Be truthful about your return policy. When I returned a set of rotors the gentleman working told me…read more"all sales are final". When I produced a receipt which contradicted his statement he told me "he was just kidding". Do not upsell your customers inferior products. I requested a lower cost set of brake pads, the gentleman working upsold me a different set. That set is squeaky still after a month of use.

Eric did a fantastic job fixing my car for me. He was very responsive and friendly. I've had it…read morerunning for a few weeks with no problems at all. He texted me back and helped me from the start, and only charged a nominal fee. Thank you so much! The store is clean and tidy, and has many car tools and accessories. If you're in the Erie area, check then out!

Want to take the time to recognize an employee because she is always helpful, patient, and deserves…read moreto be given a kudos. Every time I have visited, Katelyn has always been attentive to her customers. Irregardless of the number waiting in line, she gives her undivided attention to each customer and I think her customer service exceeds most in this day where we all can feel like just another needy customer.

I don't normally write reviews but when you are given misinformation that could be hazardous, by…read morethe General Manager no less, I feel compelled. I recently purchased a new 12 volt battery for my Rav4 Hybrid Limited. The hybrid is different than a gasoline only car - the battery installs back by the spare tire inside the passenger cabin. These AGM batteries have a vent hose to "safely release potentially dangerous gases, like hydrogen, produced during charging or over charging, preventing pressure buildup and potential explosions or fires ..". The general manager insisted the venting hose was to allow air into the battery to cool it and recommended I just drive the car with the hose disconnected. The reason this entire conversation took place was there are two different size batteries for my 2017 Rav4 Hybrid Limited - depending on whether the car has a premium audio system (Premium JBL Audio). The one they sold me is the incorrect battery and the venting hose connection is on the other side of the battery so the car's hose won't reach. I showed him the car specs from when I bought the car and he told me I didn't have the premium audio, too, although it clearly list Premium JBL Audio. Now I'm stuck with the wrong size battery and a dangerous situation.

Asked for a female quick disconnect 8awg…read more Guy puts me on hold. Comes back says female quick disconnect? I say yes. He says I have three in my hand. I say female quick disconnect? He says yes. I say heading right over. Get there. He looked up butt connectors. But he tells me he never confirmed to me that he had female quick connectors. He said he never responded. Let go over your ego bud. It's okay to make mistakes. Just own them.

I LOVE these guys!!!! I have tricky windshield wipers and they put them in for me. Today, I had a…read morebad headlight and bought a new one and Daniel put it in for me and patiently taught me how to do it myself!!! Also, a couple years ago, I'd asked my mechanic to put in the brightest bulbs possible. Yes, the Sylvania bulb Daniel picked out for me is a LOT brighter. You can REALLY trust these guys to steer you to the right product. They are warm, eager to help, and know their stuff! As a woman who doesn't know much about cars, they are a TRUE Godsend!

Our service today was Great! Ty was awesome! We had to adjust the time and it went smoothly. Ty…read morecontacted me on the way, was professional and polite. Gave me his card and cell phone. We will absolutely recommend Ty and All About Towing to friends.

Tyge was awesome at getting my car towed. He was quick to communicate and let me know when he was…read morethere and then educated me on different parts of my car. He was super quick to get the job done and very careful with my car. Would recommend!

Gino helped me test my expiring battery, find a new one, manually put in my virtual card number,…read moreinstall the new one, and he helped me tape up some loose, null wires I had to get them out of the way. Thank you!!!!!

Got a battery jump elsewhere and went to O'Reilly where Scott was the only staff person there as…read morethey were short handed. When another staff person was putting in my battery, she had trouble and even tho Scott was busy, he very graciously took a look for me and corrected what she did and got it in correctly. They were getting a LOT of foot traffic because Auto zone was closed and yet Scott was patient with every customer and got to me as soon as he could. Another employee told me they didn't have corrosion fluid to put on terminals, but when I asked Scott, he got some and put some on for me. Great customer service, Scott! Thank you!!

Sherrie helped me figure out that my alternator is my problem. I need to be quick; she informed me…read morethat when the alternator goes, it takes the battery down, too! Thanks, Sherrie!

Very helpful and knowledgeable for everything I needed. Clean place and easy to find what I needed…read morefast.

They take waste oil! Only was in for about five minutes but the lady was very nice. Took my waste…read moreoil away. Clean store and nice big parking lot. Location is wrong on Google maps so it took some searching.

Headlights for a 2019 Ford Escape. I tried to figure it out myself but turned to the store…read moreemployee for help because their sign said to do that. Employee asked if I had reflector or projector headlights. He would not/could not help me figure that out. "That's why we just sell parts", he said. I took my business elsewhere.

You can't make this stuff up. Called to be certain they had the items I needed. Emily says we have…read morethem and will put them under my name. Show up after my 40 minute drive and Emily doesn't have them and offers expedited shipping! Just ordered it on Amazon, be here between 4 and 8 am tomorrow. You try to give the local brick and mortar stores the business and this is what you get. Apparently your time and fuel costs are not valuable to cycle gear. This is my second bad review for these guys, it takes a lot for me to give bad reviews. I prefer to give good reviews.

Staff are always above excellent. Just today, I went in for a faulty headset speaker. Emily…read moretroubleshot it, and replaced it within minutes. I then inquired about an anti fog film for my visor. She found one that fit, and immediately applied it without having to ask.

We purchased a used 5th wheel today and had a great experience from start to finish. We were in and…read moreout the door in just 2 hours, which was impressive! Jimmy made the sales process easy with very low pressure and was extremely knowledgeable about RVs. Jared handled the financing quickly and efficiently (also finding us the lowest rate) and he was just as knowledgeable and helpful. Both of them made the whole process smooth and stress-free. We would definitely recommend working with them if you're in the market for an RV!

From researching the trailers, through actual purchase, this company made it easy to acquire the…read moreperfect trailer for our needs!

I have been taking my car to Coal Creek Car wash since I drove it off the showroom floor. Never…read morehave I ever had a problem! I have only done the self service. About 5 years ago I started taking my class B RV there too. It does a bit more $$ as there is more area to clean and it always comes out clean and shiny! I have been to car washes around the U. S. and Canada and I must say this is one of the better ones I have visited. Please keep up the great product and service you offer.

Very thorough car wash. Always busy so seems popular. One of the only convenient options nearby.read more