We are so glad we hired General Roofing to put in extra vents and a skylight. Mike Rodriguez, estimator was great. He came out and spent time explaining the job. He made sure that the skylight was the right one for us. After the job was complete, he came back out to make certain we were satisfied with the work. Henry and Juan were so efficient and neat. We are very pleased with their work. The professionalism from reception, estimator and workers was outstanding. Thank you so much! read more

I have worked with Shane and Mike at General Roofing for years now. First on our HOA Board for 43 Condo's. They did all the roofs and I was so impressed with their work that I have had them do the roofs on many of my apartments. I had a leak problem in one of my buildings. They hadn't installed that roof as it was done many years ago. They came out the same day I called and they fixed the problem right away. You can't get any better service than that. I will always call them first as they are the best. Nadine C. read more

We went with this company in part because of rave reviews with Diamond Certified about their service. Their bid was the highest by far but the promise of worry free and guaranteed service swayed us to go with them. Rather than experience the pride and old time craftmanship that we had been assured, we had a non-English speaking crew run roughshod over our precious home, treating it like a demolition project. They broke plants and trees, cracked plaster, damaged exterior paint where multiple whole chunks were roughly torn to raw wood when they removed our gutters. They applied the top quality shingle product we paid for but then attached some lesser quality, thinner ridge material that doesn't even have a peak to it. For their downspout work they connected one copper part to a pre-existing galvanized part with silver duct tape and in other spots tried to get away with using caulking instead of soldering the copper pieces. The soldering was messy and their guy scorched our stucco house with the flames. Later an expert told us they laid the first course of shingles wrong allowing water intrusion into our walls and we have multiple leaks to this day. The topper? After I agreed to paid half their bill ($12,840) and sent them a 9-page letter of all the reasons they should be happy to get it, the owner Mike Wakerling waited over a year then sued me for the full balance with 18% interest (and more than $2k in added charges they never even billed us for). We now have a flawed, unwarranted roof and gutter system that leaks in many places and have had to spend thousands on experts and legal costs to defend ourselves and it still continues. It seems General Roofing has been operating without permits in Oakland for years. Their work is so deficient as to nullify any guarantees we thought we may have had. Buyer beware! They run more than one crew so it is hard to know what you will get. read more

General Roofing were very easy to work with. They were prompt, efficient, and flexible. I recommend them to anyone looking to replace their roof. read more

Don't know how this General Roofing Company made Diamond Certified Ratings! I wouldn't refer this company to anybody. Bill Anderson came out to my residence and gave me a quote on my dry rot repairs.....I told them I was good with the quote and took a copy of the contract. He told me he would put me on a calendar date and get back to me. I asked Bill if I needed to follow up with them, he said " No but they were 3 weeks out." Three weeks later I called and left a message to let me know what day the repairs will get done......no call back. Two weeks after that I call them and someone said oh your job was scheduled today but we couldn't finish other jobs. General Roofing said they would be at my house the next day. Waited for them all day & No Show! I called them back to tell them I wasn't interested in there service.....They said, " JUST CALL ANOTHER COMPANY WE DON'T CARE!" read more

I've read the other review and our experience with General Roofing couldn't have been more different... In fact after getting quotes from three other leading roofing contractors, we went with Mike and Shane Walkering and couldn't have been happier with their work... We had an old wood shingle roof that required everything to be stripped down to the rafters and rebuilt... In addition we removed a false gable from the front of our house... The crew was very professional and cleaned up after every work day... I'm VERY picky about my contractors and was onsite every day of the job to monitor performance and progress... Overall they did a great job and we've had no leaks or issues since the job was completed in January 2010... PS --- beware of roofing contractors that try to "over sell" products and services that you don't really need... I experienced this with Roof Max in our bidding process... read more

We are very thankful and extremely impressed with the wonderful work Mike Wakerling and his team at General Roofing Contractors did in repairing our roof. They were very affordable, timely and professional. If you ever need Roofing services, we would strongly recommend them. read more

General Roofing - Thanks to the good people at General Roofing Contractors our family doesn't have to worry anymore when it rains...Great Job! - Roofing Near Me - Oakland, California

I tend to use yelp for restaurants and nail salons, but I need to give credit where credit is due. These guys made an intimidating job simple, fast and worry free. As someone who never thought she would need to call for a roof job, I was completely new to the process and super stressed out. But these guys explained everything to me, guided me through the process start to finish, even educated me on the materials they used. I never felt pressured, which was a change from the 2 other companies I called. The price was competitive and they worked with my crazy schedule. The staff was professional and more than that, kind and patient. Which is rare for any kind of construction company these days. I will probably not have to use them again because they did such a nice job but I will recommended them to family friends and anyone in need of new roofing or roof repairs. read more

We were very impressed with the Customer Support. From scheduling an appointment, confirmations and timeliness of onsite visit. Bill was very knowledgeable and gave us some good advice. We plan to schedule the work to be done at a later date. Have a few other roofing needs we want them to address as well. read more

I am not one to write a review But I am beyond satisfied with General roofing. Billy Anderson helped me with all my questions and assured me he would give me a Rolls Royce of a roof. I hope everyone has a pleasant experience like I did with General Roofing. I will never buy another roof in this lifetime.Than you General Roofing read more

I'm going to have to edit this as I originally gave them 5 stars because they came to our house quickly to patch the roof. Unfortunately, 6 days later it's raining again and the roof is leaking in the same place we called them about. Left a message so if they call back and come out to help, I'll give them 5 stars again. Until then, it's raining in our living room right where we just paid $1300 for restoration and $900 for the roof "fix". read more

UPDATE #2 Downgrading from 2 stars back to 1. So the company has come out and said they'd do the work to make right on my dad's roof, however, it's been months and nothing has been done. They've said that they haven't forgotten about him, but it's clear that they have. I'll have to discuss with my dad first, but I feel at this point, maybe the BBB will be able to help us out on this as we haven't been able to make any further headway on this. read more

Simply terrible service with the sales people and front office. I didn't need to go further.

They did a great job on half of my roof. Now I wish I'd had them do the whole roof, because the other half wasn't done nearly as well as General's half. General uses top-notch materials, workmanship, and their estimator actually showed up when other companies didn't. My only complaint was the lack of communication regarding delays (I recognize that there was extraordinary rain last year, and every roofer was overbooked), and other issues, but overall, I am a very happy customer. read more

The new roof came out great! Pricing compared to competitors was good also. In and out in 2 days and helped me deal with the asshole insurance company trying to hold out payment! Thanks Gen Roof! read more

A few years ago I hired General Roofing to replace the roof on our solarium. They did a great job (looks great, too!) so much so that 6 or 7 years later it still looks and perform like new. Unfortunately, I lost track of who did the work and hired others for subsequent roofing jobs. The work product and relationship with the workers noticeably fell short of what I had experienced with General Roofing. Well, I got lucky this time around. I need a deck redo and a skylight installed. I called several roofing companies for estimates including General Roofing who by chance said they would be sending Mike Rodriguez for the estimate. I remembered his name! He was the same gentleman that supervised my solarium project. Just before Mike came over I noticed some discoloration on a ceiling completely separate from the deck redo job. I asked Mike his opinion as to what it was. What I was not expecting was for him to pull out his ladder, deftly isolate the problem and then fix it! Frankly, I was going to have Sierra Roofing deal with it since it was their responsibility. So ask for Mike Rodriguez. Great skills, great knowledge, great guy. Robert Crocker Highlands, Oakland read more

I contracted with General Roofing for installation of a roof vent for a bathroom fan and patching & sealing chimney mortar. I've used Diamond Certified companies in the past for other projects so I expected their cost to be on the high end. The price quoted seemed reasonable given I thought they would need interior access to the attic crawl space to cut a hole for the vent and the description of the failing mortar sounded pretty severe. However the reality of the job was that the vent was cut from the roof, not the attic, and the chimney work took about 15 minutes to complete. My contract cost was $950 which included less than $100 of parts & supplies. It took the two guys 50 minutes to complete the work ($850/50 min) which is approximately $17/minute. Even if the quality is great, that's excessive. Agreeing to that cost is on me for not doing enough research & not asking enough questions. My recommendation to you is if you contract with this company for a repair, get them to quote you a 'not to exceed' hourly rate. read more

I want to write a better review of these folks because they are nice people and their work is good. My feedback is based on trying to get them out for an estimate on two different occasions. I have been caught in the cycle of insanity with them where I call and request the estimate, am told to email the address and or details and my email gets caught in a black hole. I have had to follow up over and over again and each time am asked to do the same thing (email request) with no Accountability or follow through. I often need roof work - maintenance or replacement - and can't have a company not follow up with me so often. It's so frustrating to have owners and tenants wanting to get a job done and it goes nowhere. Sorry :( read more

I have met with Shane at General Roofing and will refer our clients to them without hesitation. General Roofing has been around for a long time and you don't earn that type of longevity without knowing what you're doing and without taking good care of your clients. I've seen their work and am impressed with both the quality and the care given to their clients. read more

The reason which I have rated only 1 star for my review was because the person who represented the General Roof Company have no respect to their customer at all. I was v. disappointed by the bad attitude of the person who came out to work on my skylight. read more

Big No No to this company . They have very aggressive sales people and very strange part was I ve got two people came from this company at different time and they gave me three different prices . but I needed have roof so I ve paid a lot of about of deposit with their contract signed . After 3 months they ve emailed me that they wanted cancel this contract so .If you dont want to have financial problem or any kind of problem DO NOT GO to to this company . Also they didnt send me the refund right a way . Something wrong with them . How come two sales people came to my place and gave me different prices . Also the two people gave me different tarts date .ODD . read more