This was the worst experience I have ever had with a moving company, and honestly, one of the worst…read moreservice experiences I have ever had. I am leaving this review to warn others. I have served in the military for over a decade and have been through several moves. The actions of these movers and the owner were very concerning and absolutely could cause damage to your furniture. 1. The owner told me they are taught to use moving blankets once the furniture is already inside the truck. That means your furniture is moved before being wrapped. This was the first time I had ever seen that. If you research proper moving techniques, furniture is typically wrapped before it is moved, not after. 2. Drawers were not secured with bands or wrapping before being moved. This was another first for me. Even when we hired two college kids in San Diego, they knew to secure drawers before moving furniture. 3. The ramp was not placed down from the box truck until 45 minutes after we arrived at the new location. Why? To move slower? Risk my furniture even more? I called the owner, Dereck, after I saw them further damage my liquor cabinet and nearly drop my TV. At that point, I was close to telling them all to leave. He did answer and came over to assess the damage, which I respected. Over the phone, he said the liquor cabinet might be repairable, but the hinge had punched through the door and ripped a hole in it. Once he arrived, it was 90% him talking and very little listening or acknowledgment. He gave a long chain of excuses and hinted that the liquor cabinet was low quality, then said it was "still usable." At that point, we had enough and told him that was a cop-out. He then stood up, shook hands, and walked out. Later, he called and offered 15% off, which was basically equal to the cost of the smoke breaks. The owner also kept emphasizing that this was a quick turn. I called on Monday for a Friday move, and Dereck came Thursday to assess what needed to be moved. He was patient and respectful during that visit, especially since I was in the middle of work. But if a company is going to do a subpar job because of a quick turn, then they should not offer it. Like I said before, I have never written a review before. My wife and I work our butts off, and anyone who lives in Key West knows the challenges and cost of living. If you value your furniture, DO NOT USE THIS COMPANY. If you do, watch them like a hawk, do not be complacent, and be as detailed as possible. All that said, the movers themselves were nice and respectful. If I had three of the supervisor, I would not be writing this review.

From the owner: Our movers have been serving customers moving into, out of and around the Florida Keys since 1997…read more We are the oldest Florida Keys based moving company in all 0f the Florida Keys. Let The Professionals at DRN Moving Handle All Your Moving Needs!

If I could do zero stars I would. I Asked for a refund and the sales rep responded 9 days later…read morethat I had to write a different email to get the refund. That delay put me out of the refund date range and now they're refusing my refund. Very shady business practices and Google has many reviews where they do this to people. Don't use this company.

I never received a call 24-48 hours of when they will arrive. I got a call at 12:13pm that they…read morewill arrive in 3 hours and they didn't arrive until 4:30 pm. They barely spoke English. They are Arabic maybe... it's a father and son. He was using his calculator seems like making up charges. I was told various payments will be accepted for pick up and they only wanted cash. I was already charged for being being on the 3rd floor but they decided to charge an extra $192 for distance which is under 75ft. I didn't even fill no where near half of the truck as seen below. The biggest piece of furniture I have is a couch the rest was a tv stand and boxes. The biggest issue is that they act like they don't even understand me when I'm speaking. This was the worst first experience. When you are doing business I feel it is disrespectful and unprofessional to speak in another language while filling out papers and making up numbers. It makes the customer feel like something is fishy. UPDATE!!! I went to do a claim and this company is not authorized to be operating!!! They changed their name thinking they'd get away with it. I'm now going through a fraud investigation. Picture below is from the claims company.

Tropical movers have moved me three times & each move was prompt/ expert/reliably efficient- they…read moreare professional and polite- fragile items are expertly handled with care top recommendations Tropical! thank you

Hired movers to help move my mother in law into her new home, extremely helpful and willing to go…read moreabove and beyond.

The best moving company in the Florida keys. I have used…read morethis company multiple times, they always do a great job.

If I could give this company 0 stars I would! First, off they lost things in our move. Second, they…read morebroke a $400 television and offered no help on a solution to have it fixed/replaced. Third, Paula is absolutely the rudest and most condescending person I've encountered in my life. She will straight up laugh at you and your problems, argue and yell at you, and continually interrupt/talk over you. This matter is currently being looked into and taking legal action against them.

A Team was great! On time and never complained. You can tell Alex is very experienced and his team…read morework great together. They moved me from key wext to marathon for a reasonable flat rate. Glad i chose A Team Moving

We used this company for our recent move. Half way after they began the move of just our apartment…read moreitems into a UHAUL they advised that the quote they gave us had to increase due to it taking longer than they estimated. We were on a tight budget as most moves require and were under stressful circumstances. We advised them we only had the amount agreed upon and they walked off the job and left us with a half moved job to figure out what to do ourselves. Having a small child and plans to leave that evening made for a very difficult situation. We had to leave to drive out of town many hours after we planned and late into the evening. The worst part was that we had given them several other moving jobs over the past year. I don't usually right poor reviews but this made our move so stressful and left us with no idea what to do. I wouldn't want any family to have to go through what we did.

Great service affordable price I will use the service again…read more I give this guys a call they showed up unless then 30 minutes

The guys were on time and worked extremely hard in 90 degree heat to move our furnishings to a 4th…read morefloor condo. Highly recommend!!