Asked for a female quick disconnect 8awg…read more Guy puts me on hold. Comes back says female quick disconnect? I say yes. He says I have three in my hand. I say female quick disconnect? He says yes. I say heading right over. Get there. He looked up butt connectors. But he tells me he never confirmed to me that he had female quick connectors. He said he never responded. Let go over your ego bud. It's okay to make mistakes. Just own them.

I LOVE these guys!!!! I have tricky windshield wipers and they put them in for me. Today, I had a…read morebad headlight and bought a new one and Daniel put it in for me and patiently taught me how to do it myself!!! Also, a couple years ago, I'd asked my mechanic to put in the brightest bulbs possible. Yes, the Sylvania bulb Daniel picked out for me is a LOT brighter. You can REALLY trust these guys to steer you to the right product. They are warm, eager to help, and know their stuff! As a woman who doesn't know much about cars, they are a TRUE Godsend!

Went in for literally one thing so you know I don't expect above and beyond customer service BUT I…read moreexpect to be at least greeted with a polite hello or something. Got none of that just an immediate "is that all? Cash or card?". This man was at least pushing 30 like have some common courtesy. I'm a cashier myself and I get it you might be tired from your shift, but its never that hard to hold yourself to a standard of being polite. Also he was completely focused on the customer next to me who was already being helped.

Lazy staff, horribly stocked shelves half the time, warrantees keep going away. Now a days…read moreeverything has to be ordered out and isn't in stock in stores anymore

I want to O'Reillys in Arvada and the guy acted so stupid so he got a bad review. So I came over to…read moreAutoZone and one of the guys came out and he helped change the bulb and he helped me with a few things. Yes, I would recommend this place

Young kid with the Edgar cut had an attitude he had to check me out. Didn't say one word and walked…read moreaway while I was paying. He's lucky I didn't decline the payment on my end and walk out with my purchase. Please train your employees to have respect and be professional while on the clock!!

Had bought oil and the top foil seal was already ripped. I didn't want to take the chance and…read morebrought it back to swap it out at another autozone. My Autozone down the street manager said swap it out they were just out of stock. So I brought it to this store with it in stock. Current store manager is an asshole. Watched him being overly nice to a woman. When it's my turn he refused to help me. Yeah dude I'm pulling some sort of oil scam. Asked what's up since the store down the street let me swap jusg out of stock. He said it's up to Store discretion. Fucking joke. Yeah dude I'm pulling an oil scam. People have shit to do thanks for being an asshole.

Wrong store auto zone at 128th and Colorado gets this review. Unfortuatley, I'm not sure how to…read moredelete it without the system leaving the one star with no review - so maybe you can forward it to the correct store: If I could give a negative rating I would, one star is way to generous. 12/24/2022 I went into Auto Zone in the morning to get a battery and have it installed. Jerimiah, acting like a Manager, said he was the only person there (even though I saw someone else) and ask me to come back. I went back that afternoon and Jerimiah told the guy in front of me that he would need to come back for a battery installation because there was a line, there were only 3 people in line at that point. Jerimiah started to help me buy the battery and then left me standing there to take a phone call. Alan then helped the guy behind me purchase 2 batteries. I then asked if Alan would help me since Jerimiah hadn't returned. I did see Jerimiah standing off to the side, not doing anything after he helped the customer on the phone, and he only came back once Alan was helping me. Alan asked Jerimiah if he would like him to do the install and then Jerimiah said yes, because he didn't know how to install a battery....Now there was a small line and Alan asked me to wait outside until the line was cleared, which I did patiently. Then about 5 mintues later, Alan comes outside with a woman and is looking under her hood. After about 10 minutes in the cold, I asked Alan if there was someone else who could help me - note, this woman was behind me in line, she should have waited her turn to get help with her car until the line was cleared, just as I was asked to do. Alan got a little snippy and said there is a line and he will get to me as soon as he can. I then went inside and asked Jerimiah if there was anyone else that could help me install the battery I already paid for and that Alan was helping a customer who was after me in line, Alan followed me inside and Jermiah told him to help me next. When I got home I filled out the survey and gave them a 1 - which again, is to generous. Monday morning while I was working someone called me pretending to be a Regional Manager and asked me about my experience. I told him I'm working but will take the time to explain what happened, after I explained, the man replied that what they should have done was told me to go next door and have the battery installed. I told him, no, what they should have done was helped me with my car before helping the woman behind me with her car and hung up. Auto Zone advertises that they install batteries and that is the only reason I went there. I waited very patiently only to have Alan flirt with the woman behind me and then talk nasty to me when I asked how much longer it would be - it was cold outside and I was before her. Note: She didn't purchase anything, she ended up driving off. Auto Zone Thornton Colorado and 128th - take care of the people who spend money with you and train your people so everyone knows how to install batteries.

Didn't have what I ordered in stock after saying it was ready. Messed up refund . Rude staff wanted…read moreme to drive 43 miles to a different store to get it . Last, rude , inept.

Has a great crew of pleasant employees willing to help you out. The 136th and Zuni Autozone is a…read moregreat store.

best salesman in town. always helpful. If the part is out of stock they get it I. Very quickly…read more They're all extremely handsome as well.

Had an interesting experience Thursday night, I was not so smart and accidentally filled my oil too…read morehigh. The gentlemen and manager there were extremely helpful despite them closing in 10 minutes. An employee stayed in the parking lot doing his best to help me with the situation which I truly appreciate. Overall the employees were phenomenal and the manager was great I wish I remembered their names but it shows a little bit of effort truly goes a long way. Thank you all for going above and beyond trying to help me out even after your shifts :).

I stopped in because I needed coolant for my car. The young man that helped me was incredibly…read morepolite, courteous, respectful, and helpful! He helped me find the right kind of coolant and explained why I needed it. He even offered to open the doors for me because I had my baby in her carseat with me. Hands down, best AutoZone experience I've ever had! Shout out to that employee, give him a raise!

The entire crew were very helpful and courteous. Bryce went above and beyond to help meread more

Purchased wiper blades and could not return without original receipt because they stated they were…read morenot a warrantied items...lol why would you take my number if the purchase was not tracked? Sooner or later it's business like this that will be no longer and more people will be out of work. Went to car and got receipt and made them give me cash back. Fire them all before you loose more business!!! The people here at this location do NOT care about customer service much less their own job. Not to worry it will catch up.

Dude helping us walked away to find our part and asssisted other 2 customers before helping us…read more Displeased by the quality of customer service.

Gary was super inviting when I walked in, helped me find everything I needed, and even came outside…read moreto assist me with with installing my purchases without asking. 5 stars all around for Gary who set the best example of how customer service should be!

I've had to get two replacement batteries for my 2016 Honda CR-V here, because I drive for Lyft and…read moredrive a massive amount of miles each year, and they've honored the warranty without fail. Robert, the tech who helped me today, was professional, efficient and friendly, getting me on my way with a brand new battery in just a few minutes. I've always gotten excellent service here and highly recommend it to anyone.

Wound up having a nail in my tire on the way to the store. Called ahead and they told me they could…read moretake me in for a patch job right away. Great customer service, free coffee and popcorn, and they quickly got it fixed up. Will definitely be back if any other nails pop up!

I've tried to talk to them multiple times about multiple projects on my vehicles every single time…read morethey're extremely rude. $1000 more than the dealership to do my brakes go somewhere else and save your time and money.