I had an older desktop system that I was using for my business, which was having some issues (I…read moremean, it was eight years old, which in computer life is almost prehistoric). They ran diagnostics and confirmed that the system was "too old to upgrade". At my request they worked up an estimate for a replacement system that would do everything I needed. They then put the system together and I couldn't be happier. Highly recommended. Don't freak out if you can't find them at the address shown, they're in a kiosk location inside 888, an Asian grocery market.

Great support, smart guys - know their stuff. I've been a hobbyist for a long time but have gotten…read moretoo lazy to do my own repairs / replacements. Fair, honest and come to you.

Update to my previous review:…read more Well, I have to say that this company went to great lengths to make me a happy customer! After calling and complaining about my iPhone that was returned to me and wouldn't even turn on, I received a call from the company asking if I would please send my phone back in for someone else to check it. I was told that if they determined it could not be repaired, they would send me another iPhone at no charge. So I sent it back and in a few days received a call saying that my phone could not be repaired and a replacement would be sent. About a week later, I received a new working phone! It took a good bit of time, but in the end, Iresq went out of their way to make me a satisfied customer. I'm very pleased and would use them again! The next time my phone goes for a swim, I'm sending it in to them right away!

This company would not give me a refund for work never completed. They require prepayment and when…read moreI decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!

Zach was absolutely incredible from start to finish on my new PC build. From the very beginning he…read morewas great about answering any questions I had and helped educate me about my new machine. Communication was great; he kept me updated through the entire process. Turnaround was same day for a brand new custom PC. He asked questions to understand exactly what I wanted. He made suggestions that helped save me money while also getting me powerful, quality parts. 100% will be going back with all future tech needs.

Outstanding job! Highly recommend all there services! Zachary is very smart and handy.read more

I am one of those guys who thinks he can do anything as long as you watch a youtube video of it…read more I own two computers. One a MacBook and the other a PC. When the macbook, which is nearly 9 years old started lagging and needed new ram, I bought it and install it myself. Now I wanted to up date the PC. While the MacBook was easy, the PC immediately crashed. It took 10 minutes to get to the operating system and then it couldn't find Windows 10. Had I screwed up my computer? I immediately thought of Geek Squad at Best buy. There was a store down the street and they were reputable right? A minimum of $85 + parts. So I found these guys on Yelp, free estimate yaay! I took it to their shop and the repair guy quietly listened to my story and then told me he would not repair my PC. I asked why. He said: "You obviously know how to install RAM. You bought some bad RAM, remove it and return it. Once you remove it, it should go back to it's old self." I went home and did it and lo and behold it started working fine again, new ram on order from Amazon. Direct Computer outlet could have charged me, but they were honest and upfront. This is service you don't get anymore, as everyone has to hit quota numbers now. If you have a PC and want an honest assessment, I suggest these guys.

I'm a new customer found out about this little Gem* because i was looking for an older operating…read moresystem and they were the only ones who could help me out with it. The Guy's name is Phil and the nice, sweet lady that works there with her little adorable child were awesome they went far and beyond' what any store would normally do just to help and please their customer' I was impressed after buying the first laptop. it was blazing fast! faster than any computer we had so I came back to them and asked for two more computers... and then just recently a few days ago I just came back to get two more! laptops. if you don't believe me, you can ask me or leave me a comment and i will even provide anyone with my personal phone number to verify I'm a 100% real customer and person. i can also provide pictures of my laptops as well. I loved all my computers and extras'' that i sent them some pizza' in gratitude because I am so thankful' for what he Phil and they did. THEY DESERVE IT!

I went to look around cause I'm building a pc in a few months, Dylan was amazing! He even printed…read moreme a build list and told be where to get the best prices on places like Amazon. I can't wait to build this awesome pc!

Denied AppleCare Service for Following Apple's Security Policy…read more Today, I went to the Overland Park PC Microcenter after making an Apple care appointment for an AppleCare+ covered device. Find my was disabled and the device was backed up. Micro Center refused to repair my iPhone under AppleCare because I would not disclose my personal passcode. They were preparing to write this on a post it note attached to the device. Apple's official policy clearly states: "Never give your Apple Account password, device passcode, or account security details to anyone else. Neither Apple nor Apple Authorized Service Providers will ask for this information." It's unacceptable that an Apple Authorized Service Provider would deny AppleCare service because a customer follows Apple's own privacy and security guidance. Customers should not have to compromise their personal security to receive AppleCare service. If you provide your passcode, that provides the technician access to banking, passwords, and other private information. For example, a person could potentially Zelle themselves money from your app. I declined to provide my personal iPhone passcode and the tech declined to service the device. Note that this information is not required by Authorized Service Providers to service the device. I later went to an Apple Store and they confirmed that this information was not needed.

Robert is great! I'm technology challenged and he's always so patient with me. It's a pleasure…read moredoing business with him!

My wife called this company, and the tech came over. They apparently were at the home and worked…read morefor 45 min. During this time, this "tech" said that my wife needed to get an external video card, then showed her a GT 1030 on Amazon. When I got home, I removed the graphics card in her computer, and put it in mine, it worked fine. She texted him, and told her that there was no way I was able to do this, as the video card is soldered in. I looked at the picture she sent me, and it looks like this tech was "testing" off of the onboard video card, and he pointed to the back of the computer where a graphics card would go. Somehow in the hour that the tech said he looked at her computer, he somehow didn't look at the entire glass side of the computer and didn't see there is already a GTX 4070 graphics card in there. As she was asking more questions he sent back, "I can see that your looking for a way out / to not to have to pay for my x1 hour service call x2 Comments... I don't care who you would have called / no one would cary every possible video card to be compatible with every PC. 2nd / At this point 1 am simply going to 'wave' my x1 hour minimum fee, so you can find somebody else to troubleshoot the problem... Good luck and hope you find a solution to your PC's video problems..." I've not had a service person be so rude, after not even trying to do their job. There is a difference between looking not pay for something and getting what you pay for. I ended up taking my wife's computer elsewhere. They were able to diagnose that the motherboard was bad, replaced it, and everything was working by the next day. I will not ever be bringing my computer to this company, and letting anyone I know, not to do business here.

As an owner of a software company, I can usually handle my household's IT needs, but when the wifi…read morereception/speed on one of our home laptops suddenly went to sh#* one day (during the pandemic), I figured I'd better call in a professional STAT! Doing a quick search on Yelp, I filled out a service request and Jon @ KC Super Tech responded within 2 minutes. He "risked his life" ;) coming to my home the next evening and quickly diagnosed a faulty wireless network adapter card. He then installed a temporary fix (a USB adapter) to get the laptop wifi up and running while we waited for a new adapter card that had to be ordered. Jon finished the job with another "risky" ;) trip to my home to install the new card. Laptop is good as new! I'd highly recommend Jon to anyone who needs some IT help (home or at work). I'll definitely use him again if/when I get in over my head...

From the owner: Kansas City's Home and Business Technology Super Heroes. Computer Repair, Networking, VOIP…read moreSolutions, Surveillance, Point of Sale and more! On-Site and Remote Services Available.

We texted/called to ask about fixing our screen and battery and Adam was quick to reply back and…read moreeven said he could get us in quick within the hour. Not only was it quick, but it was affordable as well, phone came out looking good as new. Overall we are happy with the experience, service requested was done same day, would go back again for future devices!

First class service! Great prices! Adam fixed my phone while I waited. It took less time and cost…read moreless then original estimate. Very honest business!

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more