Went in for literally one thing so you know I don't expect above and beyond customer service BUT I expect to be at least greeted with a polite hello or something. Got none of that just an immediate "is that all? Cash or card?". This man was at least pushing 30 like have some common courtesy. I'm a cashier myself and I get it you might be tired from your shift, but its never that hard to hold yourself to a standard of being polite. Also he was completely focused on the customer next to me who was already being helped. read more

Lazy staff, horribly stocked shelves half the time, warrantees keep going away. Now a days everything has to be ordered out and isn't in stock in stores anymore read more

AutoZone - Auto Parts & Supplies Near Me - Denver, Colorado

Bethany was a rock star to work with! She helped me save some money and got my battery replaced! awesome experience with her!

I was having an issue with my battery, and Erika and Gabe were so incredibly helpful! They helped me replace it and gave great customer service. Erika was incredibly knowledgeable and helpful in getting me what I needed. read more

next time you're looking for good customer service this is not the place! my change got slammed down on the counter along with my receipt and a extremely rude comment was made! I cannot believe the actions of the short fat guy with no hair! So rude! read more

I went in today to get the water pump that mysteriously got cancelled last week and had a great experience with the general manager and he was aware of the previous review and has used it as a training for his staff and assured me that was not common and was taken very seriously. read more

Brandon the manager was amazing! I came in late around 9 pm and needed my battery checked (I had to jump my car multiple times the last few days). He installed my new battery, was very informative, and also pleasant to talk to. He saved me money and he also knows the store inside and out! It took less then 3 minutes for him to install my battery safely. Great customer service. Thanks Brandon !! read more

I am glad that this location is near my house. People are friendly, helpful and knowledgeable. Whenever I go there to buy parts they are always helpful and take care of me right away. Thank you guys all! read more

If I could give a negative rating I would, one star is way to generous. 12/24/2022 I went into Auto Zone in the morning to get a battery and have it installed. Jerimiah, acting like a Manager, said he was the only person there (even though I saw someone else) and ask me to come back. I went back that afternoon and Jerimiah told the guy in front of me that he would need to come back for a battery installation because there was a line, there were only 3 people in line at that point. Jerimiah started to help me buy the battery and then left me standing there to take a phone call. Alan then helped the guy behind me purchase 2 batteries. I then asked if Alan would help me since Jerimiah hadn't returned. I did see Jerimiah standing off to the side, not doing anything after he helped the customer on the phone, and he only came back once Alan was helping me. Alan asked Jerimiah if he would like him to do the install and then Jerimiah said yes, because he didn't know how to install a battery....Now there was a small line and Alan asked me to wait outside until the line was cleared, which I did patiently. Then about 5 mintues later, Alan comes outside with a woman and is looking under her hood. After about 10 minutes in the cold, I asked Alan if there was someone else who could help me - note, this woman was behind me in line, she should have waited her turn to get help with her car until the line was cleared, just as I was asked to do. Alan got a little snippy and said there is a line and he will get to me as soon as he can. I then went inside and asked Jerimiah if there was anyone else that could help me install the battery I already paid for and that Alan was helping a customer who was after me in line, Alan followed me inside and Jermiah told him to help me next. When I got home I filled out the survey and gave them a 1 - which again, is to generous. Monday morning while I was working someone from a number 970-823-2708 called me pretending to be a Regional Manager and asked me about my experience. I told him I'm working but will take the time to explain what happened, after I explained, the man replied that what they should have done was told me to go next door and have the battery installed. I told him, no, what they should have done was helped me with my car before helping the woman behind me with her car and hung up. Auto Zone advertises that they install batteries and that is the only reason I went there. I waited very patiently only to have Alan flirt with the woman behind me and then talk nasty to me when I asked how much longer it would be - it was cold outside and I was before her. Note: She didn't purchase anything, she ended up driving off. Auto Zone Thornton Colorado and 128th - take care of the people who spend money with you and train your people so everyone knows how to install batteries. read more

The guy working tonight Friday, 11 February so awesome he was willing to help me on my vehicle is stuck in the snow as far as battery trouble. He was understanding knowledgeable and more importantly willing to help kudos to hire him read more

Great store with wonderful staff! Very knowledgeable and helpful folks!! Thank you for your excellent service!

I came in for spark plugs and they gave me a 4 pack of the right ones and 4 wrong completely wrong ones which weren't even remotely close to the ones I needed. The wrong 4 weren't even in a pack they were given to me in the bag individually. read more

This store is great! It is more established now and they know me pretty well, the staff is pretty much the same, little turn over which is good, and they have gone the extra mile on alot of things for myself and others, this is a nice place to get in get out and have what you need to fix what you want. Super nice people working here. read more

I walked in asking if they had oil that conformed to the Audi spec for oil and I read off the spec number. Jose, the guy helping me, said they didn't carry it. So I asked if he could look up the oil type for my car and he did. With some help from another worker he told me which type i should use. I asked him if he could show me where this specific type of oil was, he pointed to the back of the store and said the oil is over there. There was nobody else in the store and he just sat at the counter talking to the other sales person. After looking for quite some time (only a few manufactures make this type of oil) I found what I needed. Just a total lack of effort to help. If you have another choice for auto parts, go somewhere else. read more

Dumb & retarded service at this store. The people who work here doesn't have any knowledge of what they talk. Never going to auto-zone again. read more