This is an outstanding company! I needed to have my carpet cleaned before placing my condo up for sale. A representative from a carpet installation company quoted me over $2,500 to have my carpet replaced! He assured me that the stains on my living room carpet could not be removed. I was not willing to pay that much money, so I decided to search for a good carpet cleaning company instead. I came here to Yelp and, thanks to all of the positive reviews for Gemini Carpet Cleaning, decided to give them a try. I'm so glad I did! Scheduling an appointment was a breeze and Dana was very friendly and professional. On the day of the cleaning, Dana and his sons arrived right on time (actually 10 minutes early) and immediately started working. He told me they'd be finished in 35 minutes, so I went out to run some errands. About 30 minutes later, Dana called to tell me that they were finished! When I got back home, I was SHOCKED at how clean the carpet was. All of the dirty, black, 4-year-old stains were completely gone from my living room floor. I was just hoping to have the stains lessened or faded, so you can imagine my excitement to see my carpet looking brand new. Not only did they do an outstanding job that far exceeded my expectations, but the price was extremely fair. If you're looking for someone to clean your carpet, do yourself a favor and call Dana. He's a great guy, and I like the fact that this is a small, family-owned business. read more

My dog had a little thing that I call "soupy poopy" this past weekend and got it all over my carpeted hallway and bedroom. I called Gemini Sunday and we scheduled an appointment the first thing in the morning. Seeing as though I live in a busy area and he was coming in during rush hour, I wasn't surprised that he was late. What I WAS surprised by was him calling me to let me know that he was running 10-15 min. late due to traffic. Kudos for that. I've had appointments where there was no courteous action taken to let me know of a later arrival time. After he came, he greeted me warmly and got straight to work. After about 30 min., he was done with disinfecting, cleaning, and deodorizing. He also recommended cleaning solution to deal with stains that's appropriate for my carpet. My WHITE carpet looks great - can't see the stains. I was expecting to see remnants of my dog's butt graffiti but there was none. Bottom line: I'm using them again for my carpet cleaning needs. read more

If you're looking to get your carpet or upholstery cleaned, this is the place to call. I recently called Dana to get my sofa and loveseat cleaned and I was extremely happy with the results. Dana and his son were finished within 30 minutes and he gave me some great advice on getting hair off the couches ( I have two cats who love their couch)! They are also very personable and professional and a delight to do business with. On a side note, the day that Dana came, they were doing street cleaning on my block. Another company or person might have bee annoyed or rude about having to drive around looking for a parking space. Not Dana....he was gracious and said they would be right back as soon as they found a spot...very nice! Oh and last but not least.....the price is very affordable....he's not going to try and charge you astronomical amounts to have your work done. This is the place...call...you won't be disappointed! read more

I called on a Thursday to make an appointment and they were able to accommodate me that Saturday. Dana and his two sons showed up on time (they called a few minutes beforehand to reconfirm) and immediately got to work. They were all so pleasant and friendly (we talked about diets and drinking green smoothies) while still being incredibly efficient. My carpets had a few mystery stains (I just moved into a new condo) and they were able to remove most of them along with years of grime. After the cleaning, I was able to salvage the carpeting in two of the three rooms that I thought I'd have to replace. One room was beyond salvation but it was really due to the nature of the stain (wood stain had bled onto the carpet and had been left for God knows how long) and not to their cleaning services. I would recommend Gemini to anyone looking for carpet cleaning. The price and quality can't be beat. read more

I just used Gemini Carpet Cleaning and all I have to say is that I was thoroughly impressed. Dana was very personable on the phone and answered all of my questions. He was five minutes early and got our large dining room/living room areas, stairs, hallway and 2 bedrooms done in an hour and half. The carpet looks a ton better and he was honest with me that a few of the stains (they had been there for quite a while) were not going to come out with the 3 different methods that he tried. They are definitely much lighter but he was honest with me, which I appreciate. If you have any special needs, he takes them into an account. I appreciate the service he did and will definitely be using Dana again. He is personable, very affordable, efficient, and most of all does great service! Highly recommend! read more

first off do to the fact that i have two cats i have to keep a clean house. now i will say that it is hard to mask certain cat odors, due to the fact that pets lay on beds and couches. so when i needed a good cleaning of my carpet, floors and couch i called gemini carpet cleaning. dana has great customer service, he knew exactly what to use to get the job done . he was sensitive to my pets and did not use harsh chemicals. he was on time and did such a good job that when people come over if they don't see the cats they will not know that they are there. he also was able to remove that pesky cat hair off my couch at no extra charge! so please to all the pet parents, use gemini carpet cleaning service!! its priced so reasonably , and its environmentally friendly,you wont be mad that you did read more

Dana was referred to me by a friend who had previously utilized Gemimi's services and had great results. I shopped around for rates and also for scheduling as we were moving in over the weekend and I wanted the carpets done ASAP. Dana came last minute on a SUNDAY morning to clean two large bedrooms and he did an AMAZING JOB!!!! There were previously two large spots that I was sure no one could remove, and Dana got them out in no time. I didn't realize my carpet could actually look like new again! Not only was it great service, I felt his pricing was reasonable and his quality and promptness were very commendable. There's nothing I hate worse than having a window of 2-3 hours to wait for someone to show up. Dana got there right when he said he would. I highly recommend this guy! read more

I cannot say enough on how satisfied we are with the work that Gemini performed on our home. 7 rooms, 17 steps, and a hallway were cleaned to perfection. Dana Gill, the owner of the company, personally came with his crew and ensured that 100% attention was given. Two of the 7 rooms were soiled with stains that I thought would not be eliminated. Scrubbing on their hands and knees they were able to remove the spots. I will definitely remain a loyal customer to Gemini Carpet cleaning and will schedule every 6 months with them.. Let me also inform u that they are very reasonable in price with no hidden costs. Kudos to Dana Gill for establishing a reliable service to us that still value good carpeting in our homes. One more thing, I am in Northwest Indiana and they come out this far. read more

We just moved into a new townhouse. Unfortunately, the previous tenant tracked a lot of mud on the carpet when they moved out. And our movers also added to the dirt when they helped us move in. We called Gemini Carpet Cleaning the day after we moved in, thinking we would have to schedule an appointment a week out. But Gemini answered, saying they had availability that very day. They arrived very promptly and got right to work. There was quite a bit to do; we had three flights of stairs plus three rooms. But they worked fast without compromising the quality of their work. All the mud was virtually scrubbed out. Overall I was very pleased with their work, and would hire them again. They put in honest work and stand behind their results, and I highly recommend the service. read more

Great service fast! I just moved into a house that was riddled with pet stains and smells, then to add to it I have two dogs of my own. It was awful! I called Gemini cleaners and they arrived with in few hours the same day and did a magnificent job. I was at work when they arrived and paid in advance so I was even more surprised at how well my carpets looked when I returned home. To add to it we were having water issues at the time so the guy had to bring his own water. He didn't even think twice about trying to reschedule or complaining. He just said "no problem I'll bring my own water." Excellent and professional service. Great job. He even called me afterward to recommend some stain and odor removers for the future. I will be calling him again! read more

My mother, Jillian, has carpet issues. Or rather, her adorable little maltese Peppermint has some issues with "aim," and has therefore been known to miss the pee pad. SO, she needs to have her carpet cleaned pretty regularly. She'd been going with one of the big services, but just wasn't happy with their work. She called Dana Gill at Gemini Carpet Cleaning, and has been using him ever since. She says that Dana is very nice, takes his time, and best of all does an excellent and very thorough job of cleaning her carpet! She says that not only does the carpet end up cleaner when he does it, but it also dries faster than with the other guys. Dunno how he does that, but it sure does make the room usable again sooner. Highly recommended! read more

It took me a while to decide how I felt about Gemini. The man who came out was on time, polite and professional. He offered a lot of unsolicited advice. That is how some men talk to women, but, still, I was kinda annoyed. When I saw how much cleaner the carpet was, I released my annoyance. He cleaned a very dirty carpet very well, although I think his price is higher than a lot of carpet cleaners who offer to do twice the job for half the price. I haven't used others, so I don't know if they do the job better. I mean, he cleaned the heqq out of a dirty @$$ carpet. The only caveat I offer is that he does not guarantee stain removal. So, if you have a big, ugly stain, you might need to try another cleaner. read more

This was the 2nd place I called for a quote, however the call felt very rushed and there was lots of noise in the background. I'm not sure if he was at a client's home, but for me it didn't work well. The other place I called explained what the service entailed, in this case I had to ask. I'm sure they do great work based on the other feedback, however I really value service and patience when it comes to allowing someone into my home to do work. My suggestion: Allow calls to enter voicemail while you're working, or prewarn the potential customer that it's noisy in the background because you're at a job site, or invest in a call-forwarding receptionist service like Regus to answer your calls while working read more

Dana, the Gemini guy, was able to remove stains from an area rug that two previous carpet cleaners were not able to remove. He took his time and tried various things until the stains were gone. And, the stains have not returned. He also did our front stairs, three floors worth, which were filthy. They came out very very clean. When he was all finished, he sprayed some deoderizer. It smelled kind of like powder. If you are sensitive to smells, you might want to ask him to skip the deoderizer. Otherwise, it smells pretty good and lasts for a while. He called to confirm and arrived right on time...even though I was all the way on the far north side and he was coming from Hyde Park. I definitely recommend him! read more

Dana and his crew are the best! I have used other carpet cleaners, but no one has gotten my carpets clean the way him and his crew have especially for the price. Scheduling is never a problem. He works on Saturdays and Sundays as well as later in the evening in order to work with your schedule and carpet emergencies. Other companies I have used have made me wait weeks to have my carpets cleaned and have charged me significantly more for mediocre work. In his recent visit, when I told him I wanted my upstairs stairs cleaned, he told me not to do it. Now that is an honest man! I have referred many people to Gemini Carpet Cleaning who all feel the same way I do and use Dana as their go to carpet guy. read more

I have tried various services for cleaning my carpet so I am able to compare quality, price and service. I would say Gemini does a great job. Dana Gill, the owner is very professional, and reliable and does a good job understanding the customer expectations. I have a dog who has had constant accidents in my white carpet. Dana did a great job getting rid of all the stains. Also another way that I can use to compare his great service is the way he thoroughly cleaned my stairs. Other services that I have used in the past only clean the center of the steps, leaving the edges filthy making the steps look very uneven. I highly recommend Gemini. The price is right, very competitive to other services. read more

I give Gemini Carpet Cleaning my highest possible recommendation. I am very particular about the people I let come in and around my house. I am not a easy person to please when it comes to service was very impressed and pleased with the service I received. Dana (the owner) and his crew were punctual, knowledgeable, friendly, and professional. I have kids and its been a few years since I had my carpets done needless to say I had some very bad stains. I must admit that the carpets look great (better than I thought they would). They are good! They were very reasonably priced and I will use them again (for now on). If you want your carpets really clean and bright call Gemini Carpet Cleaning. read more

It is so wonderful to get great customer service. Dana, is very professional and does an execellent job on the carpet. It's nice when someone comes to your home, provides their expertise, without trying to gouge you for more money. He gets right to work, cleans up and most of all he is pleasant, It is not often that you can leave someone in your home, while you run errands, to do their job. Very trustworthy. If every business owner provided customer service like Dana our small business would flourish especially black owned business. Dana Thank you for an execellent job! I have recommende Gemini Carpet Cleaning to my entire HOA (Home owners Assos.) read more

Gemini really is where you should go for carpet cleaning--both for thoroughness and courtesy. We had a spot from where our old dog had urinated on the carpet multiple times in a short period. We had tried everything to get it out and, while there was no visible stain, the smell kept reappearing. Dana came out very soon after we called and was both thorough and efficient. The smell vanished. I was worried that it would reappear after the scent of the cleaning products wore off, but it has been gone for over a month. Dana is running a one-man operation, so you know you will get his professionalism and thorough approach. I highly recommend him. read more