Chris in the tool repair department was very helpful, knowledgeable and went above and beyond to help us. Thank you very much! We will be back to buy from them thanks to Chris. read more

Doc was super nice and heloed me find exactly what I needed. At the Key West Eaton Street store. I'll be in soon for more plumbing advice. Oh. Yeah and the key dude was cool toom read more

An old school hardware store that prides itself on service. You can find almost anything you need and the staff is extremely helpful.

Great store that has almost everything Staff is very nice Prices on some items really don't have to be that high- Cleaning supplies for one The markup is outrageous For us neighborhood locals it's a necessity and things don't all have to be that expensive All in all a great store though to have read more

Best and most knowledgeable people. Skip Home Depot it's not worth the hassle. Military discount offered as well.

Nobody picks up the phone. It's all walk in and unless you're a local they won't even talk. Home Depot told me that portable AC units are not a seasonal Item and that's why they don't carry it in stock ,... really? Key west has gone mad !! read more

You want a real neighborhood hardware store? Well here it is. Big box stores have their place but for convenience and service Strunk Ace Hardware has them totally beat. Individual nuts and bolts. Weird fasteners. Different gauge and type wire by the foot. The staff know their stuff and will take you directly to it. Custom paint colors. They know their customers and what they will likely need. They stock tons of items!!! read more

Great customer service that you don't receive at the other hardware giants, great prices and a selection unbelievable in this smaller hardware store. read more

No better hardware store exists anywhere!!! Even if you are on vacation stop in to check it out..

Customer service is exceptional. Especially for fasteners. Have never found better anywhere!!!

Absolute best hardware store in Key West. Helpful, knowledgeable staff, solid inventory, and reasonable pricing.

There is very few times working in the contractor world you run into supplier who knows their trade to the subject matter expert level. If you want a subject matter expert in hardware head to this location and speak with Jim! Hands down the most knowledgeable person when it comes to hardware and fasteners. Helped us thru a critical installation to a specialized material. Plus the staff is extremely friendly and welcoming. I walked in and explained my issue and the lady at the front directed me to the back in the hardware section. The staff in the back help me achieve the gold on my project. Once again if you have a hardware or fastener problem head here and go find Jim he has the knowledge to solve the problem. read more

It's been in Key West for 75 years so probably be there if you need something for your house tomorrow. It's the only place I know on Key West that has all your home repair or remodeling needs. I really like the antique decor on the walls the prices seem competitive and the staff was nice and helpful. Lots of parking if you need to load your pickup. read more

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Needed stink bug spray but couldn't find it. Cashier said I could have them order it and sent me to the order window. I showed Sherry the picture of the product I was looking for and she looked it up. Ace didn't stock it so she looked up several more products with no luck. Sherry looked up the ingredients of the product I wanted and looked at the products on the shelf until she find an identical product. This was exemplary service read more

Old school correct hardware store Great hardware selection and great service Highly recommended read more

Super friendly neighborhood Ace store that made me feel at home. I came in for a cutting board and left with that and recommendations for grocery stores and activities from one of the friendly employees. They have an ample parking lot, which is a bonus in Key West. Everyday basics are a bit pricier, but the service and selection of home repair items is nothing to scoff at. read more

Best hardware store in Key West, hands down. Yes, their products sometimes cost more than those at Home Depot, but guess what? If you ask them to price match, they'll usually accommodate you. And as far as knowledge goes, they're light years ahead of Home Depot. Here's an example: I got a key copied at Home Depot, and when I got home, I found out it didn't fit the lock. I went to Strunk's, told them what happened (and showed them the Home Depot copied key), and the manager told me that I needed a brass key instead of aluminum. When I got home, the copied key fit the lock BETTER than the original! AND it was cheaper than Home Depot. It's pretty rare that I'm delighted by a store, but Strunk's gives me good vibes, a valuable commodity in Key West. This isn't a knock on Home Depot; it's a bigger store with a wider selection of goods. But Strunk's crushes them as far as customer service and overall knowledge of hardware is concerned. read more

Mark and Orren helped me figure out exactly what I needed to fix something at my new residence and Josh made sure my transaction was swift and accurate. I could feel the positive energy flowing from every employee I encountered. I'm looking forward to the next time a hardware challenge comes my way with a team such as this. read more

I lost steering at Fort Jefferson and Strunk had the bolts I needed and delivered them to Key West Seaplane at no delivery charge w only 45 minutes of notice! Amazing. They have my loyalty. @@@@Your results may vary@@@@ read more

Stopped on my way home from breakfast. I like the early hours. Was greeted by a friendly woman at the entrance., guided to the paint, a man there helped me find what I needed and I was on my way quickly. Small store service where my business was appreciated. Now it's time to paint my bathroom. I'll return to this Ace Hardware for sure. read more

A local powerhouse that truly cares about their employees & community. This is a business that is completely dialed into what a unique market like Key West is all about. read more

Bike Man loves hardware and this is the place to get it. The people at Strunk all.....know what they're talking about! That is very nice in this day and age. The store cares hard to find marine grade hardware and has a wide assortment of stainless steel nuts and bolts. Bike Man finds all of the hard to find things at ACE. Keep up the good work! read more

Ever time I enter this store I feel like I am a bother. I try to give them my business but they just don't seem to want to help. Very unfriendly staff. Once I went to have keys made, OH MY! I thought I was asking them to do something illegal. They moaned, but made the copies. Since then, I go to Home Depot to get key copied. Another time I asked for help with ordering some rockers. OH MY! You would have thought I was asking them to 'make' them for me. I didn't order the rockers, I ordered them online from Home Depot and had them delivered to my house. Just today I went in to get some prints made. OH MY! The man at the front counter said "We are too busy, can you come back later?" I said thanks but we have other options. I am emailing them to Office Depot and will pick them up later. I am finished with trying to support this store. I have more options in Key West that are willing to help. read more

This place is the best!! The salespeople are knowledgeable and helpful. As compared to Home Depot, the other game in town, where I always leave feeling aggravated, I leave Strunk feeling I live in a wonderful pocket of authentic humanity. It isn't only the friendly and helpful salespeople: it's also the friendly and efficient checkout people. Compare the lines and slipshod service at Home Depot. read more