GCS has been a huge asset to our organization in terms of technical help, network infrustructure monitoring, and general IT department operations.
From the start, with scoping our projects to maintaining long running equipment, GCS has always been there to help. As time passed and there were issues with a server, switch, firewall or any applications that we were running in our environment, GCS's monitors were able to see the issue and the GCS technicians responded appropriately and efficiently to the issue.
GCS has even helped us deal with our third party vendors such as data centers and internet service providers, worked with Smart Hands to facilitate shipping equipment to and from data centers, and researched software requirements when needed to provide us quotes enabling us to make educated and financially sound purchases.
Additionally, I was always able to reach any level of contact for my needs at GCS from a NOC all the way up to the CEO.
Always friendly, professional and extremely knowledgable. That is the best way I can describe GCS Technologies! read more