This service was amazing after my family traveled to Key West all the way from the San Francisco…read moreBay Area. It took us all day and most of the night to arrive at our destination. I cannot tell you how valuable it was to have a comfortable crib already set up so that we could put our 4 month old twins to sleep after such a trying day. We also loved having the rock n plays they were used to, and a video monitor so we could enjoy the pool while they napped! Natalie was responsive when we had to change our order, and worked with us to get the right equipment for our twins. She even found and mailed back a shirt we left in our vacation house. I highly recommend Baby's Away Key West.

Such a cute coffee shop & roasters!!! Staff is so sweet & kind. The island special iced coffee was…read moreso yum! Sweet & creamy. Mocha & blueberry muffin was excellent too. Loved how they sell Tony's chocolate too! Definitely a bit pricier for coffee but worth it in my opinion :)! Must try for a keys trip, they're the southernmost coffee roasters in the US!!!

Do Business With At Your Own Risk: I reserved a car seat and stroller from Baby Chicks for a week…read morelong trip to the Keys in early May. Per our agreement, the car seat would be dropped off at the rental car desk and the stroller would either be there or at our hotel. All upfront communication was smooth. The car seat was not at the airport and it took me an hour to get in touch with the owner. By that time we had rented a car seat from the rental car company. Apparently, an "employee" was supposed to drop everything off and failed to do so. Yvonne offered to refund my charges and still rent us the stroller for the week. I appreciated her offer and agreed to those terms. Fast forward 6 weeks and she still has not refunded my money after asserting she would do so in email. Additionally, she provided documentation to Amex showing that her charge was legitimate (I was forced to dispute) even though she said she would refund the money. At this point, I felt it was necessary to go on record about working with this company.

We had a software problem as I was trying to rent two bikes to the point I left their shop. I…read moreposted a negative review here. The owners, Dave and Denise, were on top of it and called me. They delivered our two beach riders within an hour. I am sure they will work all the bugs out of their software. Next time I will be more patient in the store. If you are here in Marathon they have a bunch of fun stuff to rent at an affordable prices. Last post I said Good Luck sarcastically, this time I mean it in the best way possible. Good Luck Guys

Rented e bikes yesterday, they were great condition, fast, and comfortable. They lasted for 65km…read morewith still some charge left!! Dave was great at explaining the bikes. Highly recommend! They delivered and picked up the bikes too, highly recommend!!

Chris in the tool repair department was very helpful, knowledgeable and went above and beyond to…read morehelp us. Thank you very much! We will be back to buy from them thanks to Chris.

Doc was super nice and heloed me find exactly what I needed. At the Key West Eaton Street store…read more I'll be in soon for more plumbing advice. Oh. Yeah and the key dude was cool toom

Let me start by saying I am 100% grateful that we have a Home Depot and don't have to wait for…read morethings to be sent by mail or drive to the mainland for stuff. They have a good selection, and you can order almost anything you need to be shipped to the store and then pick it up. Prices are competitive without that "extra cost" that seems to get added by a lot of businesses because we are so far from the mainland. (I get it, transport here is expensive!). When I place orders they call me to tell me they are ready so I can come pick them up. The two downsides are: 1) the app. If you do curbside pick up with the app, no one brings it out to you. You have to go in, wait in line at customer service, and pick it up yourself. And 2) usually when you go into a home depot the people who work there know a lot about the tools and supplies and how to use them. It's pretty clear that some employees here don't do any of their own home improvements. However, the employees will go out of their way to help you and are super friendly. So that's a huge plus. Just know that you have to come already knowing every single little thing you'll need for your job, including sizes and types, since you won't be able to just ask the staff what else is needed to change the faucet in your sink.

Ken in customer service bent over backwards to make my experience great Others blew me off but he…read morecame through

The first place i head to in Ross is the shoe section. There were Soooo many gems in this Ross. But…read moreI still walked out empty handed because none of the shoes that I wanted could fit me . The prices were perfect. When i looked online for my size in said sneakers, the prices almost tripled and doubled on some. Also, I saw a lot of female sized sneakers on the men's side. Stockers should do a better job with that.

The only Ross on the island. The staff were helpful and we found what we needed and more.read more

Writing a review specifically to counteract the negative reviews which seem to reflect poor…read morecustomers, not poor customer service. I've been in this store about five times for different reasons each time. They have always been helpful and friendly and explained things I wasn't sure about or helped me find things that were very well hidden in their tightly packed--very well stocked for its size--store. Twice I have found things here that the other local stores did not stock. Side note: All three hardware stores on BPK have been nice and helpful.

Very knowledgeable staff and if you look from the outside it looks like a small store but once you…read moreget in there, they've got a lot of items to select from. Very clean well stocked, pet friendly just a nice place to stop if you need something.

Best Move I made the whole time I was in Florida! I dodged…read morebullets when I interviewed two other fly-by-night companies and happily chose AIA. First, we were very impressed by Alex Trento. He was professional, on time, smart and accurate. Honest and old-school. We interviewed two other companies and confidently booked with Mayflower. Penni, was the move manager, did a great job communicating with us. The driver called the night before to confirm. Driver was efficient and sorely lacking in social graces; he was on time, had a good crew in CA, however, two wardrobes were squished totally - he blamed the boxes - not where he stacked them, And an important box marked 'fragile' six times arrived like an accordion - the driver blamed the box,- nothing was broken. Alex, the president will warn you about the FL competition and, go figure, he is 100% right. Listen to the man. Would use them again 100% - and refer friends and clients to Mayflower/A-I-A.

A1A did all the packing and loading at the origin location. At the destination I discovered that…read morethe wardrobe boxes containing my clothing on hangers were also tightly jammed with other items, such as a full size plastic clothes hamper (into which a comforter was tightly jammed), unprotected shoes and an iron, full-size file boxes, a wastepaper basket, a tripod, etc. The force and displacement resulting from of all that jamming caused my clothes to not just be all creased, but also damaged, including a leather jacket whose collar was permanently dented in two places. Mats and a rug which should have been rolled up were instead tightly folded and bent. An upholstered chair had its upholstery ripped. A microwave oven for which I had the original box and styrofoam had the platter thrown into the interior loose and unprotected. Possibly the most clear-cut indicator that the damage was intentional was my favorite mouse pad (which has been discontinued), which was made of a firm material and yet was packed at the very top of a box's interior having been completely and precisely folded in half, making it forever unusable. The boxes that had been packed in my presence in the living room had tons of packing paper in them, but the boxes that were packed out-of-sight in the bedrooms often had no packing paper at all and looked like drawers had been turned upside down and the contents dropped into the boxes. Then there's the usual damage such as glass artwork being shattered, cardboard boxes being crushed., etc. This is all documented in photos, as well as videos of me opening up the wardrobe boxes. I had completed as instructed the high-value inventory online, but when I was presented paperwork to sign after the boxes had been loaded, it said I had "none" and that it was too late to fix. For both the A1A packers and movers, I tipped each of them $50 before they started and told them they would each get another $50 afterwards, for which I kept my word, and yet they did this.