Stuck with a flat in the snow with no spare. Called fast tire and they and hooked it up. Ronaldo…read moreplugged it in the snow in a few mins. Appreciate it fellas. Will def call again if I need some type of repair.

From the owner: Flat tire? No problem. Car won’t start? No problem. We come to you… FAST! Providing quality…read moreroadside assistance to the capital district of NY. Services include flat tire change, vehicle jumpstarts, fuel delivery, vehicle unlock, tire and battery sales and much more.

The last thing any of us wants to deal with is car maintenance, the time it takes, the obligation,…read moreand, especially in this economy, the drain on the wallet. But alas, we need our wheels to keep us on the road! I called around to several local shops, and there are A LOT, but for me and my vehicle, there was no need to look any further. Adirondack Tire & Service had the best price AND no wait. I was able to make an appointment, drive in, and they immediately took my car to the back and got to work. I honestly felt like I barely had a chance to open my book and sit down before they called me up to say it was ready! Okay, that's a slight exaggeration. But I'm used to expecting an hour or two at places like this. Not here. I was probably in and out in 15-20 minutes. Sarah, the receptionist, was an absolute all-star. Curly was funny, personable, and clearly knows his stuff. And now, Dominic... GIVE THIS GUY A RAISE! He made me feel like I was at a five-star, million-dollar dealership getting my Bentley serviced, and, for the record, I do not own a Bentley! Dominic was a top-of-the-line mechanic who took care of my car and made sure it was ready to hit the road for a cross-country trip. That kind of care gives you some serious peace of mind when you know you've got thousands of miles ahead of you. I truly love this place and will happily trust them with my family's vehicles. Not simply because of what they provide, but because of the service they give. Great price. Great people. Great service. You've earned a returning customer!

Let me start by saying that I live in California and my son who is living in Troy New York needed…read morenew tires so I made some calls and finally talked to James at Adirondack Tires 371 2nd Ave Troy New York, James took his time and went out of his way to give me the best deal possible knowing that I live in California. I closed the deal gave him the deposit and my son got his tires installed on Saturday November 8, 2025....I received better customer service over the phone than I could've received here in California, James deserves 10 stars

Very accommodating, price was right, service was very fast. For a set of four tires, seemed like I…read morewas out in less than 20 minutes (I had an appt).

They give fair competitive pricing, quick service and don't gouge you for fees and things you don't…read moreneed. I'm a repeat customer at East Coast having put tires on two cars and an RV. I've also recommended them to family members.

Dear Mavis discount tire crew,…read more I just want to say everyone there was exceptionally kind, resourceful, informative, and helpful. A special shout out to Chelsea front desk, Thomas, Gino the mechanic and Julian the manager. It was two days before Thanksgiving, we had just driven three hours to pick up my son from college and our starter died. Our car insurance had the tow drop us off at Firestone across the street from Mavis. Firestone said they had a full waiting room and it would be four days before they could even touch our car. Mavis was across the street, they also had a full waiting room, the mechanic kindly walked across the street, took a look at our car and gave us a few suggestions, that not only saved us $$$ money and they got us up and running in less than two hours. In addition, the crew organized to stop traffic while they and my sons pushed the car in neutral across the street, from the Firestone lot to the Mavis lot. If that is not full perfect customer service I don't know what is. We are so thankful to the Mavis team, I was able to get my family back home in time to make Thanksgiving dinner.

Horrible, just horrible. I had a great experience a few years ago with getting a flat tire…read morereplacement. However this time it was a horrible experience. I came for a wheel alignment & I was told to come back in two hours because they were busy, it was cutting close to me having to be at work but I said okay. I then arrive & was told to come back in the morning, while I watched them pull someone else in for service. Never coming back.

The only place in Troy that inflates nitrogen in tires, which is great! And they have a large…read moreparking lot too. Their service is fast, I brought my car in around 1:10pm, they inflated the tires and I was still made it to the 2pm class^^

I got my rotors and brake pads "replaced" a year ago. they are already really bad and i am getting…read morethem fixed by another mechanic and this mechanic is telling me how it seems like nothing was fixed or replaced. Nothing was greased and the rotor is ceased on the wheel hub. The brackets and back of pads or really anything with the rotor or brake pads were greased. They did a half assed job and they over change if you don't know anything about cars especially if you are a female.

Mark and his team do an amazing job. They will always give you a fair and honest estimate. Work is…read moredone on time and if possible, has helped out in emergency situations to expedite work on our cars.

Service I can count on to be well done, honestly and above board. Never a push to do unnecessary…read morerepairs and always done right the first time. The owner is a very knowledgable mechanic who makes sure everything is done right. I still drive our cars there even though I moved away from Troy years ago.

Brought my car in for a serpentine belt issue. Turns out they said it was the alternator and the…read moreair conditioning compressor, as well as the belt. Charged me $2700 to fix it. Picked it up on a Tuesday, and by Thursday I had the exact same issue, which then caused the engine to overheat. I had to take it back to get it fixed AGAIN. They tried to tell me it is normal for a large repair to have issues, which is a way to gaslight me, when they should have fixed it right the first time. I have been to this location before. Once it took over 3 hours to get a simple oil change, which I had an appointment for. When I complained about them taking so long for something I could have done in 30 minutes somewhere else, they then tried to upsell me with major repairs, that I didn't need or have done. My partner took their car there for an oil change appointment and was told that they didn't have time that day, although they had an appointment, and seemed surprised they couldn't leave it overnight for a 30 minute procedure. If they didn't have time, they should have called before the scheduled appointment to see if it needed to be rescheduled. I have felt that they talk down to me, as I appear female, and have issues that my partner has not had. They are sexist and act like I know nothing about my car and think that I will just buy anything they suggest.

TL;DR: I didn't have a perfect first experience here, but they made it right -- and I'd definitely…read morego back. I brought my 2010 Mini Cooper to Firestone Troy after the A/C suddenly stopped working and started blowing hot. I'd tried recharging it myself but got an overpressure reading, so I booked the soonest appointment I could. The staff were friendly and suggested adding dye during the recharge to check for leaks, which seemed reasonable. A few hours later, they let me know the compressor wasn't working and offered to run further diagnostics for an added cost. What caught me off guard was that they'd already completed the full evacuate and recharge -- even though the compressor wasn't engaging. I was told it had been necessary to identify the problem, but later realized that wasn't accurate. In the end, I paid $341 and left with no resolution. If the story ended there, this might have been a 1- or 2-star review -- so I encourage anyone who's had a less-than-ideal experience to follow up. In my case, given the chance, they absolutely made it right. I reached out to Firestone's corporate office via their website to share what happened. Since the service included a performance check, I felt the compressor issue should have been caught before moving forward with the recharge. Fortunately, my message was passed along to the right people, and TJ, the store manager in Troy, reached out to me directly. After I explained that I'd eventually traced the issue to a blown fuse, he gave it some thought and agreed a full refund made sense. I stopped by the shop later that day, and he credited my card on the spot. He also mentioned that he'd used the experience as a training opportunity for his team, which I really appreciated. Things don't always go perfectly -- but how a business responds matters. Thanks to Firestone corporate looping back to the branch, and TJ's professionalism and willingness to make it right, I left feeling heard and respected. I'd absolutely return and now feel good recommending Firestone Troy to others.

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

Stopped in looking for a particular set of tires. Nick said he could have them in the next day…read more He called me in the morning to set up an appt for that day. I brought the car in and I don't think it was more than 20 minutes before it was done.

You can't believe they charge $20 for only fixing the back tire flat, that's completely ripped off,…read morenever go there for any services, you can have any service just a mile far from this at a less cost.

Tire replacement. Thank you LaBarge's! I was squeezed in when other auto centers were too busy…read more They handled my problem efficiently and had me on the road in no time. The building has the feel of my hometown mechanic and the issue was handled as it would have been at home, right down to the product manufacturer. The price was certainly comparable and really a bargain because I didn't wait a week for it.

I've been a loyal customer since I moved to Albany eight years ago. The service there is always top…read morenotch. I've made appointments, called with no notice and just dropped in unannounced. The staff there is always so friendly and very helpful. I feel confident and safe driving after they have worked on my car and tires. I've got my whole family now going there because I've had only positive things to say about them. I'd highly recommend them.