I've had my Lexus serviced by Ben several times. He's an awesome mechanic and very honest. I once…read moretook my car to the Lexus service dept and was given an entire list of things that needed to be "fixed". I took my car and the list to Ben. Turns out most of the repairs were unnecessary. Saved me a ton of money. Highly recommend Ben and his shop.

Ben is wonderful! My son was having issues with his truck and getting it started. We knew it wasn't…read morea battery issue. We didn't have the means to tow it to Ben so Ben was kind enough to FaceTime my son and was able to help with the issue. Ben was kind and knowledgeable! We so appreciate him!

Brought my car in and explicitly told them to check a tire for a nail. They told me there wasn't a…read morenail in it and gave me back my car with all the tires super low. I filled them up the next day. More leaking. Took it to Big O' Tires and they found the nail right away. Shame and loss of money

Last option service go literally anywhere else if possible. 11/11/25. This service is repulsive the…read morestaff is rude and generally lack hospitality.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

Beware of Les Onorato he is a crook. He install a steering…read morecolumn in my 1970 bronco I found he it was installed with two little screws it moved all over. He charged me to install 5 shocks he only installed 4. He ask to put in a EFI it never worked I found the fuel lines sitting on the exhaust. We replace water pump it leaks. He got into the transmission it leaks at the gasket. He installed linkage to trans it down shifts on its own. He did the brakes driver side locks up while the others do nothing. He installed a old EFI USED The wired he installed all loose sitting on intake. I had my bronco covered cause the seats were in mint condition. He left it out with out it covered the seats are ruined. I went back over and over trying to pick ok up when he called to say it was ready but every time I went it wasn't at all. I paid for all the work upon completion until the EFI. He demanded money order or cash. He said if I put it in a money order to put it in his mom's name. He said he would not release my bronco unless I paid I. That way even thought I paid cash for everything and even paid cash for the EFI unit and told him I could pay cash for balance. I ended up involving the police. I had them on site to help scare him so I could pay it off and get my Bronco.

Les at Onoratos took #1,700 cash from me and did not fix my car…read more In Oct. 2024 I took my car to Les to have the air conditioner fixed. He said he would give me a huge discount if I gave him cash. I gave him $1,700. I took my car back to him 7 times in the last 6 months. Several times he kept it for 2 or 3 weeks with the promise that it would ve done tomorrow. Each time I picked it up he said it was fixed. (It was not) The last time I took it to him 3 weeks ago. He asked me to bring it in the morning, but when I got there he was not there. 3 more times that day he broke appointments with me. I told him I wanted my money back. He swore at me and told me to get out or he would call the police. I went the next day and again he screamed at me to get out of his shop or he would have me arrested. I am a widow and money is not easy to come by. I have since had it fixed and the parts he said he replaced had not been replaced. Super bad business man

Can't say enough nice things about these guys! They do good work and don't use sub-par parts. I had…read moreac work done and they were great to deal with and were on time and budget!

Another pleasant surprise, right here in my little town of Firestone! Honest repairs for a great…read moreprice. You are sent a detailed report (broken down by area of car), with images of who is working on the car, and what parts of the car are being considered for repair, and color coded as to what needs to be repaired or not (green, yellow,red) Work done on time, friendly staff and knowledgeable, not out to over charge or over work. We will be back!

Joe gave me a very easy to understand diagnosis of my vehicle and politely informed me of what i…read morecould do with my vehicle. Didnt even charge for the diagnosis which was very pleasant to hear given my current situation

Joe is extremely knowledgeable and was very transparent about the repairs that were needed. He took…read morethe time to clearly explain what happened and made sure I understood the issue. He squeezed me in on short notice, was very fair on pricing, and made the whole process stress-free. I couldn't be happier with the service and will ABSOLUTELY be going back to him for future work.

Went in with burnt transmission issue. Figured needed to perform a R&R. Diagnosed, decided to flush…read moretranny and replace filter. Runs great, better than ever. Saved me $5K.

Amazing quality of service, great value, and is able to solve all our vehicle problems! Clean…read morewaiting room, excellent service, best in town!

I have to agree with Joanne T. These folks are very unprofessional. When the lady stated that she…read morewas tired of being yelled at, I had to think, "Maybe you should ask your husband/co-owner to stop yelling at you". We, as the customers, were not raising our voices. We simply stood our ground. Unfortunately, our interactions with them are over, but the legal ramifications are just starting.

Always have been very friendly & compassionate. They explain the issue & walk you through how they…read morecan fix it. Even give options of what needs.to be done 1st etc. if you have to take it in bits. Worked with payment plan! Thank you both for everything you did for me & taking care of my Son's van at the worst time in my life. I will never forget your compassion. Their pricing is comparable to other shops, but I believe they care more & truly want to build their clientele with integrity & honesty. sending a friend your way who needs some truck work done. She will probably call today. I would recommend these guys to my best friends!!!