went to Discount Tire today to have my tires rotated since it's been 5,000 miles since I purchased brand-new tires. The gentleman who helped me, Aurelius, was truly outstanding. He greeted me with a smile, asked how my day was going, and made genuine small talk while measuring my tires and taking care of everything. He was honest and clear about how long the service would take, signed me up for text message updates, and made the entire process easy and stress-free. Overall, it was a wonderful experience -- which isn't something you always expect at a tire shop. I highly recommend this location for tires and anything tire-related for your vehicle. Great customer service makes all the difference, and Aurelius delivered. The price was on point with the competition and they had what I needed within 48 hours when I originally got my tires and today it was zero dollars to rotate and balance them because I purchased it from them. I think the service quality is amazing. read more

I bought a truck yesterday and a nail was found in the back passenger side tire while it was being inspected by a mechanic before I purchased it. I knew at the time of purchase that the tires were fairly worn and was told by the pre-purchase inspection tech that I "should replace them before winter" (it was early spring). There was a nearby Discount Tire so I drove by and set up an appointment for the following day. I showed up for my appointment and the tech came out and inspected the nail and measured the wear on the other tires that had no nails. The Discount Tire employee took less than 30 seconds before he told me "they couldn't plug the tire and rambled off some DOT standard". I called another shop and they said "that sounds just like Discount, if it's in the top I can repair it." The other location (Big O Tire) had knowledgeable techs, was family owned, and gave me plenty of advice and fixed the tire for free. The tech at Big O said "they won't repair your tire but they will let you drive out of there with a nail stuck in your tire... which one seems more safe?" Not to mention, if it only took 30 seconds why in the world didn't they look when I was in the day before? In comparison the employees at Discount Tire seemed like minimum wage / teenagers who know little about cars and just serve the corporate bottom line. If at all possible forget Discount Tire exists. They aren't there to serve you. read more

I've shopped at Discount Tire for years and have never been disappointed with service or product. Recently, I'd ordered tires online and due to a new company software update, I arrived for my appointment and they weren't available. The assistant manager immediately stepped in, suggested a comparable tire and had me out of the store within 30 minutes. Highly recommend read more

I made an appointment for 1:30pm today at the South Hover location in Longmont to have my snow tires changed out. I checked in at 1:30, but then was informed that the car likely wouldn't get into the bay until 3:30-3:50, and the service wouldn't be completed until approximately 4:30. If I had known that an "appointment" didn't mean that was when the work would get done, I would have made other arrangements. What is the value of an appointment if you still get put into the queue, and a 30-minute service requires waiting for three hours? Update: When I initially checked in, the service agent agreed to change the wiper blades. When I picked up the vehicle, while I had been charged for the wiper blades, they had not been changed. I was also missing a valve stem cap. I noticed both of these issues and had asked to have these issues resolved, which they did. read more

what a crappy experience at discount tire in Longmont I had an appointment at four and I'm still sitting in my truck at 5 o'clock. Waiting for my truck to be pulled in. There is no urgency here and it's really ridiculous that I've been waiting this long. i've been a customer for discount for probably 25 to 30 years and I'm probably gonna take my business elsewhere. read more

made appointment ahead. Arrived 2:30 said my car would be ready at 3:30. At 3:45 they had not started the job. no explanation poor communication and bad service. discount tires refunded my money. They stepped up. read more

I mean free tire repair? Why wouldn't you? You can also just pull up to the outside of the location and there are technicians they will check your air. There are a lot of people on staff, I have always had excellent service at Discount tire locations. read more

Had appointment at 1pm for tire rotation and had not started on car at 1:30 pm. why make an appointment?? also they said tire lug nuts needed to be replaced, which I believe they did. However, they charged me $50 for eight. after checking online, this price appears to be wildly inflated. read more

I have been buying tires from Discount Tire for over 20 years. However, lately I had been having tire repair and it cost me an eye and a leg. about 3 months ago, I had one bad tire and ended up replacing all 4 tires at a pricey Cost (over $1,000). Today I had another car with a flat tire. What got me is that they saw a little rupture on the side of the tire and without checking if that was leaking charged me for a brand new tire. I asked the guy that removed the tire to check it fir leak but he refused and quickly took the tire off the wheel. I got skeptical of their repair practice. I am considering going somewhere else for next tire replacement. read more

Tire Pressure Sensors reported both the left (driver side) tires were low. (front and back) Called Discount Tire in Longmont and asked for an appointment. They suggested I bring the vehicle in right away. Technician found a nail in each tire and performed a rotation. I figured I at least owed for the tire repair as I had not purchased the tires from Discount Tire. (New vehicle with only 22K miles driven) Very surprised and pleased when the bill was presented as $0.00 owed. Over the years I have purchased several sets of new tires for both my vehicles and an RV...still you can not beat FREE! read more

Discount tire has treated me well. I've had my share on new tire sets through them and most of the time the staff is willing help you find the best deal possible that works for your budget and lifestyle. I really like the free tire air check service they have. The store is always clean and very busy. I would highly recommend to purchase the warranty package when getting new tires. It includes free tire rotation and will fix a flat without question. read more

Discount Tire - Waiting line to have to have the air checked in our tires. - Tires Near Me - Longmont, Colorado

Made an appointment just to be seen 15 minutes after my appointment time when I showed up 10 minutes prior to my appointment. There should be a better set up for appointment times and car drops offs. I shouldn't have had to wait half an hour just to drop off my car... read more

Best place to have your tire service & repair. They fixed my tire with air leaking and no cost. They were taking care of everyone with their best. Quick service depending on how much people they have but still they can manage with multiple staffs. Thank you read more

I spent $1600 on new tires and wheels yesterday. After driving, my tire sensor indicator starts flashing. This was never a problem before. Charged me $40 to fix something that wasn't an issue before bringing my car in. read more

the Discount team was on it today! Aiden and Daniel are total pros! My summer tires were swapped so fast. The cost was $4 more than last time, that's just the world we live in now, nothin' you can do about it. read more

I just want to thank Spencer for his service! He honored a quote and had the tires installed while I waited. They have a great team!

Have a flat- In need of new tires- look no further than these extremely helpful tire guys! From start to finish, my experience with this team was fantastic. Not only were they knowledgeable and professional, but they also went above and beyond to meet our driving needs. Their attention to detail and personalized service made all the difference, and I couldn't be happier with the end result. If you want top-quality tires and exceptional customer service, I highly recommend these extremely helpful tire guys. Thank you for everything! read more

Their service was great, and they fixed my problem without any issues. I had a blowout with 1 of my tires, repaired it fast, and without any problems. read more

I had an appointment to fix a flat. when I checked in, I was told it would be 45 minutes to an hour before they could start on my car and 15 minutes to fix the flat. I reminded them I had an appointment. They told me that's it's their usual procedure. It was 55 minutes before they drove my car into a bay. It turned out they couldn't fix the flat and did not have the right tire in stock so I would need to return after the correct tire came in. They apologized and told me they would not make me wait the normal 45 minutes to an hour when I came back. Ha! Of course, when I returned I was told it would be an hour. I complained and my car was ready in 40 minutes. But I can't think of any other chain in any industry with the 45 minutes to an hour policy. They couldn't get away with it. read more

I stopped by to take advantage of their free air service, but it was a frustrating experience. Some older lady getting her tires filled insisted on having a +10min conversation with the attendant, Dillon. She even followed him around as he filled each tire. Who exits their vehicle for that service? Odd. Even worse, Dillon did nothing to end the conversation when the line was 3 cars deep and counting. I tried inching forward and making fart sounds with my car to draw Dillon's attention to the line, but nothing worked. They kept talking and he kept standing there with hose in hand doing nothing. I had to get out of my car, approach the love birds, and go "Excuse me! Excuse me, is there another spot to get air?" for the lady to abruptly end the chit chat, which she apologized for but like, dude, she knew what she was doing. Ridiculous. Thanks for filling my tires but please just get the cougar's number next time, Dillon. read more

I have been using these guys for over 20 years. Used to be a well run store. This is not true anymore. Even with an appointment it's going to take 1.5 hours. They also gave me a hard time about my tires. As so as they did, I mentioned I have insurance on them and suddenly they said they were fine. I could tell the guy was full of it. I don't recommend these folks on Hover anymore. Very disappointing. Oh, they are not cheap either. read more

Update 10/29/22: Needed tires for my Mazda, went to this location and negotiated a set of Continental tires that are sold exclusively by Discount tire. Found out after paying that there was an instant savings coupon for $70 but only if you paid online. Something that the salesman neglected to tell me about. So I lost out from a bad business practice in my opinion. Shame on you Discount for not living up to your company motto of "Let's get you taken care of" Very pissed ATM. read more

Excellent service! I took my truck in because the dealership that sold us the vehicle and service plan (name withheld while I give them a few days to correct the issue) claimed that they could not rotate my tires due to swollen lugs and Kevin immediately came out to verify. He correctly determined that dealership had stripped a few of the lug nuts and rotate my tires for free because I had purchased tire insurance from Discount tires at the time of mounting. Kevin went above and beyond to ensure I understood the issue and was satisfied. Highly recommended!!!!! A+ read more

Discount Tire - Stripped lug nuts - Tires Near Me - Longmont, Colorado

I've gotten tired here a few times. Most recently one of my back tires on my Jeep kept going flat so I took it in and they found the screw and patched the tire FREE! A the guys in the lobby were friendly and helpful and made recommendations as asked! I was in and out in about 30 minutes :) read more

I felt my service advisor - Charles - was knowledgeable of my specific car and the best tires for my car. I was confident I was in good hands. And the installation was speedy! Price met my budget. read more

Went in yesterday to get a tire patch fix they asked me questions like to try to earn a buck on me instead of helping. 1. do you need new windshield wipers. 2. what if we cant fix it can we get you set of new tires? ...I asked them to repair it , within a few minutes they said they couldn't fix it implying that I need to buy something so he can make his commission. I went to another tire shop and they fixed it !!!! No questions asked told me if ever needed anything in the future to go with them. simple .... I cant understand how you can turn someone down when there's no commission involved. read more

I bought tires here for years, but the quality has gone way down. The last two times in I had to come back within days to get the tires rebalanced. And the last time I bought tires here they broke the spare tire holder on my car and refused to take responsibility for it. I'd say go somewhere else that is not such a factory... read more

This used to be a well run and professional store...it's gone downhill dramatically. Appointment times don't mean much, apathetic customer service and ridiculous wait times. Not coming out of my way to this store anymore--not worth it. read more

The last time I was in, I went in with a slow leak in a tire, slow like going flat once a month. Made me crazy. They found the tiny almost miniscule piece of metal making it happen. But also when I walk in there, I feel well attended to - greeted well, comfortable clean waiting room with nice light, confident when they're listening to the problem and in how they report the results to me. It's just a cut above going into 'a tire store.' read more

You know how you pull up to the air check and they come out and check? No, they didn't come out and check, although I went inside to let them know I was out there. I didn't have the patience for more than ten minutes when I can go and check it myself. Next set of tires? I'll try a new shop. And here their air check service was supposed to promote additional business, when it ended up having precisely the opposite effect. read more

I have taken my family's cars here for 30 years because I have received excellent service even when I did not take great care of my tires. They regularly helped with warranty services when tires did not meet mileage raring. However, lately they are more about sales than service. I find they regularly try to sell me new tires when I simply want a rotation and we'll before I need new tires. Recently they did not rotate tires on my dually as I requested, and they left a hubcap off! read more

Pushy salesman, expensive tires. You'll probably end up paying a pretty penny here. Can go elsewhere for much cheaper. Surprisingly enough, they're waiting room smells a bit and there is no water coffee or vending machines. I would expect a letter, coming with the expensive price tag of doing business with this company read more

This place is a total shit show. Ordered a spare tire and paid for it. The next day I was told it was twice the price of what I already paid and wanted to charge me to continue the order. I let them know that is illegal and they need to honor the contract. Once that was dealt with it took 2 months for the tire to come in because no one knew what was going on. Once the tire came in they were unable to put it together because they didn't have a valve stem to fit it. They showed me what to order off of an auto site. That part came in and I brought the tire and part to the store. An hour later I was notified it was done. When I got to the store they said it was the wrong part. Wtf, tbc read more

Just poor service. I've been going to discount tires for 20 years. Never this particular location. Never had a negative thing to say. Until now...... A bunch of rude people that are very short. I'll try a different one next time. read more

Great location with tons of tire options and quick service to get you back on the road. Everyone has always been friendly and has always answered any labor / product / pricing questions with ease. Never had too long of a wait and everything has always been accurate from the initial quotes. They also offer a free air pressure check / refill station, an awesome perk to take advantage of. In a wild weather state like Colorado, they have you covered!! read more

Best service around. Always fast, friendly and efficient. Have been coming here for several years and wouldn't go anywhere else.

I have had a really good experience at this location two different times. My car is always done quickly and there isn't any hassle with settling on a price I'm comfortable with. Tim was honest and kind, and truly helped to find the tires that were best for me. read more

CRIMINALS!!!!! I WILL NEVER BUY FROM DISCOUNT TIRE AGAIN!!! I just spent almost $1,000 on "new" tires for my F-350 mounted on 11/30/2021...I didn't think to check the date code on the tires BEFORE they mounted them (this is a 4 digit code stamped on the side of the tire which tells you the week and year the tire was manufactured), but I checked when I got home....as it turns out they totally screwed me on "new" tires: Tire #1: 2 1/2 years old....sold to me as a "new" tire Tire #2: 1 1/2 years old...sold to me as a "new" tire Tires #3/4: almost a year old...sold to me as "new" tires "New" tires will always be a couple months old due to the time it takes for them to move through the distribution chain. I would even give them a couple extra months leeway giveN the supply chain issues due to the pandemic.....BUT 1-2.5 YEARS OLD....REALLY!!! Old, mismatched ages all on the same vehicle with NO discount for the age of the tires, no informing me about the age of the tires.....THIS IS HOW YOU WILL BE TREATED AT DISCOUNT TIRE.....I felt like a character in an old cartoon being grabbed by a crook who flips me upside down and shakes me until all of the money falls out of my pockets!!! Tires have a limited service life, 6 years up to 10 years AT BEST under ideal conditions. Even if you store them indoors for their entire life and they never see sunlight, they are still technically no good after 10 years and are at that point "out of their service life" and will not even be patched by DT if you get a flat....every tire I just purchased "as new" are 20%-40% through their service life based on age....ARE YOU KIDDING ME!!! Also, they tried to reduce my 10% military veteran's discount by about half, until I called them on it....guess they don't respect veteran's who served this country, either. Also, they tried to charge me an extra $150 for their "warranty", which we all know is B.S and 99% of the time a waste of money, but that's how they can squeeze more money out of unsuspecting customers who are extremely naive....but, I caught that and called them on it. They didn't ask me if I wanted it.....they just added it into the bill and hoped I wouldn't notice. I WILL NEVER GIVE DISCOUNT TIRE ANOTHER DOLLAR OF MY MONEY!!! read more

How can you not like Discount Tire? They can get practically any tire made. They'll match any advertised price. They'll mount and balance quickly. They'll rotate tires for free. They'll fix flats for free (assuming your flat isn't from running over a "stop-stick"). A guy will spend large amounts of time trying to figure out which hard to find tire will fit my truck. I'm a big fan. read more

This was my first time in Discount Tires. I wanted to buy four economical yet safe tires for my pickup that I use for my professional gardening business. The tires they suggested are terrific, of course; yet, the service was superb. I'd thought I had scheduled an appointment online, but it turned out I failed to push the last button to secure it. Nonetheless, the staff accommodated my needs by squeezing in the installation of my truck's tires with phenomenal efficiency! Thank you fellas!!! read more