What I do not understand is why there are not more 1-star reviews.
First, they hired a great photographer. The pictures they provide either are from more than 10 years ago or they spent a LOT of time and money on photoshop. At one point this was doubtless a nice place and well cared. This is not the case now. The primary photo is well cropped and does not come close to reality. Check the photos I provided from this year vs what they show.
Second, they mention street parking, however they recommend the $15 parking pass. Since I would never street park in that part of town, I of course purchased the parking pass. I assumed they had a small area for parking and wanted to be sure I was covered. Wrong. The $15 fee is for a permit to park on the street. NO guarantee of a parking space anywhere near the Gaslight or anywhere at all. Some may find this acceptable, I do not.
Third, there is nothing on the first page of their website about no off-street parking. After arriving and finding no parking, along with the obvious run-down condition of the property, I went in to speak with the owners feeling like it would be better to find a cleaner property with parking. NO, they won't issue any refunds, stating "This is a small business, and we can't afford to refund. They also stated that the email they send a couple days before check-in warns of street parking. Yes, it did mention parking, 8 paragraphs down. My bad, didn't read through the entire email. Of course, that email was sent a couple days before check-in, well within the 2 week, "NO Cancellation" period. Bottom line, we have your money, and we are keeping it.
Rather than forfeit the $320 one-night stay, I thought we would hope to find parking when we returned from dinner with friends. I should have let the money go...
We made the further mistake of going to dinner before going up to our room. Check other negative reviews, worn, dirty, stained floors and furnishings. Motel 6 might have been a better choice. I provided a few pictures, including their header photo and what reality looks like. The musty, moldy smell on the second floor and specifically our room was horrid. And I can't forget the all-night serenade of police sirens running up and down the street. At least 12 times during our evening stay.
I would say that the location isn't bad, but the fact is that within a block and a half the homeless have taken over the streets and park. Although you could park with them about 3 blocks down, no telling what you would get when you went back.
I travel for a living, this trip was to see a surgeon at Harbourview. I wanted to make it as nice as possible for my wife and the purpose of our visit. Thought this would be better than my usual corporate digs. Can't express how disappointing it was. I failed to read the 1-star reviews as there are many who seem to be happy with their stay. I simply hope anyone reading this will look deeper before booking something that is as overrated as anything I have seen. read more