Called Saturday morning to see if they could get me in for an oil change. They were able to get me…read morein at 11 and told them I would have to wait for it. It took about an hour to complete the job and the manager was very apologetic. Being last minute notice, I was expecting that. Extremely professional and transparent during the process.

Great customer service, called about the pricing of a tire they told me my options, how much each…read moreoption will be and how long it will take them to do the job. Had no problems throughout the entire process and will go back in the future

I needed an oil change for my car but, I have always treated it to dealer maintenance or have…read moreperformed it myself. I have to go through hassles and delays to deal with just about any dealer and wanted to avoid the hassle. I went to this Valvoline Oil Change Location, parked my car outside and walked in to ask some questions. I have had a miserable experience at another quick oil change places and I wanted to avoid a very costly experience. I was able to speak with a knowledgeable and polite customer service oriented person who entertained my questions and gave me no B.S answers. OK, I decided I was confident in their knowledge and skills to do an oil change for my beloved German vehicle. The short story is that I was able to drive in to this location without an appointment, and receive an oil and filter change for $80.00. That is expensive but, my car requires almost 7 quarts of synthetic (expensive) oil, a special filter and , for you gear heads, I needed to know that my aluminum oil pan would not be stripped by an air wrench over torqued drain plug. Dealer price is $120 to $130 plus the wait, appointment etc... Heck, no wait with good service on a foreign car for almost $50 dollars less than dealer price, I'll take that ! BUT, if you have a finnicky foreign car TALK to them first and tell them what you require. I even offered use of my torque wrench. If you have your standard vehicle that takes regular oil and filter, etc... I think you will have no problem for about $25 bucks.

They always are willing to work with you and it is a great value it is around 80$ full price but if…read moreyou have been there once before they will send you emails/texts or something in the mail will a barcode you bring in to the oil change and tell them to honor it or to scan the barcode and they are more than willing to take money off your oil changes

Been going here for a few years and they're always so affordable! Quick easy service and easy…read moreappointments when needed over the phone! The other reviews don't do them justice I guess people just can't be patient or wait until the very last minute.

I went there for new brakes which were recommended to me by another service place but when I went…read moreto all car care they told me that my brakes were still ok and showed me the current brake pads I had on with a new pad comparison. I really appreciated their honesty as expensive repairs are hard to budget for but I need a safe vehicle.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

The company i work for changes my oil for free.Went to valvaline they wouldn't check fluids,tire…read morepressure because I didn't get my oil changed there.That's just bad business...

I've been to the Cicero location twice for NYS Inspection. I think there are two good reasons to…read morepatronize VIOC for inspections. It's not a repair shop so there's less likelihood that they will try to find something extra to charge you for and you don't have to drop off your vehicle and pick it up later. With that being said I had issues both times I brought my vehicle there for inspection. The last time was this week and Erick failed my vehicle for grooves in one of my rotors that were VERY minor and also for what he claimed were rips in my wiper blades. The blades were only a year old and they are premium Bosch blades that have no material to rip. They worked fine and I'm confident he never tried them. The NYS Inpsection criteria (section 79.21) states "Inspect disc for any distortion or scoring that would impare braking system". This minor groove would do nothing but increase the braking surface. When I challenged Erick on this point, he quickly reiterated what the inspector from my last visit said. His answer was basically that VIOC has to be very strict when interpreting the inspection guidelines because they're not a repair shop so it doesn't look good if they don't fail inspections and they might get a $10,000 fine and/or lose their inspection license. I believe I fell into the category of required failures. To be completely fair, my parking brake didn't work well enough which should have been the only reason for a failed inspection. As far as service goes; we spent 3 hours waiting the first visit and then when we returned the next day we arrived before they opened and it still took 2-1/2 hours. Definitely will not patronize them again. Hope this helps someone.

the worst customer service. I purchased 4 tires for my…read morevehicle and at time of purchase they said we will receive the tires in about three business days and we will call you as soon as we receive them to schedule appointment for installation, which can be scheduled for the day after we call you. they asked me to make the payment and I did. today is the ninth day since I made the payment and nobody from Walmart auto care called me yet and I have tried several times to call them . some times they don't even answer the phone and some times they pick up the phone and quickly say " auto care , hold on " and then they never come back to the phone and make you wait for as long as you get tired and hang up. this is my last time making purchase from these useless people who never fulfill their responsibilities. i will pay double price for auto care in other places if I have to but I will never ever buy anything from this place again even if they offer half price.

Don't go here even if the service is cheap, you're taking a huge risk…read more I never leave these types of reviews but hopefully this saves someone else from a similar situation. I had an issue during a tire change where they somehow punctured my oil pan. I had to get it towed to a shop that could actually fix this and it cost around 400 dollars. While I was waiting for the tow truck, I spoke with one of the supervisors in the auto area and he informed me they are insured by a company called "CMI" and basically told me "good luck" getting any results with them. He wasn't joking. I emailed this company for months and never received a reply (10+ emails). Every day, I would call and it would ring to the voicemail. Shortly after, I received something by mail telling me if I didn't claim the issue within the month they would be dropping the claim. The one time I was actually able to speak to an operator, I explained the situation and they hung up on me (I'm very friendly and would never act like a jerk to anyone on the phone). I would highly recommend supporting local business and not Wal-Mart who is clearly just trying to cut costs as demonstrated with this horrible insurance company they use.

I got a new to me car 4 months ago and took it in for its 1st oil change. I had never been to Jiffy…read moreLube before and decided to try it as it was en route to the grocery store. Robert greeted me and took all my info. When I mentioned I wanted the cheapest oil change he explained why I couldn't do it in this new car. Apparently I needed to use synthetic or part synthetic which was more expensive than I was used to paying. After he explained everything that was going to be included, we found a coupon online and I was in. I opted to wait in the waiting room so they could do a free vacuum on my carpets. The waiting room was nice. Comfortable chairs, complimentary drinks, and tv. He told me it would take about 20 min but I'm pretty sure it was less than that. Although I had sticker shock at first, they told me I can come in anytime for free fluid top off and tire fills. Their customer service was great, I didn't have to wait long like other places, and the online coupons make the price pretty comparable.

Went to get an oil change and was told the wrong price, then they wouldn't give me the correct…read morecoupon discount. They were also supposed to wash the outside of my windows, they didn't. A sticker was not even put in my window for the mileage. I'm wondering if my oil even got changed! Terrible service. I won't EVER be back!! so sad, it used to be good

So I have gone to this MIDAS 2x and they have been exceptional. It's hard to find a service center…read morethat is not going to: 1. Treat you like shit, talk down to you 2. Rob you and scam you for repairs you don't need This place does neither. Fair, friendly, reasonable prices. Great value, great service!

Got my husband's truck right in and completed work in 2 hours..the truck had been at drivers…read morevillage for 12 days supposedly waiting for parts that Midas stocked..highly recommend Midas and would never go back to drivers village to have work done

Once I walked into Cantech I was greeted by Mike who treated me like a valued customer. Everyone I…read morespoke to there was very kind, knowledgable and honest. There was no pressure to complete any amount of work. There was no up charge of any extra and unnecessary work like most car dealers do. It was a pleasure to work with Mike. Their texting communication was very advantageous during my busy days. Thank you for everything and I highly advise you to bring your vehicle to this Automotive repair establishment. BMW would have probably charged me twice as much for the same work!

Based on prior experience, the quality of workmanship is absolutely first rate, but the attitude of…read morethe young woman on the phone was absolutely awful. Probably a family member, they need someone better. She resisted my request for ordering tires ahead of time (one week ago I shredded a sidewall on a curb while traveling and had to put on a new all-season tire not matching the worn summer tires), she cannot communicate clearly, informed me that I couldn't wait while the service was being performed but, when pressed, said that I could if I were willing (I live 90 min away, haven't got many options). Her phrase was "All of our waiting appointments are filled", insisting that I drop off the car...but I can't do that living 90 min away and their facility is in a exurb industrial zone! Cantech prepped my car for Watkins Glen, and I likely wouldn't get anyone else to do that. But for regular maintenance, be ready for a girl with a bad attitude.

Easy scheduling, helpful, very reasonable pricing, particularly pleasant service desk people for…read morethe auto repair industry. Have had multiple visits for different issues and each experience has gone very well. Second hand information from a friend who has also had amazing experiences with this business are the reason for my having visited in the first place.

My car's AC has been broken and the windshield antifreeze both haven't been working for a few…read moremonths. Chris's was able to do an oil change, fix my AC, and replace the antifreeze tubing and get everything in working order all in one day. Would definitely recommend them for anyone in the Syracuse area in need of automotive repair. I had called a few other repair shops around the area and they had told me they don't work on ACs, happy I found a place that could do it all! Price was very reasonable as well.