I'm getting the runaround from this company following an incident that occurred on I-25N, about 12…read moremiles out of Fort Collins, on 8/19/20, while I was traveling cross-country. I was driving in the left lane, and a Long's Peak Landscape truck and trailer were in the right lane. In a bumpy construction zone, a rock flew from their vehicle and struck the hood and windshield of my car, causing damage to both. My daughter was in the passenger seat, and she was able to grab some photos quickly, before the truck exited the freeway. One photo clearly shows another loose rock on the trailer. Being in the left lane, I wasn't able to follow the truck off the freeway, but I called the company at my next rest stop. The very kind receptionist assured me they would take care of the damage, and she asked me to send photos and full information, which I did immediately. They asked me to get a repair estimate, which I provided to them after I arrived home in CA. After 2 weeks passed with no response, I reached out again and was told to file a claim with my insurance company, which would then work with their insurance company for a resolution. Three months have now passed. My insurance company has been reaching out repeatedly, and Long's Peak has refused to put them in touch with their insurance so we can resolve this. My insurance company says there's nothing else they can do if Long's Peak won't cooperate. Now I am faced with living with the damage to my 2 year old car OR paying the $1000 deductible to get the damage repaired myself. Long's Peak Landscape was irresponsible in operating a vehicle with loose rocks on it, on public roads. I'm contacting an attorney to see what it will take to get this settled.

Would really like to give a negative 5 star. Brad came out and we talked about what I wanted. I…read morewanted new weed barrier in the rocks. He talked me into this "wonderful" spray and I wouldn't have weeds for 2 years. Well guess what? WEEDS I wanted a sprinkler system assessment, he said ok and they would do that and turn on the system for season. I needed some other stuff done as well. I asked that they let me know when they were coming, nothing. They supposedly came and did stuff when I wasn't home. They started up my sprinkler system but I still have not gotten the assessment. I do not recommend this company at all. No follow through and I think they don't do half the stuff they charge for. NEVER AGAIN For some reason it says I"m in San Francisco but I'm not, I'm in Firestone.

These guys were great in every way except for getting ahold of Sam after the work is done. I had a…read morefew questions about sprinkler placement as well as quoting some additional landscaping after spending $60k with them. I haven't heard a word in text email or call from Sam since our last check cleared. Again, great work, but very strange that there's no support or follow up, so beware of "warranty" support. Thankfully we haven't needed it but it would make me hesitate to recommend these guys to other folks.

Sam was very prompt, personable and professional to meet with. But once the work was done, the…read morequality and workmanship was shoddy in a number of areas. He claimed he would send people back out week after week to fix issues (and collect MORE money) but never did. They were slated to do both my patio and build a pergola, but after the patio was done I had no interest in in letting them build the pergola. And good thing - the eventual replacement I found did fantastic work, at HALF the price of Sam's estimate!! Here are some of the issues; 1. I have a sprinkler head that feeds a drip system. I told him day 1 it was very important NOT to cover it. He said ok, and so crew moved the head over a couple feet... THEN COVERED IT ANYWAY!! Now if there's ever a problem with that head, I'll have to tear up the patio to get to it. His response? "It'll be fine." Seriously!! 2. It's a square space, but the paver stones were laid at a 5-10 degree angle?? Then the edges were cut perfectly straight at the ends, leaving an ugly unnatural finish in a very obvious place. 3. They rebuilt our bad step, but it was already cracked the day he finished. It's not even by the door to be stepped on, why is it broken already? 4. Polysand (the cement-like hardening sand they use to keep it together) was left splattered all over my house and screen doors and windows. I had to scrub the house clean, but the screens are shot. 5. The patio slopes in three or four different directions, but I'll allow the weird Broomfield soil and my original slab take some of the blame for that. After weeks of waiting for any contractor to get back to me in this overwhelmed market, I was thrilled to finally have someone to work with. But I would not recommend their services to a friend after this.

You helped my neighbor and came out quick! Pricing was reasonable and they did a wonderful job. We…read morewill be calling Mount Sinai for help with our trees in the near future!

Southern Brothers Services is amazing! Of the landscaping businesses I reached out to, JR was the…read moreonly who responded and he continued to be responsive throughout our first project. I initially got a bid for tree removal, plus sod and sprinkler for my front and backyard. I couldn't afford all of it, but JR couldn't have been nicer about breaking it up into projects I could afford. When the date arrived, they were on the spot! One of his employees had an emergency, so JR and his brother showed up. They were great: hardworking, conscientious, and communicated in real time about anything I needed to know ahead of time. I very much appreciated that they took some extra time to deal with a difficult cottonwood root system so it wouldn't come back. JR also set up my sprinkler for me and took the time to teach me how to manage it! He followed up by sending me a lawncare visual so I could get the best new yard possible! It's been less than a week, but my yard looks so great! I can't be on it yet, but I couldn't be more pleased and can't wait to save up enough money for Southern Brothers to come back and start their next project! Love these guys!

I contacted Southern Brothers about 4 weeks ago; JR promptly scheduled a consultation. He came out…read moreto my property, discussed my needs for lawn care, landscaping and maintenance services. He said he could not start service for about 2 weeks but would provide an estimate within 1 week. After not hearing anything from him for 2 weeks, I called and texted a couple of times. I have not heard anything back from JR. It's unfortunate - he seems like a good guy, hard-working, etc. - but it's simply unprofessional to not follow through on his commitments or to at least say that he is too busy for the job and close the loop with a customer.

Frank was great to work with. His team did great work laying around 2000 feet of curbing in both…read moreour front and back yards. We're extremely happy with the results. Excellent quality and value.

Good job. They gave me some recommendations that improved the project. Done in one day. I will…read morerepeat with them.

So happy we were referred to Deacon. Great pricing, easy to schedule and thorough job done. He will…read morenot recommend more than you need and works with you to save trees.

Purchased a tree with this company, started having issues with my tree such as dead branches, brown…read moreleaves..only had the tree 15 months. I found out the tree was out of warranty, sent emails and pictures to Deacon with no resolution, was told the tree looked healthy. Not one single leaf and still told the tree was healthy. Deacon then told me this was all due to my neglect when the other tree I purchased was just fine. Now I am stuck with a dead tree and money out of my pocket. Awful customer service. Deacons last email to me was so rude I told him not to come out to my house to look at the dead tree. I would go with another company.

They were incredibly prompt and professional. They maintained contact, got the materials ordered…read moreand everything finished incredibly quickly. The new roof is fantastic, can't recommend them enough!

very honest and transparent process. I am really happy with the service and responsiveness I…read morereceived.

We replaced all our back yard grass with a hot tub, fountain, and xeriscaping, and added some fence…read moreline trees. Dylan's team did everything except electrical. I'm very happy with it, and I'd recommend his team to anyone doing similar landscaping work.

Wow! I cannot rave enough about High Point Outdoor Design! Our project was completed today and I am…read morebeyond impressed by the professionalism, communication, and quality of craftsmanship! Dylan and his crew did an amazing job with my parking spot project!