Very knowledgeable staff and if you look from the outside it looks like a small store but once you…read moreget in there, they've got a lot of items to select from. Very clean well stocked, pet friendly just a nice place to stop if you need something.

Writing a review specifically to counteract the negative reviews which seem to reflect poor…read morecustomers, not poor customer service. I've been in this store about five times for different reasons each time. They have always been helpful and friendly and explained things I wasn't sure about or helped me find things that were very well hidden in their tightly packed--very well stocked for its size--store. Twice I have found things here that the other local stores did not stock. Side note: All three hardware stores on BPK have been nice and helpful.

Staff is very helpful. Had small projects. First time they helped me determine that I didn't need…read moreanything "new". 2 nd project they got me to all I needed with a smile. Very nice folks. Thank you!

This small store is very fully stocked with just about anything you would expect at an Ace hardware…read morestore. The employees are great and always help me find what I need here. On our last keys trip I stopped in a few times for small items.

they are truly a great hardware stor. They have a wonderful supply and will help you choose what…read moreyou need.

If you want normal rv and marine antifreeze (concentrate) please go to the specialty hardware in…read moremarathon. Nobody else seemed to have anything granted we were traveling back to the freezing temps in Michigan after using the jet ski down in Florida. West marine wanted 70 a gallon, where this store had the normal gallon stuff for 8 dollars. (back home 2.50)

We have used them for years and I would say they are typical for this type of business. Decent…read moreservice, decent prices for the area. Not the nicest when you go in, but hey, its building supplies. Last week we had $1400 worth of lumber delivered. The driver called and asked us where to drop it. We have 2 driveways, one has our skiff against the fence and our Dodge Challenger in the carport and the other is across the property and the opposite side from our project. We told the driver "between the Challenger and the skiff, up against the skiff" He of course dropped the lumber on the opposite side of the property. Mistakes happen. But then we called to get it corrected. I am partially disabled and unable to move a couple tons of lumber by hand. My wife called in and talked to "Jen the Manager". She was immediately unpleasant, did not apologize for the mistake and started saying how she can't this and can't that. Then said she would get it moved but she didn't know when. The fact that the contractor was coming out on Wednesday did not concern her. My wife, disgusted, handed the phone to me. As the Director of a National Organization I oversee customer service. I told Jen, tactfully and in a calm voice, this was their mistake and now would be the time for some positive customer service. She went off. Rather then offering solutions she said she would pick the lumber up that day and refund us. And 5 more minutes of insults and unprofessional behavior before she hung up on me. So she can pick up the lumber that day, but cannot move it for us??? TERRIBLE, the absolute worst. I will discourage all of my friends from using Overseas Lumber until she is no longer the manager. Home Depot delivers... Please note: I do not exaggerate or lie to make a point. I do not embellish because I am not happy. This review is factual.

From the owner: New construction or renovation, Overseas Lumber Supply can meet all of your building material,…read morelumber & hardware needs.

Chris in the tool repair department was very helpful, knowledgeable and went above and beyond to…read morehelp us. Thank you very much! We will be back to buy from them thanks to Chris.

Doc was super nice and heloed me find exactly what I needed. At the Key West Eaton Street store…read more I'll be in soon for more plumbing advice. Oh. Yeah and the key dude was cool toom

I am a local and appreciate that this Home Depot carries quite a selection of products that are…read morespecific to our unusual local needs. Not every big box store pulls this off nearly as well. The Florida Keys are a major salt water boating and recreation area. This store carries a better selection of SS & galvanized marine bolts, screws, & other fasteners than most HDs .Interestingly a small store, Specialty Hardware, also in Marathon, is a solid small shop with a real local service and product selection that fits nicely serving local needs and seems to thrive in the presence of the big box store. Back on this HD, there is a good selection of boating accessories from batteries to chemicals to electrical and boat trailer stuff. The area gets a lot of RV folks touring through and there is a decent selection of RV supplies. My wife teases me that there is a standing joke among her friends that all their husbands spend more time at Home Depot than at home.

Older guy in the appliance department on Saturday August 11 at 3:00 was not helpful at all. Pretty…read moremuch told me I was SOL on getting help with a refrigerator delivery/installation. I was ready to spend some money and he sent the sale right out the door. Pretty sure he went and sat back down after I left. Very poor customer service and attitude. My guess is that he was in a hurry to get off his shift.

Let me start by saying I am 100% grateful that we have a Home Depot and don't have to wait for…read morethings to be sent by mail or drive to the mainland for stuff. They have a good selection, and you can order almost anything you need to be shipped to the store and then pick it up. Prices are competitive without that "extra cost" that seems to get added by a lot of businesses because we are so far from the mainland. (I get it, transport here is expensive!). When I place orders they call me to tell me they are ready so I can come pick them up. The two downsides are: 1) the app. If you do curbside pick up with the app, no one brings it out to you. You have to go in, wait in line at customer service, and pick it up yourself. And 2) usually when you go into a home depot the people who work there know a lot about the tools and supplies and how to use them. It's pretty clear that some employees here don't do any of their own home improvements. However, the employees will go out of their way to help you and are super friendly. So that's a huge plus. Just know that you have to come already knowing every single little thing you'll need for your job, including sizes and types, since you won't be able to just ask the staff what else is needed to change the faucet in your sink.

Ken in customer service bent over backwards to make my experience great Others blew me off but he…read morecame through

Great location although it's small it's got everything you need in the upper keys from standard…read morehardware store items Tina wide variety of paints. Outdoor equipment bbq's, plumbing and carpentry supplies need. It just doesn't have lumber.

Staff is super sweet!! We came in for boat wash and was recommended a blueberry scented soap. It…read moresmells delicious and works great. Thanks for the help and my pup says thanks for the treats!