I rented a storage unit for an extended period of time and the one thing that stood out to me is…read morethe high quality of service that they provide. Both Mike and Barbara have helped me on more than one occasion and went above and beyond to do so. This is definitely a business that demonstrates how putting a high priority on providing excellent customer service is important to them, something that is rare to see these days. This StorageMart location in Key West will be the first place I consider if I should need to put something in storage again.

Storage Mart strikes again, I "reserved" a storage unit today on line and was sent a confirmation…read moreright away through email. I received a voice message "confirming" my rental in Big Coppitt. I told him I reserved for the location on Stock Island at 6401 3rd St, Key West only to be told they few available units there although my confirmation clearly had that address and not one single mention of Big Coppitt. BAIT AND SWITCH much Storage Mart? I asked him if my rent to going to skyrocket in a few month, at least he was honest and said it'd from jump from $23 a month to $150. This is definitely deceptive sales tactics.

Hired movers to help move my mother in law into her new home, extremely helpful and willing to go…read moreabove and beyond.

Great moving company, used them to move two houses in one day. Service was reliable, professional…read moreand fast. I would highly recommend this company if looking for movers in the lower Keys.

Very negative experience at Midgard Self Storage, Key West…read more We reserved a rental truck weeks in advance only to be informed that the reservation had been given to someone else. This is the second time this has happened. There will not be a third. After reading all the other negative complaints concerning Midgard Self Storage I am so relieved we avoided any further contact with this company. Avoid at all costs. Would advise others to seek alternative services.

I highly recommend this location, I rented another Uhaul and Michelle was a tremendous help! Thank…read moreyou

Nice little diamond in the rough for storing things in Key West. Less money and more space compared…read moreto some of the competitors. My business has been using it for a couple years.

bait and switch they we got a free month ( not really still had to pay admin fee..following month…read morereg price $115 following monrh $230 plus we can't get out of it for another month because we must give them 30 days notice.. DO NOT RENT FROM THIS COMPANY!!!

From the owner: Old Town Self Storage is located at 930 Catherine Street on the corner of Catherine and Grinnell…read more We have been serving the residents and businesses of Key West for over 15 years. Our facility is climate controlled, security key pad access, clean and safe. Stop by and check out the facility and see why we are Key Wests # 1 choice for storage in Key West!

Do yourself a favor, find another place. You will never be able to speak to a live person, not one…read morethat can help you in any way. Our credit card is on auto pay. When it didn't go through we were NOT informed and charged almost $900 in late fees. We do have 8 units but $900, really. We didn't realize the payment didn't go through until we were informed by OUR credit card company. They were quick to put locks on but not to tell us of the issue. Save yourself the aggravation. Also, when we brought the locks back to the office hoping to speak to someone we were greeted by a virtual terminal. No, just No.

From the owner: At Midgard Self Storage, our state-of-the-art facility is what sets us apart. Our fully fenced…read moreproperty is bright, clean, and well maintained. We provide 24-hour video monitoring, and our tenants have gate access 24 hours a day, 7 days a week. Don't see what you're looking for? Just ask, and our storage experts will tailor a solution just for you.

Submitted resume for AGM via indeed, Interview set up for between 10-4 today. Arrived 11:05 and no…read moreone in and told to come back. Arrived 1:45 pm to manager saying no storage experience so no need to talk. WHY SET THE INTERVIEW? Why not state that on indeed or with receptionist when I arrived on time?

Storage Rentals of America Review 113 Overseas Hwy, Key…read moreWest, FL 33040 (786) 977-4720 Sharing an incident that occurred on Sunday, January 5, 2025, between 9 AM and 1 PM, which was ultimately resolved thanks to the kind assistance of a Monroe County Sheriff's deputy and the County Fire Department who were able to access the structure. We have rented a large unit at this facility for about two years. While the office is closed on Sundays, the facility guarantees access daily from 6 AM to 10 PM. As a business owner who relies on dependable access, I urge others to read on. We were returning equipment to our unit and picking up other items when the main door closed and automatically locked behind us. Our access code failed because this facility relies on WiFi-based security, which was down. After an hour of frustration--alongside five other tenants in the same predicament--we reached their telephone support team, only to find them just as helpless as we were. Their solution? "Come back tomorrow." This was not an option--our unit was wide open, and we had no idea if anyone else was inside or when (or if) their WiFi would resume to unlock the doors. Concerningly, another tenant present said the same thing had happened to him within the past month. This suggests an ongoing issue, not an isolated event. If you own a business and need reliable access to your storage unit, think carefully before choosing this facility. I requested a call from a responsible representative three times--the onsite staff are powerless to offer a solution, this review is my last resort. WiFi issues happen, but this facility has no backup solution. A simple on-call local locksmith, security company, or staff member could prevent such incidents. The lack of responsiveness we experienced has been disappointing.