I've had my Lexus serviced by Ben several times. He's an awesome mechanic and very honest. I once…read moretook my car to the Lexus service dept and was given an entire list of things that needed to be "fixed". I took my car and the list to Ben. Turns out most of the repairs were unnecessary. Saved me a ton of money. Highly recommend Ben and his shop.

Ben is wonderful! My son was having issues with his truck and getting it started. We knew it wasn't…read morea battery issue. We didn't have the means to tow it to Ben so Ben was kind enough to FaceTime my son and was able to help with the issue. Ben was kind and knowledgeable! We so appreciate him!

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Cool little automotive shop. Needed a tire patched and they knocked it out ASAP for meread more

Excellent diagnosis and repair of my Dodge diesel with an intermittent engine check light. In and…read moreout under an hour. Nice people to work with.

They patched my tire for free and showed me in the shop what to look for with wear. very helpful…read moreand the tires I'm buying are cheaper than the dealer.

Staff are professional, the quality of the product (tires) is excellent, the service was prompt.read more

This Christian brothers has some very knowledgeable technicians. The people up front are very…read morefriendly and helpful. The owner happened to be there when I came in, and they were both very nice and very happy, very upbeat. I recommend anybody who needs any minor or major vehicle work done to call them. Very honest , very transparent , very easy to work with A++++++

Expect some work to be done for a premium that doesn't affect the issue. Afterwards another problem…read morewill be identified and they will claim to order the part and will have you waiting months on end for a "back ordered" o ring just to find out from other shops the part was never back ordered. Very shady business practices with very "unchristian" personnel.

I was having a rough couple of days last week. My phone did an update and was rendered basically…read moreuseless. So, I bought one online. The next day, I was headed up to Fort Collins to get it. On I-25 in Longmont, I got a flat tire. When my husband went to change the tire, we discovered that the spare was flat, too. A kind passerby stopped and brought my husband to TDS. They filled the spare and checked it for leaks, without charge. When we were back on the road, we scrapped going to Fort Collins, due to time constraints. I wasn't comfortable driving back to Denver on the spare, so we decided to patronize TDS, since they helped us. We were lucky in that they had one tire in stock for my car, which we bought. We explained our time constraints and they worked quickly to rotate the tires, put the new one on, and put the spare in the trunk. These guys are so helpful and they added some good fortune to our otherwise crummy day. They are kind of out of the way for many people, but if you're in the area and you have tire-related needs, I suggest stopping in. Friendliness and a willingness to go the extra mile is hard to come by these days, so when I experience it, I want the whole world to know!