Do yourself a favor, find another place. You will never be able to speak to a live person, not one that can help you in any way. Our credit card is on auto pay. When it didn't go through we were NOT informed and charged almost $900 in late fees. We do have 8 units but $900, really. We didn't realize the payment didn't go through until we were informed by OUR credit card company. They were quick to put locks on but not to tell us of the issue.
Save yourself the aggravation. Also, when we brought the locks back to the office hoping to speak to someone we were greeted by a virtual terminal. No, just No. read more