I'm shocked to see that they had bay bad reviews…read more I have been going here since about 2016. Its a family owned business. I have had conversations with both the father and son, John. They we're always respectful and detailed. If they found issues while I was at home, they would call me, tell me, give me the option if I want them to fix it. My quotes always matched my bill. I tend to ask a lot of questions because that's how I learn. They took me to my car and showed me the issue. Then showed me what it SHOULD look like, no car place ever did that. I had a new found respect for them after they did that. I always do my research no matter what the situation is. That way, I know what to ask and to expect.

I took my car into be serviced about a week ago. I was told by the owner that I needed a…read moredriveshaft replacement & that it would cost me $1700 for the repair. When I asked for a breakdown of the bill, he said $200 for labor & $1500 for parts. I then told him that I would need an itemized bill for the parts. He in turn started to say that he does not do that & that I would not get the same price for parts that he does. He proceeded to turn the cost around and say it was for a warranty. I said that I did not opt in for a warranty nor was I offered the option to opt in or out for one. He then said, "Ok, you can buy the parts, and I will charge you $400 in labor." The scam is real. If you have ever or plan on ever doing business here, please make sure obtain an itemized bill for everything!

They are honest. They give you the honest price up front…read more This is unheard of in most car shops. 5 stars, I'll use them as long as I'm in the Syracuse area

Always done great work, timely and reasonable pricing! The work was completed properly. They…read moreusually can get my car serviced with in a few days of calling.

Spectacular service. Just what you expect for your investment in your car. Personal touch. Like…read morenew when done. Don't change a thing.

Terrible experience, I will never bring another vehicle to this shop nor would I recommend it to…read moreanyone. Had them change out the tailgate in my truck after a minor incident with a trailer hitch. They had the vehicle while I was on vacation and called me three days before my return to tell me vehicle was ready for pickup. When I picked up my truck on a Sunday the truck wasn't washed and had sanding dust hand prints on it still, first sign of an incomplete job. As I said they called me three days early so there wasn't a rush or I wasn't pushing them to get it done quickly. The tailgate doesn't open right and takes two presses of the button now with a little pull, the seam between the handle and the tailgate they filled with some sort of putty filler and didn't even sand it smooth, can see finger prints in the putty, looks like a five year old playing with playdoh could do a better job. It's super disappointing because I had high hopes. Can't recommend you stay away more. They did offer to take my truck back in and try to sand the putty part but the putty shouldn't exist in the first place if they had properly cross checked parts and figment prior to ordering and installing and I refuse to be without a vehicle for three days or let them ever do a hack job in anything I own ever again.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

I called AAA for a tow after an accident . I was not in the road or impeding traffic so the cops…read morelet me call for my own tow. Well these ambulance chasers showed up loaded my car in the bed without saying anything to me so I assumed they were Aaa . After it was loaded he comes over and says "you can find your car here " and hands me a business card . I told him I assumed he was Aaa I had already called for a tow and he said I'm not taking it off my truck . They charged me 300$ for basically stealing my car .

Got my car stuck in the church parking lot - called Jim's Service center and roadside assistance…read more Busy day, so they warned me it would take a little while to get to me (no issues - good forewarning). Called me before they arrived - courteous, and professional; essentially did all the work - I just watched. I would call them again if I had any issues - good and trustable company

Had the oil changed and front brakes replaced. Everyone at the shop was courteous especially…read moreJeremiah. They got my service started when they said they would and finished exactly as promised. Not only did they provide exceptional service they did it at a price point far more competitive than others in the area. I have recommended these guys to all of my family and they have seen the light. Do yourself a favor and next time you need HONEST (how often can you say that about car repair places?), efficient service at a really FAIR price, go to see Salmon River Sales.

Swift and thorough service. Friendly staff and knowledgeable. Their service rates were the best on…read morecomparison with other businesses in the area. I would choose them for my all-time Auto repair needs and do. A very satisfied customer

Went in to get 2 parts replaced with a quote on what the cost would be. They then went on to…read morereplace more parts without my consent and charged me more when I came to pick up the car. It should be required to call and get consent from the customer on something they did not ask for nor agree too. I am not in a place to dish out unexpected costs and I'm very unhappy with this.

They took my car to diagnose a transmission problem. After they were done they said the…read moretransmission was bad so I asked if they checked the computer or the tcm and they said no, the car was in to bad of condition to put a transmission in it anyway. Instead of charging me over $150 for diagnosing the car they should of just told me that they were not willing to do any work on it anyway. Who knows if they even diagnosed it right. Easy pay day for them.

Been going here for a few years and they're always so affordable! Quick easy service and easy…read moreappointments when needed over the phone! The other reviews don't do them justice I guess people just can't be patient or wait until the very last minute.

I went there for new brakes which were recommended to me by another service place but when I went…read moreto all car care they told me that my brakes were still ok and showed me the current brake pads I had on with a new pad comparison. I really appreciated their honesty as expensive repairs are hard to budget for but I need a safe vehicle.