Exceptional service. I referred my mom and they took very good care of her. Stephanie was so patient and helpful. She took her time explaining everything to us. They are very timely in scheduling her appointments. read more

Gateway Dental Group - My new healthy smile - General Dentistry Near Me - Riverside, California

Outstanding Team!!!!! I'm a rather new client to Gatway Dental, and it's my second visit. On this ocassion, as at the first, the Ladies and the Doctor were pleasant, professional, attentive, and caring. I didn't have to wait long, I understood the provedure, and I must pay a special compliment to the Hygienist. She entered the room with the most welcoming and entusiastic "Hi"!!, that Ive ever heard! She truly made my day! read more

Make sure to get the dental plan with them. It's worth the money. This place was much cheaper than my two previous places I've attended. I broke my 10 year old filling and they managed to get me an appointment as soon as possible and gave me a new onlay on my tooth. I did have to come back a couple months later because I ate some fruit snacks and it pulled my onlay out of my mouth. They were able to cement it back in and I only paid for a 26 dollar co pay for the visit since I had the yearly dental plan. My only suggestion would be to provide the customer with a pamphlet or paper indicating what you must avoid moving forward with whatever procedures you get. I was under the impression I had to wait a month to go back to eating normal but that is not the case. Fruit snacks act as a suction cup so I must avoid my favorite lunch snack moving forward. I could've did my own due diligence and look up myself but for the price I paid, I would expect to be informed completely. I just see this as an area of opportunity for them. Other than that, their customer service was very friendly with each worker there. read more

Gateway Dental Group - Broken onlay - General Dentistry Near Me - Riverside, California

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My appointment was scheduled at 4pm. At 4:45pm they took my X-rays and then was taken to an exam room. At 5:20pm (more than an hour later) they tell me we need to reschedule your appointment, the hygienist is out for the day...she left at 5:00pm. So in the end I waited for an hour and was asked to reschedule. Really unprofessional. read more

Came here for a extraction and bone graft 3 years ago was 5/5 happy came in today 06/30/25 greater by "Jen" real piece of work immediately felt like I was not welcome. Will never waste my time or money here you shouldn't either. read more

The best group that took such great care of me and all my needs. Loved Dr. Ajayi. 10/10 recommend this office!!

***Updated review as of 5/13/2025. I have come back to Gateway Dental because a certain employee is no longer there. The staff is very welcoming. Itahti and Jenn are very friendly and helpful. Claudia was wonderful and Dr. Ajayi is always kind and knowledgeable. She walked me through explaining the process to fix my broken tooth. I dislike going to the dentist but I'm happy to know that the staffing situation is better and the office is back to having amazing customer service. I look forward to continuing my dental care at Gateway Dental. read more

After a terrible experience at another dentist office and avoiding it for 3 years, I went to Google reviews to find a new dentist that I could trust. Because of what patients said about her, I was willing to give Dr Ajayi a try. Four crowns and two root canals later, I am so happy that I did. She put me at ease and listened to all of my questions. Everyone on her team is wonderful. I highly recommend Gateway Dental Group in Riverside (on Indiana) if you're afraid to go to the dentist but know you need to! read more

When you get a appointment count on waiting for over an hour to be seen the whole day was wasted they don't even care about you and your time what the heck are they doing read more

First visit, 90 minutes trying to sell us on expensive dental services, and 5 minutes performing the bi-annual cleaning we had come for. We won't be back. It's 100% about the money for them, which is not really what you're looking for in your health provider. read more

You might be wondering what's the most fun I've had during a Wednesday afternoon, the answer is going to Gateway Dental. I had not been to a dentist office in years due to a previous bad experience elsewhere. However, the friendly and informative staff renewed my passion for regular dental visits. I highly recommend you consider Gateway Dental if you like stress free and efficient visits. DR Ajayi and Claudia will take care of you! read more

My employer insurance assigned this office for my dental care & I am pleased. Dr. Ajayi is better than any dentist that I have ever had in the past. She reviewed my X-ray & thoroughly explained the work I needed done and why I needed it done in Lamen's terms. Front office staff is kind and The Dental Hygienist Claudia is thorough with her work and knowledgeable. Cons: They charge A LOT for their services...my bf is a Dental Hygienist and was in awe with what was being billed for. A big portion of the services on my bill were things that I DID NOT need... read more

Had dental exam and x-rays 9/10/3024. Decided to have treatments at Loma Linda University Dental School l instead and had my x-rays sent over. 18 photos 3/4 I ch squares that can not be enlarged. These are unusable and useless. They will provide photo copies only, also unusable. Is this a shady practice or in retaliation for seeking treatment elsewhere? read more

Great Dentist and Staff. They explained everything and was able to get a same day appointment and brand new crown

Great customer service here! Everyone is so nice the office staff is great. Dr. Al-khatib was so easy and understanding, super nice doctor!! She was able to get my out of pain read more

I hadn't been to the dentist in a few years. Maybe more than a few. Knew it was time to go. Looked through the reviews of some companies that were part of my Delta Dental plan. Came upon Gateway Dental Group and saw they had lots of positive reviews. After making my appointment, I met Dr. Noor Al-Khatib. She couldn't have been nicer and more professional! ALL of the staff there made me feel comfortable. Dr. Al-Khatib just finished, today, a crown I badly needed. I still have more work to be done but I will definitely be coming back. If you don't have a dentist, or want to change the one you have, I HIGHLY recommend Dr. Al-Khatib and the Gateway Dental Group! ALSO, NO PAIN through any of the procedures, including a root canal! Steve Maio 6/27/23 read more

Came in today and received my exam, X-rays, cleaning.and deep cleaning. The new hygienist was amazing. No one likes a sharp pointy thing in your gums and she was super gentle or my gums are used to it, but doubt that's the case. Shauna is her name and please know she is not just here for the cleaning. She was very personal and talked to me and made me dental appointment pleasant. The office is always clean as usual and the front desk staff are amazing. This is why I continue to come here after 10 years. Thank you all for the amazing work and being so awesome. read more

Why do they refuse to provide statements upon request? I just don't get it we have asked twice..a month ago was told it would be ready later, and this week our written request was totally ignored. Bad customer service! read more

Love this place!! The staff is wonderful and everyone is so professional. Maria at the front desk always has a smile and is quick to offer assistance. Claudia is great hygienist and there is no better dentist than Dr. Ajayi! read more

My 3 year old asked me today "can we go to the dentist?" in case you were wondering how much my family loves everyone here. My husband and I both also like coming here. Everything is clear and explained so that we understand it. From payment to treatment. read more

Costumer service is horrid, the office experience alone is why I shy away from it. The quality of care isn't there.

This was my first time going to this dentist. I had no problem with the dentist herself, but I had a very unpleasant conversation with Tawny the office manager she told me my insurance didn't cover any of the work that I needed done. When I checked with my insurance company they said it did I ask for a print out of the procedures and the cost she became very rude. Told me if they give me a price thats it !!! They do not follow the guidelines of Kaiser Permanente advantage plus insurance read more

Recently became a patient here because I got a new insurance with my new job and I am so far very pleased! Today I got a deep cleaning for the first time from Savannah Juarez and she is the sweetest thing and so friendly. She made me feel comfortable, explained the procedure, and all of what she was going to do,. She offered extra numbing gel, or a numbing shot local anesthetic if needed. It turned out to not hurt AT ALL, I didn't even need much numbing. I'm so glad she was my hygienist. I highly recommend coming to her if you need any type of cleanings done. So far, I am very pleased with the customer service of everyone at this dentist. The girls up front are very welcoming, and always explain insurance or payment options very well. read more

Nope... have been diagnosed with TMJ after EXTENSIVE dental work by my doctor and the provider aetna sent me to, and now the installed crowns are falling out (3 of them) she did, and generally dissatisfied overall with my dental work she did. I also have horrible anxiety and the current provider that owns the franchise was less than sympathetic to the point where I had to be driven home due to the anxiety. The first Dentist who was there when I first went there was hands down the best dentist I have ever been to, after that it just went downhill... read more

Excellent customer service, top-of-the-line with technology. I do recommend this place.

The staff is great from the receptionist to the back office. Everyone is so helpful, the hygienist is so friendly and provides great resource on keeping your teeth and is very positive! read more

Negative stars.. I recently got a second opinion on my teeth. And the dentist told me I didn't have a root crack and my teeth are in no need for a deep cleaning. This dentist is a scammer. I feel so sorry for all of the people they stole from by lying. I wish I could report them for malpractice. Do not go here! read more

I was assigned to gateway dental through my new insurance and found that Dr. Ajayi is very knowledgeable and informative and going into my procedure today I felt prepared. I have really bad anxiety and she did a spectacular job of getting the work done and I felt as at ease as possible. read more

It's been way too long since I've had a routine cleaning or an oral exam & I must say everyone here is great. The staff is wonderful. Kind, caring, & very helpful. Dr. Al kahtib is great at what she does. Very gentle & attentive. Checks in with you to see how you are doing throughout. Dr. Ajayi is also great as well, very professional & does a thorough job. If you have anxiety about going to the dentist, I definitely recommend coming here. They will take care of you, & your loved ones. read more

This place is terrible. They are rude and unprofessional. They had me come back twice because they had the wrong crown made. These people need to get their act together. read more

I've been coming to Dr. Ajayi for about 6yrs since moving to Riverside. My daughter also comes to her. I'm completely terrified of the dentist but I'm so glad I found not only a wonderful dentist but a great hygienist (Claudia). The front office staff is amazing, they have always been so accommodating to me and my daughters needs especially when it comes to appointments. They've all treated me with professionalism and kindness and I truly appreciate that there are still dental offices like this one that care for their patients. read more

Wow!!! This place is absolutely amazing!! I have never felt more at ease with a dental exam. Let me start by thanking Dr. Ajayi and her wonderful staff for making my visit wonderful! I am a very nervous patient when it comes to my teeth. My teeth haven't been in the best shape for a little while now. And yet Dr. Ajayi didn't make me shame me for the condition of my teeth but instantly gave me different options on how to give me the best smile ever. She even made the injection of the anesthesia bearable. I hardly felt anything! Thank you again all of you for helping me! You guys are the best and I'm so grateful for everything you guys do!! read more

I would recommend Gateway Dental to anyone searching for a dentist. I have been coming here for the past two years and really appreciate the service I have received! Dr. Ajayi is informative and will answer any question you may have. Today, I had Ashley as my hygienist and she was probably the most gentle hygienist I have ever had. The office is always clean and the staff is always nice. Definitely would recommend this location! I have never felt scammed or overcharged for any of the procedures I have had here. read more

This dental office is great for orthodontics! I took my daughter here and she had ALOT of spacing and now her teeth look beautiful! Dr.Ta is so sweet and she explains everything to you. It's also very affordable. Now I have my son in also for his braces. Maria upfront is also very helpful and sweet and always calls me to remind me of there appointments. Good job Gateway Dental! read more

Great dental office, we didn't have to wait to be treated, the staff is very knowable and friendly, we met the doctor before the consult started, very impress with the high tech. Got our cleaning , the staff explained future treatments need it and book our check up for the next visit. we definitely are coming back here for sure. read more

1st time here and I will return. Dr Al-Khatib is amazing! So gentle and very reassuring I brought my grandson with me at the same appointment and he loved her also. Made me feel very confident about my treatment. I will recommend this Dr to friends and family for sure read more

Amazing place I highly recommend coming here they took real good care of me and they made me feel comfortable

Gateway Dental is great. Dr.Ajayi and Claudia are compassionate and explain things well. They have a genuine care for the well-being of the patient. Made me feel welcome as a new patient. read more

Extremely disappointing customer care and record keeping. Billed $1,144.00 for ROUTINE CLEANING which in itself is preposterous. Thankfully got good insurance. then they take the insurance check that I personally hand delivered but dont submit to their billing department. then the irresponsible office manager, Tony, fails to inform me that they "damaged" the check while it was being delivered to billing so they only have a scanned copy of it in chart. while I am trying to call for update , the "very busy" office manager can't give me an update. The office management needs to retrained as patient retention is very less likely if this stays up! read more

I've had the best experiences with my dental cleanings at this place. In the past, deep cleanings have been so painful, not to mention the terrible costumer service at other offices. Savannah, the hygienist, was so professional, answered all my questions, and made sure I was comfortable through the whole process. She also had the most calming energy, much needed during any dental visit, 5 stars for her read more