I had tried to competitor looking for a John Deere oil filter. They wouldn't help me unless I had a…read morepart number. The clerks here look things up for me and found what I needed and help me with my transaction.

my wife waited over 10 minutes for help she finally left. 2 months later i go in and left within…read more10 minutes no help again. went to o riley. no more auto zone.

It begins at Advanced Auto Parts on 30th in Boulder. I was there on Sunday morning and the place…read morepositively reeked of B.O. Either someone had mopped with a bucket of B.O. water or the confrontational tone sales clerk was the source but it was noxious. They had Ozium for sale and I was tempted to buy some just to spray it in the store. After being given the wrong brakes by the clerk that was more concerned about her phone conversation than double checking the part number she was selling I was in for a big surprise. After I had everything taken apart I was pissed off to learn that the clerk had given me the wrong part. People make mistakes, I know, I've made plenty, but not because I just didn't give a shit reeking like B.O. . I was lucky to be able to borrow a vehicle and even luckier that Napa was close by the shop I was working in. Patrick helped me out, double checking the right parts, and I even bought some Ozium there to bring with me when I return the wrong pads to the stinky Advanced Auto Parts. Must include that normally AAP is a good experience and I get the right parts no problem, I blame the clerk. She didn't give one flying fuck and stank like Really stank like B.O. and had an attitude like it was my problem if I found her stank offensive. So Napa was great.

They charge THREE TIMES more than King Soopers for wiper fluid. (Yes, the basic blue stuff.) Tells…read moreme everything I need to know...

I went to the store today to buy an oil filter for a John Deere riding mower. There was no Internet…read morefor my phone so I asked the clerk who told me he could not help me whatsoever without a part number. I put everything else I had on the counter and walked out. I've had good luck before in the past but horrible this time. I went to AutoZone and they went out of their way to look things up for me I got much better customer service at AutoZone

Been in here a handful of times before but never again. Their employees are kinda useless. They…read moredon't respect your time or what you're trying to do. They force you to sign up for an account before buying something. They make a mess of your containers. Just drive the extra distance to go somewhere else. Autozone doesn't have these issues btw.

My family and I were traveling through the area and were recommended to go to this business from…read moreNapa auto parts locally for a couple suspension parts. Sign on the front said "due to short staffing today we are closed for retail" called on the phone and they directed me to another local business could not even sell me two small parts...super disappointed.

I went in today and had horrible service, brought a large list of trailer supplies I needed and was…read moretold they don't carry any of the items I was looking for... we are talking nuts and bolts! Told my friend that sent me to them that he's nuts for sending me the recommendation.

My 2015 Lexus recently developed a problem with the RF door in that I could no longer open it from…read morethe inside. After fiddling with it myself, I finally drove down to Stevinson Lexus, a not-so-fun drive down Hwy. 25. When I arrived, I was promptly greeted by several people telling me that a Service Advisor would be with me soon. Sure enough, before too long, Scott Sloane showed up to help. Scott has 20 years experience in his field (!!), so he was quick to get to the point. Eventually, he walked me downstairs to speak with the mechanic, Jacob. Jacob showed me the problem with my door. Although unable to explain exactly WHY the problem occurred, he was able to fix it, permanently. Scott applied a discount for me, and managed to keep my cost down to what I felt was reasonable, and my car is once again working well. As much as I hate the 80-mile roundtrip freeway driving, I will not hesitate to do it again, should it become necesary. (By the way, a local garage offered to fix the problem for "up to" $1,000!)

Had a slight problem and Dwaine was eager to solve it! Love…read morethe very tall ceiling in a huge waiting room.

Josie has been nothing but amazing. She helped me with some codes due to my check engine light…read morebeing on. Provided great feedback. Patrick helped put in a new battery for me. Super kind and provided some additional details about some issues I have with our car. Everyone at this location is kind, helpful and knowledgeable. I won't go anywhere else. Thank you.

Tribute is buttoned up and beautiful. Had a blown fuse for the fog lights and can't say enough…read moreabout how awesome Gabriel Garcia at advance auto parts was for helping me identify which fuse and then helping me replace it. I'm writing them a five star review this evening. Thanks Gabriel!

Well, this is a first for me. I've never given a positive review when I did not purchase a product…read more I was doing a comparison between apples and oranges, Toyota and Honda. Sandra, my sales specialist, was STELLAR. She and her management did everything possible to get me into the vehicle I wanted. I really liked both vehicles. I really liked both sales associates. The ONLY reason I did not purchase from her is that the Honda dealership is 30 minutes walking distance from my home, not 30 minutes driving distance from my home. I work an overnight shift, and when I take my vehicle in for servicing, I just drop it off, go home and sleep, and pick it up again without having to wait for a shuttle service to take me there and back. That is the only reason I selected to not buy with Sandra and Toyota. Anybody living north of the Denver metro area, please go see Sandra at Stapp Interstate Toyota. She will do absolutely everything that she can to get you into the vehicle of your choice. I'm just sorry I'm not independently wealthy and could afford both vehicles. Thank you for everything, Sandra.

I brought my 2025 Camry in for a TPMS malfunction warning on what should have been a relaxing…read moreSaturday morning. Instead, what followed consumed my entire day and left me frustrated, out $199, and completely let down by a dealership that had every opportunity to make this right. From the moment I walked in I was informed of a $230 diagnostic fee with no guarantee it would be waived -- even though my car is still under full factory warranty. The stated condition was that if the cause turned out to be something outside of warranty coverage, the full $230 would stand. When the service advisor came to the waiting area to ask about my tires, I mentioned I had recently had a winter-to-spring tire swap done at Discount Tire. She surmised on the spot that Discount had not properly reprogrammed the sensors and that because the cause was external to the vehicle, the warranty would not cover it -- but she would reduce the charge to $199 plus tax. No negotiation. That was simply what I was told. When I checked out and asked the service advisor what the $199 was for, her entire response was a single word: "Labor." No elaboration. No breakdown. Just "labor." For nearly $200 on a car still under factory warranty, I deserved better than that. The issue was ultimately confirmed as incorrect TPMS sensor IDs -- a programming problem, not a hardware failure. What made this experience truly infuriating was what followed. My invoice was so poorly documented that it contained no separate technician cause and correction notes -- just a muddled block of text that didn't clearly explain what was found or what was done. I needed that documentation to seek reimbursement from the tire shop. A completely reasonable request. Instead I spent the better part of my Saturday being passed around, ignored, and ultimately stonewalled. A separate representative who called me after the fact claimed that Discount Tire wouldn't have the equipment to reprogram Toyota TPMS sensors -- an assertion that is simply incorrect. TPMS programming tools are industry standard at every professional tire shop. This felt like a convenient deflection rather than an honest assessment -- and frankly, it was insulting to my intelligence. That same representative attempted to transfer me to Ryan, the service manager. The call dropped after six rings. Ryan never called me back. I then called him myself and left a message. Still nothing. A service manager who can't be bothered to return a customer's call says everything about the culture at this dealership. When I followed up by text requesting clearer documentation, the advisor acknowledged the invoice was inadequate and said she would relay the feedback to her service manager. No offer to correct MY paperwork. No follow-up. Just silence. On a Saturday. When I was sitting there waiting for help. I've since canceled my 15k service appointment and will be returning to the dealership where I purchased my car. I came in with a straightforward problem and a reasonable request. I left feeling dismissed, overcharged, and robbed of my entire Saturday. Stapp Toyota lost my business today over a documentation request that should have taken five minutes to fulfill.

My transmission went out on Christmas day in LA where I was visiting friends and had to wait 3.5…read morehours for a tow truck and then sat in the tow truck for 5 hours to deliver it to my mechanic's shop. I then discovered that my 99 Suburu Outback 30th anniversary had a transmission that was only used one year for that model. As a result, I spent a month trying to find a transmission to replace mine. I almost gave up until I contact Ann at Brighton Truck Parts. She told me that she had one. I asked her to send me pics. I received 3 photos of a perfect transmission with the identical part number on mine. It was the cheapest one I had found and she told me that it would arrive within 7-10 days. A week later, the transmission arrived at my mechanic's shop. Three days later, I had my car back again after not having transportation for 35 days. It came with a warranty and I have been doing a great deal of driving in a variety of situations such as going up steep hills and discovered that it performs perfectly. I wholeheartedly recommend Brighton Truck Parts.

Yikes. I should have asked questions, this place is the biggest rip off ever. 40 cents a pound for…read morecopper wire??? NEVER GO HERE!! Denver recycling will you $1.78+. I got ripped off by at least $60. You guys are scam artists.

Be truthful about your return policy. When I returned a set of rotors the gentleman working told me…read more"all sales are final". When I produced a receipt which contradicted his statement he told me "he was just kidding". Do not upsell your customers inferior products. I requested a lower cost set of brake pads, the gentleman working upsold me a different set. That set is squeaky still after a month of use.

Eric did a fantastic job fixing my car for me. He was very responsive and friendly. I've had it…read morerunning for a few weeks with no problems at all. He texted me back and helped me from the start, and only charged a nominal fee. Thank you so much! The store is clean and tidy, and has many car tools and accessories. If you're in the Erie area, check then out!

after the O'Reilly on Main Street was short-handed to do a battery replacement, I went to the shop…read moreon Ken Pratt when Lawton said he could do the install on the spot - that was a real life-saver for me so I can't thank him enough for his efforts through a violent rainstorm to complete the install on short notice! It was not easy because the recommended battery was a bit too big but through his creative thinking he got it to fit just right - I would recommend his services and all of the supportive staff at Ken Pratt any time - Jim

On three separate visits, they have saved me hundreds of dollars! 1) A dealership said I needed a…read morehead gasket, and the guy called up one of the local car garages and said that worst case scenario it would be at least $1000 less than the quote. I took my car in, and it didn't need a head gasket at all! The repair was around $500. 2) A new mechanic at a different garage quoted me $184 to clean up one of my headlights. I went to O'Reilly's and bought a $10 headlight cleanser, and the guy at the store cleaned it off for me! 3) Last night my car stalled in their parking lot (next door to my gym), and had a couple of scary warning lights! (Check engine and brakes!) The guy in the store Came out to my car, popped the hood and also used his little diagnostic machine and: saw I needed brake fluid (filled that up with the $5 bottle I bought there), showed me what the check engine doohicky diagnostic tool had said needed cleaning, and also tightened down an air intake thingamajig that was totally loose. After my workout I drove home and the dashboard warning indicators were still on, () but this morning, I started it up and all the dashboard warning lights are off. I'm making some cookies to drop off to that store! Thank you sooooo much for your help!!!