Great place to get your stuff. Judie and Russel really helped me out with finding my lightbulbs.read more

The guys here are amazing. I needed help with my tow hitch and they walked me through and showed me…read moreeverything I needed to get it fixed up and get me the parts I needed. Highly recommend!

I needed to replace the auxiliary battery in my Jeep Grand Cherokee. The tech at the store said he…read morecould take care of it. What an awesome help. Super service, pleasant and professional. Thanks so much.

Customer service was in play when I came into the store on 120th and Pennsylvania Street in…read moreNorthglenn. The store representative assisted me, and looked up what I needed for my vehicle. He then Proceeded to show me exactly what I needed and where it goes. So helpful and I learned how to put in license plate lights. Thank you Lucas. Went that extra mile , Customer service for sure thank you so much!

Great experience yesterday with Steven the store manager. Needed a new battery and he used the…read moreopportunity to train his staff and let my kid watch and learn as well. He's a former mechanic and obviously knew what he was doing. Great attitude and very helpful. This is my new auto parts store.

I went to O'Reilly Auto Parts a couple months back and needs to get a sensor for my car. Cashier…read moreSteve was very helpful with my concerns and he made me feel comfortable.

Tim and all the employees deserves a raise, solid people. Easy to deal with on the phone and very…read moreknowledgeable and nice folks.

Came in for a battery issue. Manager Tim did an excellent…read morejob not giving me the run around. Took care of the problem and got me in and out with no hassles. Wish I remembered the name of the service foreman, He too was a pleasure to work with. This'll be the only place for me from now on.

This is a great location and they have taken exceptional care of my husband and I since we moved…read more They are kind, respect our time and make reasonable recommendations. All the service advisoirs are kind and excellent with communications. Joshua helped me with a complicated repair and even treated our doggo to a BarkBox, Chewbaru- a Subaru chewable for dogs! The waiting room is open, comfortable and has plenty of space to work. Bottom line- they care about your wallet and vehicle as though it was their own.

This place has such a mix of reviews that I just wasn't sure to come here or not. However, I'd…read morealready been to Schomp and Auto Nation Subaru for previous routine services and didn't like them at all so this was the next closest place... I have to say that I was pleasantly surprised! I was greeted, treated very nice (not like I was an inconvenience, like the other places I'd been). The place to drive my car in was easy to locate with signs and plenty of room to maneuver. Everything was clean and everyone seemed well organized. I was provided all the information I asked for, verbally and in writing, AND they even washed my car for me, before giving it back! All things that were not provided at other Subaru's around the Denver area. This is the kind of treatment I am used to and have come to expect from Subaru; glad I finally found one in the area that provides it. (I was previously in Northern Virginia where all of this is pretty standard). The story: I had an appointment, which I scheduled online, arrived and drove myself in and checked in with Joshua. He was very nice, actually read my online notes on what I wanted, told me it'd be an hour to an hour and a half (I had requested oil change, all fluids checked, and all systems inspection because my service contract was coming to an end soon and I wanted to ensure that no work was needed). We left and went for a walk around the neighborhood, came back about an hour later and sat in the waiting area. The waiting area is nice because it provides snacks and drinks (although I do wish something more interesting was on the TV's). Without having said anything that we were in there, Joshua came in and found me to give me an update on things. He must have seen us come back, which is nice that he was paying attention to that while busy with other customers too. My car did need an alignment which unfortunately took an additional hour (not sure why an alignment takes that long). Afterwards, Joshua came back and brought me out to explain everything. He even gave me an entire analysis write up they did on my car, which I never received from the other places either. Then pointed me to my car, which was brought inside, so I didn't have to wonder around outside looking for it; and it was even washed up for me. Finally, a Subaru that takes care of their customers! I will mention that the only reason I didn't give this a 5 star is because it took over 2 hours to do this work, which in my experience is excessive for someone who made an appointment and didn't just drop it off in the morning to have done anytime during the day. Normally this would be a lot more irritating as a I value my time, but this inconvenience was easy to overlook, given how well I was treated.

Do not order the Sunshade. They are at least four weeks backorder before shipping. Weathertech…read moredoes not inform you of the delay. They will not send an email notification of delay. They take your money immediately but do not deliver the product less than several weeks after order. Customer service was extremely poor with attitude and refusal to notify customer of undisclosed delays. They will only notify customer upon shipping, which is several weeks after order.

Service and Parts selection is outstanding. I didn't realize there were as many accessories…read moreavailable for my car either. Every little department inside the giant warehouse-like shop is upbeat, down to earth and amazingly helpful. Happy to support local too. Remember to grab your complimentary coffee and/or drink. I chose a peach Italian soda when I went and that hit the spot. They have car meets the second week of each month. When we went there was a fundraiser and adoption event for puppies. I would recommend going here. They also have cars and trucks parked inside the showroom to show you how these accessories work!

I had the car battery light come on and stopped by this store with my kids on Sunday, March 2nd…read morearound 11-noonish. There was a middle aged dark hair guy and an older man working. They had long lines so I waited in line like everyone else. When it was my turn, the dark haired middle aged guy asked what I needed. I explained I didn't know but the battery light came on. He gave me some device and told me to plug it in somewhere. I know nothing about cars. Had absolutely no clue. When I go to my advanced auto parts near Littleton, they come out and help me. Well, I asked him if they could do that and he said he's too busy and can't leave his coworker alone. Ok, that's fine. A customer after me offered to help. He said the employee is not being helpful but I get it, they were busy. I came back later when there was only one person in line and he still didn't want to help me even though I waited long enough and it was my turn. He proceeded to take the next customer so I just went out in my car and signed up for AAA and spent money I did not have today. A few minutes later, that employee that refused to help me was outside helping another customer- a guy with his car. Soon after that, he was working on his own car. They were not very helpful or nice at all here. Prior to this my daughter's car broke down and my pipes broke so I was on my way home to meet the plumber. I wanted to cry but I have to be the strong single mom that I am. I just wish men like this were more accommodating when they see older ladies that could use the help. They seem to help who they want. Discrimination at its best. This is a terrible store. I didn't make a scene. I just left. I really don't need to beg anyone to do their job. If they don't want to help and are just there for a paycheck, karma will come back around to them and their family. Never going back to this store again. Wasn't pleasant at all.

I was very thankful that Adrian was working he installed my car battery so quick and I couldn't be…read moremore appreciative. thank you Adrian !!! give him a raise !!

The staff were incredibly rude. I had a warranty replacement and I was treated as if me being there…read morewas a problem for them. All I can think of is how I would have reacted if someone spoke to my mother or sister like that. Unbelievable. I just needed a part replacement and you went out of your way to be absolutely rude. I have put some time between when this happened and making this review as I need to go to this store on occasion but I was treated so poorly that I felt uncomfortable. This was a male with blondish hair at the register. I didn't catch a name tag but he should not be employed at NAPA or in any customer service environment if that is how you treat a customer.

The new manager is a total moron. He couldn't even look up Marine grade fuel line. I had to go out…read moreto my car look it up and go back inside and show him. He tells me he has to charge me $20 dollars to order something that I can order online for free. The place is gone completely to hell.