This is a great location and they have taken exceptional care of my husband and I since we moved…read more They are kind, respect our time and make reasonable recommendations. All the service advisoirs are kind and excellent with communications. Joshua helped me with a complicated repair and even treated our doggo to a BarkBox, Chewbaru- a Subaru chewable for dogs! The waiting room is open, comfortable and has plenty of space to work. Bottom line- they care about your wallet and vehicle as though it was their own.

This place has such a mix of reviews that I just wasn't sure to come here or not. However, I'd…read morealready been to Schomp and Auto Nation Subaru for previous routine services and didn't like them at all so this was the next closest place... I have to say that I was pleasantly surprised! I was greeted, treated very nice (not like I was an inconvenience, like the other places I'd been). The place to drive my car in was easy to locate with signs and plenty of room to maneuver. Everything was clean and everyone seemed well organized. I was provided all the information I asked for, verbally and in writing, AND they even washed my car for me, before giving it back! All things that were not provided at other Subaru's around the Denver area. This is the kind of treatment I am used to and have come to expect from Subaru; glad I finally found one in the area that provides it. (I was previously in Northern Virginia where all of this is pretty standard). The story: I had an appointment, which I scheduled online, arrived and drove myself in and checked in with Joshua. He was very nice, actually read my online notes on what I wanted, told me it'd be an hour to an hour and a half (I had requested oil change, all fluids checked, and all systems inspection because my service contract was coming to an end soon and I wanted to ensure that no work was needed). We left and went for a walk around the neighborhood, came back about an hour later and sat in the waiting area. The waiting area is nice because it provides snacks and drinks (although I do wish something more interesting was on the TV's). Without having said anything that we were in there, Joshua came in and found me to give me an update on things. He must have seen us come back, which is nice that he was paying attention to that while busy with other customers too. My car did need an alignment which unfortunately took an additional hour (not sure why an alignment takes that long). Afterwards, Joshua came back and brought me out to explain everything. He even gave me an entire analysis write up they did on my car, which I never received from the other places either. Then pointed me to my car, which was brought inside, so I didn't have to wonder around outside looking for it; and it was even washed up for me. Finally, a Subaru that takes care of their customers! I will mention that the only reason I didn't give this a 5 star is because it took over 2 hours to do this work, which in my experience is excessive for someone who made an appointment and didn't just drop it off in the morning to have done anytime during the day. Normally this would be a lot more irritating as a I value my time, but this inconvenience was easy to overlook, given how well I was treated.

Had to stop in and get some parts today to get my brakes done... I walked in the front door. I am…read moremediately saw three employees standing conversing. They all turned heads to see me walk in, but none of them said hello or welcome. I proceeded to say hello a young man came running from the back asked how he could help me. He did a wonderful job helping me get the stuff that I need to get my brakes done, he did not have a name tag on so I don't know his name to send them a shout out for the wonderful customer service that he gave me that day as the other employees. Maybe you should learn from the young man on how to greet customers when they walk in the door... Thanks For The Read Until Next Time.....

I came in because I thought my alternator was going bad. They did the test and told me it was a bad…read morebattery. I then was told that batteries have a 3 year warranty (when I bought the battery in 2024 I was told 1 year) and they were able to warranty this battery. They also came out and installed the battery for me which is a huge relief since my cars battery is in such a bi*ch of a spot. The service was incredible and I am so thankful to Deah and Joey for handling this so professionally.

Great place to get your stuff. Judie and Russel really helped me out with finding my lightbulbs.read more

The guys here are amazing. I needed help with my tow hitch and they walked me through and showed me…read moreeverything I needed to get it fixed up and get me the parts I needed. Highly recommend!

Absolutely rude, looked and talked down to me the moment I got there just to tell me that I was…read morewrong about my issue that my mechanic father told me I was right about. Also heard them mocking me as I looked at the car accessories...don't recommend.

Helpful crew, but when I asked about the winter20 coupon they stated that it's online only. I asked…read moreif they could still give it to me since my order was 180 dollars. They said no since they had to find everything for me. He then said if I would've found it myself and ordered it online I could've saved money. Guess making him work results in rude customer service.

I recently purchased a newer truck, and was interested in getting a leveling kit, rather than a…read morefull blown lift kit, I didn't want to be that older couple climbing into a monster truck as we get older. I was referred to Aerosuds from Paul at the dealership we purchased the truck from. I called and talked to Nicki (sorry if I spelled your name wrong), and she was very informative, as to what they would need to do. She gave me a price breakdown, for the parts, labor, tax, and alignment, for our particular truck. The following day, me and my wife were off from work, and since I am more of a visual person, we decided to stop by this establishment to see exactly what they were going to do. When we got there, Nicki was busy helping another customer, I ended up talking to Shawn ( sorry if I spelled your name wrong). Shawn was also very helpful, as well as informative, and quoted me the same price as Nicki. Shawn didn't try to upswell, he was catering to what I wanted, which was very comforting. After me and my wife decided to get this done, I called Aerosuds, talked to Shawn, he went over the exact price again, he ordered the part (which I paid for in advance), and had the leveling kit installed two days later. When I picked up the truck, it was later in the evening, so I really couldn't see how the truck looked. I couldn't wait to the morning to get a good look at the truck, and what was done. All I can say is "WOW", I am so happy with how the truck looks, but more impressed with the level of professionalism, and customer service that was provided. Thank you Shawn, and Nicki, for all of your help.

I ordered wheel well guards with chrome bolts. I came in and saw a picture with black bolts, but…read morethey assured me they would order the right ones. I verbally confirmed when I ordered AND before they installed, but it still came out with black bolts. They apologized and ordered chrome bolts and said they wouldn't charge me. Then charged me $66 dollars for the bolts. When I complained, they lied and insisted it was my fault. The techs did a good job on the install, but I'll never come back because the service managers are liars.

This is an amazing auto shop. I come here for repairs and oil changes because the mechanics here…read moreare super friendly and knowledgeable. You can tell by the work they do on your vehicle that they value you as a customer. They fit me into a busy schedule to fix my broken strut and I'm super grateful for the work they've done! Awesome work done for an honest price. MVM (most valuable mechanic) award goes to Albert- he's great at his work!

Spilled oil all over engine bay/ exhaust manifold that took two days to burn off. Over filled the…read moreoil by more than half a quart. $130 for sloppy work and lack of knowledge. Don't recommend taking your vehicle to this place. Very unprofessional.

Do not order the Sunshade. They are at least four weeks backorder before shipping. Weathertech…read moredoes not inform you of the delay. They will not send an email notification of delay. They take your money immediately but do not deliver the product less than several weeks after order. Customer service was extremely poor with attitude and refusal to notify customer of undisclosed delays. They will only notify customer upon shipping, which is several weeks after order.

Service and Parts selection is outstanding. I didn't realize there were as many accessories…read moreavailable for my car either. Every little department inside the giant warehouse-like shop is upbeat, down to earth and amazingly helpful. Happy to support local too. Remember to grab your complimentary coffee and/or drink. I chose a peach Italian soda when I went and that hit the spot. They have car meets the second week of each month. When we went there was a fundraiser and adoption event for puppies. I would recommend going here. They also have cars and trucks parked inside the showroom to show you how these accessories work!

Stopped in today to get my oil changed and a couple of codes diagnosed. They found a problem with…read morethe oxygen sensor and confirmed that I also need a new catalytic converter. They were very kind and even though I had hoped they might be able to get to my oxygen sensor today, they weren't able to get the part in but apologized to me even though they didn't have to. Nice work. Keep it up.

I got a flat tire on my way to work at 6:30 am and, luckily, was right across the street from this…read moreGoodyear. The team noticed me sitting in my car as they arrived for work and kindly opened early to help. They had me back on the road in just 30 minutes! Everyone was incredibly kind and helpful. I'll definitely return for any tire issues in the future!