Submitted resume for AGM via indeed, Interview set up for between 10-4 today. Arrived 11:05 and no…read moreone in and told to come back. Arrived 1:45 pm to manager saying no storage experience so no need to talk. WHY SET THE INTERVIEW? Why not state that on indeed or with receptionist when I arrived on time?

Storage Rentals of America Review 113 Overseas Hwy, Key…read moreWest, FL 33040 (786) 977-4720 Sharing an incident that occurred on Sunday, January 5, 2025, between 9 AM and 1 PM, which was ultimately resolved thanks to the kind assistance of a Monroe County Sheriff's deputy and the County Fire Department who were able to access the structure. We have rented a large unit at this facility for about two years. While the office is closed on Sundays, the facility guarantees access daily from 6 AM to 10 PM. As a business owner who relies on dependable access, I urge others to read on. We were returning equipment to our unit and picking up other items when the main door closed and automatically locked behind us. Our access code failed because this facility relies on WiFi-based security, which was down. After an hour of frustration--alongside five other tenants in the same predicament--we reached their telephone support team, only to find them just as helpless as we were. Their solution? "Come back tomorrow." This was not an option--our unit was wide open, and we had no idea if anyone else was inside or when (or if) their WiFi would resume to unlock the doors. Concerningly, another tenant present said the same thing had happened to him within the past month. This suggests an ongoing issue, not an isolated event. If you own a business and need reliable access to your storage unit, think carefully before choosing this facility. I requested a call from a responsible representative three times--the onsite staff are powerless to offer a solution, this review is my last resort. WiFi issues happen, but this facility has no backup solution. A simple on-call local locksmith, security company, or staff member could prevent such incidents. The lack of responsiveness we experienced has been disappointing.

bait and switch they we got a free month ( not really still had to pay admin fee..following month…read morereg price $115 following monrh $230 plus we can't get out of it for another month because we must give them 30 days notice.. DO NOT RENT FROM THIS COMPANY!!!

From the owner: Old Town Self Storage is located at 930 Catherine Street on the corner of Catherine and Grinnell…read more We have been serving the residents and businesses of Key West for over 15 years. Our facility is climate controlled, security key pad access, clean and safe. Stop by and check out the facility and see why we are Key Wests # 1 choice for storage in Key West!

This was the worst experience I have ever had with a moving company, and honestly, one of the worst…read moreservice experiences I have ever had. I am leaving this review to warn others. I have served in the military for over a decade and have been through several moves. The actions of these movers and the owner were very concerning and absolutely could cause damage to your furniture. 1. The owner told me they are taught to use moving blankets once the furniture is already inside the truck. That means your furniture is moved before being wrapped. This was the first time I had ever seen that. If you research proper moving techniques, furniture is typically wrapped before it is moved, not after. 2. Drawers were not secured with bands or wrapping before being moved. This was another first for me. Even when we hired two college kids in San Diego, they knew to secure drawers before moving furniture. 3. The ramp was not placed down from the box truck until 45 minutes after we arrived at the new location. Why? To move slower? Risk my furniture even more? I called the owner, Dereck, after I saw them further damage my liquor cabinet and nearly drop my TV. At that point, I was close to telling them all to leave. He did answer and came over to assess the damage, which I respected. Over the phone, he said the liquor cabinet might be repairable, but the hinge had punched through the door and ripped a hole in it. Once he arrived, it was 90% him talking and very little listening or acknowledgment. He gave a long chain of excuses and hinted that the liquor cabinet was low quality, then said it was "still usable." At that point, we had enough and told him that was a cop-out. He then stood up, shook hands, and walked out. Later, he called and offered 15% off, which was basically equal to the cost of the smoke breaks. The owner also kept emphasizing that this was a quick turn. I called on Monday for a Friday move, and Dereck came Thursday to assess what needed to be moved. He was patient and respectful during that visit, especially since I was in the middle of work. But if a company is going to do a subpar job because of a quick turn, then they should not offer it. Like I said before, I have never written a review before. My wife and I work our butts off, and anyone who lives in Key West knows the challenges and cost of living. If you value your furniture, DO NOT USE THIS COMPANY. If you do, watch them like a hawk, do not be complacent, and be as detailed as possible. All that said, the movers themselves were nice and respectful. If I had three of the supervisor, I would not be writing this review.

From the owner: Our movers have been serving customers moving into, out of and around the Florida Keys since 1997…read more We are the oldest Florida Keys based moving company in all 0f the Florida Keys. Let The Professionals at DRN Moving Handle All Your Moving Needs!

I was in a bind -- my condo sold in May and I needed to move my stuff from that condo to the new…read moreone I bought before June 3rd when I left to spend 4 months in New Jersey. I had arranged for people to move me but it fell thru at the last minute. I called DRN. Derek, the owner, came personally to give me an estimate. He spent time with me and answered all my questions. His estimate was very reasonable and he was able to schedule my move for June 1st. My movers were Kyle and Stanley and they were absolutely great! They moved my stuff to my 3rd floor condo (32 steps and no elevator)! They were very professional but really pleasant and friendly. They wrapped everything so there was no damage and the move went smoothly. I could not have asked for a better experience. If you need to move, you need to call Derek -- you will not be sorry!

We hired this company to move all our 2+ BR home, from a storage unit into our new condo…read more They were super great to work with Every question I had they directly replied to, and the owner was personally involved and made sure everything was setup, scheduled, and followed up on. They were able to give me a spot on estimate. The movers arrived early, communicated ahead of time, verified times with myself and made sure they had directions and location down without any issues. They were very friendly, helpful and even knew the easiest and most effective way to get furniture into a two and three story condo! I couldn't have made it with DRN!!! This company was a lifesaver when it came to moving!!! Thank you DRN, I will definitely recommend your services and use you again in the future!

I have used this company twice (once when moving homes last year, and again recently to move my…read moredaughter to a college apartment.) I had a great experience both times. Dan was great to work with. Arrived on time and were efficient. Prices were reasonable and we paid exactly what we were quoted both times. The additional movers working with him were courteous and careful. No problems and would use them again!

I called Dan on a recommendation from my realtor. He quoted me good prices, slightly less than the…read moreother companies I was calling (not much, but ever so slightly that it motivated me to use them). Dan is very nice and so are the movers that came with him. I am remodeling the new house, so all the furniture was loaded into the garage. I noticed that several of my expensive pieces of furniture were pretty noticeably damaged due to the movers not wrapping them when they were moved. Fine, things happen. Tonight, MORE THAN A WEEK LATER, I finally get an invoice for SIGNIFICANTLY more than quoted. Please use caution with this company.

If I could do zero stars I would. I Asked for a refund and the sales rep responded 9 days later…read morethat I had to write a different email to get the refund. That delay put me out of the refund date range and now they're refusing my refund. Very shady business practices and Google has many reviews where they do this to people. Don't use this company.

I never received a call 24-48 hours of when they will arrive. I got a call at 12:13pm that they…read morewill arrive in 3 hours and they didn't arrive until 4:30 pm. They barely spoke English. They are Arabic maybe... it's a father and son. He was using his calculator seems like making up charges. I was told various payments will be accepted for pick up and they only wanted cash. I was already charged for being being on the 3rd floor but they decided to charge an extra $192 for distance which is under 75ft. I didn't even fill no where near half of the truck as seen below. The biggest piece of furniture I have is a couch the rest was a tv stand and boxes. The biggest issue is that they act like they don't even understand me when I'm speaking. This was the worst first experience. When you are doing business I feel it is disrespectful and unprofessional to speak in another language while filling out papers and making up numbers. It makes the customer feel like something is fishy. UPDATE!!! I went to do a claim and this company is not authorized to be operating!!! They changed their name thinking they'd get away with it. I'm now going through a fraud investigation. Picture below is from the claims company.

Great service affordable price I will use the service again…read more I give this guys a call they showed up unless then 30 minutes

The guys were on time and worked extremely hard in 90 degree heat to move our furnishings to a 4th…read morefloor condo. Highly recommend!!

Professional, friendly and reasonable price. the guys came prepare and willing to help.read more

From the owner: UpDash is your trusted partner for a wide range of services, including professional moving,…read moreefficient junk removal, and prompt delivery solutions. With our dedicated team and commitment to excellence, we strive to simplify your life by offering reliable and convenient options to meet your relocation, decluttering, and delivery needs. Count on UpDash to deliver exceptional service with a focus on quality and customer satisfaction.

Canceled on me the morning of the move 3 hours before. This is after me confirming with them a week…read moreout and 2 days before. With advanced warning I may have been able to find other options but very unprofessional.

From the owner: 305 Movers is your go-to source for all your moving needs in Miami, FL. Our dedicated team of…read moreprofessional movers are licensed in the state of Florida, and we can provide all types of residential and commercial moving services. No matter the size of your move, 305 Movers is here to make it easy and stress free. Our team of experienced and knowledgeable movers strive to go above and beyond to exceed your expectations and make sure your move is as seamless as possible. We understand how stressful a move can be, which is why we offer our clients unparalleled customer support. Whether you have to relocate across the state or just a few blocks away, we are here to help. At 305 Movers, we use the most advanced packing and loading techniques to ensure your belongings are safe and secure while in transit. All of our moving services are designed to minimize the risk of damages or delays, and we use only the best packing materials to keep your items safe and secure. If you are planning to move, trust 305 Movers with all of your relocation needs. With years of experience in the moving business, we have the knowledge and expertise to provide the best local and long-distance moving services in the state. Get in touch with us today for a free quote!